More Traveller Reviews of Marmaris Palace Hotel
What a let-down
from Happy_camperEngland
On arrival at the hotel, all appeared to be well. Check in was quick and efficient and the room was spotlessly clean. Our room was in a bungalow a little way from the main hotel, overlooking the sea. The luggage was delivered by porters and we settled in well. However......our experience was one that was not great. The food was not good. It was repetitive, bland and uninteresting, not of the quality that a 4* hotel should be producing. Meal times were also riotous. Bad mannered and rude guests took control and the hotel staff seemed helpless to intervene. Hot sweaty people eating without shirts is not pleasant! There was also a mad scramble for cups, cutlery, butter etc as there was never enough. The A la carte restaurant was good (5 euros extra per person) and managed much better. The facilities were dated and not of good quality. For instance, tennis rackets with no handle grips and a single threadbare tennis ball. The 'animation team' were a nuisance. They were intimidating, intrusive and rude and if the best they can come up with is bingo and darts, things have gone wrong. Most of the team spent too much time chatting up the teenage girls. The Turkish bath looked lovely and a real possible getaway. That was however until the weather cooled and people moved indoors. The guests behaviour was poor and again the staff seemed reluctant to intervene. Not so much a relaxing atmosphere as a riot. As we went at Easter it was still fairly cool. His hotel does NOT accommodate this fact. At night the room was very cold and the heating did not work. The bedding was insufficient for the time of year. If you go early in the season, pack a hot water bottle! It took three days to get a pillow from the hotel, cleaning was good but sporadic (twice in one day and then none for two days) and our curtains were changed during the holiday (I have no idea why!) Be warned that if your departure is later than you check out, the hotel has NO FACILITIES for baggage storage. We were just told to leave our bags in the foyer. Serious risk of someone tampering with them! Also, where our room was, it was pretty quiet but one night a neighbouring hotel had a party into the night. It didn't worry us too much but if you go during high season you will not sleep. On a positive note the 4x4 trip was excellent and if you venture to Marmaris to eat, go to Nil's on the seafront opposite the marina, it is fantastic. I would not reccommend this hotel. It has great potnetial but is poorly run and not 4* at all.
not all is 4star here
from PortsmouthTartans
went here for my anniversary at the end of march,it was awful. the noise from the road was loud,and we were on the ground floor. The bar was cramped as it was to cold to sit outside so everyone in the full hotel was trying to find seats etc, and ended up sitting on the stairs. the staff were friendly and I cannot complain about the room itself as this was quite large enoughand always clean. Mealtimes were catered for the germans,also have never seen so many chipped and cracked plates and cups in a so called 4star hotel,and if you are planning a trip here Ihope you like eggs for breakfast and german sausage. I will definately not be going back to this hotel.
WOW
from x-xkaylax-x
I just have to say that this hotel was AMAZING I can only find one fault, this being the bungalows we were put in which they claimed were accomodation. They were a distance from the main buliding, were up 3 flights of marble stairs, which isn't good when they get wet, and outside the front door was their answer 2 the M6 it was really nosiy all day and night, but this didn't stop us having fun. We did try to get moved but the hotel was full so we had to stick with it and as we only spent few hours sleeping in the room it wasn't as much of a problem. There were 2 adults, 2 teenagers and 2 children and there was something for everyone to do all the time, which was pretty suprising after our last visit to Alanya, Turkey! Yes we only went there for a week but there was not enough time to do everything, the pools were amazing, as was the beach and being a shopaholic i was in my elemnt, the prices n quality of the fakes were brilliant and some of the seliing techniques you can only laugh at... cheaper than shoplifting... it was hilarious. The market was great, we only managed to get to the Icmeler market but that was great, apart from some of the men on the stools there they can be very forward but as long as you speak up and tell them you wil be just fine. And we even managed to find a MacDonalds!!! Back at the hotel the ice skating rink was fab... you did have to pay to use this 15 lira for a child and 30 lira for an adult but this was still great, we went about 9pm as it was empty at this time and was much better. I didn't go on any of the day trips as nothing looked that interesting but there was so much to do we didn't have any spare time. I have to say the animation team were FABULOUS, especially Benny he was such a laugh, they were all great friends and the shows and games were a great laugh, but beware of the darts man, he is very full on when he comes round the pool trying to get you to play darts, my friend gave him a different name everyday to stop him pestering us to play and never went, but he never noticed either haha! The food was great no problems at all .. apart from the flys and wasps sometimes they were rather annyoing but didn't really bother us much.. and there were pancakes every morning, you did have to queue but not for long. The staff at the hotel were very helpful and friendly at all times. I have to say a BIG thankyou to Lee our rep he was fab.. such a laugh .. and i recommend the might out with the reps it was hilarious well worth the money. Also Melissa another rep we met at the night out was great we never got to say bye to her though:(. Yes overall our holiday was absolutly amazing and i would recommend it to everyone, although there were quite alot of stairs mainly due to us being far away from the main hotel. I hope you found this helpful feel free to email me at kaylaj3000_1@yahoo.co.uk if you want any more info... and if you are going there have fun !!!!
