Hilton on Park Lane Hotel

I managed to secure a one night stay at the Park Lane Hilton for free with my Hilton Honour Points and was very pleased on arrival, to find that I had been upgraded to a one bed suite- on floor 6- number 618- the suite was a strange shape as it backed on to the lifts which could be heard through the living room walls- but couldnt hear them in the bedroom. I must admit if i had paid the going rate for the suite i wouldnt have been that impressed- had a lame view over the rear of the property and some air conditioning ducts, but my Mum was... more

My husband and I stayed here on points June1-6. Bed was not the best; it seemed to have a board under the matress; however, the rest of the room was fine, if not exceptional. Maids had a problem leaving facecloths in the bathroom. One came round about 5:00 p.m., asking whether we needed anything. Having missed her one day and having to call for the requisite cloths, my husband wrote a note requesting facecloths and left it under the tip. No more problem. As my husband is a diamond Hilton member, we were given keys to the Executive... more

After flying all night and arriving mid-morning, our specifically requested "early check-in" was not to be had. Fortunately other family had arrived a day earlier and we were able to use their room to shower and change for a matinee of "The Lion King". Upon leaving the hotel we were advised that our suite was almost ready and would certainly be ready by the time we returned from the theater. Now going on two days without sleep, we stumbled back from the theater ready to enjoy our suite when we were informed by the front desk that there... more

I’m a Londoner and made a reservation here for a special occasion, I decided to pay extra to have breakfast but that left a bad taste. From a five star hotel the room was as expected. Clean, comfortable, spacious and with a great view and of course all the extra little touches that come with the price. The breakfast was a big disappointment.

We just returned from London and enjoyed our first stay at the "LHPL". This is an older Hilton property that appears to have done its best to remain up to date with periodic renovations. Arguably the greatest asset this hotel possesses is its location--in the southwest corner of the Mayfair district, across from Hyde Park--it's less than a 5-minute walk to the Hyde Park Corner tube station and only a short cab-ride (or tube ride) from Victoria Station, which will connect you with the Gatwick Express, etc. The staff was courteous and... more

On May 3rd a small party from our company attended the Business Excellence Awards ceremony at the Hilton Park Lane. We would like to express our thanks to the staff, who were extremely helpful throughout our stay. We would especially like to mention Mr. Abdel-Khalek ElSayeh. One member of our group thought he would not be able to attend the dinner, as British Airways had lost his luggage at Gatwick. Mr. ElSayeh went out of his way to find him a suit, shirt and bow-tie for the occasion and saved the day ! We would also... more

Booked this hotel for a special occasion (birthday celebration). We booked the executive room which was supposed to be spacious and overlooking the park. When we got to the hotel, our room was not ready but we were allowed to leave luggage in the executive lounge. When we eventually got to our room I was shocked to find that it was a small room in the back corner of the building with a tiny tiny hole instead of a proper window. The room was at least half smaller than advertised, the view was horrible - garbage, garbage, garbage. I... more

There was a little trepidation before we scheduled our visit and after reading some of the reviews from this site. My wife and I were traveling with our two kids and so needed to reserve two rooms. Originally we had scheduled the Waldorf Hilton but changed our mind after reading that the Park Lane Hilton offered upgrades to Gold level HHonors members to the executive lounge, this made the trip FABULOUS! The executive lounge offered complimentary breakfast, complimentary afternoon tea, and complimentary evening light snacks, and... more

The hotel was informed of my birthday. We arrived Easter Saturday to be upgraded free of charge. The room was wonderful and faced Hyde Park. The extras in the room were very nice and the staff were very courteous. My only complaint is the price of the drinks. Room service and the POP bar. If they were a little cheaper more people would stay in the hotel to drink. We would have had breakfast there too if the price had been cheaper. I would certainly stay there again.

I stayed at the London Hilton on Park Lane from April 05th through April 09th the property looks in good shape, the lobby and public area are newly furbished and everything looks fresh and clean. On the other side the staff isn’t ready to run the extra mile for you. I booked an executive room located between floor 22nd and 28th; Even though I requested an early check in option, my room wasn’t ready because the lady at the front desk stated the hotel was fully booked, I’ve been offered to stay in the executive lounge waiting for my... more