Comfort Inn Kensington Hotel

LOCATION Basically on the corner of Cromwell and Earl’s Court, this hotel is approximately 7 minutes from Earl’s Court Metro, and very close to the museum’s. The area itself is a little shady, but we found it safe enough to wander around after dark. Taking the tube, we were 25 minutes from the Soho district. One night (2am) we tried to order pizza, but the concierge informed us that no nearby pizza places were open! ROOMS I believe we got the handicap room. The washroom was extra large with all the facilities... more

I stay in Premier Inns or similar fairly regularly for work but I was very impressed with the service I recieved at this particular hotel. The lady on the check in desk was very helpful, polite and could not do enough to ensure I had everyhting I needed. The room was good - I find that Premier Inns are always clean, modern and have good facilities anyway. The thing that made this stand out was the great customer service which is rare at a budget hotel chain. Thanks!

Stayed in this hotel for 1 night while in London. 5 people (2 adults 3 children age 13, 11, 7) had to get 2 rooms, but felt we could have dealt with 1. Unfortunately not many hotels in England allow for more than 4 people in a room. The rooms were clean and comfortable. We arrived a little earlier than normal check in but were able to get at least 1 of our rooms easily. The other was available shortly after and they were right beside each other. The staff was helpful in check in etc, but when I asked about the area, I was given... more

Was booked at Premier Inn London Kensington but was brought by the taxi to Premier Inn Olympia. Turned out OK since Olympia was just newly renovated and clean. Newer but slightly farther than Premier London Kensington. The place itself is quiet but it is only 10 min (leisurely walk) to Earls Court Station, which has lots of restaurants & internet cafes nearby. (Hotel internet more expensive.) Also has access to good buses going to town. No major complaints. The place is simple but clean and comfortable. Good enough for the price... more

I stayed at the hotel from 4 May to 6 May! On the morning of 5 May, the housekeeping staff entered my room at sround 12 noon when I was still sleeping! I had a NO DISTURBANCE sign hanging outside! I went out at around 1pm removing the NO DISTURBANCE sign! I return at around 10 pm only to find my room NOT cleaned up! The hotel staff then told me there would be no housekeeping after 4 pm! But I told her there was ample time for them to clean my room! I think this is totally unacceptable! I did not pursue further because I would be leaving the... more

Booked Premier Inn Kensington originally upon reading the good reviews. Changed to this one at Olympia after learning the other one is undergoing renovations. I can't fault anything about this hotel. The family room with double bed and sofa bed is spacious (a big relief after reading reviews about other London hotels with small rooms), modern and clean. Bathroom is big and shower pressure is strong. Staff are friendly and eager to help. All you can eat breakfast is great value as my daughter eats free (probably a tag expensive for... more

Hotel is recently refurbished - so everything brand new and spotlessly clean. Family room (large very comfortable double bed, sofa bed and fold bed) was larger than expected for a London room. Tea/Coffee making facilties a welcome bonus. Stayed for 2 nights, so did not have much luggage, but wardrobe space seemed adequate. Bathroom spotless and good towels, soap/shower gel dispenser on walls. Location is excellent - just over 5 mins from Earls Court Tube Station and about 10 mins from Kensington High Street. Pleny of restaurants... more

I stayed there for Easter with my wife and 2 children. The hotel have been refurbished in february so it is completely new, and you immediately see it. The staff is really friendly and ready to help you anytime. Always with smile...very nice. Room was large enough for us, very clean. The breakfast was very good, surely something to enjoy. Finally the location: just 10 minutes walk from Earl's Court station on the Piccadilly line that connects you to central London and to Heathrow. Many restaurants in the area: I... more

The bottom line is that we would stay in a Premier Inn again and this Premier Inn again, but only for a day or two. We stayed for 7 nights and this was too long for such the double room, even with the understanding that London rooms are small in general (think Manhattan). This was our first time in a Premier Inn and this review is from an American perspective - but we have travelled in Europe numerous times. Cons: Double room really sleeps two, but sits one. There is one chair and if you'd like to relax in your room after being... more

I have used Premier Inn in Belfast and Manchester and been really impressed with their quality, service and value for money. However I was anxious about using this hotel as it has just opened (last week) and there were no reviews available. I needn't have worried though because the hotel has been completely refurbished and the same standards as I'd experienced before applied. The Premier Inn London Kensington Olympia was extremely modern, clean and bright and as always the staff were really friendly and helpful, in particular Amy. <br... more