Hesperia London Victoria

We stayed at this hotel to celebrate my Sons 21st Birthday - New Years Eve we booked 2 jacuzzi suites - this was a special treat, my son and his fiancee loved this. Location was great, really close to victoria station and buckingham palace. Everything clsoe by and tube really close. The following night we were moved - We would have preferred to stay in the original room - however staff ensured that our luggage was moved without any need for us to come back from our day out. Had a few drinks in the hotel bar - the cosmopolitan cocktail was fantastic. Breakfast was really nice on both mornings. The only complaint was that the rooms were too hot - I noted this on the feedback form that we were given. I would stay at this hotel again if we were in London.

Great location (handy for everything), lovely room, friendly staff and a great breakfast to start off the day, would definately stay here again!

I found the Hesperia very pleasant. Placed just next to Victoria station (perfect if you are flying to Gatwick). Rooms are quite spacious and clean, like bathrooms are, where youll find all kind of amenities and clean and crips towels. Bedrooms are really confortable and you have a pillows "menu". My room was on the first floor overlooking Victoria station (I love trains) and the only I disliked was the noise at the morning from people mooving some "cargo". The staff, at reception and at the bar was really kind.

Noise levels from building works next to hotel.We booked this hotel for its four star rating,along with its leisure facilities.As far as a view from your room forget it.Location not the best as far as security exists.Lot of vagarents about the streets.The leisure facilities leave a lot to be desired.No heating in pool or dressing room areas. Jacuzzi lot of missing tiles with sharp edges.pool tiny in size and dirty.Shower area seweage water appeared each time my children and i used the showers .Water poured over floor area.No panic button evident in sauna.Water main problem on second day of stay.No sanitary facilities in rooms.Requested to meet duty manager which took some fifteen minutes.Eventually arrived asked what was the problem to be told it will take three hours to fix.We were told to use the hotel around the corner if we need basic sanitary facilities.Why were we not contacted about the situation,the reply from the duty manager was Sir we have some two hundred guests staying here its not possible.At any one time i counted four to five staff at reception.Maybe the dont now how to use the telephone.We had to pack our bags and move to another hotel within the vinicity ,which was exellent. We declined the offer to return to the hotel when the problem was resolved.We payed our bill of which we recieved twelve pound fifty per person,total fifty pounds.this was we felt an insult.talking to a local the following morning he informed me that since the hotel had changed its had a lot of problems including no electricity but to mention one of their problems.Having spent the amount of money that we did on our stay, we felt we did not get the service nor the facilities.

Superb hotel. I have stayed here more than once. The quality of the rooms can vary though. I have found that if I book a room at a discounted price they give me one of the awful rooms. However, if I book directly through their own website I get a terrific room.

Absolutely first class location directly beside victoria train station in the centre of london. its closeness was a real advantage for anyone tending to tour london. rooms in the hotel were exactly as we'd expected although as the receptionist informed me, the only real difference between an executive room and a standard room is the bigger wardrobe, the free bottle of water in the mini bar and the free kit kats in the fridge so i'd advise anyone to book a standard room. the staff we extremly helpful and friendly and were able to reccommend good restaurants and places to eat. avoid having to pay the extra money for breakfast by walking across the road to starbucks in victoria station for coffee and toast. all in all a great spot. Number 24 nbus leaves leicester square every ten mins at nite and stops outside hotel. couldnt get a better location.

We have just returned from a short weekend break in London.. We stayed at the Hotel, Hesperia Victoria, 2 Bridge Place. We have had such a lovely time. The check-in was so smooth and straight forward, no time wasted. The staff were friendly & courteous and very helpful. Seemed genuinely happy to greet us. The accommodation was splendid, comfortable room which was immaculately clean. Bathroom a little on the small side but perfectly adequate, plenty of soft fluffy white towells and all the washroom essentials provided. The beds were very comfy and plenty of pillows which we like!! The bar and other facilites were also very good altho we did not use the pool, we did venture there to look around. The location is superb, right close to Victoria station and Victoria Underground. Also useful if you are going to the theatre, the Palace and the Appollo are right on your doorstep. All in all a very central hotel to choose for a superb weekend in London. Highly recommended!!

Whilst room was comfortable & clean, it was definately on the small side - an extra foot all round would have made such a difference. My room on 8th floor was quiet but members of our party on other floors complained of external noise (trains, station announcements, workmen) and internal noise (air conditioning). Breakfast was OK but nothing special. It is in a good position for Victoria but I would only recommend it if you can get a room at a good price.

Stayed for two nights in February 06 (Sat and Sun) booked through Superbreaks website. Paid £99 per night for double room including breakfast. Strengths - clean and modern room, spacious and well equipped (only grumble was no biscuits!)Considering proximity to Victoria station, room very quiet. Friendly and helpful staff (although some minor language difficulties) TV in room had full Sky sports channels Weaknesses - nothing significant Breakfast - good selection of hot and cold food (although pastry selection could have been better) - items well stocked and replenished. Above average breakfast for this standard of hotel. Hotel was very busy on Sunday morning and breakfast seating area inadequate for number of guests. Staff did their best to manage the situation. We had to wait in the bar for approx 15 mins - guests were seated in order they arrived, although initially the situation appeared a bit chaotic. Would recommend this hotel at this price.

only there for one night,but would have been happy to stay longer,staff helpful,location regarding sights great,would reccomend undoubtly.