wonderful hotel!
from alanandzehra
Super friendly hotel. Fabulous pools, delicious food, pancakes,bread,salads. Lovely open air dining looking out over pool and moonlit sea,very romantic.Got to be best in the area. Lovely promenade walks into Icmeler. Great shopping bargains in Marmaris and Icmeler, went late evening. Didn't rate boat trip or excursion highly but we may have had an off one. No tummy bugs, extremely clean; staff very hardworking and courteous. Definetely recommend it!!
Very very clean
from ANTIGALLICAN
Have just returned for a one week all inclusive vacation to The Marmaris Palace. Upon arrival (at 2 in the morning) we were greeted by the reception staff that were so laid back that were almost horizontal. The check in was still quick and efficient although they had run out of the all inclusive bracelets. This however did not cause a problem as the whole hotel is All Incl. and we were not challenged once. We were escorted to our room and the bags follwed some 5 minutes later. Air con on max (and we never turned it off) was efficient. Room extremely clean. Had to tip the cleaner (Gulcin) well as I got a bit tipsy (bladdered) on 3 or 4 occasions and pulled the curtain down behind the door, but she fixed it each time. I have stayed in numerous all incl. hotels within Europe but I will state that this was the cleanest yet. All incl. runs till 2 in the morning Breakfast was a little basic but the rest of the food was excellent. Staff extremely friendly and helpful. The photographers will try and do a number on you, so be firm All in all a good 9 out of 10. Plenty of Russians (Worst than the Germans) so set your alarm clocks and put out the towels with the cross of St. George on them about quarter to 8.
not 5* at best 2*
from eddychunk
we have just returned for a two week holiday in turkey at the marmaris palace (this morning at 2am). we had booked with travel republic the week before we traveled and every thing seemed fine and the whole family 2adults and 2 children were looking forward to the experience. we landed in turkey at 21.30 and by the time every thing was sorted out we didn,t get to the hotel till 23.30( this was a quick transfer some other passengers had a 3hour bus journey after all the hotel bus stops). our first impressions of the hotel lobby was it needed a update. the staff on the reception were abrupt . we went to our room which was supposed to be in the hotel it self but was four blocks away in a so called twin villa. we were lead to believe it would be ample room for a family of four it was not it had a small double bed ( iam am 6' 3" ) and two camp type beds and no room between them , the room was very small and no room to put our cases or unpack the ward robe was a bar in the entrance with a curtain over the front.a broken chair was in the corner and a broken picture on the wall , the decor was dated and not that clean and looked like it needed a good decorate ,we went straight back to reception and were told that was the room we had booked and that was that . by this time it was 1am so went back to our very small room and tried to get to sleep with the noise from some bar near by adding to my grief .next day we went to reception to complain again only to be told by one staff member "what do you want me to do about it " . i asked to See the manager she was no help either . i asked to be put thought to our club med rep , it turned out yo be a nice English lady called una , she came to meet us later the same day and we told her our plight , she under stood and had the same complaint on a several occasions and had managed to more rooms or even hotels in the past .i was note prepared to pay any more money to be moved and said i was happy to be sent home and have a full refund this did not go down well. over the next three days we waited and waited .only to be told we could transfer to the club turban at a cost of nearly £600 and a £300 early room vacation fee . i said no way send me home . after an hour or so we were told we could move at no extra charge the next day . at last our holiday could begin. the food in the marmaris palace was only OK nothing special and as for the flies and wasps they were every where crawling over every bit of food . the seating areas were so cramped you sat close together that when the person got up be hind you you face ended up in you own food it was that bad . the main pool was very noisy and very crowded . we opted for the smaller pool which was more child friendly ,and we met a nice lady (Jane) and her daughter mother and niece . she to had some room problems with the hotel and had moved rooms and was put in to the hotel itself which she said was much better . so all in all if you do go to the marmaris palace insist on a family room in the hotel nothing else will do believe me and don,t expect to much for your hard earned money THIS IS NOT A 5* HOTEL as it is advertised in many brochure and on web sites it's more like a poor 3* . thanks again to una you saved us
the best hotel i want to go back....
