Liberty Apartments, Playa Del Ingles, Canary Islands
Hotel Information
Recent Price: £55
Hotel Class:
Hotel Description:
Liberty apartments ideally situated in Playa del Ingles close to many of the resort amenities. A wide variety of shops, bars and restaurants are available at the nearby Yumbo centre, 300 metres away, and the Kasbah centre 1.2 kilometeres away. Apartments at the Liberty have one bedroom and extra single sofa bed and kitchenette. Bathroom, balcony or terrace. The Liberty Apartments also feature a pool bar and pub-styled bar with dance floor. The pool area has sun terrace with sunbed's, adults and children's pool. Playground for children, tennis court, table tennis and pool tables. There is also an onsite mini market. loading...
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Liberty Apartments Reviews
" Great honeymoon!! "
Submitted By: E.J
Me and my now wife booked these apartments for our honeymoon in sept this year, after reading the reviews about robberies and such we were very worried.
When we arrived at 4am we were greeted by a receptionist who spoke no english at all and it took ages 4 us to finally find our room, we stayed 4 two weeks and never saw this man again. On entering the room we were pleasantly suprised as it was very clean and spacious. After the initial worries we found the manager pancho very polite and spoke very good english, he was also very helpful and pleasant.
The pool area was kept extremeley clean and there was no shortage of sunloungers although i would reccomend getting a sunlounger along the back wall as you got the sun untill around 6pm. Also food and drink is very good at the pool bar it is quite expensive.
Our room was on the 2nd floor and faced the main road, although it was quite noisey with the balcony door open it was fine when the door was closed.
The apartments are very gay friendly although during our stay there were lots of straight couples,gay couples and families and everyone enjoyed everyone elses company.
As for restaurants i would definateley reccomend the long boat chinese and the martel house steak house in the yumbo centre and for pub grub or light lunches i would say buddies also in the yumbo, and for a great breakfast and english tv the brittania in the chapperal centre. For football watching the windmill in the chapperal is great....all good value for money and very friendly.
All in all we had a great time and would reccomend it to anybody, we will definateley be returning!!!
When we arrived at 4am we were greeted by a receptionist who spoke no english at all and it took ages 4 us to finally find our room, we stayed 4 two weeks and never saw this man again. On entering the room we were pleasantly suprised as it was very clean and spacious. After the initial worries we found the manager pancho very polite and spoke very good english, he was also very helpful and pleasant.
The pool area was kept extremeley clean and there was no shortage of sunloungers although i would reccomend getting a sunlounger along the back wall as you got the sun untill around 6pm. Also food and drink is very good at the pool bar it is quite expensive.
Our room was on the 2nd floor and faced the main road, although it was quite noisey with the balcony door open it was fine when the door was closed.
The apartments are very gay friendly although during our stay there were lots of straight couples,gay couples and families and everyone enjoyed everyone elses company.
As for restaurants i would definateley reccomend the long boat chinese and the martel house steak house in the yumbo centre and for pub grub or light lunches i would say buddies also in the yumbo, and for a great breakfast and english tv the brittania in the chapperal centre. For football watching the windmill in the chapperal is great....all good value for money and very friendly.
All in all we had a great time and would reccomend it to anybody, we will definateley be returning!!!
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- Date of Holiday:Sep 2008
- Board Basis:Self Catering
- Tour Operator:First Choice
" Mrs Twyman "
Submitted By: gaynor shaw
We stayed at these apartments on the 29th september 2008, first time in Gran Canaria. Lovely clean apartments Paco very helpfull and cheerfull would def go back. Was a bit worried on reading the reviews before i went regarding staff and breakins but had no probs staff could bnot be more helpfull.
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- Date of Holiday:Sep 2008
- Board Basis:Self Catering
- Tour Operator:First Choice
" Fab Holiday "
Submitted By: adwoode
Me and my boyfriend recently had a 2 week holiday in Liberty apartments, weve been to Gran Canaria 4 times now love the place. Liberty was very clean, very nice staff and nice rooms although we had a road view it wasnt noisy at all! pool bar is a good starting point as you can get cheap drinks 6.30-7.30, would recommend these aprtments to anybody, only one thing we wernt too keen on the pool! deffo go back here!!
