Royal Garden Hotel

We stayed at the Royal Garden Hotel October 28 – November 1, 2006 while in London on our honeymoon. The hotel location is excellent, there are many shops & a variety of restaurants right out side the door, Kensington Palace & Gardens is also next door to the hotel. The Kensington High Street Underground stop is a short, pleasant walk from the hotel. The front desk staff were professional & the Concierge was very helpful with arranging transportation to the airport at the end of our stay. The room was a comfortable size & was clean... more

I stayed at the Royal Garden hotel for one night on business. The reception staff were very helpful, and the room very comfortable, clean and large (for a London room). In room facilities were very good (interactive internet TV, etc). I've only given it four stars as: - you couldn't stretch out in the bath - no tea or coffee facilities in the room - a rather chaotic breakfast (no tea or coffee offered to me, and I didn't have time to wait). These are minor quibbles - all in all it was a very pleasant place to... more

This really is the perfect location for a stay in London and with great views (from our room at least) I'd highly recomend it. The ground floor restaraunt where we took breakfast was fantastic with really hepful and friendly staff, and FULL table service too, not some 'Harvester' type buffet! Top marks.

The Royal Garden has a prime location on Kensington High Street close to the best shops in London, including Harrods and Harvey Nichols. Reception and Concierge staff are among the best I have ever dealt with. The rooms are a bit dated but very well mantained. It is worthy to upgrade to one of the rooms overlooking the park. What a view! Breakfast is served in the cafe restaurant, excellent choice of food for £18. The service is attentive and friendly but try to avoid peak periods if you can. There are a lot of... more

My partner booked this as a surprise break for me. We had a spacious room overlooking Hyde Park and even better we were right in the midst of High Street Kensington shops. Our room was very clean with traditional furnishings, but the ensuite could do with a bit of an update. The reception staff were very helpful and polite and the doorman couldn't help us enough with all the local information. On the first night we ordered room service as we arrived very late but the next evening we went to The Tenth Restaurant which has stunning... more

Loved the hotel it was very worth while, the staff in the main restaurant for brakfast where all very cheerfull and friendly especially the restaurant manager who on arrival found us the location of an Ameriacan Bank and a suitabke alternative, What knowledge!!

We stayed here for 3 nights in June. Had a lovely quiet room (which is rare for London) on the back of the building looking over a tree lined street. Staff wonderful - rooms spacious and very clean - liked the sitting area with the large picture window. Room service was excellant - breakfast wheeled in on a trolly and everything we asked for. Would have liked to have stayed here again after our time touring - we tried everything but they requested more than double what we paid for this visit so alas didn't go back.

Had a terrific stay at The Royal Garden. Great hotel, that comes with a perfect location. The staff was very polite and helpful. The room was nice, modern and clean. TV/Computer and DVD player, had no problem operating the pay tv etc. The food was excelent, so was the 24-hour room service. Late one night we had dinner at the hotel room. Steak with new potatoes. Fantastic! We had a nice view of Kensinghton High street, a typical London "picture" :o) The Royal Garden is a true 5 ***** star hotel, no doubt!

Five star hotel? Maybe twenty years ago. Service - very good, I must say. Location - excellent- overlooking kensington palace and on high street Kensington - good shopping and bus/tube access. Rooms - Was on tenth (top )floor. Wonderful views of royal kensington park. Musty smell to room- dated furniture with stains. Nothing special Good size. Thin sheets, difficult to control air conditioning- expect a hot/cold night. TV difficult to use and took ages to load up. No preview of movies. No kettle! Bathroom -... more

We stayed at the hotel as part of a large group celebrating a special birthday. All in all it was very functional without being very special. The rooms were perfectly adequate although for the cost surely the provision of tea/coffee facilities should be a given. The quality of staff was fine but the problem was the lack of said staff. Each area seemed to be understaffed. Breakfast was somewhat chaotic purely because there were not enough staff to deal with the guests. When food ran out there was no one to bring out more. Overall... more