Ambassadors Hotel

LONDON, ENGLAND: THE AMBASSADOR HOTEL Don't believe the website!! The hotel is bug infested!!! August 10, 2006 I have just returned from a much anticipated trip to London, as a graduation present to myself with my Sister and her family. Upon return to the U.S.A. I noticed a bump-like rash on my one arm. I called my doctor and made an appointment yesterday (8/9/2006). Upon inspection my doctor concluded the problem was due insect bites. I checked with My sister and her daughters (who were in different rooms) to... more

My wife and I expected a basic room, considering we were paying $122 a night in Knightsbridge for what we were told was a 2.5 star hotel. What we got was a room where we could barely fit in two bags. The single window opened about 3 inches -- and it was a hot night. The two twin beds were nailed down, so we couldn't move them to squeeze out an extra few inches. This appears to be a former SRO. It is dilapidated. The shower doesn't have stalll, just a curtain, so it's bound to flood. The staff was helpful. But this palce really needs a... more

This hotel is DIRTY, my room honestly looked like it had never been cleaned. The bedding had stains all over it. I slept fully clothed on top of the bed. The rooms are not big enough to swing a mouse in, let alone a cat. There are no proper beds, they are simlpy MDF shelves with mattresses on. They charged me for services i didn't use and refused to refund the costs. Do not let them swipe your credit card. The lift was permanently out of order. There is a premier travel inn about 5 mins walk from the hotel. We... more

We just got home after spending 5 nights at the Ambassadors. It was a bit of a shock at first. This was our first time abroad and, compared to US hotels for this price range Ambassadors was a disappointment. However, the location was wonderful, the rooms were clean if small, the mattress was adequate and the room cooled quickly with the window open. Linens and towels were worn but clean, and the bathroom was adequate (although the ceiling was quite low in the shower!). Plenty of hot water. They also forgot our wakeup call, but the... more

- No A/C or fan - the room was very stuffy - Very bad smell in hotel and room - Room card did not work - A lot of people unhappy with their room - TV did not work - We requested a wake-up call in the morning and never got one! - Hotel is very noisey - you can hear everything that is going on in the hallway and neighboring rooms - Staff not very friedly - Rooms not too clean: stains on carpet, stains on pillows and bed Would only recommend this hotel for students backpacking or those that are... more

We arrived in London several hours before check-in. The hotel staff allowed us to leave our luggage behind the desk as we toured London. The room, a standard double (twin) was teeny tiny, but quite clean. The en suite bathroom was large with a tub/shower, and also clean. The maid cleaned the room daily. The staff was friendly and helpful. It is a good hotel for the price and location. The only complaint I can think of is that the room doors are right next to each other, so if you have an inconsiderate neighbor that comes and goes late in... more

This was the dirtiest hotel we have ever stayed in and there was an unpleasant smell in our corridor. I cannot imagine what the kitchens were like although the breakfast was acceptable. I woder what the many foreign visitors thought of our hotels. As a British national I was ashamed.

We don't understand why so much criticism: the rooms were clean (and small, but not as much other users said) the breakfast was quite good and there is no reason to complain about it. Lastly the staff was very kind and polite. Maybe it was chance, but we found no bug, no out-of-date food, no cold water instead of hot water,no broken window or bed, and we had no problem with heat... Don't forget it is a ** class hotel, so it is absurd to ask for perfection!

My wife and I stayed here on our 2nd trip to London. We love the location which is why we pick the Ambassador. Contrary to many of the reviews, we had quite a positive experience. OK, the rooms are a little small but you have to remember this is South Kensington and you are paying only £70 or so for a double room. Our room was clean as was the bathroom. We had a room in the basement so it lacked a little natural light but we could still see the street above through the window. We have little to complain about. It is in a... more

Stayed at this hotel for two nights at the beginning of March. The hotel bedroom was tiny and the carpet looked like it hadn't been hovered all week, sheets were clean on the bed but the one blanket and throw were filthy, came up in a terrible rash when i got home all on my legs. The breakfast was the one good point about this hotel. How it got a 3 star rating i will never know. Stay away at all costs