Sunset Harbour Club Apartments, Playa De Las Americas, Canary Islands
Hotel Information
Hotel Class:
Hotel Description:
Sunset Harbour Club is located just a few minutes from the shops, restaurants and exciting nightlife of Playa de las Americas. The Sunset Harbour Club units are built in typical Andalusian style, all with satellite television. The resort is close to the exclusive Puerto Colon Marina, and you can enjoy all the facilities of the Harbour, including the Torviscas beach. loading...
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Sunset Harbour Club Apartments Reviews
" early holiday "
Submitted By: pennyfields@msn.com
Just got back fantastic resort very enjoyable holiday will go back def sometime in future
Advice: really relaxing holiday
Activities:
Good for: Beach
- Date of Holiday:Mar 2009
- Board Basis:Self Catering
- Tour Operator:Booked Independently
" Excellent Accomodation "
Submitted By: stevem
This is the second time we have stayed at this resort and the apartments have been refurbished since our first visit. The size of the accomodation and the quality of the fixtures and fittings far exceed our experiences of all but the best 5* resorts that we have visited. The complex is very pretty and is ideally located right on the sea front, surrounded, but not too close to bars and resturants and very much at the more relaxed end of Las Americas. The on site bar and restaurant were very friendly and good value for money. The daily maid service was excellent and the cleaning staff again very friendly and polite.
I can happily recommend this resort and this does seem to be the general opinion from reading the many reviews on this site. As to the review complaining about the pool water quality I found it clear and fresh, if not a little refreshing (ie chilly).
We are looking forward to our next holiday at Sunset Harbour.
I can happily recommend this resort and this does seem to be the general opinion from reading the many reviews on this site. As to the review complaining about the pool water quality I found it clear and fresh, if not a little refreshing (ie chilly).
We are looking forward to our next holiday at Sunset Harbour.
Advice: Quieter at this end but very rowdy a mile or two further south
Activities: Drive over mount Tiede its beautiful
Good for: Beach
- Date of Holiday:Oct 2008
- Board Basis:Self Catering
- Tour Operator:Booked Independently
" my reveiw on the hotel is... "
Submitted By: Mrs D Reed
my reveiw on the hotel is discugsting!
they need to do something about both pools, whilst we were there the frount pool was all mercy and you couldn't even see the bottom, as for the other pool it was so shallow and the water wasn't being filtered in both pools!! the best bit about the holtel is that the entertainer, maz was great , the holtekl room was great(that is if you are with diamond) and the reception staff are helpful. Also the 44 regent street bar there is great the entertainment wicked and soo enjoyable !! i will give you one tip clean the pools and the pool area so that people dont complain all the time and TURNM THE FILTERS ON BECAUSE IT CLEANS THE POOL !!!
they need to do something about both pools, whilst we were there the frount pool was all mercy and you couldn't even see the bottom, as for the other pool it was so shallow and the water wasn't being filtered in both pools!! the best bit about the holtel is that the entertainer, maz was great , the holtekl room was great(that is if you are with diamond) and the reception staff are helpful. Also the 44 regent street bar there is great the entertainment wicked and soo enjoyable !! i will give you one tip clean the pools and the pool area so that people dont complain all the time and TURNM THE FILTERS ON BECAUSE IT CLEANS THE POOL !!!
- Date of Holiday:Aug 2008
- Board Basis:Self Catering
- Tour Operator:Thomas Cook
" Been back to Sunset Harbour for about... "
Submitted By: Mrs A Jones
Been back to Sunset Harbour for about the 10th time and I still love it there. The timeshare accommodation is extremely well equipped and very comfortable. The daily maid service is excellent, but the best by far is Andy James, the compere at 44 Regent Street (one of the on-site restaurants), plus the fab line-up of entertainment and quizzes they have there daily - food is excellent both there and at the Pool Bar. Maz, the new childrens entertainer is a real hoot (her bingo calling is not to be missed!) and a fantastic addition to the already friendly and very helpful staff at Sunset Harbour, and I definitely felt comfortable knowing my daughter was in her care during the daily activities, plus my daughter adored her. My only slight criticism is that the swimming pool is looking a bit shabby around the edges, but it was always clean. Thoroughly recommend Sunset Harbour to one and all.
- Date of Holiday:Jun 2008
- Board Basis:Self Catering
- Tour Operator:Timeshare
" Been timeshare owner here for 11... "
Submitted By: Mrs Ann Hooson
Been timeshare owner here for 11 years. Wouldnt swap for anything.
Execellent resort.Very well looked after. There are two brilliant resteraunts in the complex and the very popular Colonial Bar. Torviscas beach is directly opposite and the harbour is just a short walk away.
There is a very lively bar called In andOut if you like rock music just down the steps opposite apartments towards the beach.
Execellent resort.Very well looked after. There are two brilliant resteraunts in the complex and the very popular Colonial Bar. Torviscas beach is directly opposite and the harbour is just a short walk away.
There is a very lively bar called In andOut if you like rock music just down the steps opposite apartments towards the beach.
- Date of Holiday:Apr 2008
- Board Basis:Self Catering
- Tour Operator:r.c.i
" Stayed at Sunset Harbour for the last... "
Submitted By: Mr C Clarke
Stayed at Sunset Harbour for the last 5 years. Can,t recomend it enough. Good food great entertainment good pools and facilities excellent staff.5 stars. Very close to the beach,walk out the front gate across the road down a flight of steps or a slope and you are there
- Date of Holiday:Aug 2007
- Board Basis:Self Catering
- Tour Operator:Booked Independently
" We had a wicked Holiday and met some... "
Submitted By: Mrs Jane Barrett
We had a wicked Holiday and met some great people. The appartment was standard but clean and fresh towels were given on day 4 and sheets were changed also every 4 days. The complex was safe for our 9 year old Son and even though it was a slightly older generation of people they treated us all the same even with a noisey little 9 year old.