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- Date of Holiday:Sep 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" liberty apartments "
Submitted By: ktj
just got back from staying at the liberty apartments with my husband, after reading the reviews before i went about the theft and other stuff i was a bit put off!h t but i have to say that i was pleasantly surprised! the apartment was very roomy but then it slept 4 people and there was only the 2 of us spotlessly clean and on the 2nd floor poolside hubby even cooked a full breakfast in the small kitchenette (but forgot to out the extractor fan on which sent the smoke alarms off and had the staff knocking the door thinking there was a fire)there were lots of sunbeds available even though the apartments were fairly busy the maid service was very good,would reccomend getting a taxi to the beach though not far it is quite a walk didn't like the fact that they kick you off the sunbeds on the beach at 5 o,clock sharpe didn't tell us when we paid for them and didn't tell us until 5 mins before! the apartments are only literally only around the corner from the yumbo centre we had a great time at sparkles the bar staff are fab and friendly!also went to the kasbar happy hour is 2 for 1 drinks of the local alcohol but you need to have 2 because the local stuff is so weak and full of ice that it has no taste! we tried a few places to eat out and shenanigans was probably the best place we had the fish and chips which was the best meal we eaten all holiay but roma the italian restaurant on the baech front was also good! all in all we had a great holiday the most amusing thing at the apartments is as always the people that never leave the apartments in the day these are the same holiday makers that go down to put their towels on the same sunbeds in the exact same spot every day! holidays are supposed to be a break from the norm! it would probably ruin their whole day if someone else chose the spot they usually have!we couldn't fault the accomadation and we never had anything stolen but then im not stupid enough to leave money and valuables lying about!
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- Date of Holiday:Oct 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" My friend and me stayed at the... "
Submitted By: Miss C West
My friend and me stayed at the liberty apartments 30th of august - 13th of September this year.
When we arrived there we were disappointed to find we were facing the road which was quiet noisy especially after we had requested a pool view, how ever after talking to the lovely receptionist pancho or banjo as we called him, he got us moved to a beautiful 3rd floor pool view, which meant we could even see the sea from our balcony.
The rooms are small but big enough for 2 people to live comfortably. The maids come practically everyday, every two days at the least, we checked in on the Saturday, which meant we got our towels changes, Saturday, Monday, Wednesday and Friday, for both of the weeks we were there.
The maids are quiet friendly however sometimes they do come quiet early in the morning, if your in bed they will just shut your bedroom door and clean the rest of your apartment, mind you they don’t clean it as good as they would if you were out.
Our corridor was really quiet, however I know the 1st floor was very loud and many people on that floor received warnings.
The pool is small but relatively nice, its quiet cold when you first get in but soon warms up, the water is salt water but not to salty. I recommend getting a bed along the back all, it may be shaded first thing on a morning but by dinner time the sun is beaming on you and the sun lasts there until around 6pm.
Food from the pool bar is nice, and lunchtime you can get chicken burger or plain burger with chips and a small drink for 5euros 50cents which is around £4.50 they also do from half 4 until half 5 happy hour at the bar were you can get 2 pints of something for the price of one, cant remember what it was though sorry.
When we were there we did see 1 group of teenagers get there room over booked and they were going to have to be moved, how ever this did get resolved.
We got a safety deposit box, for the 2 weeks it was 30 euros, 40 but you get 10 back when you hand the key back in. and we had no problems at all.
The apartments have Internet it is 1euro for 16 minuets or 2euros for 32 you can also get 8 minuets for 50 cent but it doesn’t tell you that.
When we were there the water did go off for around 2days and it was really cold. No hot water at all, and when it did come back on, the shower kept going hot and cold. However this did get resolved and everything was fine.
I advise you to take your own tin opener, as the one in the draw is really old fashioned you have to try and stab it, in the lid and pull the tin open. Haha.
If you’re self-catering and looking to buy food DO NOT SHOP AT THE SUPERMARKTS, they’re really expensive. There is one right out side the apartments and it will rip your eyes out. Its good for the odd thing but not if your wanting to by numerous items.
