Saadia Hotel

2 readers found this review helpful

After reading reviews about the Saadia Hotel we were a little worried but went with an open mind. Myself my husband my daughter and her partner arrived at 8.30pm on 18/09/10 the reception area was quite basic we spoke to the receptionist who said he didn't have our booking and wasn't expecting us, eventually after letting him read all our booking information and receipts for payment of two weeks all inclusive he asked a porter to take us to our rooms. When the porter opened the door we was greeted with a smell of cigarette smoke, both beds had been slept in the rubbish bin was full, wet towels on the floor in the bath room, it was clear that the room had not been cleaned, the same with my daughters room, we told the porter that we were not happy and went straight back to the reception desk. They took us back to the same corridor in two different rooms the rooms had been cleaned but we found after unpacking a few items that the glass doors leading onto the balcony had been broken into they wouldn't stay closed, out side was the main road this made us very nervous, so went back down to complain, they told us that people were checking out the next day and they would find us better rooms, we said pool view but they said sorry all full even tho we had booked and paid for a pool view !!! We had a very restless night and went back to the reception the following morning, she told us to come back at 12 midday, eventually we did get two rooms but overlooking the garden and behind the entertainment stage which we didn't realise was a stage until that night when the music blasted out till 10.30pm, then the British bar would carry on the music twice as loud until 4am.The air conditioning had been turned off in the whole building on the 15th Sept and dosnt come back on again untill 15th June 2011 the temperature inside was hot and sticky. The food was the same every day some of the food looked as if it had been recycled from the following day, fish with millions of bones most of the meat was liver or chicken one day we had beef but it was full of fat every thing was cooked or soaked in oil, twice we got chips but they were too fatty to eat, after 5 days my daughter and myself became very ill with a temperature aches and pains all over we felt like we had flu, then sickness and diarrhoea we took Imodium for two days and paracetamol but nothing helped, we had to have the doctor he was very good and came within an hour he gave my daughter and injection in her bottom and lots of medication to be collected from the pharmacy, i was also given medication. Thank goodness for our Men who went into town for the medication which took them ages to find one open, but after two days we were still ill, the doctor was called again, he gave us different medication he said if this doesn't work you wont be able to fly home and you will have to go into hospital...Luckily the sickness stopped but the diarrhoea only subsided a bit the stomach cramps remained and we needed the toilets to be nearby, we did manage to get home but went straight to the doctors the following day as did my daughter. The doctor diagnosed Gastroenteritis our doctors told us that it was more than likely food related. We will be more carefull in future when choosing a hotel, and read the reviews befor we book!!!

1 reader found this review helpful

we thort the hotel was ok the staff very friendly, the rooms cleaned every day, the food was very samey every day, drinks were ok but not very much alco content, the entertainment staff tried hard but were pretty poor. the hotel is in the middle of nowhere and absolutely nothing to do around it the beach is a 100mtrs along and over the road then another 50metrs down a walkway. over all the hotel ok but VERY BORING cos theres nothing else around it

i went to tunisia for a 1week... and i had a great time in there... the staff they r friendly.. me and my sister we was the first portugues in there and they treat us soo nice... we went to pirat boat, safari for 2 days was amazing... i love it... thanks to all the staff for been gently with us...

2 readers found this review helpful

Very Good 3 Star Hotel, rooms basic and need of updating but clean, rooms cleaned daily and if anything is needed such as extra pillows staff are only too willing to help. Animation team full of enthusiasum and are so full of energy brilliant with the kids. Pool staff very helpfull, in fact all staff are great we actualy wrote in the comments book Hotel 3 star Staff 5 star and I think this sums up Saadia.

2 readers found this review helpful

Rooms basic but clean, maid service daily. Staff whent out of there way to make us feel welcome and that was before any tips were given out. Pool staff always on hand very friendly and often anticipated your needs for sunbeds. Animation team worked tirelessly throughout the day to entertain everyone. The children were amased at the teams enthusiasm and were occupied and happy from the moment they got up until they went to bed. The nights mini club show always got the children up to join in and often a few adults then after that 9-30pm approx the adult entertainment started which was just as good. The food was a good mix of local food with something to eat for everyone. All in all a thoroughly enjoyable experience and children are already wanting to book a return.

