Apartments Villa Mandi, Los Cristianos, Canary Islands
Hotel Information
Hotel Class:
Hotel Description:
Villa Mandi Golf Resort boasts excellent views right across the neighbouring golf course, so you won't have far to go for a round or two! The Villa Mandi is set in an attractive resort in a picturesque and peaceful location. With a separate children's pool and lots of space for the kids to stretch their legs, this is a good choice for a family holiday. Great for golf fanatics and those who want a relaxing break from the hustle and bustle, the Villa Mandi offers a warm reception to all its guests. Due to the peaceful location of the apartments, the Villa Mandi is not ideal for those looking for a livelier holiday. loading...
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Apartments Villa Mandi Reviews
" very good "
Submitted By: ELM
If you like 4 start quality with the added bonus of constant entertainment in a modern resort villa mandi is for you. We have just returned from one week in Villa Mandi. We normally don't do package holidays and book independently. This year we booked a package at last minute. We travelled with out 6 and 12 year old boys. The apartments are set in well kept gardens over looking a golf course def worth the 4 start status, internally they are clean and spacious, the kitchen was poorly equipped and it would be impossible cook anything more than a slice of toast or a salad at lunch time - this was fine for us but a surprise in comparison to other holiday apartments we have stayed in. The apartments also lacked storage for clothes. However they we clean and in good condition, daily maid changing towels etc.
The pool area is lovely and clean, one pool has constant activities and games and the other was quieter being slightly boring and enjoying peace and quiet we went for the quiet pool. The bar is lovely, food OK but we ate out all nights but one, too many restaurants around to enjoy.
15 to 20 minute walk to shops and bar, lots of taxis, supermarket at resort very expensive. Resort ok but we did miss lack of old town, full on bars and restaurants offering full english breakfast - which is not what we go on holiday for - did find some nice tapas bars our fav was Sal Negra in Los Cristianos, fab food and view and even managed to throw together a pizza for the kids even though not on menu.
Great kids club and cant speak highly enough of the girls in kidszone - very professional and had no concerns leaving our 6 year old in there care.
So would we go back - yes we would, but ideally we like to explore new places
The pool area is lovely and clean, one pool has constant activities and games and the other was quieter being slightly boring and enjoying peace and quiet we went for the quiet pool. The bar is lovely, food OK but we ate out all nights but one, too many restaurants around to enjoy.
15 to 20 minute walk to shops and bar, lots of taxis, supermarket at resort very expensive. Resort ok but we did miss lack of old town, full on bars and restaurants offering full english breakfast - which is not what we go on holiday for - did find some nice tapas bars our fav was Sal Negra in Los Cristianos, fab food and view and even managed to throw together a pizza for the kids even though not on menu.
Great kids club and cant speak highly enough of the girls in kidszone - very professional and had no concerns leaving our 6 year old in there care.
So would we go back - yes we would, but ideally we like to explore new places
Advice: If you have young children that like taking part in activites you wont go wrong
Activities: Sal Negra in Los Cristianos
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- Date of Holiday:Jun 2009
- Board Basis:Self Catering
- Tour Operator:Thomson
" Brilliant!! "
Submitted By: RMFC
We're a family of four, our two boys being 3 and 6. I'll break my review into different catergories.
Accomodation - The accomodation was 1st class and a lot bigger than we expected. It was in a very good condition and a cleaner would be there on a daily basis to replace any towels and take away any rubbish. You are supplied with a microwave, hob, kettle and toaster, which you don't have to hire. You can also choose to get Sky. Although we didn't, the costs were approximately €5 per night. If you don't get Sky you get a few Spanish channels, BBC News, CNN and Eurosport. On a side note we couldn't believe how well kept the grounds were.
Restaurant - We had one breakfast and one evening meal in the on site restaurant. We all enjoyed the breakfast, with a large variety to please all, if a little on the expensive size. The evening meal however was a different matter. The food was bland and horrible and we never went back there again. A few other people we spoke to also said the same about the evening meal. The staff at the restaurant were excellent though and made a real effort with us and the kids.
