Sloane Square Moat House Hotel

The rooms in this hotel are realy nice, the only thing is: they are small! I had a real single bed. Bathroom is also nice, but only shower, no bath. Location is also good, tube is on otherside of road. Not really much bars/restaurants in the neighbourhood.

I had great expectations for this hotel, the website looks fab and the location is great. Sadly, the hotel is not great. We booked a twin and the room disappointed, looking like a glorified travel lodge. For the money, the attention to detail was lacking. The tap in the sink had been clearly broken for a long time and the shower fell to bits while we were there. We complained about this and other issues to the staff, who had been singulalrly inattentive from check in to check out, and we were given a standard letter that is given to all... more

We stayed for 2 nights on the weekend special rate in a superior 'corner' room - looked exactly as the hotel website photos. All in all a lovely room; pretty feature wallpaper, huge windows, lovely soft tartan throw, very comfortable bed,great bathroom with little window seat to have breakfast at. Plenty of wardrobe space, comfy chair at the desk, room wasn't enormous (bathroom bigger than bedroom) but we were expecting this. The 'door' between the bedroom and bathroom is a curtain of beads, which gives a great boudoir feel but might be... more

We booked a hidden hotel on the Otel website and were a little disconcerted when it turned out to be the Hesperia London Victoria as the reviews were not necessarily the best, however the location was good and at 160 euro per night for a 4 star with breakfast included we thought we would be ok for two nights. When we got to the Hesperia around 6:30 pm, they had given away our room for the first night. They moved us to Sloane Square instead and picked up the tab. We chose to stay both nights as moving back to the Hesperia would cut... more

The hotel is well located providing excellent, caring service to its clientele. My room overlooked Sloane Square. Staff was excellent, Hotel is brand new. Great design. Our room had a flat screen tv, broadband, safe, mini bar and most comfortable bad. 2 min from famous Kings Rd, 10 min form Harrods. Definitely best value for money. For ₤165 you can't ask for more.

I stayed for a weekend brake, I loved every minute of it. The Service was excellent, bed very comfortable. Best location in London

Having previously stayed here before the major refurbishment this year, which it desperately needed, the whole Hotel now has a totally new atmosphere. I personally felt it lacked any warmth for such a small Hotel. I paid £180 room only but felt the rooms were cold and clinical. The bathroom had a fixed overhead shower head only, that couldn`t be maneuovred and was already showing signs of a bad fitting. There was no hospitality tray in the bedroom which nearly all Hotels in London now offer. The Brasserie Menu was a little adventurous... more

I had a poor overall experience, considering this is a newly refurbished hotel they fail on some hotel basis such as a complimentary hospitality tray. On the 2nd day of the stay they didn't service the room, even though I'd been out all day. When they eventually turned up to do so at 6pm I was changing to go out, they then said it would be serviced whilst I was out - I was out until midnight and was disgusted to find it still hadn't been done upon my return. This hotel is overpriced for the services it offers although the refurbishment... more

Wow! What happened to this place. Just been refurbed. Amazing compared to when I was there November last year. Apparently they had just spent over £7m on the makeover. Classic modern feel, flat screens also offered extra longs beds particually if you are vertically challanged like me. Prices have only gone up slightly but well worth it. Paid £220 for a double which I thought was very reasonable, eventhough the rooms are still slightly small. Had a small problem with the toliet which they managed to fix. Staff very friendly and helpful... more