K West Spa & Hotel

With all the hype, I had expected something quite different from this hotel. The room (single) was of clostrophobic dimensions, very averagely furnished, and located directly on street level with a view on a dark alley (i.e. not possible to open windows). As the Spa was on the same floor, there was a stench of humidity in the air, as well as moisture stains all over the (endlessly long) hallways. The personnel came across as bored and unconcerned. The whole place appeared in serious need of renovation. Gave me... more

Room was OK, clean lines but this expected given the styling. Stayed for 2 nights, had to be moved on the 1st evening due to 'rodent type' noises from above the room. Hotel staff claim this was rain - there is no doubt the noises we not that of trickling water !! Terrible service from all staff in particular the duty manager, would not recommend going to a friend or colleague. Location was OK if you accept a bus (£4), taxi (£20) or tube (£5) return journey to Picadilly Circus. Initial impressions of hotel are poor -... more

First off, here are directions to this hotel from the SHEPHARD'S BUSH TUBE STOP: As you exit the tube station turn right and cross the street. There's a shopping mall right in front of you. Turn left at the front of the mall. You'll see a ramp on your right just after the pub-head down that ramp. The road splits--stay to the right and walk down the street. You'll see the hotel in the left-hand side. I loved this hotel. It was very convenient to all the tube lines. The shopping mall has a grocery store inside, movie theatre and... more

Looking for a great room, this is the place, as previously highlighted, very strange on the eye when you pull up but when you walk in you know you are at the right place....reception was slow, would have walked away if I had just walked off the street looking for a room, nothing wrong with the staff just very slow, the general feel of the hotel was good, didn't go to the Spa but felt it should have been bigger because of the hype, anyway all in all to crash in a bed for the night in a good room this was great, if I was stuck there though not... more

Stayed with friends weekend Nov 13th. Very mixed feelings about the stay. Anytime spent in the bar was fun, with fairly good service and a great atmosphere; rock stars milling around which made a good buzzy atmosphere. Rooms were average - design was ok but nothing special - typical clean lines of modern 'trendy' hotel. The room was badly designed eg no mirrors, hardly any sockets, lighting poor. We ordered room service breakfast and it arrived wrong twice - after complaining we didnt pay, but ruined our relaxed morning. Spa... more

Hiya, went for a lovely weekend away but all i got from this hotel was grief. Staff not helpful, especially the bar staff-wouldnt recommend-not worth the money-gutted and annoyed with this hotel, plus u dont even get shampoe-its stupid!!!

Booked a deluxe room as surprise treat for my boyfriend. As it was midweek, we were only after a quiet evening, using their spa facilites and then retreating to our room with room service and dvd. Spa was very relaxing, you can wander straight down in lift in dressing gowns provided. I'm not a huge fan of jacuzzis but it was pleasantly decked out in dark mosaics and they have 2 great steam rooms, one lemon the other eucalyptus and a good sauna. We only saw 3 other people that evening. The bed was truly enormous, although I found... more

Stayed at the hotel last week and wasn't as bowled over as I expected to be from some of the earlier reviews. It's nicely decked out in the usual designer style. The studio room was an adequate size with a nice, big bed. However, the desk staff (although perfectly friendly) were not that helpful and there was an air of boredom pervading reception. The location of the hotel is a little odd - whilst handy enough for central London with the Central line station pretty close - its at the end of a residental street which you reach through a kind... more

my saturday night stay here was a great present from by sister for me and my boyfriend. we had the hideaway pakage inc, duluxe room with widescreen tv, dvd player, cd player and playstation. well we checked in at 2pm only to find that the playstations we're all out and we couldnt have one although we had booked it, there was a very small selection of dvds and cds too choose from its ok if your a big fan of 007 they had loads of them. I was very impresed by the decor, all along the corridor there are small tv screens in... more

After having such a good weekend in London it seems a shame that the only thing to spoil it was having the feeling that someones trying to rip you off. And that's how I felt during my stay at K-West. It started when we got in the room and browsed the breakfast menu £20 for a full English. Top tip, there is a great little cafe just down the road that has a great little menu. I then made my way to the bar and ordered a beer. A 10% service charge was added to the price of the drink. I don't mind tipping bar staff, but not for every drink. When... more