Shop - As previously mentioned the shop is rather expensive, but it does cater for most of your needs. If you really didn't want to use it there are plenty of shops in Los Christianos which you can buy your supplies.
Reps and Staff - Whoever deals with the hiring of staff here should be given a slap on the back. During our stay every member of staff was absolutely fantastic. From the Reps, who spend so much time and effort to ensure everyone has a good holiday, to the restaurant staff, bar staff, the girls who work in the shop, cleaners and the hotel reception. I seriously can't give the employees enough praise and they are one of the main reasons why we'll be booking up again next year.
Entertainment - There was so much stuff going on during the day and evening that we regretted pre buying tickets to Jungle Park and Aqualand. Our children had much more fun playing around the pool doing the games the Reps run. The kiddy clubs they run are well orgnaised and each time our children had great fun. The hour long kidzone between 20:30-21:30 can become repetitive for adults, but, again, our kids loved it every night. The Reps put so much effort into running it that you end up tired watching them!! The entertainment after was nothing spectacular but good enough.
Vacinty - It is about a 20 minute walk to Los Christianos. We done the walk on the first day but then got a cab anywhere we wanted after that. You can book a cab from hotel reception and there are loads of them all around town for the return journey. It was around €6 to Los Christianos. I found, on the whole, the cab experience to be very cost effective.
Things to do - We only did two excursions to Jungle Park and Aqualand. Both were ok although our kids wanted to go back to playing by the pool. We were told that Siam Park was very good, better than Aqualand. We prebooked before we went but in hindsight we'd have waited until our holiday. When eating out we really liked the Aberdeen steak house, where you could get a three course meal for €7.99, and the Slow boat, a very nice chinese.
As you can probably tell we loved our holiday and will defintely be booking up again for next year. If given a choice you should go for self catering. If i had to endure the on site restaurant everynight it would have spoiled the holiday a bit.
Accomodation - The accomodation was 1st class and a lot bigger than we expected. It was in a very good condition and a cleaner would be there on a daily basis to replace any towels and take away any rubbish. You are supplied with a microwave, hob, kettle and toaster, which you don't have to hire. You can also choose to get Sky. Although we didn't, the costs were approximately €5 per night. If you don't get Sky you get a few Spanish channels, BBC News, CNN and Eurosport. On a side note we couldn't believe how well kept the grounds were.
Restaurant - We had one breakfast and one evening meal in the on site restaurant. We all enjoyed the breakfast, with a large variety to please all, if a little on the expensive size. The evening meal however was a different matter. The food was bland and horrible and we never went back there again. A few other people we spoke to also said the same about the evening meal. The staff at the restaurant were excellent though and made a real effort with us and the kids.
Shop - As previously mentioned the shop is rather expensive, but it does cater for most of your needs. If you really didn't want to use it there are plenty of shops in Los Christianos which you can buy your supplies.
Reps and Staff - Whoever deals with the hiring of staff here should be given a slap on the back. During our stay every member of staff was absolutely fantastic. From the Reps, who spend so much time and effort to ensure everyone has a good holiday, to the restaurant staff, bar staff, the girls who work in the shop, cleaners and the hotel reception. I seriously can't give the employees enough praise and they are one of the main reasons why we'll be booking up again next year.
Entertainment - There was so much stuff going on during the day and evening that we regretted pre buying tickets to Jungle Park and Aqualand. Our children had much more fun playing around the pool doing the games the Reps run. The kiddy clubs they run are well orgnaised and each time our children had great fun. The hour long kidzone between 20:30-21:30 can become repetitive for adults, but, again, our kids loved it every night. The Reps put so much effort into running it that you end up tired watching them!! The entertainment after was nothing spectacular but good enough.
