Chelsea Village Hotel

I arrived at the Hotel at Chelsea, and from the outside the hotel ooked nice. I checked in (after 10 minute delay), and was handed my room key and told I was in the block across the road (the old court hotel). The lift was enclosed in a plywood construction that was roughly finished. The bedrooms were an average size, but definitely not 4 star standard. There was constant drilling from 8am until 7pm (it would have gone on longer had I not complained and the duty manager who came over himself to listen), and staff seemed... more

I stayed at the Chelsea Hotel for 10 days during August 2006. I was fortunate to have a double deluxe with sofa bed. The room was clean but tired however I am told the hotel is currently undergoing a full refurbishment. The rooms were on a par to a travel lodge. I had no troubles but a friend staying in another room had a glass of water left by the side of her bed for the whole ten days we were there!! I can confirm unless you are into football in a big way stay away on match days....the bar area in the hotel is very unfriendly and not... more

Don’t even think about staying in this hotel. The employees are clueless when it comes to professional guest services. Shower, AC, and toilet did not work properly. For three days, five different staff members promised to fix it. They did either not respond at all, not tell the next shift, or did something that did not resolve the problem. Just one example: When we went to bed, we could not turn off the air. The switch was broken. A staff member installed a small electric heater. Unfortunately the heater was defect as well, and as a... more

Decided to stay here as we got an excellent rate for an overnight superior double room with sofa bed and it was convenient for the tour of Stamford Bridge Stadium and Museum we had booked as a treat for our son. Check in and out was very prompt and the room was spacious and clean. The only complaint was from our son who thought the sofa bed was uncomfortable. Other than that we thoroughly enjoyed our stay and would recommend it to anyone. We even caught a glimpse of Roman Abramovich whilst eating our fish and chips in Harry Ramsdens.

We have just stayed at the Hotel at Chelsea staying in an executive double room. The room was fairly small not as large as we were led to believe from the website, also the "fluffy" duvets were not fluffy and the mattress had the lovely "roll together" situation. Additionally the room could have done with a proper clean as there was dust everywhere. However the service in the hotel was very prompt and efficient when requesting housekeeping and room service. The location is excellent for visiting Stamford Bridge and has very good... more

we stayed at this hotel for 2 nights at the beginning of february. when we booked we asked for an early check in however this was not possible and we had to return at 2pm. The concierge did however look after our luggage. If you do not appreciate Football i would advise to check if Chelsea have a home match during your stay, as on a matchday the hotel is extremely crowded with hundreds of fans. If you are going to a match its the best place to stay as you have no problems getting to your seats. The rooms are very nice, no complaints. The... more

We stayed at this hotel Jan 2006 for a football match package, It was a great experience. The rooms were lovely The dinning was first class The staff were very nice The location was fantastic We were sitting at our dinner when Jose Mourinho walked in, to dine at the hotel resturant, we were delighted. The next morning before the chelsea v charlton match all the players walked through the hotel and were signing autographs, I was star struck, It was a fantastic christmas present.

The Fulham Broadway tube stop is fantastic and the Hotel at Chelsea is very close. This hotel is nice, not great but nice. We stayed there a full week, the location was great for visits to my wife's friends in Chessington and downtown London. The rooms were small and typical. The price was great, surrounding area wonderful. We were told we'd have to pay 1.50 euro for each phone call, regardless of the number - but that didn't appear on our bill. It was actually more annoying seeing upon checkout that we could have used the phone more... more

Stayed here with work. Managed to book myself and get a good value room for around 70 GBP. The rooms are very typical but are very comfortable. Good size bathroom and plenty of space to relax. Would recommend as a good base, there are plenty of eateries nearby and is very close to the Tube. Overall, a good hotel, excellent location and a bit different if you're fed up with central London venues

I stayed here for three days and could not fault it. The service was impeccable, probably the best of any Hotel I've stayed in anywhere in the world. The rooms were always clean and I found them cosy. I was especially impressed with the staff, as I was there at the time of the London Bombings. They bent over backwards to help me change my flights and organise a new room for me. They went beyond the call of duty. They even arranged for Chelsea FC's personal driver to take me to Heathrow the next day! I would go back in a heartbeat, and would... more