Jurys Great Russell Street Hotel

, London
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Jurys Great Russell Street Hotel Reviews

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8 / 10
Aug 2007, Mrs S LM

Have now stayed twice at the Jurys Great Russell Street Hotel & will most definitely stay there again for location alone. The hotel is ideally located - within easy walking distance of the west end theatres, Covent Garden & Leicester square and Tottenham Court Rd tube just... more

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8 / 10
May 2007, happyhols

Classic Victorian architecture and amazing location close to the tube with the lovely Russell Square right in front of it. Historic building with modern facilities so it was warm and welcoming on a cold wet night. My single room was refurbished and comfortable, with a... more

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9 / 10
Aug 2006, HW Happy

As part of a business trip in London I stayed at this hotel for a few nights. It sits right in the heart of London just off a busy main road. From Paddington it took roughly 10 minutes by Taxi to get there, and only cost about £8-£10. The hotel was surprisingly posh. When... more

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More Traveller Reviews of Jurys Great Russell Street Hotel

Highly recommended
A very nice hotel in the perfect location for business or pleasure in London. Elegant decor in rooms and public spaces. A warm welcome at reception with refreshing towels. Very comfortable and well equiped bedroom, I had a wonderful nights sleep. Breakfast was good: wide variety but service a little slow. I will certainly stay here again on my next visit to London.
Management response from Deputy-Manager 22 May 2009

Dear Drmaz, Thank you for taking the time to review The Bloomsbury Hotel and for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit. I will ensure the restaurant team are aware of your comments regarding service and I am sure this will be rectified immediately. Once again thank you and I look forward to welcoming you back again soon. With best regards, Michael Musgrave Deputy General Manager

Superb Hotel
Booked the Bloomsbury via Travelzoo and got a great deal, £105 inc vat, B&B and a 15% discount in the restaurant (not that i had dinner in there). Booked the hotel due to this deal and its location, Tottenham Court Road tube is just around the corner and only 15 mins from Victoria where we went to the theatre. The Lutyens designed hotel looks lovely from the outside and doesnt dissapoint on the inside. We were greeted at reception with a hot flannel, which was most welcome after negotiating the tubes, the friendly receptionist checked us in with minimal fuss and off we went to our room. The hotel has recently been refurbished by the new owners and our room was nicely decorated and had a large flat screen tv and the heated bathroom floor was a nice touch too. The room did feel a little small which was probably due to it being an end room and the view out of the window was of a wall, which wasnt great - felt like there were probably nicer rooms in the hotel but certainly wouldnt complain, it was nice enough and got a great deal anyway so wasnt too bothered by the size or lack of view. Bed was comfy although the misses siggested it was a little too soft for her. Breakfast was super with buffet cereals, fruits and pastries and plated hot food also available - Id recommend the kippers, they were lovely. Check out was at 12 which was nice as didnt have to rush out/ Overall a great hotel in a great location, id definately recommend.
Management response from Deputy-Manager 14 May 2009

Dear Mr. Knight, Thank you for taking the time to highlight your positive experience of The Bloomsbury Hotel. I am delighted that you had an enjoyable visit and I look forward to welcoming you back again soon. Once again, many thanks. With best regards, Michael Musgrave Deputy General Manager

So Glad We Chose This Hotel
Before booking this hotel i had read a few mixed reviews here on Trip Advisor. I decided that i would give it a go anyway as some people really rated the hotel. Upon arriving too early to check in, the concierge was more than happy to store our luggage so we could explore for a little while before checking in. The hotel is well placed for the tube Tottenham Court Road which is literally two minutes walk around the corner. However if you prefer to walk, Covent Garden, Soho, Oxford Street, Trafalgar Square and all the attractions are within short walks. When returning to check in to the hotel it quick and easy. The hotel its self has recently undergone a big refurbishment and was stunning, the reception/lobby area was very grand. We booked a Deluxe Double with a Queen Bed and were very impressed with the room. The room was very modern, with a huge widescreen TV at the bottom of the bed, walk in wardrobe, and modern bathroom which even had a flat screen in the bath! Simply Gorgeous! One the last night of our stay we used the hotels room service facility, and it was lovely food and good value for money. This was my first time in London and I will definitely be returning to this hotel. Loved London but thought this hotel made our weekend. Anyone reading the bad reviews on this hotel saying about noise from construction i can confirm on my stay i heard nothing and the hotel was very peaceful. Well worth a stay!
Management response from Deputy-Manager 12 May 2009