The staff at 44 regent street Steff, Andy, Mags, Caz, Pixie & Justina all made us welcome and really looked after us with the fab food thanks to the great Chefs. The Entertainment at 44 regent Street was as norm fun and at times amusing.
I will say the only probs we had was the people offering Scratch cards outside the complex really annoyed us and they would not listen and even grabbed our arms whilst we were out for the evening. At Sunset Harbour they are not allowed in the complex thank God but they are all over the place. If this can be stopped then great before someone really looses there temper.
The reception people were really helpfull.
A huge thankyou to Andy James who provided the Entertainment and his Wife Maggs who has put us in contact with an Apartment for August. We cant wait.
The Pool was cold but it was Feb. My 9 year old son spent the whole time on the Pool so it couldnt of been that bad and he moans all the time. Jane Andy & Ryan Middlesex
The staff at 44 regent street Steff, Andy, Mags, Caz, Pixie & Justina all made us welcome and really looked after us with the fab food thanks to the great Chefs. The Entertainment at 44 regent Street was as norm fun and at times amusing.
I will say the only probs we had was the people offering Scratch cards outside the complex really annoyed us and they would not listen and even grabbed our arms whilst we were out for the evening. At Sunset Harbour they are not allowed in the complex thank God but they are all over the place. If this can be stopped then great before someone really looses there temper.
The reception people were really helpfull.
A huge thankyou to Andy James who provided the Entertainment and his Wife Maggs who has put us in contact with an Apartment for August. We cant wait.
The Pool was cold but it was Feb. My 9 year old son spent the whole time on the Pool so it couldnt of been that bad and he moans all the time. Jane Andy & Ryan Middlesex
- Date of Holiday:Feb 2008
- Board Basis:Self Catering
- Tour Operator:Direct Holidays
" This accommadation comes highly... "
Submitted By: Mr C Morris
This accommadation comes highly recommeneded.
Apartments were spotless and equipped with all mod cons! Home from Home. Clean, spacious and well presented
The pool area again clean and relaxing atmosphere and great for the "Kids".
All staff were friendly and helpful, especially the staff at 44 Regent Street, made you feel so welcome.
The food was fantastic and entertainment brilliant. There was no need to venture outside the complex if you didn’t want to.
W
To sum this holiday up in one word fantastic. See you soon.
Apartments were spotless and equipped with all mod cons! Home from Home. Clean, spacious and well presented
The pool area again clean and relaxing atmosphere and great for the "Kids".
All staff were friendly and helpful, especially the staff at 44 Regent Street, made you feel so welcome.
The food was fantastic and entertainment brilliant. There was no need to venture outside the complex if you didn’t want to.
W
To sum this holiday up in one word fantastic. See you soon.
- Date of Holiday:May 2005
- Board Basis:Self Catering
- Tour Operator:Booked Independently
" My husband and I were very reluctant... "
Submitted By: Towelsatdawn
My husband and I were very reluctant to go to Tenerife simply because of the preconceived notions we held of drunken, sunburnt brits and expats demanding pints of Stella and chips with everything in very loud voices.
In this respect you may wonder why we chose this island given our initial negative view but this may be explained by stating that our holiday was dictated purely by available dates, relative distance and guaranteed weather which meant that the Canaries were the only feasible option.
However Sunset Harbour and this particular area of the Playa Las Americas/Pueblo Torviscas is far more sleepy that I would have given it credit for and turned out to be one of the most enjoyable relaxing holiday destinations we have been to for a while. Don't go looking for anything vaguely resembling the Spanish culture though. The following review of this holiday is based purely on its own merits.
We only booked a standard room as we rarely spend much time indoors however we were delighted to discover how large it was. There was a full sized kitchen area and living room, and a large corner balcony which could be accessed from both bedroom and living room.
Huge amounts of storage space! Wardrobes covered an entire wall of our large double bedded room. The room was serviced daily and we were supplied with fresh linen and towels.
In terms of those essentials there is ASDA but perhaps smaller scale than you might be used to. ;) No not really THE Asda and you'll possibly not skip out of it whilst gaily tapping the unspent coins in your back pocket but you will find most things you need. The owner is extremely friendly and helpful and seemingly on first name terms with everyone - an incredible skill given how much trade he does. Spend enough and you'll find him giving you discounts and sometimes freebies which again makes him a great businessman in my book.
We were located just above the 'Winking Frog' which we never actually entered which was adjacent to an 'Italian' restaurant (Pizza, Pasta and chips); however they did have nightly entertainment from a very talented female vocalist. Sadly, her repertoire never varied from night to night and so I got to learn her set list better than she did. Luckily she didn't venture into nasty anthems such as Simply the Best or Show Me the Way to Amarillo. Had she done so, I would have initiated an immediate departure.
Nevertheless it was rather pleasant to be serenaded whilst sitting watching the sun go down over the harbour.
I think it helps that there are a large number of owners and time-sharers within this complex so people do tend to take a little pride over whom they 'allow in', as it were. The complex itself is very well maintained and the pool areas are clean and well manned by life guards and both staff and guests are friendly and respectful.
