De Vere Whites Hotel

We booked a room here more than eight months ahead, and paid in full to ensure the reservation was held, and received a confirmation by letter by return. The night before we were due to travel, we were phoned to say they had no rooms left. We were moved to another hotel 5 miles away in the middle of downtown. To say we were inconvenienced would be an understatement. Of course, they have a paragraph in the Terms & Conditions: "In the unlikely event that we have to change or cancel your reservation, we reserve the right to do so".

Modern hotel, not cutting edge, but smart and well presented. Buzzy atmosphere, built right into the stadium. My room was a pitch view room, with an inspiring view out over the stadium - a great experience. Rooms are comfortable. I ordered room service twice and found the service flexible and friendly and the food good quality. Amazing conference space at this hotel. Only negative comment was that reception staff were a little too casual, but still friendly and helpful.

Initial impressions were great. Staff at check-in were very friendly and helpful. The room was better than we expected for a family room. Two seperate double bedrooms with access from both to a very large bathroom. Everywhere was extreemly clean. Our only problems were with the restuarant. We ate from a set menu which had only 3 choices for each category. The soup was apalling - full of salt. The salad came with no dressing and salad leaves that had started to go off at the ends. Had to ask twice for vinegar/oil. Considering that there were only about 7 tables full and there seemed to be 4 staff waiting on these tables the service was very slow and generally we had to make our requests on more than 2 occassions. The starters were served before the water and wine came to the table. The glasses were not very clean and the table cloth had not been washed as it had several food stains. We ordered some side dishes which we gave up on by the time we got our desert. Considering that the menu was so limited and the dishes on offer were very basic I cannot understand how it could have been so bad. Hotel has great accommodation but avoid the restuarant at all costs.

fantastic stay at this hotel, the hotel decor was nice the bedroom was great, clean and warm. staff were friendly and helpful. the hotel has 2 restuarants one the over looks the bolton pitch (formal wear) and another one next to the bar (for casual wear). the food was nice but there wasnt alot of choice on the menu. i would definatly recommend this hotel to anyone , but get a rate over the internet, the hotel reservations dont negotiate the wouldnt budge from £90 for a double, but i got it for £60 (Bargin)

nice hotel new clean and a nice feel to the hotel.friendly staff and had no problem when we had been given a smoking room instead of non smoking changed with no hassle. however standard rooms have no air conditionig and terribly hot in august guess it wouldnt be a problem the majority of the time. the swimming pool and steam room was lovely. breakfast was good although slow in putting out fresh food. overall a thoroughly enjoyable stay and excellent value for the price we paid.

We stayed at the De Vere Whites for a Saturday night (not Bolton match day) in August. We got a really good deal - not much more expensive than the Travel Inn down the road, but in a different league quality wise. The room was a good size, neat and clean. Breakfast was plentiful with a good selection, and the gym facilities were compact but not overly busy. Like all large hotels, it couldn't claim to have great character, but if you're looking to stay in the area on business, or get a good deal on leisure stay, it's a good option.

Having stayed at this hotel on several occasions I have to say that the staff are just brilliant! I have visited the hotel on football match days and outside the season and have to comment that the service standards are consistently good no matter how busy they are! Nothing is too much trouble and the rooms are nicely furnished and laid out. Leisure facilities are good too, for a treat try the fine dining Reflections restaurant; where staff are attentive and interested! Last time we were there met lots of footballers at breakfast who spent time signing autographs and posing for pics!

I visited the hotel for a 1 night stay with my 12 year old son. There was ample parking and we could park very close to the hotel. Checking in was no problem at all with attentive friendly staff and we were offered help with our luggage. Our room on the 1st floor was modern, clean and well presented with good facilities. It was a bit cold when we arrived but the heating was controllable by thermostat on the radiator so no problem. The leisure facilities were compact but clean and well maintained and supervised. There are restricted access times for children (9am- 12 and 2pm-6) but that wasn't a problem. The public areas were very modern and quite attractively furnished and lit although I wasn't too keen on the fake rocks and flowers in the Brasserie! Breakfast was buffet style with a wide range of hot and cold food to choose from. The food was fresh and was regularly replenished. When we visited the hotel seemed very quiet and there were few other people at breakfast. We didn't use the Brasserie or the hotel resturant for our evening meal as there are many food outlets on the retail park just behind the hotel, but the Resturant looked very pleasant with some of the tables having views of the football pitch. The staff were happy for us to view the pitch from the restaurant outside of opening hours. Check out was quick and efficient. All in all a good experience.

Nothing great about this hotel. There was a 20min check-in wait line because there was only one woman on duty at 6pm Monday evening! If this is not cost-cutting then I dont know what is! The sheets and towels were not clean. When I called reception to change the sheets - they were rude and unhelpful. They said I will have to wait until the morning for clean sheets. The TV had only regular TV and SKY Sports - no CNN, etc. This is my first and last stay at a De Vere hotel.

Stayed at this hotel in July for our wedding anniversary. Decided to book a suite which was situated on a private floor as it was a special occasion. The room had seperate lounge area and a hugh bathroom. Hotel staff were really friendly. The lesuire facilites were excellent with swimming pool, sauna, steam room and towels were all provided free of charge. All in all an excellent hotel definatley worth a visit.