Bella Vista Hotel

firstly i soooo understand j.ward,staffords review.this howeretel is not 4star!on arrival was given a card to use as payment for anything bought in hotel,billed to youre room number,this is not how i like to pay for things,and would have avoided this hotel on that alone if i was told this b4 booking!on entering could not beleve amount of noisy kids everywhere,stil room seemed ok,but was in need of a proper clean!was lucky to have only booked b/b.the dining hall resembles a school canteen/prison cafe,food was awful,service to match!as someone stated in 1 review,the pictures of hotel were taken by sum1 clever?i would say more by a magician!the pool is tiny,overlooked by balconies occupied by noisy,ignorant,arrogant kids!the hotel is very very dimly lit[hiding dirt?]staff grumpy,unhelpful!rooftop area,grotty,beds broke and filthy,if u do want to relax on balcony to read a book?i suggest a torch.if u risk a shower,dont look at shower head![legionairs waiting to happen]luckily myself and girlfriend used hotel just as a base,buggiba is a lovely place,the square is good for food and drink and reasonably priced,try grannies restaurant,lush steak!bella vista?avoid!

Yesterday I returned from my 25 trip to Malta. We have been enjoying Malta holidays since 1986 and stayed in a wide variety of accommodations. The Bella Vista was a huge disappointment and we were trying to come home from the day we arrived there. There were hundreds of noisy foreign students there who where bent on ruining everyones stay. Bottles where thrown from the balconies into the pool nightly. The screaming went on all night. This noise started dogs barking all night and nothing was done by management to stop this as the pool area is not supervised. Families with children could not use the pool or facilities. We paid £1200 which included a 4 bed family room. We got a 2 bed room with 4 beds squashed in!!! The lights had to be on all day as it was so dark in there as there was a wall covering most of the tiny balcony. The food which was included in the price was either raw or burnt so we had to eat out which cost us a lot more. I never complain as a rule but management where uninterested in any complaints. It was cheaper for us to buy a kettle as one is not included inthe price. We would have had to rent one from them. The only plug socket in the room was under a work surface and as im disabled it was difficult to plug it in. All in all we had an awful holiday and I will never return to the Bella Vista in Malta although I will be in Malta again next summer. Good luck!!! j. ward, Stafford

4 readers found this review helpful

We stayed at your hotel for a week in late June. Was a bit worried as I had read some of the reviews on this hotel but must say I was quite happy with the Hotel, staff were very friendly,the rooms were very clean and
the cleaning lady was excellent. We were a bit disappointed with the views from our rooms and that we
had to give a deposit for the remote control of televisions, fridge was leaking water and we were told that it dident
work. My three adults were very disappointed with the
fitness room, it is very dull and old. Sauna dident work
indoor pool was cold.I think this did down grade the hotel. It is not needed as the Hotel is fine without this. I would grade this Hotel as a three
star, but overall we were very happy with the hotel and
would recommend it as its very good value for money and
great for families. Food and drinks were very reasonable
and little shop was very cheap and lady was very nice.

3 readers found this review helpful

nothing negative to say about this hotel,food ,rooms service and value was fantastic

2 readers found this review helpful

This hotel is definately not a 4Star. The room was ok but needed to be sprayed on numerous occasions for fly-like insects on the ground - not a very pleasent sight! The food was very average and though the staff were very friendly, they were not very helpful on reception, especially when we had a mug go missing from our room & it was never recovered. Whoever took the pictures of the hotel for the internet is a genius! They are very disseptive - pool area very small and the indoor pool/gym area was in the basement which was very badly lit and seemed very dirty. The hotel was at least a 15-20mins walk to the nearest sea-view or beach. Would definately not recommend this hotel.

8 readers found this review helpful

Stayed at Bellavista early april 2011 and found the hotel
to be clean and quite well equipped with staff very helpful,alright the food is not a la carte but is quite acceptable with a reasonable choice. The room we stayed in on the first floor was very clean and attended to every day and ok their is not a kettle so why not take a travel kettle with you. The corridors are dimly lit and could be a problem for visually impaired people. I have stayed in many London hotels and would not get 1 nights b+b for the price of one weeks accommodation at this hotel.
My best advice is to book all inclusive because you certainly get excellent value for money.
Overall this is fair hotel at a fair price and will certainly be returning in the future.

