Selfridge Hotel

Stayed at the Selfridge between 17 and 19th of June 2005. The room was very small and extremely hot and as it was the warmest weekend so far we were very uncomfortable. The air conditioning did not work so we were given a fan which kept us awake most of the night. The bedside lights did not work and the bathroom was tiny, you could just manage to use the toilet as it was so far up against the wall. We did ask to change rooms but would have had to pay an extra £20.00 per person per night for a nearly identical room. The breakfast was... more

Avoid this hotel at all costs. The rooms are unbearably hot. The air conditioning is broken. It was disconnected to the rooms 2 years ago the duty manager informed me. It will not be repaired. The room was impossible to sleep in due to the heat and when you complain the management do not want to know. There are complaints made by the guests on a daily basis the duty manager admits, however Thistle hotels will take no action. This hotel is no where near 4 star it should be regraded. If anyone of authority reads this please note. The 4 star... more

I booked this hotel because is was in a great location and because it was a 4-star hotel, maybe in the 50's but not now. The hotel is in a GREAT location and that is the only thing it has going for it. The smell was terrible and I can't describe the smell, my boss was in the room next door to me and hers smelled way worse than mine. My issues with the room were that you could feel the springs in the bed when you laid down. There was hair on the blanket on the bed (and it wasnt my hair). The sheet were not changed everyday and you... more

I booked this hotel because I was fooled by its four star rating and the pictures that it had in the various websites. The reality however is that it is a pretty run down hotel. The wallpaper is peeling, the furniture is all scratched, and the carpet hasn't been steamed in years. The air conditioning in our room did not work. Thank God it was cool during the days we were there otherwise we would have to contend ourselves with a table fan. The staff could also use some lessons in the art of smiling but in fairness, they were not rude at... more

I stayed in this hotel for 1 night, which was 1 night too long! We stayed in the pokiest room which was decorated in bright orange. No air conditioning. The temperature in the room was over 100 degrees. We had to repeatedly call room service for buckets of ice to keep cool. Definately not 4 star or worth £150 per night. I feel that I have been totally ripped off. I wouldn't reccommend it to a dog.

Bad room initially - window didn't close so a lot of traffic noise. Reception promised to get someone to fix it - no one materialised after 30 minutes. Could not reach reception by phone to chase them up ! Went down to the lobby and got allocated to a different room. Which was at least quieter but decorated in about 1950. Next morning could not get an ironing and ironing board for 45 minutes and had to wander the corridors searching for a housekeeper as they could not be reached by phone. Sink in bathroom did not empty.

We stayed two nights at the Selfridge with their "Spring Special" rate of 85 pounds per night. If I had read the reviews before booking, I probably wouldn't have booked there. But I'm glad I did. It was actually a very quiet, clean, and pleasant room with a large bathroom. No view, just a courtyard, but it was quiet. Much better than another place we stayed for about the same price.

After recently booking a hotel room at the Selfridge Hotel, I stumbled upon some pretty negative reviews of the hotel on Trip Advisors. But, based on a friend's recommendation and my general knowledge of the hotels in the Thistle chain, I kept my reservation. Now, after having stayed at the Selfridge this month and having a great experience, I thought I'd share my feedback. We booked our room through Londontown and got a rate of 80 pounds per night for an executive twin room. We found the staff at the front desk helpful,... more

CLEAN, Comfortable, and GREAT LOCATION. Can you ask for anything more in a travel hotel? Yes, rooms were small but spotless bathrooms and nice comfortable beds. Staff was very pleasant, and very helpful. Hotel is near the food courts -- Selfridges and Marks and Spencers. Behind the hotel is a street with lots of restaurants -- indian, italian, asian, pubs, french, etc. Buses to every key location in the city are outside the door. I would highly recommend this hotel to anyone and will definitely stay there again. I don't know why... more

Like the previous reviewer, I was a little concerned about prior reviews but I wanted to try the hotel because it often has very good prices. I had a non-smoking Executive Single on the 4th floor over a weekend. Check-in and check-out went smoothly and reasonably quickly. My room was in decent shape (a bit worn) and of a reasonable size for a single. The bathroom was in good shape with a good shower; the only problem was one of the light fixtures emitted a constant humming noise; I had to keep the bathroom door closed at all times (which... more