Athenaeum Apartments & Suites Hotel

Stayed at this hotel for a week in June. Friendly staff. Nice location. My room was ok. Bath was small. Bed was comfortable. Elevators are small. This is not a bad choice if the price is right.

I have stayed at the Athenaeum many times over the past ten years. I have been a big fan of the hotel. This stay, however, I noticed some significant changes. The front desk staff is now largely foreign, and that leads to some language problems in communicating. They are nice enough, but not as responsive as one would expect. The housekeeping staff, which used to be flawless, is not quite up to snuff either. Some cherry pits which were sitting on a plate in our room were not picked up at turndown, and were left until the next morning.... more

Spent one night in the Athenaeum, got a good deal from Thomas Cook (260€ per double). Staff was very friendly and on arrival we were upgraded to an Executive room. The room was spacious, not much of a view (9th floor) but unfortunately it was not very clean: dust all over the place and hair in the bath. Certainly not acceptable for a 5* hotel. Breakfast was OK but again nothing special. Used to stay in the Royal Park Hotel (4*) and I must say that there is not much of a difference between the Royal Park and the Athenaeum.

I booked the Athenaeum through Last Minute.com for £109. This was booked without knowing the name of the hotel, just general location and rating (5 *). We were pleasantly surprised to find it just 5 - 10 minutes walk away from Green Park Underground (although not 'across the road' as described in their website!). After contacting the hotel regarding an upgrade, we took up their offer of £30 for an executive twin. We arrived early at 10am and our rooms weren't ready (to be expected at that time). John the Concierge practially... more

Not cheap, but worth every penny. This is a hotel that really does try to 'go the extra mile'. We had a very enjoyable week-end, in a lovely room overlooking Green Park, made even more pleasurable by the overall welcome (a glass of champagne poured as we checked in ), to the friendliness and professionalism of all of the hotel staff we encountered. The hotel itself is very well situated for shopping ( near to Bond Street and Jermyn Street, and not too far from Knightsbridge) and also only a relatively short distance from the theatrical ares... more

Stayed here over the easter weekend for 2 nights through a great deal on Last Minute. Upon arrival we was upgraded to a 1 bedroomed apartment in the adjacent street, wow! amazing apartment. The staff at the hotel were great from start to finish, very friendly. Great location across the road from Green Park, 5 mins walk to Buckingham Palace, 5 mins walk to Green Park tube station, and 10 mins walk to Piccadily Circus. A bit pricey in the hotel itself for food and drink, but not as excessive as other hotels of this standard.... more

I stayed at this Hotel on 2nd April overnight. I had a great deal from lastminute where it is currently listed (April 05) as a secret hotel, "5* near park lane". This is and always has been a stunning hotel, I have been staying here off and on over 7 years. I am not someone who is into loyalty for the sake of it but I keep returning because I cannot find anywhere else to beat it. For 199 inc taxes I got a superb Junior suite with a vast marble bathroom. The room was decorated like a jewel case and was spotless. The rich but... more

Booked a 2 night stay using lastminute for a weekend break. Good Points: Location - Superb position overlooking Green park/Buckingham palace...step outside of the lobby onto the street and you feel as if you should be wearing your top hat and tails. Central to everything and close to the tube station. Room - A nice relaxing feel with very comfortable bed. Staff - Generally helpful and prompt. Bad Points: Noise - Woken at 4 am Sunday morning by the loud clattering of a truck loading/unloading deliveries outside... more

Just spent an evening here after much fuss. I was referred by a top executive of a Fortune 100 firm and told to book their negotiated corporate rate. The reservations staff rebuffed my oral request and demanded a written one. I complied only to be told that such request must be on XYZ's corporate letterhead or from an email ending (---). My company also has negotiated rates and no hotel we use places such burdens on our guests. After another email to reservations they referred my correspodence to XYZ company's regional travel manager to... more

I have stayed at the hotel several times over the last 12 months and normally I find the Athenaeum a very pleasant experience, hence my decision to use the hotel for a personal trip rather than the usual business trips. On this occasion I was very disappointed, by some small issues and one particular issue which left me feeling really rather annoyed. Generally the service levels seem to have dropped siginificantly, this time the staff were rude and unhelpful. Not sure if there are different people who work at the weekends, but it was a... more