Millennium Gloucester Hotel

We stayed at the Millennium Gloucester in London recently and were woken early by water dripping through the ceiling in our bedroom. After calling the front desk who said they'd send someone - then waited 10 minutes before calling us to tell us again that they would send someone - the someone showed up looked at the leak then left without a word. No-one got back to us about the situation, so as early as it was we just got up and left. Even at checkout nothing at all was mentioned about the incident until we brought it up. Then no apology was made by the receptionist just excuses about many of the staff being foreign... We realise that it was probably another guest that caused the problem, but I did expect an apology of some sort and to be told what was being done, or if we were to move rooms etc.. We didn't have to check out of the hotel until 12 - were we supposed to stay and listen to the drip of water? Oh and when we looked at the area that had the leak we noticed the ceiling there was black and sagging, so this had obviously not been the first time that this had happened. It was supposed to be a thirtieth birthday treat for my other half, but all in all ended up as a bit of a washout.

Booked via priceline for a one night stay and got upgraded to a club room at check-in. Rooms spacious and comfortable and offered all we needed for our night in London. Very close to the Tube station, and lots of local restaurants close by. Very friendly helpful staff. Didn't use bar or restaurant facilities - which are 'London Hotel' expensive, but they were full of business people (on expense accounts no doubt). If you get this hotel for a good rate your laughing.

We just stayed at the Gloucester and loved it. We have absolutely NO complaints. Rooms were large especially compared to typical London hotels. Staff was professional in all respects. Glad we discovered this hotel. Very convenient to tube station (right accross the street). Booked thru Priceline at a very reasonable rate. We highly reccommend the Millennium Gloucester, you can't go wrong.

Got this hotel for 3 nights via Priceline ($110 USD/nt after taxes). Pros: +Requested a non-smoking room. Received it but I suspect it had to do with the fact that I arrived early in the day. +Room size was above avg, bathroom was modern and clean. +Location was superb - literally a few steps from the Tube stop. Nearby shops and cheap internet cafe also a plus. Cons: -Windows were not insulated well. Cold air seeped in and the room "heater" was a joke (made noise but no heat coming out!). -At check-out, they refused to print out a receipt indicating zero balance. This is common practice at ANY hotel but they just would not do it. No idea why. In short, you get what you pay for - a tourist class hotel with the typical amenities in a great location. Just don't overpay for this one.

Stayed in the Millennium Gloucester on Sat 22 January 2005 having booked through Expedia. No problems on checking in however, the price does not include tax so our standard room booked for 84.50 came to 99.00. Standard room very nice with very large bed, good room furnishings and tea/coffee facilities. Iron and ironboard in room and a well stocked mini bar. Warning - if you move something from the minibar it automatically registers (sensors) with reception so you will be charged for it on booking out! Nice bar in hotel though a bottle of Becks set me back 3.75. Breakfast 20.00 so we went to a nice cafe over the road and had a lovely full english for about a fiver. Excellent location for Harrods (ten mins walk) and Royal Albert Hall (ten mins walk). All in all a lovely Hotel, 4 star quality and I highly recommend it.

My wife and I stayed at the Millenium Gloucester from Dec. 26-Jan.1. I had booked the hotel through Priceline and then we upgraded to a club room for small fee. With the upgrade came a complimentary buffet breakfast each morning. The breakfast food offered something for everyone from a traditional English breakfast to Asian cuisine. The desk staff were very poite and helpful as we checked in early and checked out slightly late with no extra fee. In general the neighborhood is very clean, safe, and convenient to the tube. Every neighborhood of central London is available to you within 15 minutes. One of our favorite pub stops in this area turned out to be the Hereford Pub, just a short walk from the hotel. The tesco grocery store will come in handy too for small snacks like hobnobs....an oat and chocolate treat that is scrumptious. If you're looking for a nice area that isn't part of the hustle and bustle but has easy transportation access to the action, then this hotel is perfect. Rooms are adequate and clean. A word of advice to Heathrow Airport travellers: take the Heathrow Express to Paddington Station and then get a taxi to the hotel.

