Reviews of Mogan Princess Hotel, Mogan, Gran Canaria

MOGAN PRINCESS? HMMMMMM? Ant n Chelle Review

Overall Rating:

5/10

Board Basis:

All Inclusive

Date of Holiday:

Mar 2008

Tour Operator:

Thomas Cook

Submitted By:

GINGER JEDI

Comments:

Ok, I suppose I need to ensure that readers of this review are not totally turned away from what was a good holiday, was it a great holiday? Hmmmmm, I don't think so. Any way, here goes my review, of which I will break it down in to 5 categories. Hotel,food,rooms, staff and entertainment.( Please note the order of categories )

Resort. Lets be clear, all inclusive means just that, so please do not expect some bars you can walk to for a drink or meal, there is none. A taxi ride into Mogan is only 5 Euro , so if you do want to get out from the resort, then no problem. The hotel itself is high up on the cliffside with stunning views at sunset of the Ocean. However, if you have kids or are elderly there is no way would you risk walking down the hill. A sheer drop with no barrier could cause some heart palpuations for parents and elderly. Luckily enough the building work at the bottom of the cliff could not be heard, however it was there. Getting back to the hotel, it is modern, the pool areas are very relaxing, it is clean and the lifts work well. Only hotel issue is why do yu have to pay for your drinks after 11pm?. Resort rating 8/10.

Food. I found the food very good, good selection and to be honest, no real complaints here at all. Food rating 8/10.

Rooms. I found the the rooms clean, and just what you need. The shower was awesome, if there was every a wake up after a heavy day of drinking and eating, the shower certainly freshens you up! All rooms have a balcony with table and chairs overlooking the ocean providing a lovely view. Room rating 8/10.

Staff. Ok, here it gets a bit iffy and I can only go with our experience. Checked in at 1pm, there was 10 or so couples , to find 1 receptinist checking in, there were other staff there, they just seemed to float around with paperwork in their hand? Upon finally getting to the desk, our room was not ready, so, went for lunch until 230ish and then asked if it was ready? " We have found somethging in your room we do not like" was the answer. Amazing! What was in the room? A ghost? Plutonium? Lord Lucan? My guess is cockroaches as when we entered the room at 3pm, I noticed the aircon access panel had been adjusted with a strong smell of som eform of repellant in the air. Having said that, we saw no critters in our room all week? Moving on to bar staff, they are slow, and seem to have a misunderstanding that if you are all inclusive, you have paid for your drinks. A cocktail for all inclusive consisted of a glass and drink. A cocktail for a paying resident consisted of umbrella's, straws , the works. When my girlfriend asked for a straw, the answer was "no!" . A straw???? Come on!!!!!??? We then asked for peanuts, again the answer was " no" . The final straw ( excuse the pun) was to be ignored whilts standing at the bar for 10 minutes, only to be told we were standing in the wrong place???? It was a bar, not a delicounter, not a doctors surgery, not the counter at Argos. It is a bar, you lean against it and you order a drink? Simple! Clearly not! One exception is the pool bar lady, she was friendly, and gets to the point where she remembers your drink. That is customer service,the bar and restauarant staff should take a leaf out of her book. With most of our holiday spent around the pool, she was a shining light!

The restaurant staff ( my advice is do not sit by the empty plate trolley ) were not much better. Cultery and crockery is thrown like a basket ball in to the trolley, and again, all smiles and joy for paying residents, a grimace of "where's my tip" for all inclusive. That may sound harsh but it seemd to be the only reason why we received such treatment. Overall, the staff have no concept whatsoever of customer service. Our advice,dont expect anything else and you may well be surprised should the Hotel Manager read this review, I hoep he or she does! Staff 3/10.

