Hilton Docklands Riverside Hotel

First of all, everyone please be aware that any comments on this site that are negative towards the hotel's location should be ignored. Of course this hotel is not in the West End or Soho, but the hotel does not claim to be. It is however, located in a nice quiet spot in the Docklands area, right on the river Thames. Many of the rooms offer balconies with views of the lively river and the stunning Canary Wharf area with its gleaming skyscrapers. If you do want to get to other parts of London, the hotel runs a ferry service to Canary Wharf,... more

I stayed here with my husband who was here for business and this was where his company set him up. I would not stay here if we had a choice. I arrived on Wednesday night and we left on Friday. The hotel is very big and not very charming at all. The very small hallways with what seems like hundreds of tiny rooms packed together were depressing. The room we got was by my husband's request a nice room. It was not very big and had 2 single beds. We asked for a queen but they didn't have one and my husband who arrived first was too busy... more

we stayed at the hotel for 3 nights from 19-22 May 2006, what a treasure of a hotel. Staff very helpful as it was my daughters birthday they arranged a cake with special requirements and made an extra effort for her. The room was something else!!! we booked a family room and expected 1 room with sofa beds and ended up with a 2 bedroomed accomodation not interconnecting which was fantastic as the my daughters are only young and was nice for some time alone when they had gone to bed. Breakfast was fantastic with lots of choice and was HOT.... more

We stayed at the Hilton Docklands 22-24 April for the marathon weekend. My husband was due to run but unfortunately fell ill and was hospitalised in February and was advised by the doctors not to run. As we booked a special offer deal that could not be cancelled we decided to go anyway to soak up the atmosphere and support a family member who was also running - a good opportunity to suss out the hotel etc as he automatically gets a place for the 2007 marathon. This was an excellent base for both runners and supporters. Just two streets... more

Two night weekend stay 5/6 May 2006. This hotel is the best Hilton we have stayed in, only Southampton comes close. All facilities were excellent and the most pleasing thing was the superb attitude of the staff. Very friendly and nothing was too much trouble. The price was excellent - special offer - but even at full rates the value would have been good. The hotel is well out of central London, oppposite Canary Wharf, but the excellent boat service made it easy to travel between central London and Greenwich. Courtesy bus to nearest tube... more

Stayed at the Docklands Hilton for a conference in November, 2005. The conference facilities were very nice & very convenient. It was not a great location for any attempt at a social life after-hours, however, but the ferry across teh river, which connected to ferries downtown, and the shuttle to the tube were a life-saver. Taxi from Heathrow was well over $100. Food was hard to find on the same side of the river - within walking distance. Food provided for the conference was excellent. Food and drink in the bar was good - but... more

Stayed here in Feb 2006 - catered for dietary request (diabetic) by providing fresh fruit salad and low sugar jam at breakfast time (this is fantastic and very unusual to have requests noted and acted on in a friendly manner). Staff were very pleasant and helpful all over the hotel. Made use of the courtesy bus to the tube station.

I recently stayed at this hotel for 3 nights on business and would not stay here again. The hotel is tired and shabby. I changed my first room as it was tiny with a very narrow one door wardrobe and a small desk. Upon check in, I was offered no assistance to my room with luggage. When I complained about the price of the room and that I wanted to change, the reception were not terribly pleasant, and twice corrected me. Getting to the rooms is extremely complicated - lots of narrow, draughty bridges. For guests with walking difficultes, I... more

Just stayed here for a weekend. Pleasant location with views of canary wharf. Staff helpful and attentive at breakfast. A bit of a long walk to hotel room through meandering corridors , so maybe not suitable if cannot walk far.Also dodgy lip on entrance to bathroom but managed to avoid stubbing my toe. Easy to get into london via courtesy bus to underground. Local area a bit deserted altho two nearby pubs for food and an evening drink. I would stay here again.

I've stayed there during my recent business trip since it was close to the corporate office of the company I was visiting. Well, I've been before in Europe so I was ready for the room. It was actually OK for London. But I was "lucky" to get a room with a view on some warehouse facilities and the road. It was really noisy, windows doesn't help at all. There are some gates which are opened and closed all the time with such terrible sounds that I thought I will have a headache forever. Internet's price is over the roof with the... more