On the food stakes we weren't proven wrong, it seems as though chips come as standard and the cuisine is very much Anglo-centric.
There are a few bars and restaurants within the immediate complex but our particular favourite was 44 Regent Street run by... wait for it, expats (Not sunburned or drunken I hasten to add) who had managed to inject a little more imagination into their menu whilst still ensuring there were adequate variations of egg beans and chips for the less adventurous palate.
Their friendly, warm attitude went a long way to ensuring that we were frequent visitors despite the fact that the best champagne they had was Moet et Chandon (tut, tut). There is nightly entertainment with varying levels of appeal. Some good, some not so good but rarely abysmal. I really can't say too many good things about this place and their people, particularly Maggie, Caz, and David who were top chaps and chappesses. We usually started and ended our evenings here due to the friendly, relaxed atmosphere. I was introduced to a number of cocktails all of which were sweeter and slightly more alcoholic than I am used to.
What I did find surprising that the complex is governed by very strict rules which ensure that sound levels are kept within regulations and consequently most places are closed by midnight, which I consider to be a good thing.
Bradley the Sunset Harbour entertainment chap I could have happily put in my pocket and taken home. His cheerful manner, unpredictable behaviour, perfect timing, and relentless talent for making people laugh ensured that the day was punctuated with moments of much amusement and slight bemusement. I normally find the forced jollity of entertainment staff tedious and annoying but this guy proves to be the exception. He's a true gem and worth every penny paid for what he does. Destined for stardom for reasons which I've yet to work out.
For those later nights we did discover a beach bar called IN & OUT which is situated very close to the hotel on Playa Torviscas which hosted the best live band I have seen for a very long time 'Soundchaser'. Their favoured genre is undoubtedly Rock so it's pretty much certain that requests for Beyonce, or Take That songs would be met with disbelieving laughter. If you're lucky they may give you a 30 second snippet of Shakira's 'Hips don't Lie' or Britney's 'Hit Me baby One More Time' but this would be more for comedy value than an exhibit of their actual set list.
The Guitarist, Marcos is a real showman who not only manages to be an unbelievably good guitarist and singer but also manages to be incredibly good looking and funny. Don't you just hate him guys? No need to lock up your daughters though as he is happily married to the keyboard player, Penny :(. but be prepared for some hero worship and perhaps a few broken hearts.
Comprising of a three piece outfit of Guitarist/Lead Vocals, Keyboard Player/Bass/Vocals and Drummer/Vocals , Soundchaser manage to produce outstanding renditions of Queen/Eric Clapton/Wings/ Guns n' Roses/Rolling Stones numbers but are more than ready to Rock out to requests for ACDC/Thin Lizzy/Black Sabbath. Even if you aren't in to Heavy Rock you can't help but admire their energy and talent not to mention humour. Passersby were seldom able to just pass by without at least stopping for a drink.
In summary: Restful, friendly, good standard of accommodation, outstanding weather, very friendly people and helpful staff. Exactly the kind of holiday we needed. All in all I would say that if you were a fan of Tenerife you could do far worse than to stay at this complex. This is a place I would seriously consider returning to.
In this respect you may wonder why we chose this island given our initial negative view but this may be explained by stating that our holiday was dictated purely by available dates, relative distance and guaranteed weather which meant that the Canaries were the only feasible option.
However Sunset Harbour and this particular area of the Playa Las Americas/Pueblo Torviscas is far more sleepy that I would have given it credit for and turned out to be one of the most enjoyable relaxing holiday destinations we have been to for a while. Don't go looking for anything vaguely resembling the Spanish culture though. The following review of this holiday is based purely on its own merits.
We only booked a standard room as we rarely spend much time indoors however we were delighted to discover how large it was. There was a full sized kitchen area and living room, and a large corner balcony which could be accessed from both bedroom and living room.
Huge amounts of storage space! Wardrobes covered an entire wall of our large double bedded room. The room was serviced daily and we were supplied with fresh linen and towels.
In terms of those essentials there is ASDA but perhaps smaller scale than you might be used to. ;) No not really THE Asda and you'll possibly not skip out of it whilst gaily tapping the unspent coins in your back pocket but you will find most things you need. The owner is extremely friendly and helpful and seemingly on first name terms with everyone - an incredible skill given how much trade he does. Spend enough and you'll find him giving you discounts and sometimes freebies which again makes him a great businessman in my book.
We were located just above the 'Winking Frog' which we never actually entered which was adjacent to an 'Italian' restaurant (Pizza, Pasta and chips); however they did have nightly entertainment from a very talented female vocalist. Sadly, her repertoire never varied from night to night and so I got to learn her set list better than she did. Luckily she didn't venture into nasty anthems such as Simply the Best or Show Me the Way to Amarillo. Had she done so, I would have initiated an immediate departure.
Nevertheless it was rather pleasant to be serenaded whilst sitting watching the sun go down over the harbour.
I think it helps that there are a large number of owners and time-sharers within this complex so people do tend to take a little pride over whom they 'allow in', as it were. The complex itself is very well maintained and the pool areas are clean and well manned by life guards and both staff and guests are friendly and respectful.
On the food stakes we weren't proven wrong, it seems as though chips come as standard and the cuisine is very much Anglo-centric.
There are a few bars and restaurants within the immediate complex but our particular favourite was 44 Regent Street run by... wait for it, expats (Not sunburned or drunken I hasten to add) who had managed to inject a little more imagination into their menu whilst still ensuring there were adequate variations of egg beans and chips for the less adventurous palate.