Entertainment. As the song goes, I thought I would save the best till last, and make no mistake, the entertainment is poor. 830pm to 945pm is mini kids disco, this consists of the black eyed peas " my humps " single being played 8 times, to be followed with " follow the leader" 10 times. Even the little kids looked bored!!! 945pm is certificates time. Now dont get me wrong, and good luck to the people doing the daily activities, but it seemd to me that it was the same people doing the same activities. This is no criticizm of them, the entertainment staff should have been encouraging others to join in, they didn't, and due to that fact one guy won 25 certificates, one bronze medal , one silver medal and a t shirt for his efforst, as happy as he was, these acilades coul dhave been shared out. For me, there was no effort in getting people to join in. . Then at 10pm it's show time!!! The 4 tops were brilliant, considering there was 3 of them! The carnival night was great! The Kenyan boys great! The acrobat was amazing!! The saturday night bingo, yes, I say again, BINGO! Started at 10pm, and was finished by 1020pm, and that was it!!!! Suffice to say, as soon as the shows are over every night ........... thats it! And I mean thats it! It was painfully clear that people wanted to get up and have a dance, a kareoke or something! It is a holiday after all!!! The 3 girls who present the night, 3 of them for the spanish , german, dutch and English translations I presume, is their only input! As soon as the main show is over. they pull up at the bar, get themsleves a drink ( wise move girls with the bar staff ) and pop outside for a cigarette!? All this whilst the atmoshphere turns in to a morgue, to which young, old middle ageed couples simply get up and go back to their room? Unbelievable! In the end I took it upon myself to get on the mike and put some tunes on, only to find free with newspaper cd's and Richard Clayderman in the cd folder!!!!? In the end I found a cd and people got up and had a dance, the 3 girls simply got another drink and disappeared for another cigarette. Midnight they go home and left me to entertain the people who stayed behind till 130am. I did this 3 nights in a row, one night I am sure there were 15 or so couples on the floor, which was a marked improvement on what the entertainment staff had ever done! So, if you like going to bed at 11pm when on holiday , this is the place for you. And please, dont get me wrong, apart from the Bingo night, the enterainment was good, but one hour just does not cut it for me or any one else I spoke to. Entertainment not including the one hour show 0/10. Come Morgan Princess, you have to do better!

That concludes our review, I trust that you found it informative and some what amusing at times . But I can assure you it was as we found it! What made our holiday? The Weather, relaxing by the pool and meeting new friends like Lynda ( although she is a bit of a nag ) and Tina ( who is the fussiest eater you could wish to meet ),both of which I am sure we will keep in touch. You can have agood time, a great time? I am not so sure?

Ant n Chelle

when we booked we requested...

Overall Rating:

1/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2008

Tour Operator:

Thomas Cook

Submitted By:

Mrs T Kirkby

Comments:

when we booked we requested adjoining rooms as our children where with us. we did not have adjoining the adjoining hotel rm was an upgraded room cost us 91 euros to move only difference between the 2 rms was the studio had mini kitchenette the hotel room had larger wardrobe and ugly picture. this is a scam to con people with kids into paying more to be next to each other. noise during day massive building work going on around the area. Restaurant Food appaulling luke warm. Chicken seriously under cooked. daughter had chicken was blood red in middle. show cooking you having a laugh. 1 stressed out chef cooking chicken veal together throwing it on plates to serve. not enough time to ensure food is cooked properly. food fm lunch reheated served at night or disguised in the salad bar. lovely burgers for lunch but at dinner really made effort put them in onion gravy! we lived on bread rolls and aneamic chips. my son loves food he refused dinner 4 nights. we spent a fortune took trips to mogan so that we could have decent food. Food around the pool. Disgusting was Left for hours in sun on hot plate sometimes covered with a cloth sometimes not. Health and Safety should be involved with these kind of practices, i would love to have them tested by a microbiologist. Waiters don’t wash hands before cooking.Grill is cleaned with a scoop of ice from the ice box, no detergent no scrubbing of the days grilling disgusting!!! Rubbish piled near food ice cream attracting cockroaches. Pool area, max 5 ashtrays. told use plastic cups with water. Ash tab ends around pool area. seating area ash engrained in tile mortar black disgusting. they dont clean the tables around the pool bar, asked waiter to clean 1 he grimmaced said too busy.resorted to pouring drink on table cleaning with napkins. 6. thomas cook advertise hotel Suite Hotel Mogan Princess. it is Mogan Princess Apartsuite highly miss leading just below there is actually a Suite Princess. advertised a 2nd restaurant. it does but it is not open. advertises a piano bar there is none. the bar quequed 3 nights between 20-40 minutes to get drink. we were so very dissappointed we asked move or a flight home. moved us to the gloria palace.charged 330 euros for the privilage. we were desparate no money left thankfully i had enough in my bank account. Left with £7.00 to come home to.

from the moment we arrived was...

