Jinene Hotel
, SousseJinene Hotel reviews
- Board Basis:Half Board
- Tour Operator:Thomas Cook
Was this review helpful? Yes
The rooms where clean maids were lovely waiters were great too always there to serve you right away with a smile.
Wasn’t keen on the food but that was personal taste all staff in restaurant were great. entertainment staff were fantastic they all worked so hard all day to get you to join in no matter what age you were and in the evening they still kept smiling and entertaining overall my holiday was great and I would most definitely go back to see them all again.
- Board Basis:Half Board
- Tour Operator:Thomas Cook
Was this review helpful? Yes
GREAT! how anybody can complain I don’t know, chill out people!
This hotel waz brill, I've bin b4 bt never to this hotel and woz just as pleased with the outcome, I love Tunisia and am defo going back as soon as i can. The entertainers work brilliant and are good with all ages. The food is ok there is always something you like! The location is fab and only a small taxi trip away to the nightlife, starbar is a club just down the road we were taken to. The people are wonderful and do as much as they can to please.
I was very satisfied with this holiday and me and my friend will be going back shortly to see my good friend Sam and sniper from the hotel.
- Board Basis:Half Board
- Tour Operator:Thomas Cook
Was this review helpful? Yes
People are saying that the Jinene is horrible. This isn't true. It has not gone down the pan (answer to the lady who went in 2004) we were there then to and this year! its the same apart from the entertainment people, there’s more of them and there loads more fun so don’t be put of! The entertainment and lifeguard staff work really hard trying to please every1 even the awkward ones. The DJ plays a wide range of music what do you expect Mozart and Beethoven it isn’t possible! The food is nice and the pizzeria is quite cheap we had a 2 course meal for £6, which was really cheap to us! The location couldn’t be better close to the port, airport, bars and shops & taxis are very cheap. The pool was lovely and the daytime activities are very good fun every1 joins in even the dances are done during the day. Were definitely going again this year and next!!!!!
- Board Basis:Half Board
- Tour Operator:Sunset
Was this review helpful? Yes
Heres goes... I read all the reviews on here before I went, and thought ...OH NO it going to be a dump. So my expectation was very low.
The appearance of the Hotel is impressive, set about 15 mins walk out of Sousse centre, which we didn’t mind because we like walking, if you don’t get a taxi or the Noddy train.. they’re for nothing (Taxi about £2).
Room 431 was not the best room in the house - the door looked like it had been forced in the past...but the room seemed ok. It faced away from the pool, onto the main road, not a terrific view but it did capture the sunshine on the balcony after 1pm which was nice.
The food - well to be honest I thought it was OK, and I do all the cooking at home. The breakfast consisted of several choices from toast to eggs to sausage or muesli or cereals , yoghurt etc. The coffee was absolute Poo, I don’t mind saying, but there were other choices like mint tea for example. Evening food and service was good, plenty to eat , good wine Chateau Mornag and the waiters were very friendly.
here comes the bad bit: -
The carpet in the room and hallways was disgusting, never vacuumed , full of bits, which were there day after day. The downstairs bar was full of 70's armchairs and I don’t think they had been washed since the 70's either - it didn’t feel hygienic to sit in them. The drinks in the Hotel were very expensive...about £2.15 for a beer, when it’s about a £1 downtown in most of the other better hotels. Irish coffee was 7 dinar (2.3 dinar = £1)..we thought it was expensive. A bottle of water for the room 1.5ltr was 2 dinar....out on the street across the road there was a supermarket selling the water for 0.5 dinar and the downtown hotels had water for about 1 dinar.
Out at the pool you could get a pizza, beer and a water for about £5, this was substantially dearer than other hotels downtown. There were at least 8 -10 staff in view outside during the day. get this, 3 of them manually pulling weeds from a lawn, which barely covered the land. A deckchair attendant brings you a cushion for your lounger, but them sits down doing nothing for the rest of the time. A DJ plays rap music at loud volume to guests whose average age is from 35-50...not good. The evening entertainment is a little 'holiday camp style'...maplins actually. There were 2 guys circling the pool area bringing you drinks to order (there were about 50 max around the pool so there was overkill of staff).Another staff member tries to sell you a camel ride by showing you his folder (it costs £7 to go on it)...but when he has finished he sits with the pool attendant and DJ talking. So many staff...so why cant any of them use a vacuum cleaner instead of sitting about.
The staff were however friendly, there was a hot pool and sauna and gym at the sister hotel Royal Jinene which shares the same pool and you can use these. The cost of the holiday was very cheap so I should not complain really, you get what you pay for and the standard we received was in excess of what we paid for the holiday - so inspire of the areas for improvement above, it still exceeded our expectations.
Hotel Rating - good for the money
Staff Efficiency - they need a good Manager who organises people.
Staff Friendliness - more than helpful and always smiling.
Area - if you get out and about there are many tourist attractions, if you are a beach or pool bum you would be suited to this place.
- Board Basis:Half Board
- Tour Operator:Thomas Cook
Was this review helpful? Yes
Well I was going to book again for next year (06) until reading the reviews.