Their friendly, warm attitude went a long way to ensuring that we were frequent visitors despite the fact that the best champagne they had was Moet et Chandon (tut, tut). There is nightly entertainment with varying levels of appeal. Some good, some not so good but rarely abysmal. I really can't say too many good things about this place and their people, particularly Maggie, Caz, and David who were top chaps and chappesses. We usually started and ended our evenings here due to the friendly, relaxed atmosphere. I was introduced to a number of cocktails all of which were sweeter and slightly more alcoholic than I am used to.
What I did find surprising that the complex is governed by very strict rules which ensure that sound levels are kept within regulations and consequently most places are closed by midnight, which I consider to be a good thing.
Bradley the Sunset Harbour entertainment chap I could have happily put in my pocket and taken home. His cheerful manner, unpredictable behaviour, perfect timing, and relentless talent for making people laugh ensured that the day was punctuated with moments of much amusement and slight bemusement. I normally find the forced jollity of entertainment staff tedious and annoying but this guy proves to be the exception. He's a true gem and worth every penny paid for what he does. Destined for stardom for reasons which I've yet to work out.
For those later nights we did discover a beach bar called IN & OUT which is situated very close to the hotel on Playa Torviscas which hosted the best live band I have seen for a very long time 'Soundchaser'. Their favoured genre is undoubtedly Rock so it's pretty much certain that requests for Beyonce, or Take That songs would be met with disbelieving laughter. If you're lucky they may give you a 30 second snippet of Shakira's 'Hips don't Lie' or Britney's 'Hit Me baby One More Time' but this would be more for comedy value than an exhibit of their actual set list.
The Guitarist, Marcos is a real showman who not only manages to be an unbelievably good guitarist and singer but also manages to be incredibly good looking and funny. Don't you just hate him guys? No need to lock up your daughters though as he is happily married to the keyboard player, Penny :(. but be prepared for some hero worship and perhaps a few broken hearts.
Comprising of a three piece outfit of Guitarist/Lead Vocals, Keyboard Player/Bass/Vocals and Drummer/Vocals , Soundchaser manage to produce outstanding renditions of Queen/Eric Clapton/Wings/ Guns n' Roses/Rolling Stones numbers but are more than ready to Rock out to requests for ACDC/Thin Lizzy/Black Sabbath. Even if you aren't in to Heavy Rock you can't help but admire their energy and talent not to mention humour. Passersby were seldom able to just pass by without at least stopping for a drink.
In summary: Restful, friendly, good standard of accommodation, outstanding weather, very friendly people and helpful staff. Exactly the kind of holiday we needed. All in all I would say that if you were a fan of Tenerife you could do far worse than to stay at this complex. This is a place I would seriously consider returning to.
- Date of Holiday:Apr 2007
- Board Basis:Self Catering
- Tour Operator:Thomson
" On arrival at reception, we were... "
Submitted By: Miss D L Mulligan
On arrival at reception, we were greeted by friendly and courteous staff. We were given a room in Block A and went down a flight of stairs to reach it. The stench was appalling, like garbage that had been left out in the sun for too long. When we went into the apartment, we realised the air conditioning was not working and so telephoned reception to ask if they could fix it. The maintenance man arrived swiftly and fixed the problem, but then the smell in the room was so overpowering that we phoned reception again. They phoned back within a couple of minutes and offered to upgrade us to a one-bedroomed apartment in Block E.
The apartment in Block E was much much better. There was no air-conditioning unfortunately, but the view from the balcony was fantastic, looking out over the sea. It was wonderful at night, watching the sunset over the sea. We were directly above a bar, but it was not noisy and did not disturb us at all. The apartment itself was lovely and spacious. The bedroom was enormous and the kitchen and living area comfortable and well resourced. The bathroom was extremely dated and the jacuzzi facility on the bath was not working. In fact, you could not use the bath at all as the plug did not fit. The shower was good though and there were plenty of towels. These did not get changed every day, but there were plenty of spare ones in the cupboard and a washing line on the balcony so that you could freshen them up if you wished to.
The location of the apartments was good, directly opposite the beach and with plenty of bars and restaurants right on the doorstep. The staff were friendly and courteous and the apartment we ended up in spacious and clean. The apartments are quite dark inside but the balconies are large and comfortable.
The best thing about our accommodation was the view of the sea. The worst thing was the stench at the first apartment, but this was dealt with swiftly as we were moved.
The apartment in Block E was much much better. There was no air-conditioning unfortunately, but the view from the balcony was fantastic, looking out over the sea. It was wonderful at night, watching the sunset over the sea. We were directly above a bar, but it was not noisy and did not disturb us at all. The apartment itself was lovely and spacious. The bedroom was enormous and the kitchen and living area comfortable and well resourced. The bathroom was extremely dated and the jacuzzi facility on the bath was not working. In fact, you could not use the bath at all as the plug did not fit. The shower was good though and there were plenty of towels. These did not get changed every day, but there were plenty of spare ones in the cupboard and a washing line on the balcony so that you could freshen them up if you wished to.
The location of the apartments was good, directly opposite the beach and with plenty of bars and restaurants right on the doorstep. The staff were friendly and courteous and the apartment we ended up in spacious and clean. The apartments are quite dark inside but the balconies are large and comfortable.
The best thing about our accommodation was the view of the sea. The worst thing was the stench at the first apartment, but this was dealt with swiftly as we were moved.
