El Faro Hotel

If you want to stay in the most rudest and ridiculously priced hotel in the world then you have found it here at El Faro. Have a plate of chips that look like thay have been bought from Mc Donalds for the extortionate price of 10 Euros, and taste what looks like a pathetic attempt of a sandwich for 8 Euros. Swim in the salty freezing swimming pool or take a dip in the jacuzzi which is just as freezing as the pool. Asking directions from hotel reception was like asking for a kidney. If you like been shouted at like a child by... more

Had it not been for the people i went with,the rude,unfriendly and unhelpful staff in this so called 5star hotel could have ruined my much needed break.The hotel itself was fairly clean but then it would be as there was only a handful of other guests staying there i don't suppose they have much repeat custom! It astounds me how Hotel El Faro received a 5star rating i have stayed at several 5star hotels and they can never do enough to make you feel welcome,this was NOT the case in Hotel El Faro they describe themselves as a spa retreat,there... more

Uh-oh!! Not very impressive to say the least! Staff- unfriendly, unapproachable. Fine dining- no way! Over priced, dry & bland with child sized portions. Amenities- available, but at a cost & sub-standard at that. As mentioned in other reviews cold jacuzzi & pool. No maps given or local tourist info. On a positive note- the rooms were clean and of a decent size, although the aircon in two rooms was broken! Still, a great holiday- but only because of the company!!! Sandy

Where do I start? Reception staff were impolite, unhelpful, discourteous and downright rude! Meals were expensive (I mean a small plate of chips for €10 Euros)!! Considering this hotel is supposedly 5 Star, it lacked basic facilities one would expect. There were no tea/coffee facilities in the bedrooms, no iron etc, jacuzzi was cold, you had to pay for the sauna and to use other facilities. I would definitely not go back to this hotel, I'd rather sleep in a field!

This hotel looked very pretty at first although the location is in the middle of nowhere and it is completely dead as far as atmosphere goes. The main problem with it is the attitude of the staff, especially the managers. They go out of their way to be arrogant, rude and unhelpful. They did not give us any help with directions or maps and most of them do not make the effort to try to speak English ( strange considering most of their clients were English). The rates for food and drink are absolutely ridiculous - 10 euros for a small... more

This hotel is no way a 5 star hotel.....the jacuzzi is freezing cold and you have to pay for the sauna & thermal baths. It is in a very remote area and you definitely need a car because there is nothing to do there...lucky for us we had a car. The staff were really unfriendly and not helpful at all...infact they were very rude. The food was ridulously priced....for a 5 star you always expect to pay a bit more but you always get the hospitality and service. We all did lunch there one day and we asked for some sandwiches and chips. They said... more

we stayed here for a ladies weekend break as it advertised itself as a 5 star spa hotel. the staff spoke very little english , were very rude and unhelpful. we had a car so we planned to do some driving, trying to get directions from the reception staff was a joke. the cost of eating there is beyond expensive and because it is out in the sticks, on one occasion we had no choice. this was a lunchtime, we asked for a pricelist of the bar food, they could not understand us nor would they produce a pricelist, they got our... more

The hotel itself is beautiful and does the job perfectly. Very clean rooms, reception, poolside. The breakfast was one of the best highlights to this hotel (along with the vista of course) A car is really useful as it is in the middle of nowhere..and some fanastic beaches just down the road. Be prepared to pay for the bar. One pint of beer and one small wine came to 11 euros. Staff are helpful if you give them a chance although some were quite off handish (mainly the managers come to think of it) Had a nice time here but wouldn't run back.

We have just returned from a four day stay at El Faro in Aghero. I was originally worried after reading the last report but all I can say is the staff were so helpful and tried their best to please us. We arrived at 11am expecting to leave our bags at the hotel as rooms are not available until after 2pm but we were told as it was ready we could check in immediately. Friendly porter arrived to carry our small bags and insisted on showing us to our room not in a pushy manner but a friendly way and wanted to make sure we were happy with... more

Where do i start? from check in to check out we had a terrible time. the staff were the rudest people i have ever encountered. The reception staff were not a bit interested in helping us out. from simple requests like asking about buses to enquiring about the gym we were sneered at. they didnt direct us anywhere, we didnt know until the next morning where to go for breakfast. i booked this hotel purely for the facilities but there are none - we were told the gym was off season (v strange). the wellness centre turned... more