Stuart Hotel

My husband and I stayed four nights at The Cromwell. The room was super clean, modern and had a flat screen TV. The bathroom had a full tub with shower. The only downer for the room was the size. It was small. We knew this when we made the reservation, but were still a little surprised when we were not able to fully open the bathroom door because it it hit the foot of the bed. Not a huge deal. We were in London for the sightseeing not for the hotel. The staff was really friendly and they made sure that if we needed anything at all we... more

"Not enough room to swing a cat" said one review. Well, if you did you'd knock it out that's for sure. Room 655 is the size of a veal crate. If you stay in some rooms i'm sure it's fine. Mine was laughably small. You could just about squeeze between the bed and the wall, the bed and the open wardrobe and the bed and the door - and it was claustrophobic beyond belief. They shouldn't be selling these rooms basically unless it's a £30 a night deal. Cold air conditioning but no heat. Fabulous on a cold night! Service was... more

My husband and I stayed at this hotel in August and we couldn't have been happier! The location is great. About a five minute walk from the tube at Gloucester Road. Close to two supermarkets if you wanted to buy snacks for the room and close to a great cafe for breakfast if you don't want to pay for the hotel breakfast. The staff were lovely. We were in London for our wedding and they could not have been kinder or more friendly. We stayed in the larger style double room. It was clean and modern and perfect for our needs. We highly... more

This small hotel was really excellent value for money! The room was bright, modern and spotlessly clean. Although not great for swinging cats it suited two females away for some shopping and sightseeing. Our room was twin bedded and there was enough space to push the beds apart. Tea, coffee facilities and a huge wall mounted flat screen TV. The bathroom was small and neat with everything we needed. Breakfast was the usual but better than many large hotels in that it was super efficient and staff throughout the hotel were very... more

What a gem of a hotel. Very clean, modern room and a very helpful, efficient staff. The most pleasant staff we’ve met for a long time, in particular Diana and Vold. The position, too, is good, with a bus stop directly outside to take you into the West End and the Tube almost opposite (Do purchase your daily travel card which covers both buses and tubes) What more could you want in London where most hotels tend to be tired

My boyfriend and I travelled to London with a friend couple of ours, and we all stayed at The Cromwell. The other couple received a pretty ok sized room in the basement (with no window), and my boyfriend and I got a room at the top floor, which was tiny, with a tiny window. There were no problems with our room aside from the fact that it was extremely small. It wasn't possible to open the bathroom door all the way because the bed got in the way! But a fine place to rest and sleep after a day in London. The cleaning was always well done.<br... more

I stayed one night for a conference in Imperial College. I chose it for its convenience to the tube station and the conference venue. I was very pleased. The hotel was small and quiet, but very welcoming and clean. Seems to have been refurbished recently. The room was small but more than adequate for me alone. It was very clean and well furnished. Staff were welcoming and helpful. Breakfast was fresh and tasty. I would happily stay again.

I stayed at the Cromwell for 1 week with my husband while he was in London on business. We had booked a standard double via the internet. Lovely hotel, fabulous and friendly staff. The interior is very nice,clean and modern. Our room however, even though very nice, wasn't big enough to swing a cat. We could have coped with it for one night, but we were staying for a whole week and a room that you can't move in without bumping into each other was simply impossible. I measured the room and it was 13 x 8 feet (sorry old school!). With the bed... more

I stayed here with my elderly and disabled mother and received graet service from really kind and friendly staff. They were helpful with mum, held doors open, always had a smile and made the stay an absolute pleasure.

If i could sum this hotel up in one line it would be "well, i'm definitely staying here again!!" Without a doubt, i wouldn't look at staying anywhere else in London again. My boyfriend and I stayed here for 2 nights (6-7 June), and paid £160 for 2 nights including breakfast. This was the TOTAL price (not each). So really, only £40 each per night. Bargain. It is obvious from the minute you walk up the steps from the road, that the hotel is extremely well maintained, clean, modern and has everything you need. Our bedroom was... more