- Date of Holiday:Jul 2007
- Board Basis:Self Catering
- Tour Operator:Sunterra
" Brilliant accommodation, rooms... "
Submitted By: diddydi
Brilliant accommodation, rooms cleaned daily, clean towels every day.
Towels provided for the pool, nice clean pools 1 (one quiet) or 2 (children’s with pool toys and lilo's,) nice for the children who like a good time. Life guard on all day.
Plenty of sun lounges, umbrellas. Entertainment, quiz etc food very good.
Afternoon tea is served daily cream teas etc , friendly staff, a very safe place to walk about at night all in all a very nice place to holiday, top road access or bottom road with beach across the road.
Towels provided for the pool, nice clean pools 1 (one quiet) or 2 (children’s with pool toys and lilo's,) nice for the children who like a good time. Life guard on all day.
Plenty of sun lounges, umbrellas. Entertainment, quiz etc food very good.
Afternoon tea is served daily cream teas etc , friendly staff, a very safe place to walk about at night all in all a very nice place to holiday, top road access or bottom road with beach across the road.
- Date of Holiday:May 2007
- Board Basis:Room Only
- Tour Operator:Booked Independently
" We've just returned from 2 weeks in... "
Submitted By: I M Flying HI
We've just returned from 2 weeks in Sunset Harbour and it just keeps getting better!
We own 1 week in a Studio and we had another week in a 1 bed roomed apartment.
Since we went 2 years ago the apartments have been upgraded to include dishwashers, juicer, and new furnishings. Pure luxury!
We discovered how to get rid of those awful Club Class and Timeshare touts - listen to what they have to say and then tell them you only use cash and have NO credit cards - they won't want to know you!
We own 1 week in a Studio and we had another week in a 1 bed roomed apartment.
Since we went 2 years ago the apartments have been upgraded to include dishwashers, juicer, and new furnishings. Pure luxury!
We discovered how to get rid of those awful Club Class and Timeshare touts - listen to what they have to say and then tell them you only use cash and have NO credit cards - they won't want to know you!
- Date of Holiday:Jun 2007
- Board Basis:Self Catering
- Tour Operator:RCI
" We used the holiday review sites to... "
Submitted By: Miss N Leyton
We used the holiday review sites to help us select a holiday resort and accommodation and so based on a variety of sites and what others had said about Sunset Harbour, we were not disappointed!
We could only book a studio apt, so it was quite small. But being just me, my partner and our 3yr old it was sufficient (although we would have had bigger had it been available!)
This site is owned by different "people" as it were i.e.: some apartments are privately owned and others are "time-share" or that idea - this is not a bad thing!! It made sense to us as where as normally accommodation can be a bit shabby around the edges - this was well kept i.e. clean, well maintained, nice pool etc.
There are 2 big pools and a baby pool area which had gates that could be locked so you could relax a bit and if slightly older kids i.e. 3 or 4 yrs plus they can jump in and out of the little pool without you having to be by their side like you would if they were in the big pools (the kids pool is quite chilly though!)
As the studio we booked was privately owned (we found out once we were there) it did not have all the gadgets and gizmos the "time-share" lot seem to have but then - but then I thought who needs a whacking great TV when the sun is shining or a dish-washer when the food is so cheap you can eat 3 (or more!) meals out a day!
The room we had was basic in the fact it had the normal 2 electric rings hob. We didn't need anything else as we didn't use it anyway! Our room had a microwave which was sufficed to warm toddler’s bedtime milk in so that was fine. Otherwise, the kitchen area seemed well equipped with pots pans plates etc but like I say we didn't care as we didn't need to use any of it anyway.
We had a small TV which was nice to keep up to date with the news, however, we did have to pay to use it, like pay-phone idea, but again we weren't bothered as we just chucked a couple of Euros in every now and then if we particularly wanted something on (not that we did often)
The beds were fine; we had 2 pillows supplied which suited us, although the blankets were a bit dated, they were ok.
The bathroom was clean and had bath shower loo sink & bidet, but could have done with re-tiling / re-grouting as the grout in some areas looked a bit sorry for itself, it was clean though which to my mind is more important than how modern it is, but I was a bit disappointed I suppose!
Overall the apt was fine for the purpose we required it for - it provided sufficient storage space for the 3 of us and was cleaned daily apart from a Sunday, the sheets were changed half way through the 2 weeks we were there and the towels were changed every other day.
We had a balcony overlooking the sea / restaurant below - yes there was singing in the evening but we were normally getting washed and changed so it was a bit of back-ground music but- she sang the same songs every night much to our amusement so we were all singing along by the end!
The complex itself was well maintained, the staff were all friendly and courteous and happy to help with any queries we had.
There is a washroom below the reception area where for 3 Euro you can do a load of washing which was handy. There are also tumble driers for a similar amount if required, but while we were there the weather was warm enough to dry the bits on the balcony airer - just bear in mind the washers are the American /old fashioned, the type that open at the top and so you have to go back to the machine part way through the cycle to add your fabric softener. Also I didn't find I got as a good a wash as I would with my machine at home so don't put anything in with a stain on that would normally be washed out at home as these machines won't get it out! (My son got ice-cream on his shirt which would normally come out in the wash at home with no stain treatment, it didn't come out)
There are a couple of bars in the complex but are generally frequented by the "sunset harbour regulars" which if you are happy to get stuck in and make friends is fine.
