The Hyde Park Towers Hotel

This is the dirtiest, smelliest, unfreindly horrible hoitel I have ever seen. The beds were urine stained then pillows were brown, and the carpet looked like a garage forecourt. Luckily, this was their best room!! I complained and never stayed, (rather stay on the street....) but they refused to recredit my card. Never, ever ever consider staying here.

Stayed at Hyde Park Towers at the end of October. First impression was bad because the room key didn't work. The receptionist implied I didn't know how to use it properly even though the maintenance guy couldn't open the door with the master key. I was moved to another room where the key also didn't work. Receptionist gave me 4 keys to the room and I was able to find one that worked. Receptionist on second day was better and that of the third was better yet. Room was tiny as expected. Had a room at the back which was noisy as... more

I stayed two nights and paid £45 per night As a single I expected a small room and this was the case. I do not think it would be any different anywhere else. Both room and en suite were clean with fresh towels and cleaned daily. Doubt you would want to spend time in room other than to sleep but why would you Price included breakfast, selection of cereals, fruit juices, fruit. toast, coffee, youghurt. You could upgrade to cooked if required and prices not too bad. I did not find staff unfriendly, rather polite and helpful<br... more

Having read the previous reviews I was concerned that I had booked a real lemon but it's not all that bad, yes some of the staff aren't exactly customer focused (the nightwatchman however is very helpful) and you can hear the tube but as this stops running through the night it shouldn't keep you awake. The room was a reasonable size by UK standard and the bathroom was clean enough. We paid £50 for a double room which in London is hard to beat. Would I stay here again? definitely, would I recommend it to my favourite Aunt? probably not!.

As most people have noted, it's just a short walk away from the bayswater tube station. This can be great for getting around town but it does have certain drawbacks. The vibrations due to the tube do transmitt to the lower floors of the hotel. So if you do get something on the lower floors, you might be in for a long night.... I did stay on the third floor with a window facing the back. Though the view wasn't pretty, it was a quiet little room. The rooms are small, but acceptable. I did manage to get a good deal for it at about £50 for a... more

There is a thing called customer service, which this hotel utterly lacked. In the last few months we have stayed in a number of hotels and, may I say, this is the only one I have had negative experiences at. If it is not the size of the rooms, it will be their unclean and stained surfaces, or their unrepaired water taps (only hot in shower), or smelly towels. The attitude of staff is just slightly better than that of management. The management is completely disinterested in providing ambience (aside from the little found at reception)... more

What a shocker!!!! The room was the size of a closet and there was a bathroom inside that. The dirty bathroon is another story. The walls were grubby the pillow smelt like bad breath!!!!!! What is with that? The staff were rude and hovered around you at breakfast. My 4 day stay in London was almost ruined by the revolting Hotel. Ambience rating - zero Also my hair was ruined by the sub standard hairdryer that sucked my hair up inside itself. DO NOT STAY HERE!!!

The location was excellent- only 1 minute from Bayswater tube station. I stayed in a single first floor room for £40. The hotel was pleasantly clean and the room small but comfortable with good working shower and toilet. I couldn't hear any outdoor noise and slept soundly. Breakfast was continental buffet with cereal, fruit, cheese, pastries and coffee/tea, nothing special. However, the staff rang me up 15 minutes before noon to remind me to check out, and gave me glaring stares when I waited at the lobby afterwards for a friend. <br... more

Just got back from London and am livid with this hotel! We arrived a bit early but they seemed very keen to check us in and take our payment upfront. Then the receptionist said there was a problem with the room and we were being transferred to another hotel by taxi. She was very cagey and wouldnt tell us what was wrong with the room other than we couldn't have it. Other couples waiting had been told the same and it transpired we had all paid the same discounted rate for our rooms. Other guests arriving from abroad who had paid full rate... more

We stayed there for four nights on the london part of our honeymoon being so close to 2 different lines on the underground and the location is excellent i will give it that . After reading the reviews of some people on here I thought that is could not be all that bad and went to try it out . After getting to the hotel and getting down to our room up and down stairs as there are raised and lowered levels on each floor we found a shoe box sized room but this did not bother us as we were not spending that much time in there . It was... more