Holiday Inn Express London Royal Docks Excel Hotel

Booked on-line and got an excellent rate of £49 a night, I have stayed at this hotel before and when they are full they give me an access room. The room is very spacious and usually at one of the corners of the hotel so is away from the lift and usually only has people on one side. The wet room bathroom is great with a walk in shower. If they offer it take them up on the offer. I have just come back after staying a couple of nights during half term so there were a lot children the staff handled this very well and the breakfast area... more

Stayed in the Holiday Inn Express in Docklands last weekend. Clean hotel. Friendly Staff altho not very fluent in english. On arrival with a friend, after having booked a twin room, we were presented with a double with a sofabed. I spoke to reception who swiftly sorted out this problem and supplied us with another room. On checking my credit card bill this morning i see that i have been charged another charge of £59.50 on top of the charges for the hotel stay. I am currently awaiting a call back about this issue but... more

Want to stay in London but can't afford it? This gives you Holiday Inn Express quality but at an out-of-town price. 10-15 minutes walk from the ExCEL Centre, a couple of minutes walk from the Underground and the Docklands Light Railway. You're about 15 minutes by train from the centre of London. Rooms a good size for London (standard HI Express rooms). Limited menu for dinner, which suits if you are travelling on business. So what's the drawback? It's in the East end of London, so if you fancy a trip in to Canning Town at... more

Just a short stroll to the underground station, in fact, you can see the station from the front of the hotel. We travelled by car and as the hotel offered complimentary parking, this was a great choice, compared to the extortionate parking fees for London, and then jumped on the tube / DLR and within 30 minutes into central London The hotel is very clean, overall impression, fantastic hotel in a great location, with GREAT service - nothing was too much for the staff. Would definitely stay again.

We stayed at this hotel for five nights in August. We were travelling by car, so we were very delighted that parking at the hotel's car park was free. The room for our family (2 adults, 2 children 12 and 14) was a bit too small but regarding the price it was o.k. and we we arranged us with this situation quickly. The room was cleaned up every day. The shower, often a problem even in so-called first class hotels, had good distribution pressure, so we all could take a shower in the morning. We booked 2 months in advance and got... more

Location is definitely not for everyone. Watchers of the British soap opera "East Enders" will recognize similarities between the immediate neighborhood of this hotel and the imaginary Walford. That said, the hotel is clean, the breakfasts (included in price) top-notch, and the staff unfailingly nice. During our stay the staff was made up primarily of Polish and Lithuanian women. Not only were these ladies young and attractive, they had brains and weren't afraid to use them. They could provide intelligible directions to any local... more

We did stay there for a few day's. And as it is situated only 10 min's walk from the underground station it's quite easy to get around. The rooms was large enough, and as usual in Holiday Inn hotel's, clean. However they had some problems handeling large numbers of guests at breakfast. Cup's, glasses etc did run out, and it did look like they had no extra. So guests had to wait until glasses and cups had been cleared from tables and washed. Also, the notes in the bathroom did say that if we need something like comb's etc,... more

I spent 5 nights at this property in mid-August 2005. As already stated in the previous reviews the hotel is located a 5-minute walk from Canning Town tube/DLR station. The neighbourhood is not impressive. A lot of construction going on, abandoned warehouses and low-income housing, but the street from the tube station to the hotel seemed safe to me. The hotel was also undergoing a construction which would provide an expansion of the building. I was not in my room during the day so I don't know if it got noisy. The hotel building is nice, new... more

we stayed one night and found it to be very clean and the staff were very freindly and helpfull. From experience I would only recommend this chain of hotels to stay in when in Loncon. My background is in catering and I would never stay in any of the bed and breakfasts in london. You will pay the same but not get the value and excellent standard of service and cleanleness.

Stayed for 3 nights and got a good deal by booking in advance ($110 for 2 adults and 2 children). The free breakfast was good and saves money for families. The room size is small for US standards but adequate. New building with individual A/C and bathroom in each room. The staff was very friendly and helpful and gave us an iron which we kept for three days. The hotel is in walking distance from Canning town tube station on the Jubilee line. If you are coming from Heathrow airport it is about 50 minutes but central London where the... more