If you go out of the apartments and turn left and walk towards a round about, go straight over at the roundabout, you will come to another roundabout, go straight over there and there is a spar on your right. That’s brilliant; it’s about a 5/10min walk from the liberty apartments max.
Me and my friend both liked to eat out most of the time, and we found a few lovely restaurants and a few not so nice. If you keep walking past the spar you will find a restaurant called mobeys or mobey dicks. There meals are really nice and they do beautiful Sunday lunches.
We also found a beautiful steak house called el gancho, it is highly recommended to you by Tomas cook and we know why its simply mouth watering. It is expensive but you get what you pay for.
There is also a lovely Chinese restaurant next to the Barbados apartments, again close to the spar, which is really nice.
The dyanas Indian restaurant in the other hand we found to be not very nice.
For a night out we went to the yumbo centre, if you come out of the apartments and turn left and follow the road around to your left, go straight down that path until you see the hard rock café and then follow it around to your right. The red cow restaurant is also down there, which I see a few people have said is nice, however we never went there. The best night in the yumbo, now this is going to sound weird is a Wednesday.
That is English night. Most people start at diamonds and then go to one of the drag bars we liked sparkles. There is also fiction and cocaloca and Ricky’s who are really good bars.
Heavens the nightclub opens around 3. Its 5 euros to get in and you get a free drink. This is the gay nightclub. It’s amazing.
A Saturday night is good, but I wouldn’t advise you to go clubbing as its all Spanish.
We didn’t really like playa del ingles beach, how ever we found a beautiful beach in Anfi, you get a bus from next to the spar, it’s the number 39 to Porto rico, its 2 euros 50cent each way so 5 euros return and u get off just after a dolphin centre, a lot of people get off there though, so just listen. That beach is out of this world, white sand made from crushed coral.
Over all we really enjoyed our stay and would definitely go back again.
When we arrived there we were disappointed to find we were facing the road which was quiet noisy especially after we had requested a pool view, how ever after talking to the lovely receptionist pancho or banjo as we called him, he got us moved to a beautiful 3rd floor pool view, which meant we could even see the sea from our balcony.
The rooms are small but big enough for 2 people to live comfortably. The maids come practically everyday, every two days at the least, we checked in on the Saturday, which meant we got our towels changes, Saturday, Monday, Wednesday and Friday, for both of the weeks we were there.
The maids are quiet friendly however sometimes they do come quiet early in the morning, if your in bed they will just shut your bedroom door and clean the rest of your apartment, mind you they don’t clean it as good as they would if you were out.
Our corridor was really quiet, however I know the 1st floor was very loud and many people on that floor received warnings.
The pool is small but relatively nice, its quiet cold when you first get in but soon warms up, the water is salt water but not to salty. I recommend getting a bed along the back all, it may be shaded first thing on a morning but by dinner time the sun is beaming on you and the sun lasts there until around 6pm.
Food from the pool bar is nice, and lunchtime you can get chicken burger or plain burger with chips and a small drink for 5euros 50cents which is around £4.50 they also do from half 4 until half 5 happy hour at the bar were you can get 2 pints of something for the price of one, cant remember what it was though sorry.
When we were there we did see 1 group of teenagers get there room over booked and they were going to have to be moved, how ever this did get resolved.
We got a safety deposit box, for the 2 weeks it was 30 euros, 40 but you get 10 back when you hand the key back in. and we had no problems at all.
The apartments have Internet it is 1euro for 16 minuets or 2euros for 32 you can also get 8 minuets for 50 cent but it doesn’t tell you that.
When we were there the water did go off for around 2days and it was really cold. No hot water at all, and when it did come back on, the shower kept going hot and cold. However this did get resolved and everything was fine.
I advise you to take your own tin opener, as the one in the draw is really old fashioned you have to try and stab it, in the lid and pull the tin open. Haha.
If you’re self-catering and looking to buy food DO NOT SHOP AT THE SUPERMARKTS, they’re really expensive. There is one right out side the apartments and it will rip your eyes out. Its good for the odd thing but not if your wanting to by numerous items.