We ate at the pool restaurant (the one you can swim up to) the staff in here are lovely - the food however is a bit hit and miss. I ordered a "spaghetti Napolitano" (I expected fresh spaghetti & fresh tomato sauce) but instead was served a bowl of Heinz Spaghetti. After a giggle about this between myself & boyfriend I explained to the waiter this was not what I was expecting - he apologised profusely and provided me with something else (I think this experience may have been to do with their new Chef!) We couldn't be cross because the waiter there is just so nice!
Some people eat every night at the pool bar and really enjoy it so if you fancy it - then give it a go as everyone’s taste is different!!
We found that going out to eat was better:
For breakfast you have to go to Gillys Winking Frog (out the main exit, turn left and it’s on the left of the "mini-ASDA" – Gilly, cooks a great fry up for 3 Euro (£2.00 approx!) We couldn't refuse for that price so went there quite a few times - lovely food & lovely staff
Lunch- there was a really nice restaurant down on the beach (next door to MacDonald’s) which I think was called something like "Up & Under" its the only one next to McDonalds so you'll know the one - we had a couple of lunches there and the staff were very friendly and the food was nice too.
Evening meal - we ate at the Bahia Beach restaurant which is about 5 minutes walk from the complex (come out of complex, turn left past mini-Asda, down the slope, turn right and follow the seafront along were there are lots of restaurants) they normally have live music - very nice staff and we found the food to be well priced, good variety and tasty
Most meals seem to come with chips which is obviously all we eat over in England!
What we found was that overall the resort and complex were very peaceful, laid back and relaxed which is just what we needed and staff were so friendly towards us and our son (even if they did all give him a lollipop everywhere we went!)
There is a little shop next door to the complex called "mini-asda" its just a small grocery store where you can get food bits & bobs - the man who owns the shop is lovely and he will get you what ever you want if he hasn't got it in stock - he has a good supply of English products if you don't like Spanish stuff like tea-bags, jam, corned-beef, cheese etc. His prices are probably cheapest around but he is so nice and will do a deal for you on stuff and kept giving our little boy a lolly or a toy!
This particular area we found was quite geared up for the English, so English type pubs and lots of English speaking people - so if you don't mind a "home from home" type of feel then you will enjoy it here, it didn't bother us per-se but I was a bit disappointed it was so English as I enjoy the different foods etc that you experience on holiday as its different from being at home but this didn't spoil it for me I just thought it was a shame it was so English-ified!! (If you know what I mean)
The resort is clean and well looked after and for the time of yr we went (week before and during May half-term) it was as such that we could stretch out and have our own space i.e. wander to the beach / pool any time and get a lounger but not so quiet that you felt isolated..
We went to the Aqua-park, we found it to be very clean and well maintained - sun-loungers were 3.50 Euro per day. There is a dolphin show which was great - this is free but if you want to meet / touch & learn about the dolphins you can but this is 55 Euros per person, we didn't do this, this time but I might if we went again. There are lockers there but these are 6 Euros of which you only get 2 back and a "free" bag (which was 2 Euro in the shop so don't know if we had given the "free" bag back we would have been given 4 Euro back?)
Do not go to the water park without a packed lunch or a drink! That was the only thing we thought was really badly managed! There were 2 food huts and they were totally disorganised! People were queuing for 45 minutes to get food / drinks or ice creams! To add insult to injury to be honest the food was bad and over-priced! We ended up taking rolls and a bottle of water etc so we could eat when we wanted rather than queuing in the un shaded boiling heat! Make sure you take lots of sun cream and keep re-applying as you will def burn in the sun here as you are mostly exposed to the direct sunlight!
Like I said though otherwise its clean and well-maintained, the staff were mostly quite vigilant in the pools and one of the days we were there, a kid cut his foot and they cleared the baby pool immediately and searched it to find what had cut the boys foot but there was a life guard and a manager and they appeared to be vigilant rubbing there hands over the joins on the slide etc to see if there were any rough edges etc..
There is a free bus to the park but it was only about 6 Euro in a taxi and a 20 minute slow stroll back to the complex so really near!
The weather was overall pretty good - there were a couple of overcast days which was unfortunate but we still came home with deep suntans so were not disappointed.
The island seems to have a really large amount of English people living on it these days which really surprised me.
Finally, if you want a facial, massage, acrylic nails, pedicure etc then contact Kim at Revive Nail and Beauty Salon I had sculpted nails and a pedicure on the day after we arrived and what a great way to start the holiday! the girls who work there were really lovely and friendly and all English which I hadn't expected.
I hope this rather lengthy review helps you to make a decision about Sunset Harbour and the surrounding area - happy holiday!!
We could only book a studio apt, so it was quite small. But being just me, my partner and our 3yr old it was sufficient (although we would have had bigger had it been available!)
This site is owned by different "people" as it were i.e.: some apartments are privately owned and others are "time-share" or that idea - this is not a bad thing!! It made sense to us as where as normally accommodation can be a bit shabby around the edges - this was well kept i.e. clean, well maintained, nice pool etc.
There are 2 big pools and a baby pool area which had gates that could be locked so you could relax a bit and if slightly older kids i.e. 3 or 4 yrs plus they can jump in and out of the little pool without you having to be by their side like you would if they were in the big pools (the kids pool is quite chilly though!)
As the studio we booked was privately owned (we found out once we were there) it did not have all the gadgets and gizmos the "time-share" lot seem to have but then - but then I thought who needs a whacking great TV when the sun is shining or a dish-washer when the food is so cheap you can eat 3 (or more!) meals out a day!
