Novotel London West Hotel

Checked in after a long flight, had a hard time finding my way up to the entrance (ended up dragging my suitcase up a long flight of stairs) and was given a non-smoking room. Went back down and got switched to a smoking room, only to find out that I didn't have a room with internet access and the woman at the front desk told me they could switch me again, but for internet access, I would have to pay a surcharge for an "executive room." Couldn't be bothered to move again at that point, ended up going out sightseeing (hotel is quite... more

Me and my girlfriend spent a short weekend break there. The room we stayed in was very spaceous and clean. Staff were always smiling and went out of their way to ensure a pleasant stay for us. Definately would go there again. If anyone from Novotel reads this, once again I would like to say thank you for a pleasrable stay.

Room was booked through GLOBUS travel. Our room was good and what we expected. Hammersmith Tube was close. One Pub nearby that we enjoyed was the "Queens Head". Give it a try. Our only complaint: Exercise Room that was advertised was not on site and had a 5 pound charge. Breakfast was decent . I would stay again.

Booked this hotel through Superbreak.com for a 3 night stay bed and breakfast for me, my husband and 12 year old daughter. Absolutely faultless. Only a short walk from the tube station. Rooms a decent size and spotless, anything you asked for was delivered promptly i.e. extra cup, milk, towels and pillow. Breakfast fantastic. If I had to pick a fault there wasn't enough storage space for your clothing. Would I go back - definitely.

We stayed about 1 week in July 2006 during Farnborough International airshow. Was more than satisfied. On my opinion it's best 3-star hotel in London: - rooms about 15 sq. m. , what is very big room for 3 star in London. -There is airconditioner in each room, what is more then important when outside is +32-33 C. - Varied breakfast (if you'll take full english one) with fruites, hot dishes, cold snacks. -Very frendly staff. -Iron-desk and iron in each room. - Underground station nearby ( 5 min. walk) It... more

I ended up in this place because the hotel I had booked (Hammersmith Express Holiday Inn) was inaccessible because of a gas leak on King Street. I was very very grateful that Novotel still had a room available at about 7:30 pm. Check in was friendly and sympathetic. The room itself was spacious (Novotel is very family friendly and the place was full of families) but not particularly appealing, stained carpet, smoky, listless decor. The buffet breakfast was poor and overpriced for what it offered for GBP15; service in that area was... more

we stayed 2 adualts + 2 children. made reservation for a room+sofa bed for almost 200 pound for night. got their at 11pm, they gave us a standart room instead( i paid 50 pound more than to a standart room). i got back to reception, the lady did not even apologise, only said i probebly had mistake but then gave us the corect room. so, at 11:30 pm, we got to our room. it was very hot outside and the aircondition was very poor. i called house keeping twice and got the answer that they have 630 rooms to cool and that is the... more

I stayed here in April for one night as an alternative to staying at a Heathrow Airport hotel. Hammersmith is on the Picadilly tube line, and the hotel is only 3-4 mins easy walk from the station. In that respect, the hotel is ideal. It is also very accessible by road, being right next to the Hammersmith flyover. I did feel originally that the room has been slightly mis-sold. I booked on the Internet for a room with a double, a single and a sofa bed. It turns out that, in the room I was given, the Sofa Bed WAS the single bed. Either... more

I visited the Novotel Hammersmith W6 on Thursday 23rd March 2006 for the London Disability Conference. I also visited last year and thought the venue was fantastic, however this year it seemed massively lacking in terms of the quality and service offered. The main conference room was extremely cold as if the air-con was up too high. At coffee time, our table was forgotten for the hot jugs and I had to find a waitress on the corridor to bring some in to us. At lunchtime we never even had any side-plates and ended up eating... more

I stayed at this hotel on business in March 06 for two nights. The whole room reminded me of an old static caravan... Very poor quality for a '4 star' hotel. Good breakfast and staff were polite as can be expected. I've stayed in many a Premier Travel Inn that is MUCH better than this.