Vacinty - It is about a 20 minute walk to Los Christianos. We done the walk on the first day but then got a cab anywhere we wanted after that. You can book a cab from hotel reception and there are loads of them all around town for the return journey. It was around €6 to Los Christianos. I found, on the whole, the cab experience to be very cost effective.
Things to do - We only did two excursions to Jungle Park and Aqualand. Both were ok although our kids wanted to go back to playing by the pool. We were told that Siam Park was very good, better than Aqualand. We prebooked before we went but in hindsight we'd have waited until our holiday. When eating out we really liked the Aberdeen steak house, where you could get a three course meal for €7.99, and the Slow boat, a very nice chinese.
As you can probably tell we loved our holiday and will defintely be booking up again for next year. If given a choice you should go for self catering. If i had to endure the on site restaurant everynight it would have spoiled the holiday a bit.
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- Date of Holiday:May 2009
- Board Basis:Self Catering
- Tour Operator:Booked Independently
" Well worth it! "
Submitted By: sg_sol
Just got back from the Villa Mandi after a 2 week stay and wanted to comment straight away for all those out there who want some feedback. We went with Thomson from 1st -15th May self catering.
First the reps. Fantastic!! They all worked exceptionally hard and had endless energy. I don’t think I saw any without a smile on their face and they always seemed genuinely happy to see and talk to you. There were 10 of them working at villa mandi and I could try to name them all but would probably fail. The two most memorable, simply because they ran all the poolside activities and evening stuff, were Dawn and Rhianne. They were excellent and must surely be taking their vitamins every day (or happy pills) as they never stopped. All of them deserve loads of praise though.
We’ve never been on a family club holiday before (usually travel independently) and I was a bit worried before I went that it would be a bit like that programme “Benidorm” that was on tv with enforced merriment and dreadful entertainment. Thankfully it wasn’t. Although there were activities around the pool from 11am (on the hour till 4pm) the reps didn’t bother you if it was clear you didn’t want to get involved. All the activities (except water polo) were open to all ages. We played most of them at some point and had a lot of fun, and won prizes!! Our 4 year old went to the Tots club (10-12am) a number of times and really enjoyed it. I was very impressed with the kidzone rooms that were very well resourced and beautifully decorated by the reps. There was also a drop in club most days (1-3pm) and an evening club (6.30-8.30pm) which cost €3. When our wee one got a bit too much sun at the beach these clubs were particularly great as they kept him entertained while out of the sun….we’d never have been able to keep him sitting in the shade all day! On a Thursday evening there was a chocolate party at the club. We didn’t bother feeding our 4 year old that night as he had so many sweets and chocolate there was no point. Kids get totally covered in chocolate and have a ball…expect them to be messy and don’t put on their party clothes before sending them!
Three mornings a week (9-9.45) there was toddlerzone for under 3s (parent to stay) with craft, story and singing. Our 1year old enjoyed this too and made some pretty pictures.
Every evening from 8.30-9.30ish there was the kids disco led again by the reps. This was thoroughly enjoyed by most of the kids. I found it really boring after the 2nd night as it was the same songs and dances every night and the games lasted way too long (especially for the younger kids who were sitting out most of the time). I think there should have been opportunities for kids to do their own dancing to other music and even to dance with their parents. After kids disco there was prize giving, then some form of entertainment laid on by the reps or the hotel, some of this was particularly good but by the time it started (10ish) we usually had to leave to put the kids to bed, shame it was so late. All of this was rounded off by a disco till after 12.00.
Now the hotel: Yes it is a 20 to 25 min walk from the beach, but there are 2 courtesy buses down each morning and one back in the late afternoon (could do with several more times). We took buggies for both our kids and didn’t find the walk there or back any bother at all. I’d say the biggest problem was just finding out the best route to take to get to where you want to go. Taxi cost no more than €5.50, though check your change carefully as they are pretty fly and short changed us on 2 occasions.
