Holiday Inn Kensington Forum Hotel

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The hotel itself is easy to locate and literally minutes from Gloucester Road tube station, so it was easy to get here form the centre of London where we had been doing some Christmas shopping. The location of the hotel is perfect, out of the main hustle and bustle but there are shops and restaurants within 1 minute walk of the hotel.
Checking in was fine, we were allocated a room on the top floor - a fantastic view for those without vertigo. The room was small but an adequate size, and perfectly clean. Unfortunately the minibar had not been stocked, I would have killed for a beer on arrival, but I guess some people would prefer to use it as a fridge.
Some of the wallpaper in the room was a little damaged, but nothing major. It would have been nice if the staff came and cleared the room service washing up a little more often, there were beer glasses in the corridor from when we arrived at about 6pm until the next morning!
After dinner in a local restaurant we went to the hotel bar which was had quite a good atmosphere for a hotel bar. The drinks were quite expensive (£3.50/pint), but I don't know how well this compares with the rest of the Kensington area.
We didn't take breakfast in the hotel, although if you book it as part of your rate it costs around half the £10 or so the hotel was asking for on check in.
There was a long line on checkout, and the hotel would benefit from organising the queue more sensibly. As we lined up to wait for the next free desk several people tried to ignore the queue and push in, I felt quite silly having to go up to these people and say 'Excuse me there is a queue, these people are all waiting!' - Surely the desk staff should do this?
Other than that, an excellent, enjoyable stay and fair value for the part of London.