from A TripAdvisor Member
this hotel is the best !!! i been to turkey twice this year in may and in june and stayed at marmaris palace. The animation team is really good an friendly tha dance team from Ukranie is wery good as well, the food is great and you can always get something to eat and drink. now im lookign for someone who filmed any of the shows (dance team and animation team )if you filmed and want share it to me please send me an e-mail./ /Camilla
Nice place,too many russian people
from A TripAdvisor Member
I just got home from Turkey.We stayed at this hotel for 7 days and I can really say that most of the days were really great! I would say this hotel is not actually 5 * but rather 4*.The furniture is a little bit old, especially in the area of the reception and lobby bar.The staff was quite helpful,anyway everyday we saw sad and sulky faces.It seemed that they do not want to help you and wants to get rid of you as fast as they can. The strange thing was that we had to pay for the safe 5 euros per day, also we had to pay a deposit for each beach towel 10 euros,but thats of course was okay. The food was very steady, though the quality of the food was okay.The only thing which was anoying regarding the food was that if you go dining a little bit more later than 30min after that begining of it you could sometimes not find some of the dishes. The pool area was really great, we liked all the pool games and evening shows.The animation I would say was really excellent. To resume, we really enjoyed our holiday.The only thing which really got us down was that there were so many russian people,sometimes even during the show animators were talking russian. The local disco was horrible.However we liked the Bar street.I would recommend Back Street and Craisy Daisy clubs.In the Back Street we find transvestites show quite interesting.The music was good,the place was nice,the entrance free.However drinks were rather costly but affordable. So, I would recommend this hotel to people who like bustle and action and for those who do not fear crowd of russian poeple:) However, there were a few who really were great persons!!;) Greetings to all the animation team,the last night in Craisy Daisy was just awesome!! ;]
Not great for adults
from itsgrimupnorth
A group of 7 adults spent a week here after a relaxing gulet cruise and had a bit of a culture shock. Facilities were aimed at families and there were a lot of noisy and unruly children apparently unsupervised. The main buffet was reminiscent of a 60s holiday camp and it was hard to get a seat and very noisy. We chose to spend extra in the A la carte restaurants or to eat out for six of seven days. The service and food at the Italian restaurant was excellent. The Turkish restaurant less good but better than main buffet. We never tried the Fish restaurant but the menu looked excellent. The so called adult only pool areas were full of children. We chose to use the "posh' jetty during the day as it was quieter and less crowded. This was not all inclusive so we had to pay for drinks. The music here became unbearably loud later in the day and at the weekend it was very busy with locals. We managed to make the most of the holiday but the resort was not really suitable for adults only. Most families seemed to be having a great time thogh. Most of the staff were very helpful, friendly and attentive.
Absolutely Fantastic
from A TripAdvisor Member
This hotel was fabulous, from reading such a mixture of reviews I was a little worried but there was no need. Pools and slides were fantastic and all in the shade which was brilliant for the kids. The hotel and entertainment staff were brilliant and so helpful. Food was wonderful and catered for all tastes and a great selection of vegetarian food too, and loads of variety everyday. The grounds and rooms were absolutely spotless, rooms cleaned everyday and towels changed, beds were really comfortable. It was not noisy at night but maybe we had a good room location opposite the slides. Even though centrally air conditioned it was perfect temperature and not a mozzie in sight, they do spray the rooms regulary so didnt have to use my plug in. There was a good mixture of nationalites and a good mixture of age groups plus families and couples. This hotel has a really special feel to it, the hotel was nearly full but it didnt feel like it as there is so many places to relax the main pool had all the activities, the adult pool was much quieter and the lovely beach with cooling breezes from the sea. You certainly will not be disappointed if you book this hotel.
we stayed at marmaris palace 22nd sept untill 29th sept family room not up to much there was no privacy 4 adults and a toddler could say it was open plan the food well thats another story had the ***** day after eating and all thru holiday and i was not alone entertainment... more