If you go out of the apartments and turn left and walk towards a round about, go straight over at the roundabout, you will come to another roundabout, go straight over there and there is a spar on your right. That’s brilliant; it’s about a 5/10min walk from the liberty apartments max.
Me and my friend both liked to eat out most of the time, and we found a few lovely restaurants and a few not so nice. If you keep walking past the spar you will find a restaurant called mobeys or mobey dicks. There meals are really nice and they do beautiful Sunday lunches.
We also found a beautiful steak house called el gancho, it is highly recommended to you by Tomas cook and we know why its simply mouth watering. It is expensive but you get what you pay for.
There is also a lovely Chinese restaurant next to the Barbados apartments, again close to the spar, which is really nice.
The dyanas Indian restaurant in the other hand we found to be not very nice.
For a night out we went to the yumbo centre, if you come out of the apartments and turn left and follow the road around to your left, go straight down that path until you see the hard rock café and then follow it around to your right. The red cow restaurant is also down there, which I see a few people have said is nice, however we never went there. The best night in the yumbo, now this is going to sound weird is a Wednesday.
That is English night. Most people start at diamonds and then go to one of the drag bars we liked sparkles. There is also fiction and cocaloca and Ricky’s who are really good bars.
Heavens the nightclub opens around 3. Its 5 euros to get in and you get a free drink. This is the gay nightclub. It’s amazing.
A Saturday night is good, but I wouldn’t advise you to go clubbing as its all Spanish.
We didn’t really like playa del ingles beach, how ever we found a beautiful beach in Anfi, you get a bus from next to the spar, it’s the number 39 to Porto rico, its 2 euros 50cent each way so 5 euros return and u get off just after a dolphin centre, a lot of people get off there though, so just listen. That beach is out of this world, white sand made from crushed coral.
Over all we really enjoyed our stay and would definitely go back again.
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- Date of Holiday:Sep 2008
- Board Basis:Self Catering
- Tour Operator:Thomas Cook
" me and my partner have just got back... "
Submitted By: yumbo40
me and my partner have just got back from staying at the liberty apartments,its our 10th visit to playa del ingles but was our first stay at these apartments.The rooms are very nice,good space,comftable beds and generally clean.The staff were friendly and the food at the pool bar was very nice.We did not like the swimming pool it is no way big enough for the amount of people that stay at these apartments,also there are no rules as to what you can take into the pool so on many days it was crowded with people on lilos,rubber rings and on one day a large inflatable boat ! If you fancied a swim it became very difficult.The pool bar played music which was great when it was first thing in the morning as it was at a nice level but as more and more people arrived at the pool the music got louder and louder and did become very annoying at times especially if you like to read a book or just relax.We felt this sent out the wrong message to everyone staying at these apartments as people were very noisey alot of the time,many large groups stay at the liberty as they can book it cheap on the internet.People around the pool were very loud and at night there was always noise with inconsiderate people banging doors,scrapping furniture and our lovely neighbours having a party on the balcony at 4am ! To be fair to the Liberty we complained to the night guard,he came up and told them to be quiet and the very next morning we were informed that they had been given a warning.I think its two warnings here and then you are asked to leave,so dont be afraid to complain if someone is spoiling your holiday.For 3 days of our stay we had no hot water and for one of the mornings no water at all,we had to clean our teeth with the water we had in the fridge and could not flush the toilet.We were told that they were trying to sort it out and there was nothing they could do.We are not snobby people at all and many nights partied until 5am but we were decent and came back quietly and there are days by the pool when you just like some peace and quiet.If you are going on holiday after a nice pool and to relax then We would not recommend this as the place to stay,it is true you do get what you pay for but if it is all the budget you can stretch to then take some ear plugs.
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- Date of Holiday:Sep 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" Had a fabulous holiday, made all the... "
Submitted By: Miss G Bloy
Had a fabulous holiday, made all the better by the Liberty Apartments. It was just me and my boyfriend, both 18, looking for a relaxing (non drinking) holiday (already been to magaluf this year lol) although the Kasbah is a great place for drinking if thats what you want. Playa del Ingles and the Liberty are very good for families and young people.
