Grosvenor Kensington Hotel
, London
2-10 Harrington Road
South Kensington
SW7 3ER,
London,
United Kingdom
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Grosvenor Kensington Hotel reviews
Aug 2007, Mrs E Kentish
Great location, literally seconds from the tube, and plenty of good restaurants within walking distance. I would echo other comments I read about the decor, pretty tired and the rooms are basic (and somewhat small), but it does have everything you need. Breakfast was... more
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Sep 2006, HW Jan.C
This hotel is within 200 yds from South Kensington tube station, which makes it an ideal spot for travelling round London using the underground. On arrival the reception staff were very helpful and courteous. We were allocated room 508 on the top floor of the hotel (2... more
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Sep 2005, Not Specified
We decided to stay at the Grosvenor hotel based on customer reviews, some of the polished photos you see and the huge price drop they claimed to have through 'HotelClub'. Apparently they were one of the recommended hotels indicating their full rate as £248 per night for a... more
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Desperate Travellers Only!
from anzac woody
Prior to Christmas 2005 I spent a forgettable 5 nights at this hotel. Initially reception staff(later identified as the hotel manager) were very pleasant however this was soon to change when I asked that problems I was incurring be corrected. The double room was small but clean though at times incredibly stuffy. The most dangerous aspect of this trip was that on trying to use the shower what was initially temperate water became hot and boiling - the only saving factor from significant burns being that immediatly following was freezing...
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dreadful hotel
from Lofty60
I chose to stay in this hotel as it fitted my criteria of being close to a tube station on the picadilly line(easy access to and from the airport). Bad mistake!! Although it looked nice in the photos, the room I had was small, dark and depressing, with very dated decor. The toilet would not stop flushing, there was no instructions on how to use the phone or the television, the remote had no markings, which made it's use impossible, but worst of all - when I got in the shower the water would send out blasts of boiling hot water every 30...
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Simply Appaling
from Business_Traveller04
Our most appaling hotel experience ever. The management and staff of this hotel clearly believe their function is to give orders to guests and make sure guests abide by rules that suit the management rather than guests. This is a run down, tired hotel which obviously had no money spent on it in decades. The management and staff are all foreign and have an attitude that they are doing guests a favour by allowing them to stay in their hotel. Rooms are falling apart - both bath taps fell right off on the first touch. There is a very fancy...
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good value, excellent position
from A TripAdvisor Member
We stayed for a weekend and found the hotel to be pleasant and very good value for money. The position is ideal for sightseeing - very near to South Ken Underground, 5 minutes walk from the Science Museum and V & A, 10 minutes from Kensington Gardens/Hyde Park. Staff were pleasant, our room and bathroom were clean and cheerful, the bed was large and comfortable. the shower was fine. No problems at all and very good at £69 for two in Central London. We'll return.
Hotel from hell! Never ever again!!!!
from A TripAdvisor Member
I am an American tourist visiting London for the first time. We were all really excited about our visit but this very quickly turned into a nightmare. First of all we checked into a four star hotel booked through hotels. called the Grosvenor Kensington Hotel. We were surprised when the taxi-driver who had been driving for 20 years did not even know the hotel or its location. Finally, we found the hotel and from the outside, it looked quite nice. My friend and I had a lot of luggage and, upon arrival, went to the front desk for assistance...
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Worst hotel experience ever .. what a ripoff!!
from sumsi
We decided to stay at the Grosvenor hotel based on customer reviews, some of the polished photos you see and the huge price drop they claimed to have through 'HotelClub'. Apparently they were one of the recommended hotels indicating their full rate as £248 per night for a double whereas the offer gave us a rate of £69 per night plus breakfast. Sounds great, doesn't it? And another thing they were classified as a 4 star hotel. Upon arrival (around 12:30pm) we were told to wait until 2pm because that's when they do their check-in. We...
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very happy of my stay
from Jessythebear
I'm very happy of my stay in this hotel. We had a spacious room (I had never got a room like that), the personnel was very pleasant. The price was very reasonable for this type of room. Next time, I will stay in the same hotel!!!
It Was Just ok
from A TripAdvisor Member
We arrived in London after a long flight from Tampa, Florida..we could not check in until 2p.m. so were allowed to store our baggage in a holding room (not locked..anyone could have taken anything). We had to walk around for several hours until we could get in the room The room was just adequate..clean..no air!!! very small...the coffee pot which is just a pot that heats hot water did not work..we called about this and it was never replaced or fixed. The door knob in the bathroom kept coming off. They have a complimentary breakfast which we...
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Deceptive advertising
from A TripAdvisor Member
I spent a week at this hotel and was very disappointed to discover that it did not have the ammenities that were advertised--most notably no AC or wash cloths. The Air conditioning, while actually in the room, was completely inoperable and it was unseasonably warm in London. The bar was nicely appointed but the seats were dirty and greasy and were in serious need of a good cleaning. The elevators were very shaky and bounced up and down dangerously. The front stoop, though marble, was cracked and the hand rail was falling off. The staff...
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What you see is not what you get.
from A TripAdvisor Member
I stayed at the Grosvenor Kensington Hotel and did not get what i had paid for. Upon reviewing the hotels amenities online, i was pleased to book the room but upon arrival i quickly found out that my room did not come with what i had paid for, A/C, hairdryer, sofa bed, complementary newspaper, and CD player. And to top that all off, when I had asked for an extra pillow i was told that the hotel could not spare one. I asked if the hotel was fully booked to which they replied no and you cannot get a pillow from another room either. Let...
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Grosvenor Kensington Hotel also called
- grosvenor kensington london
- hotel grosvenor kensington
- Kensington Moat House Hotel
- Address: 2-10 Harrington Road South Kensington SW7 3ER, London, United Kingdom
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Hotel Amenities:
- Bar/lounge
- Continental Breakfast
- Fitness Centre
- Shuttle bus service
- Wheelchair Access
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Very good location, close to Kensingtn gardens, Imperial College, Harrods, Victoria and Albert Museum, metro station Staff were really helpful and efficient. Did not like the room. Old rug, small and squeaky beds, wallpaper in bad shape. Taking showers was quite an... more