The rooms are a great size and many have fantastic views, though some most certainly don’t, so be sure to ask for a room overlooking the golf course when you book or you could end up looking at the wall of the room opposite. Cooking facilities are very basic and disappointing, 2 ring cooker but very difficult to fit 2 pots on at the same time! Had to ask for sharp knives and a tin opener, and had to ‘acquire’ some decent tall glasses from the bar. Little storage for food. Clothes storage is poor too. Big wardrobes but no real shelving. Hotel charge for safe in your room €2.50 a day, which is a total rip off as you can’t do without it. Especially as the cleaners are in every day, and in our case the gardener to get access for watering a plant on the roof (hotel didn’t even inform us about this bloke). Don’t expect a sunbed on your balcony as these cost €2.65 a day each…rip off too. Prices in the hotel shop are hugely inflated (about 4 times that of the supermarkets) though there is a good selection, so we avoided it at all costs. Ice lollies at the bar are extortionate (nearly €10 for 4!!) even for the cheapest. All of the staff in the hotel were very nice indeed and just like the reps, all smiled when they saw you. The pool area was given a thorough clean each morning, which is why you can’t use the sunbeds before 9am. The lady who cleaned our room was absolutely fantastic. Her name was Candelaria, named after one of Tenerife’s saints. Very quick but did a good deep clean every day (was there when she did it a few times) and I only wish I could find someone like her back here to clean my house.
Prices in the hotel & for the services were the only reason it didn’t score a 10/10
First the reps. Fantastic!! They all worked exceptionally hard and had endless energy. I don’t think I saw any without a smile on their face and they always seemed genuinely happy to see and talk to you. There were 10 of them working at villa mandi and I could try to name them all but would probably fail. The two most memorable, simply because they ran all the poolside activities and evening stuff, were Dawn and Rhianne. They were excellent and must surely be taking their vitamins every day (or happy pills) as they never stopped. All of them deserve loads of praise though.
We’ve never been on a family club holiday before (usually travel independently) and I was a bit worried before I went that it would be a bit like that programme “Benidorm” that was on tv with enforced merriment and dreadful entertainment. Thankfully it wasn’t. Although there were activities around the pool from 11am (on the hour till 4pm) the reps didn’t bother you if it was clear you didn’t want to get involved. All the activities (except water polo) were open to all ages. We played most of them at some point and had a lot of fun, and won prizes!! Our 4 year old went to the Tots club (10-12am) a number of times and really enjoyed it. I was very impressed with the kidzone rooms that were very well resourced and beautifully decorated by the reps. There was also a drop in club most days (1-3pm) and an evening club (6.30-8.30pm) which cost €3. When our wee one got a bit too much sun at the beach these clubs were particularly great as they kept him entertained while out of the sun….we’d never have been able to keep him sitting in the shade all day! On a Thursday evening there was a chocolate party at the club. We didn’t bother feeding our 4 year old that night as he had so many sweets and chocolate there was no point. Kids get totally covered in chocolate and have a ball…expect them to be messy and don’t put on their party clothes before sending them!
Three mornings a week (9-9.45) there was toddlerzone for under 3s (parent to stay) with craft, story and singing. Our 1year old enjoyed this too and made some pretty pictures.
Every evening from 8.30-9.30ish there was the kids disco led again by the reps. This was thoroughly enjoyed by most of the kids. I found it really boring after the 2nd night as it was the same songs and dances every night and the games lasted way too long (especially for the younger kids who were sitting out most of the time). I think there should have been opportunities for kids to do their own dancing to other music and even to dance with their parents. After kids disco there was prize giving, then some form of entertainment laid on by the reps or the hotel, some of this was particularly good but by the time it started (10ish) we usually had to leave to put the kids to bed, shame it was so late. All of this was rounded off by a disco till after 12.00.