Overall Rating:

8/10

Board Basis:

All Inclusive

Date of Holiday:

May 2008

Tour Operator:

Thomas Cook

Submitted By:

Mr S Carl

Comments:

from the moment we arrived was treated very well by the staff food was good with buffet breakfast dinner tea and snacks in betwween entertainment was good throughout the day with plenty to do at night was entertainment was okay could with karioke to liven things up a little if you after a very relaxing week this is brill although you can get a taxi to puerto rico for less than ten euros all in all had a great time would go back tommorow

WOW !!

That is one...

Overall Rating:

8/10

Board Basis:

Half Board

Date of Holiday:

May 2008

Tour Operator:

Thomas Cook

Submitted By:

Miss D Rutherford

Comments:

WOW !!



That is one way to describe our holiday. When we arrived we where amazed when we stepped off of the bus and into the hotel. Straight away you could feel the quality that was around you. We had arrived late on in the evening but instead of just checking us in and sending us to find our room. We got told to put our cases in a secure room and to go get some dinner from the restaurant. Which was great the food throughout the whole holiday was great, a massive selection and range of diffenrent cuisine from around europe and locally aswell. when we got to the room that was easy to find due to the directions from the reception staff who spoke excellent english and were allways very eager to help, it was clean had everything you could ask for and english tv channels. The hotel was a little secluded but the hotel does provide a free bus service to all of the main attractions. If you anted to walk down to the local beach it was a steepish hill but it only takes about twenty minutes to get there. Alonside the beach there are a few shops icluding a supermarket which has everything you could ask for if self catering. If you were to go with kids there are plenty of activities from to the hotels entertainment and games to the pool or you can take a short alk down the hill and pay a little cost to enter another pool which has flumes and fountains and everything else, there is also a gym, mini golf, an exercise course, helicopter rides, jet skis and the old favourite the bananna boat. I would recommend this hotel to anyone who likes it quite quiet but if you go looking everything is there its just not noticible straight away.

YOU DEFINETLY HAVE TO VISIT THIS...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

Apr 2008

Tour Operator:

Thomas Cook

Submitted By:

Ms M Jones

Comments:

YOU DEFINETLY HAVE TO VISIT THIS RESORT/HOTEL

IT IS LOVELY

THE FOOD IS ABSOLOUTLY BRILLIANT AND CHANGES EVERY NIGHT ACCEPT FROM SOME.

THERE IS 3 POOL ONE IS HEATED 1 IS A KIDS ONE 1 IS COLD SILENT AND MORE FOR ADULTS TO CHILL.



THE ENTERTAINERS AND STAFF ARE LOVELY AND TREAT YOU WITH RESPECT. THE BEACH IS NOT FAR FROM THE HOTEL. YOU CAN GET FREE PICKUPS FROM THE HOTEL TO MOGAN, TAURITO, ANFI, PUERTO RICO.



THIS HOTEL IS THE BEST I AM DEFINETLY VISITING AGAIN.

A great hotel and holiday! My...

Overall Rating:

10/10

Board Basis:

Half Board

Date of Holiday:

Mar 2008

Tour Operator:

A1

Submitted By:

Dr C Woolley

Comments:

A great hotel and holiday! My husband and I booked this holiday last minute (5 days before) on a fairly low budget and were really pleased with what we got at Princess Mogan. We hired a car from the airport (about £80 for the week which worked out better value than the £30 return transfer each we were offered by the travel company - we also wanted to go out and about in the daytimes) and it was about 40 min drive down the motorway. Had a bit of trouble finding the hotel when we arrived at Taurito (as there are 3 Princess hotels!) but after directions from a sister hotel we found it: turn right at the main road roundabout at the sign 'Lomo Taurito' and head up the hill. Watch out for the potholes! Managed to find a space to park outside the hotel most days. We didn't arrive till 10pm and presumed we'd missed the evening meal, but were provided with a cold meal (salad with salmon and ham) in the restaurant at 11pm which was great. Bit late for some people who had travelled with young and tired children, but better than a bag of peanuts which we were expecting! LOL.



