Club Hotel Le Totem

We had heard bad reports on this hotel mainly to do with the food and restuarnt, so was suprised when everything considered being 3 star the food although not quite hot enough on occasions was really quite good. Crystal should train staff who work in the kitchens and not... more

having read previous reviews of this hotel i was a bit nervous about our holiday. when we arrived and discovered the location with regards to the skiing/boarding we were over the moon.The rooms were a little basic but who ever gets luxury for 3 star. the staff were... more

Having read previous reviews we were expecting a Fawlty Towers experience and arrived with pretty low expectations. We were greeted upon arrival by the manager (who was drafted in in Jan to sort the problems caused by the pevious manager). She was highly visible and... more

Go to Flaine but do not stay in Le Totem. We paid alot of money for our skiing holiday, thinking our breakfast and evening meal was all sorted but we were wrong. Many mornings there was no bread, no hot water for tea , no cups - and when we asked the staff for some they... more

Just back from a long weekend at the Totem, and they seem to have improved beyond all recognition based on previous reviews. My wife and I booked last minute and checked the reviews afterwards, so were expecting the worst. However, it would be really difficult to fault the... more

What a shambles, arrived back early Feb after spending 1 week in Le Totem, had it not been for the great skiing (and company) I would have been very annoyed. The rooms where dirty, and bedsheets were not changed at all, towels were changed once. Plus sockets did not work,... more

As mentioned the hotel is kinda old and flaine is kinda concrete.. BUT what a place to ski and snowboard.. very very cool. The staff at the hotel were excellent.. the bar staff had us entertained.. the restauraunt staff let us have extra wine (always good) and the food was... more

We returned yesterday from our ski holiday.Firstly I would just like to say to people due to stay in Le Totem- Dont Panic! It really is not that bad. The location is fantastic, the ski-school meeting points are right outside,you have a good locker area, the rooms are warm... more

Just had my best skiing holiday ever at the Hotel Totem in Flaine. This hotel is perfect for families and hell on earth for young/old couples looking for a quiet romantic get a way. Most of the food was excellent but the service was sometimes slow. This did not matter as... more

Our group holiday booking with Crystal for New Year was an absolute disaster - mainly due to the lack of managerial support for the extremely young and inexperienced staff at the hotel. The hotel is in dire need of a thorough overhaul and in-depth clean. The food (when it... more