3 readers found this review helpful

I thought I had booked a 2 week luxury holiday in the 4 star Bella Vista hotel in Malta (22nd Dec - 5th Jan), but was extremely disappointed. Firstly, I made a request when I booked the holiday in October for a room near the elevator, as I am disabled with Multiple Sclerosis. This has made my right arm mostly non-functional, and I wear a calliper on my right leg. I can only walk short distances, however the hotel put me in a room a full corridors length from the elevator. After just one night I requested a room closer to an elevator, which was provided. In the dining room the foods for a 4 star hotel was very basic. The lunches were not much better with the same fruit the morning's breakfast. Being disabled I had difficultly carrying food from the buffet to my table, and I asked a few members of staff to help me and they just ignored me. I relied on the guests helping me carry my plates of food to my table. On 2 occasions when I went into the dining room and there was food on the floor. The one occasion included a large pool of soup. The staff members made no attempt and cleaning up the mess. When I asked them to clean up the food, they were indignant towards me. I made a request for a better selection of fruit to one of head waiters, and I was told that I would be required to buy the fruit in myself, even though my holiday rep said that it wouldn’t be a problem. The indoor swimming pool had notices all around regarding showering before and after you enter the pool and Jacuzzi area; however the showers did not work the entire 2 weeks of my stay. The roof was available for sun bathing, but it rained most nights and the cushions on the sun lounges were always soaking wet. No member of staff made an attempt to cover up or store the cushions away at night before it rained. The hotel overall was very dimly lit, and on occasions I attempted to open a room door that was not mine, because I couldn't read the room number on the doors. The morning before I left I had to confirm my airport transfer, so I asked the receptionist to assist me with a phone call. The receptionist said that she could not phone out and I would have to find someone else to assist me.
I contacted the Maltese Tourism Authority and they advised me to contact the European Consumer Centre (EEC) for assistance. They carried out an investigation and replied “Unfortunately, Bella Vista Hotel are not willing to consider your claim and have a different version of events to you.”

1 reader found this review helpful

Although clean & tidy we would not rate this hotel as 4*. When we first arrived we noticed there was no tea/coffee making facilities, and the tv was very restricted, also the air-conditioning vent was hanging out of the ceiling which was reported to reception, and a lack of heating when required. Nothing was done about either of these problems. Then we noticed they had to put two calor gas heaters in reception to keep it warm. Maybe the hotel does not have heating at all. The food quality was poor, and breakfast was limited. One of the lifts has been out of action 5days now. Restaurant staff, i do not know if it is the lead upto xmas, but could do with a lesson or to on how to be more cheerful and give customers a better impression that they were enjoying the job. The feeling was that they did not want to be there. The good thing was that they had wifi in reception which worked very well. I would rate this a 3* at the most.

11 readers found this review helpful

on reading the reviews i was afraid i had allready booked the wrong place what rubbish. we arrived on the 16th nov 2010 rooms nicely furnished and clean, beds very comfy, bathroom roomy plenty of hot water and clean towels, hotel staff could not be more helpfull, food very good with good choice,both pools clean,shop well stocked for anything you needed and not overpriced, roof terrace nicely furnished for sun bathing,two lifts, yes the hotel is a little way out from town but hotel put on a FREE bus every hour what more do some people want, easy to get around independantly public bus stops near front of hotel, lovely park across road for a stroll, we will be going back again.

2 readers found this review helpful

just come back from holiday here. Position not what i expected the picture looked as if right ontop a park when infact a busy main road inbetween. Park all overgrown. Quite away from shops. Good for buses anywhere. Didn't like queuing for meals. Breakfast same every day. Variety of main meals. Clean towels every day. Pool outside looked big in photo but infact small and dirty. Jaccusi downstairs hardly warm and one on roof no water in it and bar on roof never open. Didn't deserve as a 4star as have been in better. Bed pillows flat and uncomfortable. Good on entertainment in the evening.Just as well as nothing around hotel to go to otherwise ok