The room was nice and easy enough to locate - we had already read warnings about the zillion confusing lifts you had to get - but once you got your bearings of the complex (and looked at the map they provided) it was easy to find your way about. We took the stairs most of the time in an effort to work off some calories after totally pigging out at the buffet every morning and evening! Every room looks out to the sea and Puerto de Mogan round the bay and beyond a doubt this hotel offers the best view of all the Taurito hotels. We found the room was clean (and got well cleaned every day with new towels). I realised quite late on in the week that the walls are a little thin - I heard the French man next door farting and brushing his teeth when I was in our bathroom (he he!!) but they seemed fairly private (up till then) and the balcony walls are high enough to feel you're in your own space. We had two single beds too rather than double, but I don't know if that's in all the rooms. There's a mini kitchen area and fridge too, so we bought food in the supermarket and made our own sandwiches for lunch and boiled up water in the pan for extra cups of tea (having brought teabags and smuggled a cup of milk out of the restaurant at breakfast!) The restaurant above the end of the pool area (can't remember its name) was nice too and quite reasonably priced. Being new to this half board game (we usually do self-catering) we were really impressed with the choice, quality and freshness of the food at the buffet breakfast and dinner. Excellent salad choices and different meats and fish every night - some cooked in front of you by the chef. Was glad we didn't go All-Inclusive really as we couldn't have physically eaten much lunch as well and I imagine the wine and beer we bought in the bar or restaurant was better quality than the stuff given to AI customers. The alcohol was quite reasonably priced (2 euros for a big glass of red in the bar) though they obviously cash in at the restaurant hoping you'll buy a bottle of vino tinto or bottle of water to go with your meal. Of course the staff are also very attentive to the cash payees rather than AI as they're after a nice tip. For some reason, the drinks were more expensive in the restaurant. We bought some really nice wines for a few euros at the supermarkets in Taurito to drink on our balcony and took our own cans of beer to the poolside rather than forking out more at the poolside bar. (Free water there though). The mini-shop at the hotel also sells drinks quite cheaply.



The pools were lovely and we always found a decent spot in the sun loungers. The sun hits the hotel at about 11am but lasts till 6pm and the sheltered location made it very pleasant to lie by the pool all day if you wanted. There was a high up pool for adults which was also nice though it was a bit drafty and cooler up there. There is very little down in Taurito other than the lido water park, hotels, a diving school, a couple of supermarkets, and a discount designer clothes shop where they professionally take up your new Diesel jeans for just 4 euro! There's also a chemist and doctors which was handy 'cause my husband developed man-flu half way through the week! The walk down the hill wasn't half as bad as other people have made out (15 minutes each way) though it's a bit dusty (don't wear your best shoes) and uneven underfoot. Taurito is a pretty place though and the beach seemed nice enough. The best beach we found was at Amadores a few minutes away on the coast road to Puerto Rico. Turquoise, calm waters and nice atmosphere (even though there's a row of restaurants wrestling for your custom and tacky souvenir shops). Shame the free daily hotel bus doesn't stop there on the way to Puerto Rico (which we found was a bit of a dump), but there is a footpath back around the bay from Puerto Rico if you had time to spend walking round. Puerto de Mogan was very nice too and seemed lively in a pleasant way.