Now the hotel: Yes it is a 20 to 25 min walk from the beach, but there are 2 courtesy buses down each morning and one back in the late afternoon (could do with several more times). We took buggies for both our kids and didn’t find the walk there or back any bother at all. I’d say the biggest problem was just finding out the best route to take to get to where you want to go. Taxi cost no more than €5.50, though check your change carefully as they are pretty fly and short changed us on 2 occasions.
The rooms are a great size and many have fantastic views, though some most certainly don’t, so be sure to ask for a room overlooking the golf course when you book or you could end up looking at the wall of the room opposite. Cooking facilities are very basic and disappointing, 2 ring cooker but very difficult to fit 2 pots on at the same time! Had to ask for sharp knives and a tin opener, and had to ‘acquire’ some decent tall glasses from the bar. Little storage for food. Clothes storage is poor too. Big wardrobes but no real shelving. Hotel charge for safe in your room €2.50 a day, which is a total rip off as you can’t do without it. Especially as the cleaners are in every day, and in our case the gardener to get access for watering a plant on the roof (hotel didn’t even inform us about this bloke). Don’t expect a sunbed on your balcony as these cost €2.65 a day each…rip off too. Prices in the hotel shop are hugely inflated (about 4 times that of the supermarkets) though there is a good selection, so we avoided it at all costs. Ice lollies at the bar are extortionate (nearly €10 for 4!!) even for the cheapest. All of the staff in the hotel were very nice indeed and just like the reps, all smiled when they saw you. The pool area was given a thorough clean each morning, which is why you can’t use the sunbeds before 9am. The lady who cleaned our room was absolutely fantastic. Her name was Candelaria, named after one of Tenerife’s saints. Very quick but did a good deep clean every day (was there when she did it a few times) and I only wish I could find someone like her back here to clean my house.
Prices in the hotel & for the services were the only reason it didn’t score a 10/10
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- Date of Holiday:May 2009
- Board Basis:Self Catering
- Tour Operator:Thomson
" a holiday worth waiting for "
Submitted By: roloandsox
we only had a small local hoilday in august as we wanted to have our family holiday in Tenerife at x-mas it was worth waiting for.We had only one day of heavy rain and the rest of the week was fantastic.The hotel was amazing couldn't falt it,it was so clean.My two children thought they were stopping in a pent house suite it was massive and upstairs with their own bathroom.We had quite a few meals in the restaurant which were quite nice but expensive.The pool was lovely and the children spent most of their time there,the tiles around the pool were slippy,but you just had to tred carefully,it was no slippier than anywhere else we've been.All of the staff was well mannered and polite and willing to help.The only reason we havent gave it a ten out of ten is the distance down to the harbour or beach.We enjoy walking it took about 15 minutes to get there,which we didn't mind at first but by the end of the week it was begining to get to us,especially when you only wanted a meal and a drink at night.That was the only down side/oh yes the Tom-Tom drums which we heared a couple of nights when we where in bed which went on till quite late.Overall the holiday was excellent and we would go there again.
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- Date of Holiday:Dec 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" Fantastic family holiday "
Submitted By: Carol R
I feel compelled to write this review after having read some of the others regarding the Villa Mandi and especially the Thomson reps. My husband and I took our 3-year-old daughter to Villa Mandi in October in what turned out to be the final 2 weeks of Thomson's 'residence' there. We had read reviews before we left, so were wary of a few things (sunbed rules, distance to beach, etc. etc.) but we ended up having a fantastic time. The only thing stopping me giving the resort a 10/10 rating was the fact that the main pool was closed for the final 5 days of our holiday for 'essential maintenance' - something Thomson knew about but had chosen not to tell us about when we booked (black mark for Thomson). The hotel is a good distance from town if you are walking with a small child, but taxis are plentiful and it wasn't a real hardship. Can't comment on the food as we only ate in the restaurant a couple of times (not bad). But what I can't understand is the negative comments about the reps... Super Duper Dawn was fantastic, as were all the girls. It was their last 2 weeks there, so you might have expected them to be a bit 'demob happy' themselves, but they were all great. The hotel was half-empty, but they still put in lots of effort and made the holiday that extra bit special for us. My little girl has developed a Thomson The Dog obsession which shows no sign of going away! So thank you Thomson Reps, and especially Dawn and Philippa, for being such lovely hosts.
