Norfolk Plaza Hotel

I just returned from a 4 night stay at the Norfolk Plaza and was very pleased with what I got for my money. I was booked into a single room, but put into a twin room (had prepaid with expedia). The room and bathroom (tub with shower) were larger than I expected. It was not fancy, but clean and comfortable. I didn't think the breakfast was worth the price, but I was only getting the buffet and don't eat meat. The only internet access was dial-up and it was very slow dial-up. That said, for the price it was a great place to... more

We chose the Norfulk Plaza because it had the best reviews of the hotels offered by the tour company we were using.. We chose it with fear and trembling because it had mixed reviews and we had no experience with Eurpoean hotels but had not heard great things. We were pleasantly surprised. We were please with our accommodation, a front room on 2nd floor. The room was clean, we had plenty of towels and hot water. The room would get a little warm occasionally but the windows opened so there was no problem. We had closet space, a small desk... more

This hotel is just terrible if you get a room in the basement. This is our worst stay in a hotel ever. The room was cold with a wet and unpleasant air. I must say that I have experienced more comfort in a tent in - 10 degrees Celsius then this room. In addition, we only got a useless and a dirty blanket. When we turned on the radiator the temp was ok but the bathroom was still very cold. However, the next morning the room was extremely cold again. When I informed the staff that the radiator didn’t work anymore they told me that the... more

I stayed here one night for a Business Trip on 23 Feb 05. It has a great location for the Heathrow express at Paddington and thats why i chose it. It is a bog standard 3 star hotel, it aint the Hilton and it aint a Hostel. The reception and downstiars bar are misleading as they are modern, bright and pleasent. The rest of the Hotel is tired, a little rickety and not as pleasent. My room was clean and comfortable, mini bar and TV, trouser press all excellent, small bathroom a down side. Overall this Hotel will be acceptable or... more

We stayed in this hotel for five nights 1/19-1/24/2005 in two different rooms. The first room, , a double, booked through Expedia, was on the top floor and very small -- but clean. It had no view and was rather claustrophobic. Due to a change in our travel plans, we needed to stay for another three nights in London. We looked to alternative hotels in the area and elsewhere -- but decided to stay in the same hotel. Booking directly with the hotel, we were offered a better room on a slightly higher rate which included breakfast. The... more

Stayed for one night due to its good reviews and budget price (60 quid for the night). Arrived at 13:30 (which is only 30 mins before correct check in time) and was told to wait for 30 mins before the room was ready. The hall entrance looks very nice but the room we got was far from it, very small, not great furniture and very basic. Not bad location, but the entrance hall is certainly more impressive than the rest of the place!!

My wife and I just returned from a 2-week trip to Europe where we spent time visiting London, Paris and Rome. While in London we stayed at the Norfolk Plaza, and I have to say that we were very pleased with the accomodations. We paid approx. $120 a night (before taxes) for the stay, so obviously we weren't expecting a 5 star hotel. The front desk attendants and staff were all very pleasant to work with and the room was very decent and clean. It was close to Paddington Station, and there are lots of restaurants and shops in the general... more

This hotel met our needs very well. My husband, nine-year old daughter, and myself were booked in a clean, non-smoking triple room. The hotel is 2 blocks from Paddington Station, which made going anywhere in London simple. Hyde Park was a few blocks walk and there were modest restaurants, bakeries and grocers within a block. Our room had no view, but those facing the street get a beautiful view of the square. We never used the dining room, so I cannot vouch for breakfast, but the place was clean, with working plumbing and electric,... more

After cycling in Holland for week and living on barge, the Norfolk Plaza Hotel was a welcomed surprise. Located just a few blocks from Paddington, it was convenient and very quiet. It's on a small tree lined street and there are some excellent restaurants in the area. The small bar was a nice place to relax at the end of the day. The staff was pleasant and the room was clean and comfortable. I got a rate on the Internet for $80 per night and considering some of the dives I have stayed at for over $100, I couldn't believe my luck. I would... more

Stayed here for weekend in August 2004, booked last minute. The rate on their Website and on many of the "book your hotels" website was £70 per night excl breakfast. As their site had no secure boooking form I rang them and persuaded them to give me a double room with breakfast for £55 ! It's right beside Paddington but far enough away from the noise, room was OK, clean but the mini bar didn't work, all drinks very warm. Bathroom was clean with plenty of towels. It was damn hot and there was a large fan in my room when I arrived, which did... more