Claridge's Hotel

Every year we go to London and stay at the Claridges. The beds are beautiful and the showers are spectacular. Seeing the same staff is welcoming. I always get the reservations I want before I arrive with the best theatre seats. My choice will always be this hotel. It is expensive but there is something very special about sitting in the bar sipping on a glass of champagne. The shopping in this are is amazing with Bond St and Regent within walking distance. There are alot of hotels but this one is very special.

If you ever get the chance, please please please go to Claridges! We went recently for our silver wedding anniversary and from the moment we walked in, I thought I'd died and gone to heaven. We were upgraded to a beautiful one-bedroom suite, the best I've ever seen. This had a vast bedroom, huge sitting room, separate dressing room, massive marble bathroom and a second, separate loo. Every single member of staff was welcoming and made our stay so special, particularly Keith on reception. We were a bit nervous in advance that it might be... more

We have stayed in 5 star hotels before, but Claridges beats them all. Our one-bedroomed suite was large and extremely comfortable, the service in all departments was fast and efficient, from check-in to departure. We were made to feel welcome and special. The atmosphere in the hotel is tranquil, very relaxing and not at all snobbish. A delightful experience from start to finish and one we hope to repeat in the near future.

Review about afternoon tea only.... Claridges was very nice. The décor was impressive with a black marble floor and a sweeping staircase on entrance. It was also good that the Foyer was directly ahead so no getting lost. The toilets were also good with a woman pouring water into the bowl and then handing you a towel. I went for my birthday - with a group of 6 ladies for 3pm on the 16th September. The only let down was that they said that the largest table that they have is for 6, so I couldn’t book a table of more than 6 online... more

First impression was good: uniformed doormen, splendid ground floor (Foyer, Reading Room, Gordon Ramsay, bars). The hallways and the bedroom (Deluxe, facing the ugly courtyard) were very dated, and things like superior towels and bathrobes cannot make up for that. Breakfast was basic and poor value for money. The spa is adequate (good fitness machines, no saunas) but, again, in a dated decor. The level of service was good but nothing special and not particularly welcoming. My overall impression is that the hotel is... more

We stayed at Claridges July 23 through July 26. When we got there they upgraded us to a junior suite! What a surprise and what a treat! The room was huge (see pictures)! The service was fine. We only asked for help with the downstairs internet (it's cheaper in your room and way cheaper elsewhere). There was a bowl of fruit in our room which they resupplied at least once during our stay. The tea was wonderful and they gave you seconds (unlike the Palace Hotel Tea in S.F.). We did not go to the bar because of time and we did not go to... more

As an update to the review that I wrote on 6 August 2006 (titled "Appalling customer service") I have written to Claridges to complain, and have now received sincere apologies. The Manager of Claridges has asked my parents to return to Claridges in order to allow him to make amends. I feel that my complaints have been taken very seriously and that the management will endeavour to ensure that our experiences are not repeated. Clearly the reputation of the hotel is very important to them.

This is one of my favorite hotels in the world. I stay here whenever I am in London. Service, standards of upkeep, rooms are what I compare everyone else too. Yes, the Ritz down the street is wonderful. And the George V in Paris is another great hotel...but Claridges is Claridges. Breakfast, tea, cocktails, the Clardidges Bar and Macanudo Bar and dinner are all wondeful experiences. The sister hotels (Connaught and Savoy) are great also, but the rooms are too small or the hotel is too busy, like the Ritz. If you can afford it,... more

WOW! where to start? I booked my room through the Claridge's website, and when I arrived I was upgraded to a one bedroom suite! It was enormous--this was the best birthday present I could have asked for. The staff are so pleasant and well trained. The food downstairs in the bar is delicious and the room service was excellent. I also got to see Elvis Costello and Diana Krall walking around, and also some news anchor man from CNN was cracking jokes with me inside the elevator. Amazing experience!

such a beautiful hotel! the location is perfect... within walking distance of oxford st. but not amidst all of its chaos. the service was great, although they were quite overwhelmed when i stayed there... nevertheless they were all very friendly. there was however one exception... their concierge! he was rude, condescending, and seemed reluctant to even TRY to accomodate me. was very disappointed with that, especially at such a fine establishment. their reservations staff, however, was very accomodating during the process and fulfilled... more