Hilton Birmingham Metropole Hotel

Having seen the previous reviews - we took a chance..and it was a good chance! Great hotel, friendly staff, expensive beer (to be expected)..we paid £68 for the night through their special 'concert go-oers' rate - and it was money worth spending! Breakfast was very nice & there was an extensive choice of english & continental. Can't fault the hotel at all! Book the concert rate early & get an executive room! (plus, you might get to see the odd GMTV presenter steaming when the tennis is on!!)

My friend and I stayed on Saturday 17 March (Lionel Richie), there was a big charity function on that night and the level of service we got in the Lounge/Bar area was boardering on atrocious. I have written and complained to the hotel and am waiting for their final response. Briefly, it took six members of staff to sort out an order of two sandwiches and two coffees and a half an hour wait. Despite asking to be served twice one waitress just walked past us and didn't come back. We didn't get an apology at any time. We also had a repeat... more

I stayed here this week for a company conference and to be honest it is quite difficult to give a consice review. The room was OK (I was on the 2nd floor, apparently the ones further down weren;t as good) and the only thing against the room is that the bed is very short, being 6' 5'' I found that I was a little too long for it. However the biggets drawback has got to be the prices at the bar.. it was £3.90 for a pint of Stella and a collegue got stung for £5.10 for a vodka and coke... if you are a small group you would do better... more

I stayed at this hotel from 28/02 to 02/03 (2 nights). This hotel's website definately displays the best bits! The best way to describe my bedroom is "tired" and tatty, it was in need of decoration and refurbishment. While the sheets and surface areas were clean, the carpet needed hoovering and inside the drawers and wardrobes were dirty (I found myself wiping them down before I put my clothes inside). The hairdryer in the rooms was ineffective but on a positive note the towels in the bathroom were a good size and quality. <br... more