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- Date of Holiday:Oct 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" Villa Mandi "
Submitted By: claire and Dave white
This was our first time in Tenerife and we loved it ! My Husband and my 8 year old Daughter stayed at the Villa Mandi Golf resort and thought it was fab.
The rooms were very clean and well maintained with fresh towels daily. We had read some very bad reviews before we went so were very aprehensive about the resort and the reps but to be honest they were fantastic.
The entertainment was good could have been better but this was no fault of the reps who were understaffed and under pressure to keep every one happy. A special mention has to go to Super Duper Dawn as she was great with us, she seemed to have be having a tough time where reviews were concerned but we saw none of this in fact it was the exact opposite.
We met some great Families and had a great time
The weather was great and we cannot fault the resort we plan to return next year.
The grounds were immaculate.
We decided to walk into the resort centre most days as the taxi fares would vary so much and the walk was only about 15 mins.
Overall we loved this holiday and would recommend it to anyone.
The rooms were very clean and well maintained with fresh towels daily. We had read some very bad reviews before we went so were very aprehensive about the resort and the reps but to be honest they were fantastic.
The entertainment was good could have been better but this was no fault of the reps who were understaffed and under pressure to keep every one happy. A special mention has to go to Super Duper Dawn as she was great with us, she seemed to have be having a tough time where reviews were concerned but we saw none of this in fact it was the exact opposite.
We met some great Families and had a great time
The weather was great and we cannot fault the resort we plan to return next year.
The grounds were immaculate.
We decided to walk into the resort centre most days as the taxi fares would vary so much and the walk was only about 15 mins.
Overall we loved this holiday and would recommend it to anyone.
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- Date of Holiday:Sep 2008
- Board Basis:Self Catering
- Tour Operator:Portland Direct
" Relaxing Holiday "
Submitted By: Kathy Higham
We have just returned from a wonderful holiday in Tenerife. We stayed at the Villa Mandi Apartments near Los Christianos organised by our Tour Operator - First Choice/Thompson. We found both the rooms and the resort to be very spacious and spotlessly clean. Dawn and her colleagues from Thomson Family Club worked hard around the clock to make sure all the children and adults were occupied and haveing a great time. What an incredible young lady!! Dawn has an incredible gift of somehow remembering every single persons name and makes everyone feel welcome. She has a wonderfull personality and is a credit to Thompson - Keep up the good work girls!!
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- Date of Holiday:Sep 2008
- Board Basis:Self Catering
- Tour Operator:First Choice
" We (myself, my partner and 4 year old... "
Submitted By: Mrs G Toner
We (myself, my partner and 4 year old daughter) have just returned from a fantastic week away at Villa Mandi. Had read alot of the comments before we went and had mixed feelings about going, although we shouldn't have worried at all. Super Duper Dawn was great with the kids and we had no complaints there. Flip Flop Philippa was also a great rep but to be honest, we think she should make singing her career! (that's a compliment by the way).
The pool area was clean and the tiles were no slippier than anywhere else we've been. We didn't see any accidents at all in the week we spent there.
We ate in the hotel snack bar and restaurant a few times during our stay and found the food to be expensive but adequate. There are lot's of Chinese buffets around where you can eat as much as you want for around 6-7 euros which isn't bad. We did this on 2 nights. The hotel shop is expensive but has everything you need if you don't want to venture out to get your shopping. If you are able to, you should find a local supermarket where the goods are alot cheaper.
We highly recommend Loro Parque as a day trip. It cost us 120euros for the 3 of us which is around £90 but well worth it. The dolphin and orca shows were brilliant.
Our daughter went to Kids Club most days and thoroughly enjoyed herself. So much so that she prefers that to going to nursery back home and wants to go back to Tenerfie NOW!