The room was spacious and clean. Only thing I would recommend is a cloth for washing up lol, although the maids do it, they dont do it very well at all. They were the only thing I didnt like about the place, they were very rude. The rest of the staff were great, my boyfriend got along with the day receptionist and night receptionist very well lol.
Only problem was the air conditioning (which you need by the way!!!) it obviously didnt break very much because the maintenance men had no idea what to do, but they switched our rooms very quickly.
I would recommend a saftey deposit box, I wouldnt trust the maids, but it doesnt cost much.
The pool was lovely, and the location was great also, but if you want a good place by the pool, go down at about 10 to get ur loungers. Except that the front side of the hotel faced a busy main road, so if you like peaceful balcony time, ask for a pool side room, it has a lovely view as well.
I would recommend the Yumbo centre for shopping, and restaurants (although there isnt many) it has alot of bars, but if you're not a fan of Drag Queens I wouldnt recommend it lol.
YOU HAVE TO TRY THE OLYMPIA, a small restaurant in the Gran Chapperal Centre . Its small, but the staff are so friendly, and the food is amazing.
Also try ROMA, its on the sea front as has gorgoeus food. Taxis are very cheap, 3 euros will take you to the beach, the drivers know ehre everything is really, so jsust ask for Roma.
We booked alot of trips, I would HIGHLY recommend them all.
SIOUX CITY, an old country and western film set, where you can walk around, there is a small zoo, lovely barbeque and a fabulous show that lasts 70mins. FREE BAR too!
AQUALAND, we went twice, great day, very expensive food though, and not very nice, also you will queue for about half an hour, there are lockers, so bring your own food.
it costs about 5 euros to get there. On the way back, the first time, there was a long queue for taxis, which we waited in paitiently, then the Germans, who apparently have never seen a queue before just jumped into taxis in front of everyone, so its very, everyman for himself, one actually pushed a little boy away as he was holidng the taxi for his pregnant mother!!!!
PALMITOS PARK, a zoo, great day!! lots of animals from meercats to orangatans. There are two bird shows, the first is a parrot show where they do tricks, amazing to watch, and the Birds of Prey show, which went a bit wrong as it was new, but was still great.
Again, food expensive, but not as busy.
ciosts about 12 euros to get there!
VIP PREMIUM CRUISE, ours wasnt booked for the right day, but that was a minor mix up. Coach to puerto rico, and you board there, lovely boat, big upper deck, not crowded. Downstairs there is a jaccuzzi, you can jump off the back when it stops, and there is a meal, which is lovely too. FREE BAR!! again lol. You see some lovely sights.
CAMEL CAPERS, fantastic day, you go to a camel zoo, then you go and ride them, we got put on the angriest camel lol, but was still great trek around the dunes, and then back to maspalomas for tea and cake (lovely) and back to apartments, fantastic day out!
THE BEACH: We made the mistake of walking there, we went the wrong way and walked through a hotel to the dunes, then had to walk over them, which was tiring and ended up on the nudist beach, which is significantly quieter than Playa del Ingles beach, but the sun lounger men try their best to get you loungers, only 9 euros for the day for two. The sea isnt very clear, and is very wavey, but alot of fun lol.
I have to admit, the reviews I read put me off, because im not used to very touristy places, but I had a fantastic holiday ,and would definately go again, and these apartments. Just get a saftey deposit box, I was worried about being robbed, but we had a portable dvd player out all the time, and we still have it lol.
The room was spacious and clean. Only thing I would recommend is a cloth for washing up lol, although the maids do it, they dont do it very well at all. They were the only thing I didnt like about the place, they were very rude. The rest of the staff were great, my boyfriend got along with the day receptionist and night receptionist very well lol.
Only problem was the air conditioning (which you need by the way!!!) it obviously didnt break very much because the maintenance men had no idea what to do, but they switched our rooms very quickly.
I would recommend a saftey deposit box, I wouldnt trust the maids, but it doesnt cost much.
