Mogan Princess Hotel

Booked this holiday with six weeks to go after reading several reviews on other net sites so we were fully aware of the good and bad points. we arrived at 10.30 in the evening and directed to our room by the reception staff yes we did get a bit lost but soon found our way.
It was the first holiday we had taken on our own without our now independent children and didn’t know what to expect us being 39 and 46 but still young at heart. The room was lovely and immaculately clean the bedding crisp and fresh the maid cleaned every day replenishing any of the free goodies in the beautiful bathroom. The restaurant was bright clean and a huge variety of selections of dishes (being a caterer myself believe me we are fussy) I defy anyone not to be able to choose something they liked. On arrival we were told a cold buffet had been laid on for our evening meal which was much appreciated after our long journey.
The pools are fabulous beautifully clean and refreshing. Don’t worry about finding a lounger as they are in abundance and fresh pool towels are available daily. The staff at the poolside bar are lovely and the entertainment team friendly very good and do not pressure you to take part we declined as we enjoyed relaxing.
There is a small beach at the bottom of the cliff reached by a free bus but we travelled a little further by the same free bus to Porta Mogan which is beautiful the little Venice is so picturesque and we loved the little beach there lots of restaurants to choose from. We sampled the glass bottom boat trips ( a first for my husband not a boat lover) this too was lovely and really cheap only 4 euros there and back.
Puerto Rico is a 10 min taxi away 10 euros full of all the night life you would expect good for young old and the fancy free plenty of taxis.
The entertainment at the hotel was a little quite and dated they seem to cater for the older guest and it doesn’t go on for very long this was are only grip however we just got a taxi to Puerto Rico but make sure you budget for this as we did.
We actually thought the food was that good that we paid a little extra for the last 3 days of our stay and went all inclusive. It was our wedding anniversary whilst we were there and we received a bottle of bubbly from the staff. The staff are friendly helpfully and will assist with ordering taxis etc. The views from our balcony was breathtaking a different sunset each evening.
For those who are not to good on there feet they need to book a low floor room as there can be a little confusion with the lifts ( which are panoramic) and there may be some stairs to climb.
On day of departure the hotel gave us a courtesy room at no extra charge. We recommend this hotel even if your after the night life then you just jump a taxi and then in the day enjoy the finer things in life relaxing in comfort in this lovely hotel.

Food: excellent, abundant choice. All self service - even tea and coffee which made collecting meal rather tedious
Rooms: excellent with kitchenette - useful for making drinks
Large bathroom with bath and shower. all with balcony and sea view
Cleanliness throughout Hotel: Superb.
Pool areas: very good and sheltered
Location : the hotel is high up and built into the cliff. The beach (small and black sanded) is in line with the hotel BUT can only be reached by a steep winding road about half mile long.
There are free buses twice a day but these were crowded even in January. Hate to think what they are like in the high season !
This Hotel could do with a long flight of steps down to the beach (and up if you are super fit !) I walked to the beach only once (well I am 68) and took a taxi back for 2 euros. Apparently I was lucky, many people waited 30 mins for taxi.
Free buses also to and from Puerto Rico, very handy but also crowded. long queues for taxis back.
There are NO PORTERS at this hotel.
I was on level 4 which is actually 8 levels above reception (there are 12 levels altogether )
When I arrived it was dark and raining -nobody’s fault- But after rapid and heavily accented instructions at reception - 2 lifts, ramp, turn left, turn right etc I got lost! Not a good start. I was guided by a couple by shouted directions from their balcony and was very grateful. Later in the week I guided other arrivals so it's not just my age!
The lifts are very good and very fast.
On the subject of (winter) darkness, I took a trip into the mountains and had to start early. There were NO lights.
ON the way to reception and I had to literally Feel my way down from my lofty room in pitch darkness. Take a torch!
The Staff attitude varied from cheerful helpfulness (few) to a regrettable indifference (majority) Perhaps it's the winter off season.
Entertainment, good, something every night for various tastes. Also various activities, including for children, each day
There is a tiny shop on site for bottled water, milk, crisps etc
Not much in the immediate area, but ideal for a quiet holiday. I was lucky with the weather, hot and sunny, but could be a bit isolated in the rain. Can't comment on car hire but understand it's best to use Hertz.