We also headed for Cruz de Tejeda in the mountains one day in our hire car. Spectacular views but be warned: the high cliff-edge roads are not for those scared of heights. They are relentless and just keep climbing higher and higher. I had to close my eyes on the narrow and sharp bends and almost fainted with terror whenever we met another car coming towards us when there wasn't much room to pass - don't worry, I wasn't driving! At an average of 15 mph on those scary roads, it's a long day out and pretty exhausting for the poor driver if they have a nervous passenger constantly telling them to slow down and keep away from the sides! We made it back safe and sound though and it was worth the trip to the tops to see such amazing views and get a photo taken with a poor old donkey for a euro. The other residents at Mogan Princess ranged from young families and couples in their 30s (like us) to older holiday makers from the UK, France, Germany and Scandinavia. We enjoyed hearing all the different languages and trying their strange foods in the buffet. The entertainment was pretty good (luckily, as there is nothing else to do in the resort in the evenings) with different cabaret acts on every night. Got a bit sick of hearing the 'Music Man' down at the kids' disco every night and the same CD used for the pool aerobics every day, but was entertained by the other stuff - The Driffters (NB. double F), circus-type acts, snake and parrot shows, African dancers etc. The entertainment down the road at the Cala something hotel seemed very tacky in comparison - same dodgy singer/guitarist every night with karaoke and bingo. You could hear it all very clearly (and even join in if so desired) from our balconies. It all finished at 11pm so wasn't a major problem.



All in all, we were very pleased with the Mogan Princess and would thoroughly recommend it to anyone wanting a relaxing, stress-free holiday in the sun. There's no footy hooligans, lager louts or hawkers hassling you to buy their lighters or fake designer watches nor is it all indoor bowls and bridge!

Remember THERE ARE THREE...

Overall Rating:

8/10

Board Basis:

Half Board

Date of Holiday:

Mar 2008

Tour Operator:

Booked Independently

Submitted By:

Mr RM Tristram

Comments:

Remember THERE ARE THREE PRINCESS HOTELS IN TAURITO - all 4 star: Taurito Princess, Taurito Princess Suite, and this one. Our impression was that the Taurito Princess was much more posh. This is just from walking around the reception, bars and grounds, and you will probably find it's more expensive. HOWEVER, the Mogan Princess has better views than any of the others. I asked for a high room and I think it was actually about 200 feet above sea level. We had a view of Puerto de Mogan and could see the sun set from our balcony every evening.



It seems to me that all of the rooms have a sea view. Strange that I could not find that out for certain until we got there! I think the other two Princesses are the same in that respect. However, the Lago Taurito is in a somewhat inferior position and the Costa Taurito is very inferior. There is also the Cala Blanca which looks over the sea across the main road. They are currently building two more but the noise was pretty negligible.



Yes, it is quite a long walk up the hill from the beach, but we hired a car - for £79 for the week - and there are 3 free buses up and down each day.



Other things: The rooms were scrupulously cleaned, bathrooms very nice, Heated outdoor pools. Breakfast and evening meals all buffet, not great but good, and with tremendous variety. There was a show every evening. Not bad, you can't expect Las Vegas. Staff courteous, other guests seemed pleasant.



The only reason I don't give it 10 out of 10 is that the rooms are in pairs with connecting doors - normally locked. This means that you potentially hear your neighbours as if they are staying in the next bedroom in your house. I was shocked when I heard them, but in the end it wasn't too bad.

Top marks all round. The hotel...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

Feb 2008

Tour Operator:

Thomas Cook

Submitted By:

Mr D M Eynon

Comments:

Top marks all round. The hotel is large and spacious and sits atop a considerable

hill overlooking the whole valley and the water park.



We went all inclusive, and found it excellent value for money. We were a party of

two families and were in two adjacent suites at pool level.



The pool bar was opposite, but we found this very convenient, as it only opens

11 am to 6 pm, therefore noise was not an issue.



Breakfast lunch and dinner is buffet style, and I have to say excellent, with a wide selection and lots of healthy choices. Even with my best efforts,

and having 2 meals at every sitting, I only managed to put on 3 pounds in the week.



In between the breakfast / lunch / dinner servings a range of snacks was available

from the resturant at the back of the pool area. These were hot dogs/burgers and toasties,

but all freshly cooked and a large salad bar is available also.



There is a bloke, the head Animacion bloke, a Spanish chap who does everything from the pool aerobics, to the water polo and calling the Bingo

(all in Spanish/English/German). When doing the Bingo he starts off by asking the nationality of the people there. By far the loudest cheer

was Czech Republic, so they seem to outnumber all other nationalities.



The staff at the front desk are very helpful, multi tasking, multi lingual,and fleet of foot.



