Sun Palace Hotel, Sunny Beach, Bulgaria

Hotel Information

User Rating:
4.5 / 10
(55 User Reviews)
Hotel Class: Sun Palace Hotel Studios ReviewsSun Palace Hotel Studios ReviewsSun Palace Hotel Studios Reviews

Hotel Description:

Part of the Sun Palace Complex, the Sun Palace Hotel is situated right in the heart of Sunny Beach resort.

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Sun Palace Hotel Holiday Reviews

Sun Palace Hotel Reviews

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" hell on earth "

Submitted By: besswales
Avoid this hotel like the plague. Food is absolute swill and is always served cold. We had flies in the "beans" and ants crawling through the snacks on occasion. What is left after lunch is served again dinner time usually veal, veal and... read more

Advice: lovely beach, beware pickpockets

Activities: khans tent good night out

Good for: Beach 

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  • User Rating:
    1 / 10
  • Date of Holiday:Sep 2009
  • Board Basis:All Inclusive
  • Tour Operator:balkan holidays

" if you value your health an safety dont stay here! "

Submitted By: cwright90
when we first arrived at the hotel i thought it looked really nice !
we then got to our room an we knew we had not got the 4star room that we had paid for !
we complained at reception an they wouldnt help us what so ever!!!
the staff... read more

Advice: the bars in this area are really good ! go to the viking bar it has great food and the staff are ace

Activities: viking bar an food !!!! amazing !!

Good for: Beach 

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  • User Rating:
    1 / 10
  • Date of Holiday:Sep 2009
  • Board Basis:All Inclusive
  • Tour Operator:Booked Independently

" Hotel from Hell "

Submitted By: korruk84
when i first arrived i though the hotel reception was fab however on the way to our room (A3) my mind was rapidly changing, the corridors were filthy, the lift had a broken Mirror.When entering our room i noticed the flooring was lifting and uneven,... read more

Advice: beach was great and nightlfe

Activities: brothers is great for food and really cheap, also the star beach bar is great, it shows all the foot

Good for: Beach 

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  • User Rating:
    1 / 10
  • Date of Holiday:Sep 2009
  • Board Basis:All Inclusive
  • Tour Operator:Booked Independently

" holiday hell "

Submitted By: woody1
we got back today from a holiday from hell, two weeks at the sun palace in sunny beach bulgaria,it was supposed to be a 4* hotel, the room was quite nice , but when we went down stairs we walked in the dining room the table cloths were dirty the staff... read more

Advice: sunny beach was very nice resort

Activities: the beach

Good for: Beach 

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  • User Rating:
    1 / 10
  • Date of Holiday:Sep 2009
  • Board Basis:All Inclusive
  • Tour Operator:balkan holidays

" never again "

Submitted By: cmnotman
I wish i had read the reviews before i booked after reading the past reviews nothing seems to have changed. the food is the same every day and still cold, still running out of glasses and no ice. the staff are not at all helpful nor is the rep.all i... read more

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  • User Rating:
    3 / 10
  • Date of Holiday:Jul 2009
  • Board Basis:All Inclusive
  • Tour Operator:balkan holidays

" never go again "

Submitted By: strata
my wife and i had taken our 1st holiday without the children so we had chosen sun palace . what a mistake . food was cold and the same menu every day . not entertainment and always running out of beer glasses . weather was great only thing worth going for .. and yes shout HOT DOG the locals will know why .

Advice: great beach

Activities: local town

Good for: Beach 

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  • User Rating:
    3 / 10
  • Date of Holiday:Sep 2008
  • Board Basis:All Inclusive
  • Tour Operator:First Choice

" loved it "

Submitted By: bexter
Me and my partner stayed at the sun palace for one week and had an amazing time.
After reading all the holiday reviews before we went were we were wondering what to expect.
The staff were helpful, the cleaners were in the hotel very early... read more

Advice: loved sunny beach go for the experience

Activities: there were lots of resturants and lots to see

Good for: Beach 

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  • User Rating:
    9 / 10
  • Date of Holiday:Jun 2009
  • Board Basis:All Inclusive
  • Tour Operator:Balkan Holidays

" alot better than we read about "

Submitted By: shell_B
It was the first ever holiday i have been on abroard, so reading the reviews on here about how bad this hotal was really put me off, espically as i was taking my two children, one which was only 1 yrs old.
When we arrived i was stuck for words,... read more

Advice: it is a lovely, lively place. Great for families.

Activities: Nessabar .. unspoilt views and little villiages/ market

Good for: Beach 

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  • User Rating:
    9 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:All Inclusive
  • Tour Operator:Booked Independently

" Worst hotel I've ever stayed in "

Submitted By: Kerrybaby
I stayed in this hotel in July 2008 and can see from the very mixed reviews that the 4 & 5* areas must be far better than the 3* rooms that we stayed in. The food however was the same for all guests and it was terrible!
I am the first to... read more

Advice: Don

Activities: If you do go, the pirate ship excursion is a great day out.

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  • User Rating:
    1 / 10
  • Date of Holiday:Jul 2008
  • Board Basis:All Inclusive
  • Tour Operator:Balkan Holidays

" Best Holiday Ever! "

Submitted By: 2505cw
I visited this hotel with a big group of my family in July last year. I was a bit apprehensive as i didn't read any reviews before booking and presumed it would be okay as the hotel was 4*.
We flew with Balkan Holidays. Wouldn't recommend paying... read more

Advice: Loved it

Activities: Nice bar on the strip was a car as a table outside,nice mini golf course for the kids.Try spider bar

Good for: Beach 

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  • User Rating:
    9 / 10
  • Date of Holiday:Jul 2008
  • Board Basis:All Inclusive
  • Tour Operator:Booked Independently

" sunny beach "

Submitted By: anthonyfarrell
me and my partner flew out and when we arrived we were more than happy with our first impressions of the hotel, we arrived around midnight, had a few drinks and went to bed, we got up on the morning and went down for breakfast to find there was nothing... read more

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  • User Rating:
    6 / 10
  • Date of Holiday:Sep 2008
  • Board Basis:All Inclusive
  • Tour Operator:balkan holidays

" Arrived about 3.30 in th afternoon... "

Submitted By: Miss C MCKEE
Arrived about 3.30 in th afternoon from Edinburgh. Hotel looked nice eough and was clean we were shown to our room and the room was nice and big and clean with a double bed and was comfy enough. Unfortunatly it was raining so we went down to the hotel... read more

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  • User Rating:
    4 / 10
  • Date of Holiday:Sep 2008
  • Board Basis:All Inclusive
  • Tour Operator:BALKAN

" Me and my mum had a FANTASTIC time at... "

Submitted By: Miss K Robinson
Me and my mum had a FANTASTIC time at sun palace...we didnt no what to expect after reading so many bad reveiws of the hotel. however when we arrived the reception was clean and staff was helpful. apart from the food bein a little reptative throughout... read more

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  • User Rating:
    9 / 10
  • Date of Holiday:Sep 2008
  • Board Basis:All Inclusive
  • Tour Operator:Balkan Holidays

" When we first arrived at the hotel we... "

Submitted By: Mr H W Dewsbury
When we first arrived at the hotel we thought very nice , we were helped to our rooms with our cases by staff . the room was clean and tidy .
But as the days went by we got fed up with the same menu and cold meals .
No entertainment in our... read more

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  • User Rating:
    3 / 10
  • Date of Holiday:Sep 2008
  • Board Basis:All Inclusive
  • Tour Operator:bulcian holdays

" • Food diabolical, not hot, running... "

Submitted By: Mrs A Appleby
• Food diabolical, not hot, running out of drinks even soft drinks, powdered milk, coffee disgusting so was tea, very repetitive carving knife sharpened on step

• Shower mildew, shower mat filthy, had shower floor flooded, I slipped... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:All Inclusive
  • Tour Operator:Sunsave.com
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