Britannia Coventry Hotel

Dear All Trip Advisor Viewers, Thank you for taking the time to place both your negative and positive feedback on this site. We do value your comments and we feel the need to write this response to you all. We have recently had some major changes in the management structure at the Britannia Hotel Coventry; we have New General Manager Heather Thomas, a New Deputy General Manager, Mark England and New Sales Manager Paul Foxon. We all have a shared vision, to improve and inspire the present team, to create a calm, relaxed working environment. Our main objectives and goals for the rest of 2007 are to maximise, guest comfort and services within the Hotel, to a standard that we can both all be Professionally and personally be proud of. We are currently undergoing a major refurbishment, starting on our bedroom suites, of which some of the rooms are complete, we are currently in the process of working our way to the public area’s, Bars, Restaurant, function suites. Our external area’s, our balcony’s, Patio areas are also having a make over. We ensure a pleasant, warm, inviting feel to the hotel; it will be the place to enjoy a bottle of wine with friends in the summer sun. We will hopefully be finished the refurbishment in Spring 2008, and we will have a hotel that stands out from the rest in relation to the products and services that we provide to our guests. Once again thank you for your comments.