Radisson Edwardian Pastoria Hotel

When we arrived the receptionist kept us waiting for almost half an hour saying there was some financial discrepancy on our voucher from Superbreaks for which we had prepaid a 3 day stay. Eventually he gave us a room and told us we would have to phone the booking agency - despite their number being printed on the voucher. When I called the helpline they quickly made it clear that the hotel was completely in the wrong and that they should have phoned themselves. We were also given the worst room in the hotel (they admitted afterwards) with no... more

Had booked to stay in the neighbouring Raddison Hotel and was upgraded to the 5 start one (well they were obviousally overbooked and we were moved but not complaining). Lovely room and it had some little personal touches to it. Right on Leicster Square which was a bonus. Breakfast was fine, not a huge choice but adequate. Staff were friendly and smiled which is always a bonus. Would stay here again.

Stayed for one night in January in connection to a business meeting. The room was very small, but in a modern design, including a very nice bathroom. The hotel - including the room - is clean and the restaurant connected to the hotel is Nice. The helpful staff at the reception adviced us (and booked) on a fantastic upscale Indian restaurant in the neighborhood. The hotel is nothing fanzy and not for claustrophibics, but the location right beside Leicester Square is fantastic.

we stayed for three nights as part of an aniversary visit to london.the first room offered although well presented was small. we paid for an upgarde the window looked out onto the fire escape so do not expect much of a view.. the staff were all freindly and helpfull but the making up of the rooms was very slow. the bar closes at 10pm but you can make use of the facilities in the Hampshire next door. this is really a business mans hotel its a bit over priced for what it offers but if you want good clean rooms plus a very good breakfast... more

Good points:Great location,Clean and very friendly professional staff. Bad points:WAY overpriced,.Stayed in a king deluxe room on the third floor which was just tiny.The same could be said for the bathroom.No Bathrobes,No minibar and to top it all had only one chair in the room so either me or my wife had to sit on the bed.Would i go back to this hotel.Hell no have been to far better in london and just sort of felt we have been properly ripped off with the whole DELUXE room title. When our sunday morning came we was out the room by... more

Very good hotel in a brilliant location. If you are looking to be near Theatreland, shops, Soho, Covent Garden and Trafalgar Square/Galleries then this Hotel is the perfect location. Rooms - Very good, not as big as you might hope for but has everything you could need. We stayed in a deluxe room and upgraded whilst we were there on New Years Eve to the one and only suite, which was well worth it. Lovely room split in two by a state of the art bath room with a huge bath, two great TV's. Staff on the whole very pleasant,... more

The best location in London. It is right off of Leicester Square, perfect for Theatreland (with the official half price ticket booth right out the front door) and Trafalgar Square one block away (could spit on the back of the National Gallery, that's how close). The hotel and rooms are sleek and ultra-modern - I actually liked the odd green/purple/white color scheme. Our room was TINY. Basically only a bed could fit in the room, so there was no desk or chair. Not good if travelling for business (nowhere to work). The bathroom, however,... more

I have booked this hotel with Expedia for business. I choosed it because of the perfect location and modern rooms (I hate old style english hotels). I got there at 8 pm, tired and hungry. At the beginnig the lady at teh reception made some good acting but at the end she admitted that they did overbooking and sold my room. I was sent to Radisson Edwardian close to Tothenam road: of course it is a old style victiorian hotel with old forniture, old bathroom and old guests. I will never book a Radisson Edwardian again.

Have stayed at this hotel on several occasions when it was the Radisson Edwardian Pastoria. Following a complete refurbishment two months ago it has been re-named the Leicester Square Hotel. The whole place has been refurbed to a very high standard in a very contemporary/minimalistic way. I think this contemporary look is becoming a bit ubiquitous and dull in hotels nowadays. The previous Pastoria (and Hampshire) had a luxurious oriental feel about them which seems to have been lost somewhere. The new look is a bit sanatary and the... more

Spent a night at the hotel in October 2007. The room was on the small side and overlooked lots of scaffolding! The front desk staff were friendly but very slow and check out was a nightmare. The trainee was left in charge and the training was either in the early stages or was yet to happen. On the plus side the room was OK , the location brilliant for theatreland, the bed huge and comfy and the breakfast service in the restaurant was excellent. Actually, I kinda liked this place and would return.