The pool was lovely, and the location was great also, but if you want a good place by the pool, go down at about 10 to get ur loungers. Except that the front side of the hotel faced a busy main road, so if you like peaceful balcony time, ask for a pool side room, it has a lovely view as well.
I would recommend the Yumbo centre for shopping, and restaurants (although there isnt many) it has alot of bars, but if you're not a fan of Drag Queens I wouldnt recommend it lol.
YOU HAVE TO TRY THE OLYMPIA, a small restaurant in the Gran Chapperal Centre . Its small, but the staff are so friendly, and the food is amazing.
Also try ROMA, its on the sea front as has gorgoeus food. Taxis are very cheap, 3 euros will take you to the beach, the drivers know ehre everything is really, so jsust ask for Roma.
We booked alot of trips, I would HIGHLY recommend them all.
SIOUX CITY, an old country and western film set, where you can walk around, there is a small zoo, lovely barbeque and a fabulous show that lasts 70mins. FREE BAR too!
AQUALAND, we went twice, great day, very expensive food though, and not very nice, also you will queue for about half an hour, there are lockers, so bring your own food.
it costs about 5 euros to get there. On the way back, the first time, there was a long queue for taxis, which we waited in paitiently, then the Germans, who apparently have never seen a queue before just jumped into taxis in front of everyone, so its very, everyman for himself, one actually pushed a little boy away as he was holidng the taxi for his pregnant mother!!!!
PALMITOS PARK, a zoo, great day!! lots of animals from meercats to orangatans. There are two bird shows, the first is a parrot show where they do tricks, amazing to watch, and the Birds of Prey show, which went a bit wrong as it was new, but was still great.
Again, food expensive, but not as busy.
ciosts about 12 euros to get there!
VIP PREMIUM CRUISE, ours wasnt booked for the right day, but that was a minor mix up. Coach to puerto rico, and you board there, lovely boat, big upper deck, not crowded. Downstairs there is a jaccuzzi, you can jump off the back when it stops, and there is a meal, which is lovely too. FREE BAR!! again lol. You see some lovely sights.
CAMEL CAPERS, fantastic day, you go to a camel zoo, then you go and ride them, we got put on the angriest camel lol, but was still great trek around the dunes, and then back to maspalomas for tea and cake (lovely) and back to apartments, fantastic day out!
THE BEACH: We made the mistake of walking there, we went the wrong way and walked through a hotel to the dunes, then had to walk over them, which was tiring and ended up on the nudist beach, which is significantly quieter than Playa del Ingles beach, but the sun lounger men try their best to get you loungers, only 9 euros for the day for two. The sea isnt very clear, and is very wavey, but alot of fun lol.
I have to admit, the reviews I read put me off, because im not used to very touristy places, but I had a fantastic holiday ,and would definately go again, and these apartments. Just get a saftey deposit box, I was worried about being robbed, but we had a portable dvd player out all the time, and we still have it lol.
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- Date of Holiday:Aug 2008
- Board Basis:Room Only
- Tour Operator:Thomson
" We (4 girls) stayed at the liberty... "
Submitted By: Miss J McNamee
We (4 girls) stayed at the liberty for 2 weeks at the end of June, beginning of July and overall was a fantastic stay! Did have some money stolen from our 3rd floor apartments and caught the maids casually having a fag and a watch of the tv but other than that hotel was very clean and maids came every 2nd day. 1st night we got there we where welcomed by George (the night watchman) a moody we guy but once you get on his good side hes great! Very central, visited the yumbo centre (gay centre) but wasnt all it was cracked up to be so spent most of our nights at the Kasbah centre 5 mins walk or 3 euros in a taxi. Wasnt much for kids or the elderly so would definately reccommend it to 18-30's.
If yous are lookin for good home cooked meals you must visit the Red Cow, we wish we had found it earlier into the holiday, everythin is cooked fresh, tastes great, friendly staff and really quite cheap! what more can you ask for.
Would definately go back .
If yous are lookin for good home cooked meals you must visit the Red Cow, we wish we had found it earlier into the holiday, everythin is cooked fresh, tastes great, friendly staff and really quite cheap! what more can you ask for.
Would definately go back .