The evening entertainment consists of Minidisco from 8 until 8.30 ("I am the music man", Black Lace etc) then recorded music (old Spice Girls, Santana)

and then Bingo, which in 3 languages takes a while. At 10 there is professional entertainment, now this is is NOT the Animacion gang again,

it's professional acts. One night the Tramps were on. With one M. No relation I don't think, but they did do Disco Inferno a lot.

Other nights we had Flamenco dancers, Argentinian Gaucho dancers (bolas flying everywhere), a reptile/birds of prey show, and Chinese Acrobats.

If they ever all turn up on the same night it will be chaos.





Room extension was available to us, for E30.00, and this included the all inclusive element, and lasted until the

coach came.



A marvellous stay and I cannot recommend highly enough.





Transfer time - expect 90 mins to 2 hours from baggage carousel to getting into your room. They tunnelled through some of the mountains,

but they ran out of tunnel and had to go over the rest.

Just returned from a very...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Jan 2008

Tour Operator:

Thomas Cook

Submitted By:

Mrs B Murray

Comments:

Just returned from a very relaxing week in Morgan Princess hotel, very nice clean hotel, food was excellent with plenty of choice we were all inclusive. Staff were very helpful, entertainment every night.



We could also use the facilities in the Taurito Princess and Suite Princess which was nice for a change of scene. Frequent free bus service up the fairly steep hill to the hotel - we walked down the hill which was a bit hazardous due to many pot holes inthe pavement and then got a taxi back which was less than 3 euros.



Free bus service to Porta Mogan and Porta Ricco. Sun gets round to the pool about 11.00am and the sunsets really made the holiday with fantastic views and beautiful colours to watch from the balcony every night. All in all I would definitely go back to this hotel and resport, it is great for a chill and relaxing holiday.

Got there on Xmas Eve, checked...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Dec 2007

Tour Operator:

Thomas Cook

Submitted By:

Mr A Birch

Comments:

Got there on Xmas Eve, checked in and got room keys; first thoughts was the three lifts to get to room! Once in room though what a view and only took 5 mins in lifts to get up and down. Room itself great. plenty of space as we had 2 rooms with adjoining doors so loads of privacy.



Food ok plenty of everything, don't expect it to be as good as home but you will survive except the Xmas Day gala dinner that was dreadful it was lamb with blood running out of it, all courses bad.



Area the hotel is in is quiet and on a high hill, if I was looking for pubs, clubs or resturants this was not the place to be. The hotel was spotless, the staff ok if you had the cash you would get your drinks faster in the hope of a tip (AI customers were second class). Evening entertainment was good and pool great.



Mogan harbour is beatiful unspoilt very Spanish. Overall a good hotel worth the 4 stars.

After booking a hotel in Puerto...

Overall Rating:

3/10

Board Basis:

Half Board

Date of Holiday:

Dec 2007

Tour Operator:

MyTravel

Submitted By:

Mrs N Stinton

Comments:

After booking a hotel in Puerto Rico we arrived at airport to be told that the hotel was over booked and that we would now be staying in the Princess Mogan.



On arrival the hotel looked spotless and our room was very nice, however the maids were lazy and cleaned the floor only once in the week we stayed. Towels were limited. Food was very bland and it was the same every night. On the 3 day of our holiday my husband had the doctor out and had 6 injections due to food poisoning, then me and my 7yr old daughter were sick and had stomach cramps.



The evening entertainment was useless unless you are German. They cater MOSTLY for German tourists and they had priority over everyone else. The cabaret shows were terrible, school children could perform better.



Taxis cost a fortune if you want lively entertainment in Puerto Rico, 30 euros return. Beach near by is not nice and again you have to get a taxi to the beach, shop and pharmacy.



Will not be returning here and would not recommend this to anyone.

Pity, we had stayed at both the...

Overall Rating:

4/10

Board Basis:

All Inclusive

Date of Holiday:

Dec 2007

Tour Operator:

Booked Independently

Submitted By:

Mr Trefor Prytherch

Comments:

Pity, we had stayed at both the other 2 Princess Hotels in the resort over Christmas and really enjoyed them both, the Mogan however was a disappointment. Luckily we always hire a car so were able to navigate the very steep one mile hill leading to reception but spoke to lots of people who had not (most of them were out of breath carrying ropes).



