Holiday Inn Express London Stratford Hotel

When I got to my room there was a customer satisfaction questionnaire on my pillow. Unfortunately, it had already been filled out by the previous guest! I read with disappointment that the kettle didn't work which was bad news as after a long journey I was gasping for a cup of tea! Anyway, the kettle did actually work if you applied pressure to the plug (loose connection!). Good value, new, clean, nice continental breakfast. Nice property but my night's sleep spoiled by the pillows which were thin and hard.

There are very few hotels in this rather gritty part of outer London, so I guess we ought to be grateful for this one. Having business calls in the area, I've stayed here several times. Good points: straightforward, comfortable rooms. Bad points: Totally inadequate secure parking - the broken windscreen glass in the streets does not inspire confidence. Did I say gritty? - the area is grim. Grim welcome, too. Joyless. Not many smiles, staff seem put-upon. Crummy breakfast: there is some fruit, but apart from that it's self... more

Great Hote. The staff were brilliant. They could not do enough for you. We just walked in and booked the hotel and they were very friendly. After coming back from the theatre we were hungry and they recommended the Cafe opposite, which does not look much from the outside, but we would recommend it to anyone. It made our weekend,

Ok, I know that this is a cheap hotel, and you have to have this in mind when evaluating. But we experienced many things that were out of order, and they were only partially fixed during our stay. When we arrived, we noticed that the water went out of the sink very slowly. We had to remove the plug entirely in order to be able to use the sink at all. The electric kettle was only working if you were standing beside it keep pressing it down towards the table. The light bulb in the toilet would not turn on. At night we discovered that the... more

Value for Money! Clean Rooms & Friendly staff. Breakfast looked good but i was in a hurry! Parking may be a problem because you have to book it direct with the hotel. Overall, very good. i woudl deffinitely return.

This was excellent from the word go! Staff very helpful when had to change reservation. Changed one of the rooms without a quibble when I complained of cigarette smoke, very helpful from beginning to end. Not too expensive either. Definitely would go there again on my next stay in London. I used to live in Stratford so for me this was a very central place to stay to get things done. See you in September Express Stratford.

My boyfiend and I stayed at this hotel on Saturday night. When we arrived we were greeted by a lovely & pleasant receptionist who at first had a little trouble finding our booking (I had booked direcly with the hotel) which was was sorted out immediately. We also reserved a parking space which was only £5! The room was very clean, modern and well arranged. For the money we paid it was well worth it. The hotel was very queit and clean and the breakfast which was included in the price was simple but satisfactory. I would definitely... more

7 of us stayed in November for four nights. The rooms were very clean with enough space for four people. The staff was good and costumer service oriented. The tube is 500 meters walking, althoug at night it seems like a hot spot for teens wreacking havoc. I would recommend this hotel for any one visiting London, very clean location is a bit far from tourist london, but accessible and for the price in this very expensive city is worth the 20-30 minute ride into downtown. I would defitely return to this location for any other... more

Most of the staff friendly; however, very short staffed. Rooms nice enough. I booked car park and no space reserved for me. Italian man on reception not too bothered about my problems and quite rude. Nice stay otherwise. Good access to London on Tube.

BACKGROUND I recently stayed at the Express by Holiday Inn in Stratford, East London during a visit to London. During this stay, my plans changed and I needed to stay an extra two days. As the hotel that I was staying in was totally booked out for the extra days I was spending in town, I was forced to look elsewhere. Looking elsewhere, at the last minute can turn out to be costly and a hassle. BOOKING Searching at an internet café, I was glad to find that the HI Express in Stratford had excellent rates for my... more