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- Date of Holiday:Jun 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" I stayed at liberty in July of this... "
Submitted By: Miss R Bevan
I stayed at liberty in July of this year, and although the hotel was nice, clean and good rooms / maid service etc,
on our 5th day , we had 250 euros stolen from a SAFE in our room .
as with the other reviewers on here,
when we told the man in reception , he was very rude and made out that we had done it , or that we had lost it whilst out on a day trip and that we were trying to blame him.
After the incident , we filed a police report and apparently he launched his own " investigation", one day he even came to the pool area and literally shouted at us " the police are here to see you can you follow me" which was very embarrasing
we were made to feel like WE were in the wrong when it was the hotel,
this put a dampner on our holiday and we would have returned to liberty had this incident not occured!
on our 5th day , we had 250 euros stolen from a SAFE in our room .
as with the other reviewers on here,
when we told the man in reception , he was very rude and made out that we had done it , or that we had lost it whilst out on a day trip and that we were trying to blame him.
After the incident , we filed a police report and apparently he launched his own " investigation", one day he even came to the pool area and literally shouted at us " the police are here to see you can you follow me" which was very embarrasing
we were made to feel like WE were in the wrong when it was the hotel,
this put a dampner on our holiday and we would have returned to liberty had this incident not occured!
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- Date of Holiday:Jul 2008
- Board Basis:Self Catering
- Tour Operator:First Choice
" JUST BACK FROM WEEK AT THE LIBERTY... "
Submitted By: Miss K ANONYMOUS
JUST BACK FROM WEEK AT THE LIBERTY APARTMENTS. APARTMENTS ARE NICE ENOUGH, ON A BUSY ROAD. DOWN SIDE, HEARD OF A COUPLE OF THEFTS AS SOON AS WE ARRIVED. APPARENTLY ROOMS THAT DIDN'T PAY FOR SAFETY DEPOSIT BOXES. PANCHO ON RECEPTION SAID IT WAS OTHER CUSTOMER'S GETTING IN TO ROOMS OR PEOPLE WERE MAKING IT UP TO GET INSURANCE MONEY. AS IF YOU'D DO THAT, INSURANCE WOULDN'T PAY UP ANYWAY IF YOUR VALUBLES ARE NOT SECURE. THIS PUT ME RIGHT OFF AND EVEN THOUGH WE HAD A SAFETY DEPOSIT BOX I WAS STILL WARY EACH TIME I ENTERED OUR APARTMENT. I WAS APPALLED AS HIS ATTITUDE, HE WAS ADAMENT IT WASN'T THE HOTEL STAFF. QUITE NOISY WITH PEOPLE LEAVING DOORS OPEN, NOT GOOD FOR FAMILIES WITH YOUNG ONES TRYING TO SLEEP. RESORT IS OK IF YOU'RE IN YOUR TWENTIES OR GAY. NO NICE RESTAURANTS, JUST THE USUAL BARS SERVING BRITISH FOOD. FEW KARAOKE BARS. MUCH PREFERRED MELONEROS FEW MILES AWAY, ONLY 450 EUROS IN TAXI AND NICE RESTAURANTS AND HOTELS, MORE UPMARKET. WOULDN'T GO BACK TO GRAN CANARIA, TENERIFE HAS MUCH MORE ENTERTAINMENT FOR ALL AGES.
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- Date of Holiday:Jun 2008
- Board Basis:Self Catering
- Tour Operator:Thomas Cook
" Booked a weeks holiday in the liberty... "
Submitted By: Miss C Poulton
Booked a weeks holiday in the liberty appartments was nice appartments, but was robbed from my room on the second day. Wouldn't recommend staying there at all after that happened there was no sign of a break in which leads me to believe that the thieves are working within the hotel staff. I had 300 Euros stolen, my mobile phone & my bank card taken from my 4th floor room, I reported this immediatly to the hotel and police. The manager was no help at all he accused one of my sisters of taking it which was totally impossible, we then found out that an ederly holidaymaker who was there for two weeks had also had money stolen from her room 800 Euros and when we was discussing this with other holidaymakers the manager got very angry as he said we should have kept the whole thing quite he wasn't interested in investigating the incident at all. Then on our last day someone offered to pay for us to keep our room longer as we wasn't flying out until late and the manager just laughed in our face and said no chance! I have been abroad many times and never experienced anything like this in the past and would have hoped the Hotel could have been more helpful in my unfortunate position. Gran Canaria on the whole was lovely but I would never recommend staying in the Liberty appartments to anyone.