The reception staff were friendly if a little confused, though the catering people were quite surly when asked for anything out of the ordinary. The entertainment was so-so but the outside bar suspended at the side of the building was wonderful, the food was reasonable if rather similar every day.



The whole place was kept clean (as you would expect from a so called 4 star), though little things were annoying (the soap was never renewed, silly eh) and when our sink became blocked it took 2 days to get it sorted out (silly eh).



Anyone contemplating a holiday at this hotel should really have a look at its two sister hotels on the resort the "Suit Princess" or the "Taurito Princess" they are everything that is good about Spanish/Canarian holidays, quite superb but the "Mogan" well, lets be kind, give it time (lots of time).

The hotel was definitely 4*. The...

Overall Rating:

10/10

Board Basis:

Half Board

Date of Holiday:

Nov 2007

Tour Operator:

Thomas Cook

Submitted By:

Mrs M Matthams

Comments:

The hotel was definitely 4*. The accommodation was spotless, as was the reception area, dining room and lounge. We were half-board and the breakfasts were excellent as were the evening meals. Great choice and wonderfully presented. The evening entertainment was good. All the staff were very friendly and helpful.



The hotel is at the top of a very steep hill and towards the end of the week we got a taxi from down in Taurito, but this was not a problem as there is a taxi stand and the taxi's are easily obtainable. We would recommend anyone to go into the nearby town of Mogan. We would also recommend the Yellow Submarine (in Mogan) and the camels at Fataga which take you through the Valley of a Thousand Palms. These trips and others were available to book through the hotel rep. All in all an excellent holiday.

Just got back from GC and I have...

Overall Rating:

8/10

Board Basis:

All Inclusive

Date of Holiday:

Oct 2007

Tour Operator:

Direct Holidays

Submitted By:

Mrs E Welsh

Comments:

Just got back from GC and I have to say the holiday did what it said on the tin. The resort is dead - in that if you want loud music and bars then don't go to Taurito, go to Puerto Rico. As a young family we wanted a week off work, sunshine (as it has been lacking in the UK) and drinks and food a plenty.



We got all those things!!



We arrived at the hotel about 7am in morning and hotel staff were helpful and we found our room no problem. It had a spare bed in it for my 2 year old. The room was clean and the view was/is amazing. The view is well worth the trip. Breakfast was the usual AI, everything and anything. I would say the food overall was really good, a bit of everything. If you don't like to get your food from a hot plate - don't go AI.



Main concerns of hotel - need a more frequent shuttle service up and down the very very steep hill that the hotel is on. Also some, not all, bar staff (especially pool bar) seem to busy themselves with cleaning rather than serving the AI guests. My advice just shout loudly or send your husband!



I found the bar staff really nice and they were all so friendly with kids. Evening entertainment was brilliant for kids, a mini disco and then some form of cabaret. Not everyone's cup of tea, but perfect for families. We were lucky there were lots of other families there, other guests were really friendly.



All round a good holiday, not 5 or probably even 4* some areas need up dating, but if you want luxury then pay for it. If you want a reasonable/ good/ warm holiday then you'll enjoy it.

Before I went I read the reviews...

Overall Rating:

8/10

Board Basis:

All Inclusive

Date of Holiday:

Oct 2007

Tour Operator:

On the beach

Submitted By:

Mr M Bumstead

Comments:

Before I went I read the reviews and was confused. I think it must be horses for courses. 10 out of 10 it was not but is anywhere, you can always find something that could be better, but it isn't 5 out of ten either.



We found the rooms very clean. Staff were polite helpful and friend despite being overworked. Our main criticism, I don't think they gave any preference to whether the guest was all inclusive or paying - they all had to wait equally long times especially at busy times.



While we were there it was a Spanish Bank Holiday and the hotel was full of Canarians from Las Palmas on long weekend breaks, they got no preferential treatment.



Food I thought was the best selection I had ever had on an all inclusive and the quality was at least as good as elsewhere. I especially recommend the breakfasts - best egg and bacon I have ever had outside the British Isles.



The location could be better as it is a hike up the hill back from the beach, but the glorious view compensated for this.