Hotel was filthy, had mould around the bathroom, was moved into 3 different rooms, balcony railing was comeing away from wall, infested with ants, no clean towels, rude staff, food was either fish and rice or fish and rice or fish and rice. hole in the cieling, nothing to do on a night time unless you can understand French songs. We paid extra £200 to come home early, DO NOT GO TO THIS HOTEL

We went to the Saadia Gardens May 2009 for our honeymoon, and I am just trying to book to go back again. What an amazing experience. Friendly Staff. Lovely and clean, great food! Awesome entertainment team! My husband and I would happily go back there year after year. We met lovely people, had a truely relaxing time. Everyone was helpful and friendly.
Give it a go! Best holiday I've ever been on!!!

2 readers found this review helpful

I have just had my 4th holiday at Hotel Saadia and thoroughly enjoyed it. The staff are friendly and accommodating. The food is good and varied. The weather is delighful. There is always something to do, if you want. Or you can just laze around the pool in the sunshine. It's incredible value at £12 /day all inclusive. What more could you want. There are plenty of places to visit off resort and it's not too expensive.

Myself and three teenage daughters spent a week (28March - 4 April) at the Saadia Hotel. Our rooms were overlooking the lovely pool and palm trees. They were basic but lovely - brick tile floor with rugs, twin beds pushed together, cleaned everyday with new towels in bathroom.
The hotel itself is quite isolated, amongst other hotels but nowhere near shops or restaurants. We were the only people to be half board so, had it not been for the lovely people we met, would have not been able to socialise properly and drink the weak cocktails and beer, which were part of the holiday experience! Everyone there should be all-inclusive as there did not seem to be any facility to pay for lunches or the delicious pancakes etc served in the afternoon. All drinks, including bottles of water etc were free all day, we would have had to buy them from the English bar which was quite expensive. The food was very different -people did complain that it wasn't British enough - but that's part of the fun of the holiday, and eggs and pancakes could be cooked to order if asked for. The staff were really helpful, even though the Animation team could be annoying at times with their persistance, but thats what they get paid to do.
Buses run outside the hotel to both Monistir and Sousse for pennies and are very convenient and hassle free. All the Tunisians we met were exceptionally lovely and even bartering in the markets was fun and not at all threatening.
We went on a two day trip down to the Sahara and Atlas mountains which was exceptional, and although it cost about £100 each was worth every penny for the experience.
All of us enjoyed the holiday immensely.

8 readers found this review helpful

first of all everyone has their own opinion on standards, my aim was for a nice relaxing two weeks and what i got i was glad with.
6 of us stayed in the saadia 2 kids and 4 adults, on arrival the staff were all pleasant and helpful and we had a member of staff help take our baggage upto the room.
room was average 3 star and very clean and the cleaners were in day in day out working really hard to ensure everywere was shining. if wanting kettles etc i would advise you to take them with you or use the facilities down in the bar, bar/restaurant was very clean and all the staff were lovely and very helpful if you needed to ask anything they would find the best solution all the time, food can get repetative after the 1st week but they do have different nights where like tunisian/mexican. lot of choice of pasta's,chips,pizza, different meats etc so you do have to be really fussy not to eat.
the animation team were brill they worked so hard from day 1 till they day we left they are such pleasant guys always on the go asking anyone to join them in
-archery
-water aerobics
-gymnastics
-crazy golf
-dance time and how could i forget the french bowls amazin at wat they do and i will miss them loads.
as for the locals they are friendly but can be pests wen they want a sale, especially in the market (medina) a clear 'imshee' will make them leave you alone we were told this word means leave me be and it worked even with the taxi's, horse and carts and the cigarette sellers on the beach.
all in all the hotel was of really good standards it is wat you pay for so dont expect 5star it is a 3, loved every minute and looking at booking another holiday at the end of sept :-)