When I went it was fantastic, the kids cried when we were coming home.
The entertainment was great every night then dancing afterwards. Nouri the entertainment manager was great, he took me the pharmacy for my ear infection.
If anyone reads this and has been this year recently please put my mind at rest as I have just come back from Hammamet, Le Saphir/Hammemet Village and it was absolutely pants, don’t believe what you read in the brochure, it is nothing like.
The kids wanted to come home the 1st week it was that bad.
Anyway please let me know if Jinene has gone down the pan since last year.
- Board Basis:Half Board
- Tour Operator:Sunset Holidays
Was this review helpful? Yes
What can I say about the Jinene Hotel apart from DON,T GO THERE! I have been to Tunisia twice a year for the past 4 years as I love the country and the people. I have stayed in all the resorts, kantoui, hammamet, Sousse and skanes and have always found the hotels whether 2* or 5* to be of good quality and offer a high level of service. Not so the Hotel Jinene!
First impressions when you enter reception mmmm very nice don’t be fooled. There were 3 of us in my party and the room and I use the term loosely, was a cupboard, literally! Two beds pushed together and a camp bed 8 inches away(I know the exact distance because I measured it!)The air conditioning didn’t work so we thought aaahhhh patio doors, open them and let some air into the cupboard. Afraid not, to open the patio doors we had to move all the beds as far as we could down the cupboard and then try to open them only to find that the doors still came up against the beds leaving us a gap of about 10 inches to squeeze through!
We complained to the rep(another experience in itself)and after 3 days we were provided with another room and a complimentary bottle of wine from the hotel manager. Brilliant you may think, not so I’m afraid. Massive room, loads of space but then we found the drawbacks: none of the lights worked and there were lots of them! The electric sockets were hanging from the walls(all of them)after being repaired by the maintenance man I plugged in a hair dryer and when I’d finished removed the plug and the socket and half the wall as well leaving just wires protruding from the wall! Oh well we had a lovely balcony so thought we’d chill out with a drink for a while before complaining yet again. My elderly mother, drink in hand sat on a patio chair and went straight through the middle of it! The legs splayed and the arms collapsed inwards trapping her in the chair it was quite funny at the time but could have been nasty given her age. My aunt and I couldn’t free her so enlisted the help of 2 young brits that happened to be walking down the corridor.
Now we come to the food in the Hotel Jinene; what was not raw was burnt to a crisp. The "hot food "was colder than the food on the salad bar! Children are definitely not catered for. One young couple from Halifax had been there a week prior to our arrival and their 2 young children had survived on crisps and chocolate, the only thing they had actually been able to have was the mashed potato which could have been bottled and drank through a straw!
Back to the rep to complain yet again! Wesam the rep, now here is a rep with all the oomph of a wet lettuce leaf, how she got a job representing a major tour operator is and will remain a mystery! I’m afraid to say when she seen us approaching her again she sort of shrivelled up in the chair she was sitting in. We asked to be moved. After consulting with her manager we met her again on the evening of day 5 and were told we could move to the Royal Beach hotel. Right behind the casino in Sousse, small hotel, brilliant staff from the maids to the manager. Excellent edible, hot food(the chef cooked your eggs, pancakes, omelettes etc as you went in for breakfast. Nice sized room with functioning patio doors and room to get out of bed without climbing over anyone else! Indoor pool and as the name suggests right on the beach. Avoid the Hotel Jinene at all costs loads of people complained and were moved before and after us.
- Board Basis:Half Board
- Tour Operator:Thomas Cook
Was this review helpful? Yes
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Well what can I say I'm 17 and went to Tunisia. Not my choice obviously i would have picked Magalluf, so as you can tell my expectations are going to be low as i had read some reviews and found out the food was bad and night life. But this was all wrong as i had a brilliant time their, loved every minute of it. The staff their were so friendly always smiling making my stay welcome. The swimming pool's were freezing but nice and the beach was lovely to. The food was not so good, it was the first night but then I was board of it didn’t really eat much their but you need to know for yourself before you go by what other people say.
The ANIMATION team were wicked I loved them. Didn’t wan to leave them. Sam an Sniper young lads, lovely lads, did I mention FIT lol. Well they were nice to have round the hotel kept me entertained. Really good dancers. So yeah I would recommend this to anyone. Jus as long as you leave Sam an Sniper alone hehe joking. Well I will definitely be coming back in a couple of months time =) and also if you go I would suggest you go on the Sahara explorer was really good. Get to see the coliseum were gladiator was filmed, you get to visit a cave were 2.000 people still live get to go inside they have TVs, sky and everything generated by car battery. You get to see were star wars was filmed, you get to ride a camel thro the Sahara dessert, watch the sun set, look at the oasis in the dessert, etc... Well worth the money. Well anyway i would say go for it if your interested in this holiday "thumbs up from me".
1 more thing the rep we had was v nice always had a smile "Lindsey" was her first time in Tunisia so she was excellent hope to see her an the rest again.