Hilton Paddington Hotel

This hotel surpassed my expectations. Coming from outside the country I was worried I would hit Paddington and have to wander around to find it - not so...you can walk from your train into the hotel, all inside the station. And what a hotel. Art Deco theme, very - very nice. Nice size rooms. Very clean. My wife and I had both room service and breakfast - and they far surpassed our expectations. Staff was very friendly with our room request and assistance with directions. My only disappointment? That I had to leave. Should I return to London, I would not think of staying anywhere else.

This is by far London's best connected hotel. It’s just a few steps from the tube, the Heathrow Express and many other trains to points west. Close proximity (within 50 yards of hotel lobby) to Starbucks, a grocery store, an ATM, several cafes and The Mad Bishop Pub. £155 per night for a 4 star hotel is an excellent value for The Big Smoke. Rooms were clean, quiet and fairly large by European standards (approx 225 sq ft). In room amenities include: a programmable safe, mini-bar, coffee maker, free cookies, iron, cable TV (but only a handful of channels), an RJ45 data port (£15 per day), 3 telephones and a fairly large closet. The bathroom was also fairly large and had speakers which piped in the sound from the TV, so you can listen to the TV/radio while you're getting ready. If you are a Hilton Honors member, you also get a free copy of The Times delivered to your door every morning. If you aren’t, just ask the concierge for a free copy. The staff was quite courteous and friendly. Of the 12-15 staff members that we interacted with, only 2 were Britons. However they all spoke English very well. IMO, a multilingual staff at a hotel with many different international guests is invaluable. The bartenders were mostly Italian. The Front Desk staff was Philipina, Russian and Irish. The bell staff and housekeepers were Pakistani and Ukrainian. The doorman and the concierge were the only English. The front desk staff went out of their way to help us. Our flight arrived at 9 AM, so we were at the hotel by 10, and requested an early check in. Standard check in time is 3 PM, but we were able to get into our rooms at 11:30 AM for no extra charge. I indulged in a Coca-Cola from the mini bar, but replaced it after housekeeping took the count. Upon check out, I disputed the charge and it was removed from the bill with no hassle. If you are flying int Heathrow and plan to take full advantage of London's excellent rail and public transportation system, there is no better hotel. There is absolutely nothing that I can say negative about this property. It was truly a wonderful experience and would highly recommend it to anyone.

Very convenient (across the street) from a Tube stop. Clean, stylish lobby; very pleasant and helpful Front Desk staff; had to wait to check in which is understandable and Front Desk suggested we relax in the Executive Lounge (available to Gold/Diamond members). Executive Lounge was VERY well equipped with free internet, several newspapers, clean, stylish seating, and delicious food. During our stay we had complimentary happy hour, as well as comp breakfast there. Breakfast was the best we had during our entire U.K. stay! Kippers, smoked salmon, fresh fruit, croissants, ham, eggs, sausage....the works! Our room was a nice, updated, medium sized, with extremely comfortable bed and fabulous bed linens (extra pillows, down comforter, etc.). Location is in a very safe area, within walking distance of nice shops and Portobello Road Market. Not really near main tourist sites, but Tube stop is just steps away. Would definitely stay here again.

I got a truly great price through an on-line bidding site and was given a very nice room where everything worked beautifully. It was very convenient to have a safe in the room, and the cash bar/fridge clearly warns you that there is a charge if you move any items. They provide a tiny space for your own use which comes in handy. There is a large collection of stores connected to the hotel through Paddington Station and it is very convenient to use to pick up something to eat, or any items you may have forgotten. The subway, Heathrow Express, etc. connections just don't get any better than this. I don't understand why other reviews complain about the prices of the hotel's restaurants when there are a dozen other choices right outside the door in the indoor covered Paddington station concourse. A few more steps take you to other options including full grocery stores. For my $104 bid I could not have done any better.

I just returned from a short break in London which involved 3 nights in the Hilton Paddington Hotel. In overall terms this hotel offers reasonable value for money at GBP 99.00 (Subject to Tax / Vat) for a double room per night, however to get this rate you need to book and pay well in advance and it is non flexible, ie no refunds. The Hotel is basically clean, rooms are not big, but at least there was no noise at night, a plus was the connections from the Station next door to all parts of London, Negatives, well there were a few things that bugged me. Firstly you could sit in the lobby lounge / Bar area for upwards of 20 minutes before anybody bothered to come and take your order, a further 10-15 mins would elapse before your order arrived ! of the three elevators only one worked all weekend, leading to delays and people being generally annoyed, on our return to the hotel on Saturday evening none of the lifts worked and guests were being invited to use the stairs ! A complaint to reception about the elevators elicited little response and no action. Overall I am glad that I did not pay more than I did because it definitely would not have been worth it. Its a pity that Breakfast was not included in the deal because Stg 19.45 for a full breakfast and Stg 14.55 for a continental breakfast is a ripoff.

I have stayed at different hotels in London a few times and I must say this has been the best so far. The rooms are very spacious and the iron and ironing board in the room were really handy. I came in through Heathrow Express which is so much quicker than coming through Gatwick. The staff was pleasant and helpful and I will definately go back there on my next trip.

I have stayed at the hotel a few times now and it is the best connected hotel via Heathrow and through Paddington Station to the south west. Rooms are excellent and service is great!!

We stayed at the Hilton Paddington twice during February, 2 days followed by a trip to the countryside, and 2 more days before returning to the USA. The location cannot be beaten for convenience, although there isn't much in the neighborhood as far as restaurants or attractions. The tube stop is literally right downstairs and that's the only way to get around London, so it's perfect. Our room initially was way too warm, but management dealt with it quickly and efficiently, actually moving us to a better room for our trouble. The rooms are not very large but well maintained and comfortable. Service was quite good but, as other reviewers have noted, the staff is not populated entirely with people for whom English is their first language, so communication isn't always easy. Even so, everyone gives a good effort and staying here is a pleasure.............we'll return. The restaurant (Brasserie) leaves a lot to be desired but that's really the only negative.

What can I say..... after staying 2 nights at the hilton paddington I found the stay 'simply spectacular'. We paid a bargain rate of 99 pounds which included dinner on the first night and breakfast on both mornings. As honours members we also had the nice perks. The rooms were of generous size and was very very quiet, the location was fantastic (tube directly opposite the hotel) and the food was very good. I would have no hesitation in recommending this hotel and will no doubt return in the very near future. Great!

We have traveled in Europe extensively and this was the first time we have ever stayed in American Chain Hotel. We started the new year here spending the night before our return flight to the US. Our room was great, vey spacious with a large, comfortable King size bed, great shower with shower curtain (this was at the end of a three week trip of staying at charming hotels and trying to wash my waist length hair in a tub with hand held shower head or standing in a shower with no shower curtian, impossible to keep water off floor). The room had a seperate coffee and tea maker so my husband and I could both have something to drink when we got up very early to catch the 7:30 Heathrow express train. This service is great, we just took the elevator downstairs to train station and boarded the train (we purchased our ticket the night before) and we at Heathrow within 15 minutes. We will stay here when we return to London.