El Nogal Hotel

, La Escalona
3.5 star
Camino Real s/n La Escalona 38614, Tenerife, Spain
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El Nogal Hotel Reviews

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I went to this hotel with mixed...
7 / 10
Apr 2007, Mrs K Springham

I went to this hotel with mixed feelings having read the reviews from other customers after I had booked.
However, it was not expensive and we needed a quiet break in the sun so we were not expecting too much. The hotel was lovely, the gardens beautiful and the staff became friendlier as the week progressed.
Our superior room was disappointing but we looked in other rooms when the cleaners left the doors open and decided that maybe ours was a bit larger than some others. We were also in the older part of the building and it was very quiet.
Breakfast was a bit of a letdown with no fresh fruit juices or tea/coffee - they came out of a vending machine but there was a large enough selection of bread, cereal, cheese and ham, fruit, yogurt and cooked eggs that we were able find things to our liking.
The evening menu for guests on half board was a choice of three items for each course and we found something to our liking each night. Service could be a bit slow but as you are on holiday, that does not matter.
Guests on B & B had a choice from the full menu. We picked from this same menu at lunchtime and although the portions were too large for lunch, the meals were very good.
I would suggest that unless you intend to stay in the hotel that you hire a car from the airport.
We asked at reception if they could arrange a car for us and were told that we would have to go down the airport to collect one and according to the Receptionist, the buses were not very regular.
However, we called our rep and she was able to arrange a car that could be dropped off at the hotel.

  • Board Basis:Half Board
  • Tour Operator:Classic Collection

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Such a disappointing hotel. It looks...
1 / 10
Apr 2006, Ms H Redfern

Such a disappointing hotel. It looks beautiful but has a total lack of service culture.
We booked a Superior room that was unspectacular but everyday we heard the owner arguing with guests about their superior rooms so I guess our thoughts were normal.
The pool was really dirty and this 40 room hotel had only 25 sun loungers of which only 6 were unbroken.
The food is awful. Breakfast came out vending machines and dinner was cooked from frozen. We never managed to get a sandwich at lunchtime or a cold day time drink so we had to drive to a supermarket for provisions (and were charged €30 for storing our own water in the mini-bar).
It's a very noisy hotel (24 hours) and we were relieved to come home to our city-home for some peace!!
We had the impression that the owner has contracts with so many tour companies that she doesn't care if you have an enjoyable stay or recommend the hotel. We'd have forgiven all of the above if there were some polite staff.

  • Board Basis:Bed & Breakfast
  • Tour Operator:Booked Independently

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Hotel AmenitiesHotel Description
  • Free Parking
  • Restaurant
  • Swimming Pool
Rooms: 29

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