The apartments were fantastic. We were in room 223 which was next door to reception and had a pool view and overlooked the golf course and mountain. Lovely!
The only other small complaint is that the Disco Bar closed at 12am. This was fine, but if we wanted to finish our drinks or chat to friends for a bit longer we had to go up to the pool area. You would think this would be ok, but on our last night someone complained about the 'noise' (people talking) and eventually the police came. They were very arrogant and threatening! A bit over the top in my opinion. We were on holiday after all! Anyway, my suggestion is that they close the bar in the Disco bar but keep the room open for an extra hour or so to avoid any more incidents like ours.
All in all we had a fantastic holiday and would highly recommend the Villa Mandi. Hopefully we can return again soon.
The pool area was clean and the tiles were no slippier than anywhere else we've been. We didn't see any accidents at all in the week we spent there.
We ate in the hotel snack bar and restaurant a few times during our stay and found the food to be expensive but adequate. There are lot's of Chinese buffets around where you can eat as much as you want for around 6-7 euros which isn't bad. We did this on 2 nights. The hotel shop is expensive but has everything you need if you don't want to venture out to get your shopping. If you are able to, you should find a local supermarket where the goods are alot cheaper.
We highly recommend Loro Parque as a day trip. It cost us 120euros for the 3 of us which is around £90 but well worth it. The dolphin and orca shows were brilliant.
Our daughter went to Kids Club most days and thoroughly enjoyed herself. So much so that she prefers that to going to nursery back home and wants to go back to Tenerfie NOW!
The apartments were fantastic. We were in room 223 which was next door to reception and had a pool view and overlooked the golf course and mountain. Lovely!
The only other small complaint is that the Disco Bar closed at 12am. This was fine, but if we wanted to finish our drinks or chat to friends for a bit longer we had to go up to the pool area. You would think this would be ok, but on our last night someone complained about the 'noise' (people talking) and eventually the police came. They were very arrogant and threatening! A bit over the top in my opinion. We were on holiday after all! Anyway, my suggestion is that they close the bar in the Disco bar but keep the room open for an extra hour or so to avoid any more incidents like ours.
All in all we had a fantastic holiday and would highly recommend the Villa Mandi. Hopefully we can return again soon.
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- Date of Holiday:Sep 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" We (mum dad and 2 year old) stayed in... "
Submitted By: Mr S Bower
We (mum dad and 2 year old) stayed in villa mandi in late september 2008 and were very happy with the holiday. We booked it as a last minute booking as we have stayed in other appartments off the golf course and had no idea that it was a thomson family club resort. this basically means that there is something going on at ther resort for kids and adults for about 18 hours a day. Had I have known this before we booked I would have chosen a different location and it was quite a shock at first.
However, the enthusiasm of the entertainment staff (Dawn and Philippa) was infectious and the childrens facilities (and play staff) wew exceptional.
The hotel itself was stunning; well maintained, clean and tidy and the service was good too. we only ate at the hotel one lunch time and it was adequate... but nothing better. The reason this does not score a 10 out of 10 is because the rooms were verry noisy. Not from traffic but from the disco (which went on to midnight every night) and from the neighbours. The walls were so thin that on the last night the man in the next appartment passed windand my wife tutted in disgust thinking I had done it!
All in all, a very enjoyable holiday.
However, the enthusiasm of the entertainment staff (Dawn and Philippa) was infectious and the childrens facilities (and play staff) wew exceptional.
The hotel itself was stunning; well maintained, clean and tidy and the service was good too. we only ate at the hotel one lunch time and it was adequate... but nothing better. The reason this does not score a 10 out of 10 is because the rooms were verry noisy. Not from traffic but from the disco (which went on to midnight every night) and from the neighbours. The walls were so thin that on the last night the man in the next appartment passed windand my wife tutted in disgust thinking I had done it!
All in all, a very enjoyable holiday.
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- