Malibu Park Apartments, Costa Adeje, Canary Islands

Hotel Information

Recent Price: £49
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User Rating:
6 / 10
(145 User Reviews)
Hotel Class: Malibu Park Apartments Studios ReviewsMalibu Park Apartments Studios ReviewsMalibu Park Apartments Studios Reviews

Hotel Description:

The Malibu Park Apartments are a popular family holiday complex located directly opposite the water theme park and with good access to all the attractions of Playa de Las Americas. The complex offers good pool facilities, tennis courts and a pool side bar. There are a number of bars and restaurants directly outside the resort also.
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Malibu Park Apartments Reviews

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" hello i've seen all the negative... "

hello i've seen all the negative comments and would just like too add that we love Malibu park. we are now returning next week for our third visit. the only thing that went wrong were flight delays and my mobile was lost but none of this was the Malibu park apartments fault. staff very friendly, maids were polite, and the apartment clean. my fave part is the pool and second the lovely splash, pool bar, were the food was lovely, had great staff and entertainment was good. cant wait to return.

would also recommend trying Lito's cafe, downstairs and a must is the Go-Kart trip!!

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  • User Rating:
    9 / 10
  • Date of Holiday:Oct 2007
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" HI, JUST RETURNED FROM OUR 2WKS STAY... "

HI, JUST RETURNED FROM OUR 2WKS STAY AT THE MALIBU PARK, THIS WAS A THIRD TIME AT THE MALIBU PARK AND WILL BE THE LAST. WE HAD APPARTMENT 2013 WHICH WASNT TO BAD, APART FROM THE DIRTY WALLS/FLOORS, BALCONY HAD A LOVELY VEIW BUT WAS HALF TILED AND HALF GRAVEL WHICH WAS A PAIN. VERY NOISEY NEIGHBOURS NEXT DOOR ARGUING AT ALL HOURS IN THE MORNING, BECKY THE REP SORTED THAT LOT OUT. MAID SERVICE EVERYDAY EXCEPT WEEKENDS ( DIDNT DO MUCH THOUGH NEVER HAD CLEAN BEDDING ONCE IN THE WHOLE 2 WKS ). POOL AREA OK A FEW BROKEN TILES THOUGH SO YOU WILL HAVE TO WATCH THE LITTLES ONES AND VERY VERY SLIPPY WHEN WET. MANAGED TO GET SUN LOUNGERS EVERY MORNING. NO PARASOLS HAVE TO BE HIRED FROM RECEPTION. POOL BAR OK IF YOU WANT A LIGHT SNACK. EAT AT THE TERRACE BAR AT THE FRONT OF THE COMPLEX MUCH NICER PEOPLE,ON SITE MINI MARKET A RIP OFF GO TO THE SPAR UNDERNEATH THE MALIBU. THERE IS A FEW CATS ROUND THE COMPLEX BUT THEY ARE FREINDLY ENOUGH. THERE WERE NO BREAKINS WHILE WE WAS THERE NOT THAT WE HEARD OF ANYWAY HOWEVER THERE WERE PEOPLE COMPLAINING ABOUT THERE ROOMS THOUGH.EATING OUT AT NIGHT TIME THERE IS SOME GOOD PLACES BUT YOU HAVE TO LOOK FOR THEM (FRANCIS STEAK HOUSE IS EXCELLENT) JUST DOWN THE HILL AND OVER THE MOTORWAY BRIDGE, TRY GARFIELDS ASWELL THE COMPERE SCOTT IS A FANTASTIC SINGER.I COULD GO ON FOREVER WRITING ABOUT MY HOLIDAY BUT I WONT, ALL IN ALL I WOULD SAY MALIBU PARK HAS GONE CONSIDERABLY DOWN HILL AND SHOULD BE DOWN GRADED FROM A 3* TO MAYBE A 1* OR 2* I WILL NO DOUBT RETURN TO TENERIFE BUT WILL NOT BE STAYING IN MALIBU PARK AGAIN

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  • User Rating:
    5 / 10
  • Date of Holiday:Sep 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

" when i read the reviews online about... "

when i read the reviews online about malibu park i thought about swapping apartments all i can say is that im glad i didnt, what i beautiful place to stay. its close to eveything you need right opposite the aqua park and the beach just a short walk away its perfect, we had clean towels and the room was cleaned everyday except for the weekend, but maids have got to have a day off too!!! we seen 1 cockroach the whole time we were there, so please do not listen to the bad reviews because it would be a shame

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  • User Rating:
    10 / 10
  • Date of Holiday:Jun 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

" after reading the reviews we were... "

after reading the reviews we were dreading our holiday to malibu park. we were right to the complex itself was very basic and dirty.our bathroom ceilling in room 2010 was like nothing ive ever seen in a appartment complex before this room was not fit for anyone to stay in, the ceiling was thick mould and the smell was unbelieveable we also had not one drop of hot water during our two week stay which was reported to the rep becca who seems very under qualified for the job. we repoted this 4 times in total and still nothing. in the end we saw another rep called michelle who was only there for 1 day and she could not believe her eyes when she saw this.on the last day of our holiday the ceiling also started leaking water through the bathroom and into the light fitting my husband was so close to been electricuted it was then they moved us our room.
as for the pool where are all the sun canopys that are pictured in the brouchers? oh yes you have to rent them from the recepion along with the safty deposit boxes. do not take white swim wear for yourselfs or your children because they will turn yellow the cheaper the better. the food round the pool bar was excellent and served very fast (this was the only positive thing i have to say about the place)

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  • User Rating:
    3 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomson

" apartment was not fit to be let,... "

apartment was not fit to be let, fridge was red with rust, floors to apartment and pool had badly cracked or missing tiles, some apartments where broken into, security was a joke, windows broken during a fight, most apartments are owned by local people the rest are let out to holiday companies, problems with cockroaches,and cats.
the malibu park has a 3 star rating, this truely should be a 1 star apartment unit at the very most.
most days other holiday makers where in front of you to complain to the rep or staff,i truely must state the did seem to listen , but did very little else.

dont take my word ,if you are ever in tenerife, please check the malibu park out , you shall write back and state that i have missed other items you yourself have seen..

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  • User Rating:
    1 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

" Well what can I say, this is just... "

Well what can I say, this is just about the worst place anyone can book a holiday. We had to change appartment immediately when we arrived, first had flooded floor and lights falling off. On entering the 2nd appartment we were greeted by a massive cockroache in the bathroom, and it was filthy. The rest of the appt was disgusting and although we complained the next morn to rep Becca, who is totally powerless to see that anything is done, didnt seem at all concerned about what filth we were expected to live in. A cleaner came in on Sun, oh yes they do work at w/e, but the cleaner spent 2 mins in the bathroom no where eslse. I could go on about the dirt of these appts but I think you have all got the picture by now. Am going back to Tenerife, but never ever Malibu Park, dont even think about spending your hard earned cash by booking to go anywhere near there

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  • User Rating:
    1 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

" We went away with a total of 12 of... "

We went away with a total of 12 of us, first load arriving an earlier week, then a few more the next then the final 4 on the friday. I arrived last, to be welcomed by my friends, we arrived quite late and was last to get off the coach! Checkin in was easy enough and the security guard showed us to our room. We wer quite impressed, it was our first holiday alone and we didnt expect 5* luxury.
Malibu Park has the basics to everything, we got what we paid for. If you want it to be perfect then pay for 5*!
Our room was for 4 people and we was more than comfortable, although our shower broke on the second day as it was leaking into the guests room below. Lucky for us our friends were ther so we could use there shower, and toilet!
We did complain at the reception and a man came out to fix it, Becca helped alot to. The man was useless an just installed a new shower. The leak was still hapening and our water got turned off again. Just before the end of our first week, we wer moved to another room, it was smaller but we prefered the view of the aqua park rather than the noisy pool! Becca our rep was great, she talked to us a lot and sorted us out with some excursions, defo worth doing if your aged 18-25. The School Skive was good!! We never had 1 cockroach in either of our apartments. The maid was snotty and was trying to get us to pay a fine because we had a bed on the balcony! It was hot and no air conditioning. Becca sorted this out for us. Overall Malibu Park was good, i would return with my mates. The security guards are a bit moody but ther harmless, we was jumping in the pool at 5am! Although its official rating is only 2* it defo reached my expectations and all 11 of my friends enjoyed it to! Dont be put off by bad reviews!!!

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  • User Rating:
    10 / 10
  • Date of Holiday:Jul 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

" Where do I start?!!!! Me and my new... "

Where do I start?!!!! Me and my new husband have just come back after spending our 2 week honeymoon at Malibu Park, hmmmm, I am amazed that this place was even recommended to us especially as it was our honeymoon! Going Places/Thomas Cook I would be ashamed of yourselves!!!!! We arrived mid afternoon and were greeted by a nice receptionist (the only one who can speak english yet works part time!) who kindly gave us a "map" to get to our room. This of course did not help and we asked 4 people, all of whom could not speak any english, for directions this did not help and after 1/2 hour we found it of our own accord. We stepped into the dimly lit room and opened the curtains to the balcony, our "pool view" was of tennis courts, a car park and a building site!!!! I promptly dropped my case and went to reception and politely explained that although we were not expecting 5 star, as it was our honeymoon I had requested a pool view and wanted to be moved! I was told nothing could be done until Friday (it was Tuesday!) so we agreed to see how things were until Friday then come back and see the nice receptionist as she was off Wednesdays and Thursdays! After spending 1 night in that apartment we were ready to book a flight home! The ignorant spanish family next door were sooooooo noisy (oh yes, travel agents will "forget" to tell you it is part residential/holiday homes owned by the spanish) and the spanish man round the corner singing at the top of his voice at 2am prompted my husband to go and get the OAP...sorry I mean security guard, again who does not speak/understand english to go and tell the man to be quiet! The security guard and the man had a spanish conversation and my husband, after a 10minute game of charades with the "security" man was told nothing was wrong! The next morning after 1 hours sleep went to see the rep about being moved! Becca, the rep, was lovely and spoke to reception, however we were told again that nothing could be done until the Friday! After 3 nights of no sleep because of the single group above us running around and dragging furniture about at all hours, the spanish sinatra and the rude family next door, we FINALLY were told a pool view room was available and to pack our bags. We were then told it would be available at 3pm, it was 9AM! 6 hours of waiting with our passports and all of our money by the pool we were able to get in the room. This was clean but there was no lock/security on the balcony door. We had hired a safe but suprise suprise were given the wrong key. I went to reception and explained and asked for the correct key, only to be told in poor english that a technician would come. I said nothing was broken so I didn't need a technician just a key, the receptionist then put her hand up in my face and answered a phonecall! VERY RUDE STAFF! Anyway a technician arrived after 1/2 hour (oh yes he could not speak/understand english!) he then tried to prise the safe door open with the wrong key then disappeared, he came back 10 minutes later waving a key in my face saying "key" "key" as if to say: "der, all you needed was the correct key!" I was less than impressed 4 days in to my holiday nor was my husband!

The pool is horrendous! So dirty and only got cleaned once while were there! We were in it and a spanish guy halwked up the biggest amount of flem and spat it in the pool! I got out quicker than I got in! I was then told by another guest that the day before someone had been sick in it and a child had had an accident in it! When this happened it was just fished out with a net!!!! Unfortunately as it was so hot, we had to use the pool to cool down so due to the implications posed on our health ie dissentary, we decided to buy li-lo's to ensure our heads were above water at all times! Disgusting! The li-lo's also doubled up as sunbeds as there were never any free by 7:30am although there are signs clearly stating that sunbeds are not to be reserved! But as there is a massive lack of staff in this complex any rules are thrown out of the window! Oh yes, i'll also add that one of the many "rule signs" also state no dogs on the complex (whether this is because the mangey cats that roam the complex may fear them, I don't know?) however, a man managed to not only walk in with his dog, but allowed it to jump into the childrens pool while kids were playing in it!!!!!!! Yes you've guessed it....no staff to say anything!

Talking about men just walking in, i'll also add the fact that our rep was robbed in reception! She had left her desk to deal with ANOTHER complaint by someone. At the time there were staff at the reception desk, but as they only seem to stay there for 1 minute at a time before going on a 1/2 hour break, a man (non-guest) walked in and stole money from her desk! unbelieveable, totally enstills confidence in the security doesn't it!

I could go on even longer but hey I think you get the jist! I would not recommend Malibu Park to a lame dog! Never ever ever ever again!

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  • User Rating:
    2 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

" After reading some of the reviews I... "

After reading some of the reviews I like many people was wondering what on earth I had done, but after returning last week I just wanted to let other people know that it is not as bad as you are probably expecting it to be after reading some of the comments. The appartments are not really 3 star and could have been cleaned better, there were clean towels every week day and the bedding changed every few days. Ok so I felt the need to buy a cloth to wipe surfaces with but really it wasnt too bad.We only had 2 cockroaches in the 2 weeks we were there and were disposed of easily. Any problems were dealt with promptly and if you are polite to the staff things get done very easily!! There are not enough sun loungers and although they are not supposed to be reserved they are, we bought some li-lo's from the shop and used them when we couldnt get a sun bed so not a big problem really. On the whole it was an enjoyable holiday fabulous weather and if you see Claire the sun care advisor buy some of her after sun lotion its fabulous.

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  • User Rating:
    7 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

" Just came back from here accomodation... "

Just came back from here accomodation was ok we had studio, night staff was ok security was ok we was givin a map with directions drawn on it but the one security took us to our room, one reception staff was very nice others a bit rude , but less to deal with , rep becca was fine she done everything we asked so cant fault there, our safe was on floor so asked it to fixed was changed for another one to be placed on floor again , but when went back to reception nice lady got it sorted straight away maintaince fixed it straight away, think was cause new wardrobe was fitted, only prob was told not put towels on sunbeds but no one takes any notice but rep says they will be taken off if are saved we seen this while we was there as people put towels on them and dont use them till afternoon, pool bar price changes dep time day, supermarket well expensive , go to the one in san eugienio shoppin one well cheap and locals use it,only bad thing was bit quiet and price euro made it expensive , but thats state of global finances at moment , overall was enjoyable

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  • User Rating:
    8 / 10
  • Date of Holiday:Jul 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

" Very clean apartments. Maids did an... "

Very clean apartments. Maids did an excellent job of cleaning them almost everyday. Friendly reception staff. The only bad point was the depth of the pool which was 1m 90cm which was very deep for most people. I would recommend this to families.

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  • User Rating:
    10 / 10
  • Date of Holiday:Jul 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

" I recently returned home from... "

I recently returned home from tenerife there was 6 people aged 18-20. This accomadation was very clean and tidy. maids did a good job of cleaning the rooms, i found most of the reception staff friendly and helpful they speak good english and will try there best to deal with any problems. the only problems we had were that the rooms were to hot as there was no air conditioning and there was no umberellas for shade around the pool area. holiday reps beca and karla were very good and encouraged us to go on many trips that would make our hoiday. if you are up for a party defenitly go to the foam party it is great. i would not reccomend the aqua park as it is very over priced entrance fee doesnt include things inside the park such as sun beds and rubber rings, also food is very expensive. there is a fantastic chinese just below the hotel that serves georgeous food and very friendly family own it. The terace bar on site is also very nice and friendly the couple that own it are english and serve very traditional english food.
Overall had a great holiday i would definatley return.

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  • User Rating:
    8 / 10
  • Date of Holiday:Jul 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

" Just came back from malibu park today... "

Just came back from malibu park today 1-8-08 and malibu park has put me off Tenerife all together. First of all the apartments are discusting, the toilets smelt like a sewage, we had cockroches in the toilet, the water from the shower flooded and nothing was working in the apartment when we arrived. The holiday rep Becca was really nice, she would try and get any problems we had fixed. But never again if I went to Tenerife I wouldnt go back to Malibu Park.