Dear Beckycon35_9, Many thanks for sharing your positive feedback on The Bloomsbury Hotel. I am delighted to read that you had a wonderful visit and I hope we have the pleasure of welcoming you back again in the near future. Thank you for posting some pictures of the room. I would like to advise other reviewers, that this room was actually one of our Studio Suites and not the Deluxe room that was booked. On this occasion, you had received a complimentary upgrade from the Deluxe room booked. Once again, many thanks. Michael Musgrave Deputy General Manager

to good, but need more?
This is my 3rd time, with this hotel .New name for hotel.The Bloomsbury Hotel. My borther books for me. this time it was my brithday. New rooms are very nice, New bar and Landseer’s fabulous modern restaurant. The best staff in bar, the indian guy , staff know my name and my drink. best service, I was not happy with front desk, i had to wait for long to get my room and when i got my room, my room key was not working . small thing but....... I will come back with my family and friends thank you so much for looking after use.
Management response from Deputy-Manager 12 May 2009

Dear williamwilliam, Thank you for your review on tripadvisor and for the great feedback on the hotel and Landseer British Kitchen and Bar. I will pass on your positive comments to my colleagues here in the hotel. Please accept my apologies for the delay in getting your room and the problem experienced with your key card, I will ensure the Front Office department are aware of your concerns. Once again, thank you for your review and we look forward to welcoming you back soon. With best regards, Michael Musgrave Deputy General Manager

Fantastic stay at One of the Best located Hotels in London
We enjoyed a weekend at the Bloomsbury Hotel, its a very nice hotel that has only just been renovated. Who ever thought it out thought of everything even down to being able to plug your laptop into the large flat screen in the room... Beautiful rooms, which are very large by London standards, a swanky coffee maker and some nice furnishings... Overall the Staff were very helpful and the hotel was within minutes walk of the west end for easy access to the theatre and some pretty good bars and restaurants... I have stayed at a few hotels in London - including some of the big names - but to be honest next time im going straight for the Bloomsbury - be mad not to...
Management response from Deputy-Manager 03 May 2009

Dear Mr. Tempest, Thank your for taking the time to post your review on TripAdvisor. It is great to read such positive feedback regarding your stay. I look forward to welcoming you back in the future and you will no doubt notice the additional minor changes around The Bloomsbury Hotel. Once again, thank you. Regards, Michael Musgrave Deputy General Manager

FINE HOTEL, UNTIL THE BILL
The hotel was one we had wanted to stay at for some time and finally got the opportunity. Though small in size and with a rather small window the room was wonderfully appointed. The hotel, one block from Tottenham Court Station could not be better located. However, when we paid the bill there was a telephone charge for 27 British Pounds. We had made ONE call to a relative's cellular phone and that was the source of the charge. That it was a cellular phone came as a surprise. As did the 2.5 Pound / minute charge. The amount to be charged was not listed or bear the room's phone. Instead it was part of the small print inside a policy book in the night-table drawer. We have written to the hotel's management but, as yet, have received no reply. If you stay at this hotel and do not have your own cellular, take care.
Management response from Deputy-Manager 03 May 2009

Dear Ms. Levy, Thank you for your review on The Bloomsbury Hotel. I have sent you an email directly to address your issue and again my apologies. I would like to thank you for your positive comments regarding the hotel and this will be shared with everyone at The Bloomsbury Hotel. With best regards, Michael Musgrave Deputy General Manager

Perfect Location to be in the heart of the action!
Booked this hotel for a theatre break with my mother. The location was fantastic, you could pretty much walk to Convent Garden, Leicester Square, Oxford St. etc within a few mins. It is an especially good location for those who are going to the theatre. We saw Jersey Boys - which was awesome! (again walking distance) The hotel were very efficient and very friendly - no complaints. The room was very small but perfectly formed - the location offset that by a million miles. What do you want for a 3 night break? The continental breakfast was delicious and the choice was more than substantial I would highly recommend this hotel for a weekend break - I would certainly return again.
Management response from Deputy-Manager 22 Apr 2009