The room we had was basic in the fact it had the normal 2 electric rings hob. We didn't need anything else as we didn't use it anyway! Our room had a microwave which was sufficed to warm toddler’s bedtime milk in so that was fine. Otherwise, the kitchen area seemed well equipped with pots pans plates etc but like I say we didn't care as we didn't need to use any of it anyway.
We had a small TV which was nice to keep up to date with the news, however, we did have to pay to use it, like pay-phone idea, but again we weren't bothered as we just chucked a couple of Euros in every now and then if we particularly wanted something on (not that we did often)
The beds were fine; we had 2 pillows supplied which suited us, although the blankets were a bit dated, they were ok.
The bathroom was clean and had bath shower loo sink & bidet, but could have done with re-tiling / re-grouting as the grout in some areas looked a bit sorry for itself, it was clean though which to my mind is more important than how modern it is, but I was a bit disappointed I suppose!
Overall the apt was fine for the purpose we required it for - it provided sufficient storage space for the 3 of us and was cleaned daily apart from a Sunday, the sheets were changed half way through the 2 weeks we were there and the towels were changed every other day.
We had a balcony overlooking the sea / restaurant below - yes there was singing in the evening but we were normally getting washed and changed so it was a bit of back-ground music but- she sang the same songs every night much to our amusement so we were all singing along by the end!
The complex itself was well maintained, the staff were all friendly and courteous and happy to help with any queries we had.
There is a washroom below the reception area where for 3 Euro you can do a load of washing which was handy. There are also tumble driers for a similar amount if required, but while we were there the weather was warm enough to dry the bits on the balcony airer - just bear in mind the washers are the American /old fashioned, the type that open at the top and so you have to go back to the machine part way through the cycle to add your fabric softener. Also I didn't find I got as a good a wash as I would with my machine at home so don't put anything in with a stain on that would normally be washed out at home as these machines won't get it out! (My son got ice-cream on his shirt which would normally come out in the wash at home with no stain treatment, it didn't come out)
There are a couple of bars in the complex but are generally frequented by the "sunset harbour regulars" which if you are happy to get stuck in and make friends is fine.
We ate at the pool restaurant (the one you can swim up to) the staff in here are lovely - the food however is a bit hit and miss. I ordered a "spaghetti Napolitano" (I expected fresh spaghetti & fresh tomato sauce) but instead was served a bowl of Heinz Spaghetti. After a giggle about this between myself & boyfriend I explained to the waiter this was not what I was expecting - he apologised profusely and provided me with something else (I think this experience may have been to do with their new Chef!) We couldn't be cross because the waiter there is just so nice!
Some people eat every night at the pool bar and really enjoy it so if you fancy it - then give it a go as everyone’s taste is different!!
We found that going out to eat was better:
For breakfast you have to go to Gillys Winking Frog (out the main exit, turn left and it’s on the left of the "mini-ASDA" – Gilly, cooks a great fry up for 3 Euro (£2.00 approx!) We couldn't refuse for that price so went there quite a few times - lovely food & lovely staff
Lunch- there was a really nice restaurant down on the beach (next door to MacDonald’s) which I think was called something like "Up & Under" its the only one next to McDonalds so you'll know the one - we had a couple of lunches there and the staff were very friendly and the food was nice too.
Evening meal - we ate at the Bahia Beach restaurant which is about 5 minutes walk from the complex (come out of complex, turn left past mini-Asda, down the slope, turn right and follow the seafront along were there are lots of restaurants) they normally have live music - very nice staff and we found the food to be well priced, good variety and tasty
Most meals seem to come with chips which is obviously all we eat over in England!
What we found was that overall the resort and complex were very peaceful, laid back and relaxed which is just what we needed and staff were so friendly towards us and our son (even if they did all give him a lollipop everywhere we went!)
There is a little shop next door to the complex called "mini-asda" its just a small grocery store where you can get food bits & bobs - the man who owns the shop is lovely and he will get you what ever you want if he hasn't got it in stock - he has a good supply of English products if you don't like Spanish stuff like tea-bags, jam, corned-beef, cheese etc. His prices are probably cheapest around but he is so nice and will do a deal for you on stuff and kept giving our little boy a lolly or a toy!
This particular area we found was quite geared up for the English, so English type pubs and lots of English speaking people - so if you don't mind a "home from home" type of feel then you will enjoy it here, it didn't bother us per-se but I was a bit disappointed it was so English as I enjoy the different foods etc that you experience on holiday as its different from being at home but this didn't spoil it for me I just thought it was a shame it was so English-ified!! (If you know what I mean)
The resort is clean and well looked after and for the time of yr we went (week before and during May half-term) it was as such that we could stretch out and have our own space i.e. wander to the beach / pool any time and get a lounger but not so quiet that you felt isolated..
We went to the Aqua-park, we found it to be very clean and well maintained - sun-loungers were 3.50 Euro per day. There is a dolphin show which was great - this is free but if you want to meet / touch & learn about the dolphins you can but this is 55 Euros per person, we didn't do this, this time but I might if we went again. There are lockers there but these are 6 Euros of which you only get 2 back and a "free" bag (which was 2 Euro in the shop so don't know if we had given the "free" bag back we would have been given 4 Euro back?)
Do not go to the water park without a packed lunch or a drink! That was the only thing we thought was really badly managed! There were 2 food huts and they were totally disorganised! People were queuing for 45 minutes to get food / drinks or ice creams! To add insult to injury to be honest the food was bad and over-priced! We ended up taking rolls and a bottle of water etc so we could eat when we wanted rather than queuing in the un shaded boiling heat! Make sure you take lots of sun cream and keep re-applying as you will def burn in the sun here as you are mostly exposed to the direct sunlight!