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- Date of Holiday:Jun 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" I am absolutley appauled by the... "
Submitted By: Miss ED Dietman
I am absolutley appauled by the treatment i received whilst on my Holiday! I have never been treated with such disrespect. I had my money/bank card and mobile phone stolen from my apartment which only the cleaners had access to. The Apartment receptionist laughed at me and said it must have been one of my siblings that stole from me! And then told me that i was lying to cooberate someone elses story who also had there money stolen. The apartment manager then told all the other guests in the apartment that i was lying and asked me to be quiet about it! I have now had my account completley cleaned out including my overdraft so i am now in £600 worth of debt. I am discusted with the whole situation and will be taking this matter further with a full complaint. Whoever reads this rating please do not go to this apartment!!!
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- Date of Holiday:Jun 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" Just returned from playa del ingles... "
Submitted By: Mrs S LAW
Just returned from playa del ingles liberty appartments had excellent holiday, weather was in the 30's most days, great appartments very clean, excellent pool bar, and all staff very friendly, Playa del ingles not the best place to go with a wheelchair although staff everywhere was willing to help, lots of bars had steps either up or down, would definetly return, all in all i would rate it 10/10. Taxi rides only cost around 2 euros, great karaoke bars,
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- Date of Holiday:Jun 2008
- Board Basis:Self Catering
- Tour Operator:Thomas Cook
" Fantastic apartments, clean and... "
Submitted By: Miss N MacInnes
Fantastic apartments, clean and spacious, fab staff and great pool area. Apts are located next to the main centres and adjacent to many great restuarants and bars. Fantastic flights and great crew from First Choice ! Well done !
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- Date of Holiday:Jun 2008
- Board Basis:Self Catering
- Tour Operator:First Choice
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Anyway we moved hotels and stayed in the liberty for the last four nights of our holidays. We had a fabulous holiday, made all the better by the Liberty Apartments. When we arrived the man on reception was very helpful and he was very helpful until we left for the airport. The rooms were lovely and clean and very spacious. The beds were so comfy I wanted to bring ours home. The room has a wide range of cutlery, a microwave, a coffee maker, a toaster. They have a TV with limited channels which are free or you can pay for sky which is a Euro an hour. We had a road view It was noisy with the balcony door open but it’s was fine when the door was closed. We only went on our balcony to hang washing out. The room has two big fans on the selling of the bed room and the sofa area so you don’t need doors or windows open. You could also pay for air con but the fans were great we didn’t need to.
The pool was lovley.The pool bar played music which wasn’t to loud they played a mix of old music and chart music. The sunbeds adjust and there are enough sun umbrellas for everyone. I would recommend getting a sunlounger along the back wall as you got the sun until around 6pm. The snack bar is great for snacks and drinks.
The hotel is near supermarkets and restraunts. The supermarket next door it’s really expensive. There is a spar just to the left around the corner which has everything. The hard rock cafe is great for food I think ours came to 40 euros the burgers are ut of this world. The steak house El Gaucho was lovely think out bill came to 70 euros but you get what you pay for.
We didn’t really like playa Del ingles it reminded us of Blackpool but it’s not too bad if you stay away from the bit where you go down escalators. Play Del ingles beach isn’t that nice.Masaplomas have some lovely resrtaunts along the front the Chinese food was better than back home. The beach in maspolomas is out of this world and the dunes are amazing. The apartments have Internet its 1 Euro for 16 minuets or 2 euros for 32minuets but I found it really slow I think it was windows 98. A lot of people on here have said they got money stolen. Its common sense to rent a safe on holiday for all your valuables. Also speak to staff how you would want to be talked to as I found some gests were very rude. Will defiantly go back to these apartments if we Eva go back to gran caneria.