Dear Dalydee, Thank you for your feedback regarding your stay at The Bloomsbury Hotel. It is always good to hear such positive feedback with regards to the hotel and staff. We look forward to welcoming you back to London soon. With best regards, Michael Musgrave Deputy General Manager (michael_musgrave@doylecollection.com)

Mixed feelings.
First, the good: The location is great. Quiet yet central - easy walking to most things, easy access to public transit for the rest. Also handy to many restaurants, theatres, and shopping. The rooms have recently been refurbished and are very lovely. Nice bathrooms, comfortable beds, and fairly spacious. The price is not bad if you can get one of the deals. Public spaces are very pleasant and have a quiet personality. There is also a good room service menu available I think around the clock, which is nice. The free wi-fi access is also much appreciated. Now onto the not-so-good: The rooms have some real practicality issues. For example, there is insufficient space for clothing for two people; the fridge is vending-machine style and cannot be used; the air conditioning system was terribly noisy; and while the shampoo and bath gel provided are lovely, it seems strange to leave out lotion, which is more practical than bath gel. The real issue, though, was the little things. For example, on check-in (to our deluxe room), we were asked which paper we'd like in the morning. On check-out, it turned out that we were charged for the paper. We were gld to have had the paper, but this approach is bad in principle and will irk many people out of returning. Also, one of the reasons we'd chosen the dexlue room was for the nespresso cofee. On arrival, however, while the coffee machine was indeed there, they did not have the coffee, and simply handed us packets of instant coffee to make wiht a kettle. Another little thing that is bad for inspiring repeat business. Similarly, the desk staff were very friendly but very, very inefficient. They were unable to answer fairly basic questions, and unable to find fairly basic information even after ten minutes on the internet. We eventually had to use our international cel phones to phone a local grocery store, for example, to enquire as to their hours. again, a little thing, but in this business, it's the little things that count. It is a fine hotel, and I would likely recommend it to friends who didn't travel much. But for me - there are better.
Management response from Deputy-Manager 22 Apr 2009

Dear Thalgizouzle, Thank you for taking the time to share your experiences of The Bloomsbury Hotel. I would like to thank you for your positive feedback and also offer my apologies for the shortcomings you encountered. Please be assured that these are areas that will be highlighted with the various teams and rectified immediately. I do hope that we will have the pleasure of welcoming you and your friends back to The Bloomsbury Hotel. If I can be off any further assistance, please do not hesitate to contact me directly on michael_musgrave@doylecollection.com. With best regards, Michael Musgrave Deputy General Manager

Nice hotel, disappointing room
I stayed in this hotel during a short visit to London. The Hotel is very elegant, the location is great, very close to Tottenham Court Road. The room (706) had all the amenities, even free Internet but: it was very tiny, the only window opened to a closed space and the flow of water in the shower was very weak. I'm not sure that this room represents the hotel but if they sell it, it their responsibilty.
Great location for city break to London
We stayed in this hotel over Easter and had a great time. We got a great offer of 3 nights for the price of 2 and was well worth it. The room was small enough but that is to be expected in central London. However, they had been recently redecorated to a high standard - even had underfloor heating in the bathroom! Location wise, it was great- central to everything- we walked to Covent Garden, Leister Square, Picadilly, Oxford Street etc. We didn't avail of breakfast as it was £15 per person, but there was a lovely little cafe just beside the place where a nice english breakfast was £5.00. We were beside the Dominion Theatre and saw We will Rock You musical, but there's loads of other theatres near by. I would recommend the hotel, but don't expect the staff to be overly friendly- but thats sometimes the norm in the big cities..though the bar man was really nice and friendly and a dab hand at the auld speciality cocktails!!
Management response from Deputy-Manager 17 Apr 2009

Dear Missimo, Thank you for taking the time to post your review. It is good to read such positive comments about the hotel and the changes in place. I will personally take it on board to work with the staff to increase areas that may lack in friendliness. We do look forward to welcoming you back again in the near future. With best regards, Michael Musgrave, Deputy General Manager.

Jurys Great Russell Street Hotel also called

  • Jurys Great Russell Street
  • bloomsbury hotel london
  • Address: 16-22 Great Russell Street WC1B 3NN, London, United Kingdom
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Hotel AmenitiesHotel Description
  • Free High-Speed Internet
  • Restaurant
  • Room Service
  • Suites
  • Wheelchair Access
Rooms: 153 More Amenities

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