The Marlborough Hotel

, London
4 star Map this hotel
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Baño Habitación standard room 3006
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The Marlborough Hotel reviews

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A Great London choice
Near to Tottenham Court Road Subway Station. 100 m to British Museum. 50 m to Oxford Street. Great continental breackfast.
Management response from Esperanza916

Dear Reviewer, I was happy to hear our location in Central London was convenient for your needs. I have informed our breakfast team of your positive comments and hope to see you again soon. Kind Regards, Hope Johnston Front Office Manager

Everything that you want but don't expect from a London Hotel
Arrived at 11.00 to be welcomed & told my room was ready, not what I'm used to. Staff extremely polite & efficient. Everything in Hotel is brand new & it shows. Breakfast was one of the best I have had, all hot & fresh, eggs cooked to order & correctly (again a welcome change) Location is ideal, 2 mins from Tottenham Court Road Tube. If you are in London, it is worth paying for a quality hotel & in this caser, that is exactly what you get!
Management response from Esperanza916

Dear Reviewer, I would like to thank you for your positive remarks concerning your stay. We value your feedback and will pass along your encouraging comments to both our Front Desk and Breakfast teams. We were pleased our location suited your needs and hope to see you back in the near future. Kind regards, Hope Johnston Front Office Manager

Too bad about the service
Nice hotel. Great location. Nothing quite works. We stayed here for 8 nights... room upgrade gave us an extra long hallway to the bed room, and we had to ask for everything. Case in point(s): coffee is provided on first day, but you have to haggle for it after that, business centre consists of two old (er) PCs on a shelf, no printing, the internet in the room works if you wander around and get a signal and it constantly shuts out, and room cleaning consists of NOT cleaning any of the glasses/cups one uses but making the bed, and finally, if... more
Very very comfortable, beautifully refurbished, in great location
The Radisoon Bloomsbury was an excellent hotel in London. It has been beautifully refurbished, the rooms are gorgeous, the staff are attentive and breakfast is lovely. Very close to the theatre district so take a show in while you stay there!
Management response from Esperanza916

Dear Reviewer, Our team were happy to hear you enjoyed the hotel during your recent stay. Thank you for your supportive comments with regards our newly refurbished rooms and the positive feedback for our team. We would all be delighted to welcome you back to the hotel in the future. Kind Regards, Hope Johnston Front Office Manager

Friendly, comfortable and convenient
The hotel is situated a slight walk away from Tottenham Court Road, and although difficult to find initially, the staff are welcoming and pleasant. I have stayed here on two different occasions, once booking a Queen Suite, and once being offered an upgrade to a Kings Suite. Both visits were extremely friendly, reception and room service staff were delightful and offered advice on surrounding areas, as were management who were quick to help with any problems. For people travelling with partners, the rooms are ideal and cosy, quiet and... more
Management response from Esperanza916

Dear Reviewer, Thank you for your observations of our hotels’ operations, which serve as a great motivator for our team. We are pleased you find our location as helpful as our staff and eagerly look forward to welcoming you back to the hotel so we may continue to offer you the best service possible. Kind regards, Hope Johnston Front Office Manager

Solid comfort.
Emerging from its major refurbishment, Radisson's fresh Bloomsbury Street Hotel (former Marlborough) offers comfortable accommodation, great breakfasts, a fine restaurant, attentive and courteous staff, in a convenient central London location. Size, comfort, work area, and storage space of individual rooms varies.
Management response from Esperanza916

Dear Reviewer, Thank you for your comments regarding your positive endorsement of our recent major refurbishment. The team here at the hotel is encouraged by your upbeat evaluation of our efforts to provide the best service and facilities possible. We hope to see you back at the hotel soon. Kind regards, Hope Johnston Front Office Manager

very welcoming hotel with excellent positions and value for money
I stayed for few weeks in this hotel. The young staff was just incredibly welcoming and helpfull (special thank to Monika from the front desk helping me out with many issues I faced during my long term stay in this hotel). Beside that the hotel is just 2 minutes walk from Oxford Streed. I definately recomend this place.
Management response from Esperanza916

Dear Reviewer, Thank for your positive comments with regards to the location and your room. We appreciate your feedback with regards Monika assisting you with the issues that you faced during your stay with us. I have passed your comments to my team to and value your feedback. If given such an opportunity we look forward to welcome you back to our hotel. Kind Regards, Hope Johnston Front Office Manager

Great experience
One of the best city centre hotels I have ever stayed in. I have never stayed in London before but have travelled to many European and North American cities. The room was not the biggest, but was very good. Tastefully decorated and furnished and had everything needed for a short city break, iron, hairdrier, mirrors in useful places, good lighting etc. The bathroom also was excellent, good shower and plenty of room for toiletries. Location also was great for theatre, transport and places of interest. Picked for proximity to Royal Opera House.... more
Management response from Esperanza916

Dear Reviewer, Thank for your positive comments with regards to the décor of your room and location. We appreciate your feedback with regards to our staff. I have passed your comments to my team to and value your feedback. If given such an opportunity we look forward to welcome you back to our hotel. Kind Regards, Hope Johnston Front Office Manager

Excellent hotel in perfect location
My husband and I stayed here on a recent trip to London to see a show and we were not dissapointed. The hotel is easily found if you travel to Tottenham Court Road tube station and perfectly located for Theatreland - 5-10mins to Shaftesbury Ave. We arrived early but booking in was not a problem - room was very nice if not a little small but it had everything that was needed and you could tell it had recently been refurbished. We ate in the hotel that evening and had a very reasonably priced meal - they even ensured that we were served... more
Management response from Esperanza916

Dear Reviewer, Thank for your positive comments with regards to the location and room. My apologies they did not receive your dinner booking in advance, but I am happy to hear that you were able to be served an evening meal with ease. I have passed your comments to my team to and value your feedback. If given such an opportunity we look forward to welcome you back to our hotel. Kind Regards, Hope Johnston Front Office Manager

Great Location - Wonderful Accomodations
This was my first trip to London and my first encounter with European hotels (room-size!) I traveled there with my 15 year old son and we requested a twin room. We were not offered any upgrades at arrival - but that was OK. We were granted early check-in which was great. After flying all night, riding the tube from Heathrow, and then walking from the station, we needed to just rest for an hour or two. The room was small, but very nice. The beds were nice and firm. My son did not like his pillow - for some reason he got a down pillow... more
Management response from Esperanza916

Dear Reviewer, Thank for your positive comments with regards to your room and location. I am happy to hear that you enjoyed the variety of breakfast offered. We appreciate your feedback with regards to our Gary at our concierge. I have passed your comments to my team to and value your feedback. If given such an opportunity we look forward to welcome you back to our hotel. Kind Regards, Hope Johnston Front Office Manager

The Marlborough Hotel also called

  • radisson hotel london
  • Address: 9-13 Bloomsbury St WC1B 3QD, London, United Kingdom

Traveller Ratings

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Overall
9 / 10
719 reviews
Brilliant
444
Good
194
Average
46
Poor
22
Awful
13
Room
8.5/10
Service
9/10
Value
8/10
Cleanliness
9.5/10
Location
9.5/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Fitness Centre
  • Free High-Speed Internet
  • Restaurant
  • Room Service
  • Suites
  • Wheelchair Access
Rooms: 174 More Amenities
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