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  • User Rating:
    3 / 10
  • Date of Holiday:Jul 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

" Fantastic holiday! the apartment... "

Fantastic holiday! the apartment itself was clean and tidy and all the bar and pool areas were always well maintaned. Our thomas cook rep Beca was a great help aswell as the people working on reception. the only people we found a problem with were the grumpy and rude security staff. other than that awesome holiday recommend it to anybody!

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  • User Rating:
    9 / 10
  • Date of Holiday:Jul 2008
  • Board Basis:Room Only
  • Tour Operator:Thomas Cook

" Having returned we felt we needed to... "

Having returned we felt we needed to leave it a wee while afore we added comments! This is our second visit to Tenerife but different accommodation. 2 adults and 3 children aged 16,13 and 11.

Having booked this holiday over the phone with Tomas Cook we were informed that there was only (1) 2 bedroomed appartments left,so that put abit of pressure on use to book, we decided to just go for it as we never seem to get everyone in one room and the price suited us. We had read the reviews and we was going to cancel

We arrived late on the Friday evening and was given a map along with directions to our 2 bedroomed appartment on entering the room seemed fresh and cool i then went to open the front porch curtain to be faced with a WHITE WASHED WALL OMG :( this was not the view that was described in brochure as it stated either pool view or sea view well off i trotted to the 24hr reception, i asked to be moved but the man behind the desk a foreign origin did not understand what i was asking or he did understand but he didnt want the hassle.He seemed rather harrassed as another couple who had arrived the same eveing were also asking to be moved, i decided i would see rep the following morning but the rep called to see how things were the following morning i informed her that we was not happy looking onto a white washed wall, she informed us that she would check with reception to see if there was another apartment.

Later that day we was informed by the rep that there are only (2) 2 bedroomed apartments at malibu park so we had only one more apartment to look at but there was a problem!!! the other apartment had its front door kicked in! and the rep would need to talk to management to see if it could be repaired for us, she advised us later that day that they would repair door for us but we wanted to see room first. We went for a viewing a dressing table was securing the damaged locked door the damaged door was direct access into a bedroom,the view from the balcony was amazing it was once 2 single apartments but they had been knocked through to one another so we had 2 toliets 2 separate balconys they were not very clean mould and the shower curtain, also no air con'd so will be looking for this in our next holiday :)The Balcony doors security OMG Piece's of Wood they did not lock only by using wood lets just say we was glad to be 3 floors up. We didnt move into the room till the Monday Rep advised us the repair would be carried out while we were in the apartment. The DOOR was never fixed the whole time we was there!!! The supermarket closed really early well lets just say if we stored things like her in this country we would be defanitaley closed down. The poolside bar was good but prices seemed to change for a pint of darada 2.25euros then the following day for the same thing 2.55 then an hour later 2.95euros so abit expensive.Cleaners were ok but it seemed to always be a rush job. SUNBEDS was another prob not enough But a pile lay chained up and guess what no one could find the key to open them, also no PARASOLS didnt bother me but for those who did have kids it did!! Pool during my stay i only saw it being cleaned once only with a fish net tho no hoover system here! The pool NO LIFEGUARD ON DUTY brochure does not state this, it didnt bother me but for some folk looking to booking a holiday with little ones i think this advice is amust!Talking to other guests We was also told to be aware of stealing those who did have apartments near the pool area were being broken into on a regular basis. CCTV cameras are all over the place but do they work!!

Also as there were alot off singles they seemed to sleep all day and party all night, and noise levels got out of hand on our second week someone had vommited down the walkway from the above apartments this was never cleaned up !!!!!!!!!!!!!!! PESTS HUMANS AT THE BEACH AREA NO JOKE and it wasnt just famillies they were bugging!!! overall we will not be going back

Places to eat SCOTCH CORNER :)
SUN INN :)

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  • User Rating:
    4 / 10
  • Date of Holiday:Jun 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook
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