Montcalm Hotel

I booked a double room at the Montcalm, knowing that I would be proposing to my girlfriend that afternoon in London, before checking into the hotel. I was traveling to London earlier in the week for business, but had a break and stopped by the hotel. I talked to the GM and asked what I could do to make my engagement night special. They arranged champagne and flowers for the room, and said that they would look into a room upgrade. Not only did they come through with the chamagne and flowers, they upgraded me to the WOW suite. This... more

we stayed mid November, 4 nights, with our 3 yo son. Although we checked earlier than 14:00 they gave us a room immediately. there was a little problem with the elevators, not working properly, but they are so high tech and they fixed it within the day, so no prob. Our portman double room was spacious, nice and with an equally nice bathroom, large enough for London's standards and the shower was one of a kind. they even provided us with babycot, when we asked for it. What i liked most was that everything was perfectly clean... more

We stayed for my 50th birthday, 3 nights 8th to 11th November. The hotel and room were excellent apart from; The safe in our first room 114 would not open and close correctly and could not be used. After trying to fix and making us late for meeting friends we were advised to move rooms which we did at 11.30 pm.The safe in the new room worked. However the rain shower in the new room 115 is not fitted correctly and sprays water everywhere around the bathroom. The hotel sent maintenance to fix, but the problem did not go away.... more

I stayed in this hotel for 5 nights with my 12 year old son. We arrived early in the morning, although check in was at 2pm, therefore our room was not ready, but we were given a room to stay in until then. Our club room was spacious, nice and with an equally nice bathroom. They have a nice small gym and spa etc. The hotel staff were very polite and professional- not friendly , but then again who is- in London! They are not unfriendly either-just professional which was fine by me. The only snag which was major for me.....was, there... more

My wife and i have just returned from a 2 night stay at the Montcalm, and all i can say is you HAVE to stay here. It has done undergone a massive refurbishment, and is finished to an extremely high top end standard. It was our anniversary, and upon checking in we were informed that we had been upgraded several rooms to the Mayfair suite, and wow, it is huge, with a bed that would sleep 6 adults (if you are so inclined), a seperate lounge area, and 2 bathrooms. The main bathrooms have a glass panel wall, so you can see from the bedroom... more

I cannot convey in words how stunning this hotel is. I suggest look at their website for pictures of their rooms and the hotel itself, these pictures are 100% accurate. The hotel is stunning! Very modern fixtures and fittings befitting a true 5 star. I was particularly impressed by the lighting in the hotel which generated such a warm and elegant atmosphere. We were received into the hotel with such professionalism. The staff were the best I have ever come across and made our stay! They were friendly, kind and all were smiling, which added... more

The Montcalm is beautifully refurbished to a very high standard, very contemporary and great quality bathrooms. Bed and linen divine!! Great TV in the room. The staff were superb and extremely helpful. The spa is not yet finished, but they gave us a complimentary head massage at a spa on the same road which was lovely. The bar and reception are immaculate.We didn't take breakfast here, at £28 a head it is WAY over priced, there is a place round the corner which does a great eggs benedict for £7......We would defiantely stay again. Very... more

When we arrived the hotel was still under construction which was a little annoying, in particular the pool was unfinished and there was a lot of construction going on and for the first 2 days we felt like the only people in the hotel. We experianced a few teething issues in our room, however we still really enjoyed this hotel, the meal in the restaurant was really nice (a bit odd being the only people there) and the bathroom was fanstastic. The room was confortable but a little small. Staff were very helpful and the decor is very trendy and... more

When we stayed at the Montcalm it had only been open for two weeks. Nothing let the place down as far as we were concerned. It is a chic, modern experience, very similar to a malmaison. The staff were brilliant. The room fixtures and fittings look top quality and should pass the test of time. 32" flat screen samsung in the bedroom and a smaller waterproof one in the bathroom. And what a shower!! The location is great for shopping, restaurants, etc, yet not in the heart of the hustle bustle.

This hotel is 5* with 5* customer service. I would recommend this hotel to anyone staying in London and wanting to be close to Oxford st for shopping as it is a 5 minute walk. I have stayed in many hotels in Mayfair, and this hotel is by far the best hotel I have stayed in, our room was absolutly gorgeous, with a tv in the bathroom, big fuffy pillows and a comfy bed, we had a problem with our TV and the technician was with us in a matter of minutes to try and resolve the problem. We loved this hotel that much that we will be returning in a... more