I thoroughly enjoyed my experience with Priceline in securing this room. The rate was extremely reasonable (i.e. much less expensive than full price) and overall I was satisfied with my experience. One should be aware that the sense you get when inside this hotel is that it is largely in the business of catering to the business world (and people with business-sized expense accounts). Thus, please be forewarned that if you are coming to London for inexpensive lodging, this may not be the place for you because everything was extraordinarily expensive in this hotel. The price of drinks was outrageous in the hotel bar, the cost of using the internet was nothing short of usury, and phone calls were abominable. We had a fine experience until the very last day when we were instructed by the concierge to make a "toll free" phone call to British Airways which wasn't. The resulting charge was in excess of 20 pounds (i.e., over $40US) and we didn't even get our question answered by BA! The hotel manager that we had to deal with to try to work this issue out was unhelpful, unfriendly and condescending. She told us that we should've had the concierge call because it would've been free to have them do it, so we asked if they could waive the charge since the concierge was ultimately responsible for the error. Of course she said no and was argumentative and said condescendingly, "Sir, London is an expensive city." That it is, but their charges for internet use were literally 10+ times the cost of the coffee shop across the street! In short, I would've loved to have given my money to a different hotel, even if it were slightly less comfortable, as long as it was run by slightly more reasonable people. If you choose to go to this hotel, I would recommend not eating anything out of the minibar, getting a phone card from a newsagent, using the internet across the street to avoid excessive and unreasonable charges and finally, do not drink in the hotel bar unless you have an expense account.

I stayed at the Millenium Gloucester from 12/30-1/5 2004 and I was very pleased with the staff. We booked a regular hotel room on price line, however we requested an upgrade to Millenium Club at no additional cost, the regular rooms and the Millenium club rooms were pretty similar. On our second day a maintenance guy came by and told us our tub was leaking, so we got upgraded to Millenium business club class(now these rooms were totally different) very very nice, contemporary, large, airy and very comfortable. The bathrooms in all three of the rooms were all pretty similar ( full marble and quite nice.) The staff was quite pleasant. The Location was excellent- ( three stops from Victoria and four stops from Oxford Circus, plus a grocery store across the street and one right next door.) If you arrive from Gatwick like I did, just take the Gatwick express from the airport straight to Victoria and then take a cab from Victoria to the hotel , it's less than 8 pounds. We never ate at the hotel because there were quite a few cheaper alternatives all around. Over all the hotel was very nice and I would certainly stay there again. My only gripe wa the extensive smoking in the lobby ( the bar was right there.) We got our rooms for about $68 per night (excellent deal for a 4 star.) BTW we booked a vaction package on priceline. Some of the reviews i read before I booked this hotel were quite harsh, i was expecting lots of problems but nothing major happened. I was extremly pleased with my choice.

My husband & I just spent 5 days here on our first trip to London. This hotel was very comfortable, in a great neighborhood and more than adequate. Although I would like to try another location next time, I would not hesitate to recommend this hotel. Its right near the Gloucester tube stop and the bus stops. There are great little pubs, restaurants, cafes, convenience stores and little shops nearby. The decor of the hotel is rsther contemporary and not an old fashioned building, but most comfortable. We found the restaurant expensive and did not eat there.

I stayed here in mid December 2004 and was impressed. I usually stay at the 2-3 star tourist/botique hotels and for a few pounds more this hotel was well worth it. The tourist hotels are ok also but the Millenium is more 'Americanized' with full-size rooms, bathrooms, and staff. If you are an American, especially with your family, and aren't used to Eurpoean size standards, you'll feel more at home here. I've had some tourist hotels where I could barely get in the room and never turn around in the shower - the bathroom at the Millenium was substantial. The hotel was quiet, high quality, and in a nice location. The tube station outside is Gloucester Road - not Kennsington Road as mentioned in a previous review. That threw me off! Gloucester Road tube station is on the all-important Circle and District lines that take you to all the tourist spots, if that is what you are interested in. The neighborhood was nice but a bit sparce as far as restaurants within walking distance - one of the hotel restaurants, "Olives" was good if you are up for steak but pricy if you are on a McDonald's budget. There was a KFC and I think a Burger King in the same block as well as a couple cafes and some kind of a Texas Ribs joint. Of course there were two obligatory traditional pubs nearby where you can get real British brew along with American suds. The staff was very nice and the lobby and public areas were impressive. I guess the only strange thing was the 'Roman Spa' motif in the room and hallway - hanging above my bed was a painting of some Roman dude naked from the waist up that looked like one of those velvet Elvis paintings the Mexicans sell on the street corners in Dallas. WIERD! But it was a nice chuckle to footnote an exceptional stay and a nice hotel. I definately recommend it.