Like I said though otherwise its clean and well-maintained, the staff were mostly quite vigilant in the pools and one of the days we were there, a kid cut his foot and they cleared the baby pool immediately and searched it to find what had cut the boys foot but there was a life guard and a manager and they appeared to be vigilant rubbing there hands over the joins on the slide etc to see if there were any rough edges etc..
There is a free bus to the park but it was only about 6 Euro in a taxi and a 20 minute slow stroll back to the complex so really near!
The weather was overall pretty good - there were a couple of overcast days which was unfortunate but we still came home with deep suntans so were not disappointed.
The island seems to have a really large amount of English people living on it these days which really surprised me.
Finally, if you want a facial, massage, acrylic nails, pedicure etc then contact Kim at Revive Nail and Beauty Salon I had sculpted nails and a pedicure on the day after we arrived and what a great way to start the holiday! the girls who work there were really lovely and friendly and all English which I hadn't expected.
I hope this rather lengthy review helps you to make a decision about Sunset Harbour and the surrounding area - happy holiday!!
- Date of Holiday:May 2007
- Board Basis:Self Catering
- Tour Operator:Thomson
" Booked through RCI points was looking... "
Submitted By: Mrs J Stockings
Booked through RCI points was looking forward to the advertised '5 star accommodation'.
One bed roomed apartment was certainly spacious but was really dark and dreary however, was pretty well appointed - massive fridge/freezer. Beds were really uncomfortable and hot water ran out quickly.
Day 2 we got stuck in the lift - luckily my granddaughter climbed the stairs otherwise she would've been in with us. Staff reacted quickly, however, I preferred to use the stairs for the remainder of the holiday.
Children's pool was dangerous, broken tiles cut my granddaughter's feet and another little girl had the same problem. For a 5 star rating, the pools were much worse than some 2/3 star places we have stayed in -refurbishment definitely needed.
Bar prices pretty reasonable and entertainment was in abundance on site in the evenings. Wasn't pestered by any Sunterra reps either which was a bonus!
Disappointing stay made worse when we left our luggage in the hotel luggage room after vacating room before 10 - flight not until 6 pm. Had a bag disappear which contained several changes of clothes including new Nike trainers and an expensive denim jacket of my granddaughter - age 4.
Unfortunately, the combination lock on the room was not in use and apparently anyone can go in as there isn't anyone monitoring the entrance. Was too late to report to the police by the time we found out it was missing as we had to leave to get our flight home.
Wouldn't stay there again - very disappointing accommodation.
One bed roomed apartment was certainly spacious but was really dark and dreary however, was pretty well appointed - massive fridge/freezer. Beds were really uncomfortable and hot water ran out quickly.
Day 2 we got stuck in the lift - luckily my granddaughter climbed the stairs otherwise she would've been in with us. Staff reacted quickly, however, I preferred to use the stairs for the remainder of the holiday.
Children's pool was dangerous, broken tiles cut my granddaughter's feet and another little girl had the same problem. For a 5 star rating, the pools were much worse than some 2/3 star places we have stayed in -refurbishment definitely needed.
Bar prices pretty reasonable and entertainment was in abundance on site in the evenings. Wasn't pestered by any Sunterra reps either which was a bonus!
Disappointing stay made worse when we left our luggage in the hotel luggage room after vacating room before 10 - flight not until 6 pm. Had a bag disappear which contained several changes of clothes including new Nike trainers and an expensive denim jacket of my granddaughter - age 4.
Unfortunately, the combination lock on the room was not in use and apparently anyone can go in as there isn't anyone monitoring the entrance. Was too late to report to the police by the time we found out it was missing as we had to leave to get our flight home.
Wouldn't stay there again - very disappointing accommodation.
- Date of Holiday:May 2007
- Board Basis:Self Catering
- Tour Operator:Booked Independently
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1. Great location, right next to the beach which has water sports.
2. If your looking for some nightlife then its only a 25min walk away, right along the beach! however aviod Oasis, very cheap alcohol - not worth it!
3. Bar staff were lovely and the hotel resturant had superb food.
thats about it really, oh and the hotel was very attractive...
Negative,
1. My partener and I bought tickets from the activities shop next door for a water park. We left our tickets on the table in our room and went to the beach, when we returned the tickets had completely disappeared... the maids had been in the room that day. Reception were completely unhelpfull and refused to accept any responsibility and insisted that the maids would not have taken or thrown anythin away, even though a number of oother items were missing. The only reason i di not contact the authorities was because it was our last full day.
2. As i mentioned before the reception staff although friendly, would avoid helping you if they could. They had a very smug look about themselves and in my experience, and i have travelled the world to hotels with lower stars than this, i have never experienced these attitudes.
3. On the last night we had around 10 cockroaches come under our door. I am quite aware that these insects are common in Tenerife but this is surely not acceptable. When we contacted reception on what we should do the gentleman laughed and simply said, "Deal with it".
4. The safe in which you have to pay 15euros for broke 3 times, the third time we had to wait almost 3 hours. this took up all of our day as our money and other possesions were obviously in the safe.
The hotel did not offer us a refund or any apoloigies.
5. One day the pool had so much grime over it that even the people who had been returning to the hotel for 15 years thought it was disgusting and couldnt believe it.
I'm sure that many people will disagree with eveything i have said but i am simply telling the truth and want to warn people...
Good Luck x
Advice: lovely location, great resturants.
Activities: Chinease buffets!
Good for: City Breaks