Thistle Tower Hotel

, London
4 star Map this hotel
hotel photo More hotel photos
Room with a view The bedroom with super unrivalled views Breakfast in Room 1071 which was v.good.(The fruit salad pot has been added by me not the hote
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Thistle Tower Hotel reviews

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4 / 10
Oct 2011, Steve H

I stayed in this hotel Tuesday 26th and Wednesday 27th of October (this week) and was amazed that it had 4 stars as it is no more than a 3 star from the standards that I experienced. Check in was easy and I was asked if I required a newspaper and a wake up call which I... more

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1 / 10
Jun 2007, Miss  Fielden

Some of the hotel staff are quite abrupt and rude. The room I stayed in was on the 6th floor and very much needs updating. The bathroom fittings were rusty and the whole room needed to be modernised. The standard of food from room service was shocking and not worth the... more

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7 / 10
Sep 2006, nacker1

1 reader found this review helpful

Great looking hotel right by Tower Bridge. Perfectly situated by Tower Hill tube station, Fenchurch Street and Docklands railway. We had bed and breakfast for 2 nights and the breakfasts are huge. We booked independently through London town and got a good discount compared... more

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9 / 10
May 2005, HW Techie

2 readers found this review helpful

Arrived at the Thistle Tower on a Thursday afternoon and was booked in very efficiently. I was offered an upgrade to an Executive room for another £30 a night, but the only difference seemed to be you faced the river, and to be honest the view of the marina area behind the... more

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More Traveller reviews of Thistle Tower Hotel

A Hotel of two halves
The Thistle Tower is a hotel of two halves, the first 3 floor, have the most beautiful refurbished rooms, floor 5 where I stayed was in need of serious refurbishment, and resembled a 2*! The hotel is great if you are inn one of the refurbished rooms, but awful if not! Book with caution!
Worst Hotel in London
God I hate this place. This is the preferred hotel that my companies Travel Agent books for us. The place is beyond description. The entrance is dowdy, the food is terrible and the rooms are dark and airless. The only reason this place exists is because of moronic travel agents who automatically book people in. If you have any choice at all stay in the Great Eastern in Liverpool Street or one of the new Holiday Inn / Travellodge hotels that have sprung up in the outer parts of the Square Mile / City. Infact if you can stay somewhere in... more
Truly a horrible experience
I have just returned this morning from a two night stay at the Thistle Tower, and i must say that, having stayed in mid- and high-class hotels around the world, this is truly the worst hotel service i have ever experienced. The hotel itself (i.e. the building and the location, as well as the general decor etc.) is definately inkeeping with 4-star quality, however, the service and food is simply abysmal. This pretty much sums up what i thought of the hotel, so for those who simply want a quick synopsis you can stop here; for those... more
Only positive is the location
I would agree with the last reviewer on this being the worst hotel in London if I hadn’t had the unfortune to stay at the Thistle Barbican the week before! I booked a double via Thistles website and check-in was swift and efficient, raising my hopes after recent stays with this chain, but when I got to my room I only had a single bed. I did think about complaining but I had a great view of the Bridge. After having a wander to get some food, I settled down to watch some telly only to find that there was no Channel 5 on which to... more
Worst hotel in London
I was forced to stay here for 4 nights for business when all the other hotels in the area were fully booked. Staying here was one of my worst hotel experiences, The Thistle Tower should most definitly be a 2 star. Grievances: - Both hairdryers (one was a horrible wall-attached hose contraption) in the room broke. I took 2 days for them to replace them. - They don't stock mini-bars and told me to keep it "hush hush" - Bathroom was DIRTY and half the time I did not have hot water - Comforters had stains - Food is... more
Beware of phone charges between rooms
Our family of 4 spent 7 nights at the Thistle over spring break, occupying two rooms. We were unpleasantly surprised at check-out to find that all calls between our rooms had been billed at over 1 pound a minute! Had we known that, we would have walked the short distance down the hall each time! Internet connection charges also seemed excessive at 15 pounds per day.
average but great views!
I have just returned from a romantic valentine's weekend stay at the thistle tower. Having read the reviews before hand i was VERY worried. I must admit the queues for checking out were terrible, but the staff were friendly, breakfast was great, and the views were truly fabulous. The rooms however were more than basic. 1980's decor that made everything feel very dingy. I appreciate i was staying in a standard room but for the amount i was paying and the fact that it is a 4* hotel i would expect ALOT more. The view was fantastic... more
Truly woeful
I should start by mentioning that I have stayed at his hotel over 20 times in the past 10 years. Whilst other users have expressed dissatisfaction with the Tower Thistle on this website I had always received a reasonably good experience - until this weekend. I checked in on Sunday afternoon - for £168 I received a "standard single room". I was offered an Executive room for an additional £30 but I declined. Breafast was not included. For my £168 I had a room over the airconditioning machines. I turned on the tv and but the remote... more
perfect location but...
I was in Londen for 2 days with a friend of mine. Problems occurred when we arrived at 9am in the hotel. A friendly girl gave us our room number and our card so we were happy to be able to check in that early. So I entered the room but I was rather astonished when I noticed people in the bed. They hadn't checked if our room was available. I have to say that the Thames bar is really nice because of the view. The next morning we wanted to have breakfast but there was an enormous queue. We only had 2 days so we didn't want to waste any time and... more
Very average - a lot depends on which floor you are on
I "have" to stay here a lot on business. Rooms do vary a lot from floor to floor. The newly re-furbished ones are great but the older ones are very poor. Breakfast service in particular can be slow with queues from 7.15 to 8.30am not uncommon. Checkout/in is always poor. Some of the views of Tower bridge are fantasic and there is a good selection of restaurants across the bridge along Butlers Wharf.

Thistle Tower Hotel also called

  • Guoman Tower Hotel
  • hotel thistle
  • london the tower
  • the tower london
  • Address: St Katharine's Way Tower Bridge E1W 1LD, London, United Kingdom

Traveller Ratings

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Overall
6.5 / 10
913 reviews
Brilliant
189
Good
291
Average
200
Poor
125
Awful
108
Room
7/10
Service
7/10
Value
6.5/10
Cleanliness
7.5/10
Location
9/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Fitness Centre
  • Restaurant
  • Room Service
  • Suites
  • Wheelchair Access
Rooms: 801 More Amenities
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