Quality Paddington Hotel

, London
4 star Map this hotel
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Room Balcony Room overlooking Talbot Garden small room
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Quality Paddington Hotel reviews

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Recommended
Not a luxurious hotel but for London it was fantastic value. Location is superb for transport, it was clean, (reasonably) quiet) and the staff were very friendly (especially Marco in the bar). The rooms are slightly cramped - but its London, you shouldnt be spending that much time in your room. Plenty of places to eat in close vicinity. Talbot Square is pretty quiet. There was some construction going on next door which woke us pretty early but if you need a lie in just take some earplugs.
Great hotel for the money
I think some of my fellow Americans are just too fickle. I arrived in London at 7am and got to Hotel around 8:30am. I was very jet lagged because I had not slept on the plane. The clerk politely stowed my bags so I did not have to carry them around, because check in was not until 2pm. I returned to the lobby at 10:30 am because I was just too tired to walk around the area any longer. I sat on the lobby couch and dozed off. The lobby also has a small bar with a TV for those waiting for rooms. At 11 am, the clerk awoke me and gave the first... more
Not a 4 Star Hotel
We visited Qualitiy Crown Hotel in Hyde Park a week ago with my husband for two nights. Even if we paid a good amount of money, for the first night we were allocated in a very tiny room, with the so-called "double bed " attached to wall because there wasn´t enough space in the room to have it elsewhere! We complained to the Manager, who kindly I must admit, upgraded us into an executive room for the next day in the second floor. This room was huge with a descent bed and bathroom. The breakfast was poor and the staff in the breakfast... more
Grumpy Clerks at Check In
The location is good, the rooms are clean, if small, but if grumpy clerks at check in get you down, stay somewhere else. From reading other reviews it is interesting to note that the management responds to every complaint on Tripadvisor as though they are always right. Funny, how they are in the business of accomodation, yet not very accomodating. The person behind the counter was remarkably unfriendly given that his is a guest services position.
Great Location. Ok Hotel
This hotel is in a great location. But other aspects let it down. The staff were not the friendiest bar one very nice porter (Andre possible was his name), I had the misfortune of being in a queue behind a gentleman who had a problem with his room but the way he was dealt with by the very rude receptionist has put me off every re-visiting again. The rooms are quite small even for central London and we had alot of noise early in the morning which prevented any lay in we need. Also the bar is very expensive and only one measure in it. So for... more
Value for money, a great stay.
I am a Flight Attendant and have stayed in many hotels, i have to say i was very impressed with this hotel. It was a good price, the breakfast was good, staff were really nice and we were upgraded which was great!. I always read the reviews when deciding to book accommodation, based on the reviews i changed my previous booking to this hotel and i am so glad i did. I will stay at this hotel again when i return to the UK on holidays in the future.
Not the best place to stay
We stayed at the hotel just a week ago and I don't think I'd recommend it unless you get a room far away from the lobby. We were in the "Club Room" on the ground floor right next to the lobby. The staff left the hall door open and we were awakened frequently by noise from people checking in. We had a nice large window facing the street but we could rarely keep it open because everyone congregated out front to smoke. We asked to be moved but were told the hotel was full, however people were constantly checking in and out. It was supposed... more
Management response from Lisa073

These guests stayed in a lovely room at the front of the building overlooking the garden square. In this hotel, there are very few rooms that can accommodate three people and as the hotel was very busy the only option was to add an extra rollaway bed. Whilst we apologise for the size of this we can do nothing about the size of the occupant. The hotel has a number of tours available and we have never had any complaints about the lack of choice.

Where do the 4 stars come from?
This hotel is billed everywhere as a 4 star but clearly lacks the standards to acheive this. The room allocated was a standard room, it was not just small ( I could almost touch the walls on either side with arms outstretched) it was impossible to get around with 2 people in it. The bed was slightly larger than a single. The walls may as well not have been there as the sounds from the next room were loud and coherent. I upgraded next morning to a club class room which was what I would call a standard room, it was good although in the... more
Management response from Lisa073

The Quality Crown Hotel Hyde Park more than meets the qualifications required for a 4 star hotel. The room this guest booked was a 'Leisure Double' which is the smallest room type we have and also the cheapest. All rooms are pleasantly decorated and equipped with excellent amenitites; flat screen TVs, with on demand movies and CDs, WiFi and internet access, in-room safes and more.

Small room, walls thin!
This hotel is located in a cul-de-sac in a nice area with good shops and restaurants nearby. Very near the underground and Heathrow Express. Little traffic noise. However, the rooms are very small with little space around the beds and to walk around. Was awakened this AM by the person in the room next door who was snoring loudly! Hotel staff was indifferent to my complaint about this, except to confirm that the person was checking out today. Desk clerk stated there was nothing that could be done and "all the rooms are the... more
Management response from Lisa073

One of the benefits of staying in this hotel is that it is on a quiet garden square, yet is around the corner from Paddington, Lancaster Gate and Hyde Park. A great location when staying in London. It is unfortunate that this guest was awoken by the person in the room next door. In this particular case, the guest was not offered a new room as the person next door was leaving that day and so the situation would shortly be resolved. In our opinion, it would have been more disruptive to move the guest.

Good price, excelent hotel
Nice wide bedroom with plasma TV, fan, bath. hair drier, coffee machine. There´s a possibility to access movies for 14 pounds a day and internet in the bedroom for 3 pounds 1 hour of access. Breakfast very pleasant with coffee, tea and juices, 4 kinds of bread, cheese, ham, musly and kellogs. We didn´t need more!

Quality Paddington Hotel also called

  • london quality inn
  • quality crown hotel hyde park
  • Quality Hyde Park Hotel
  • quality inn london
  • Address: 8-14 Talbot Square, Paddington W2 1TS, London, United Kingdom

Traveller Ratings

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Overall
7 / 10
251 reviews
Brilliant
51
Good
102
Average
36
Poor
35
Awful
27
Room
6/10
Service
7/10
Value
6.5/10
Cleanliness
8/10
Location
8.5/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Continental Breakfast
  • Restaurant
  • Room Service
  • Shuttle bus service
Rooms: 75 More Amenities
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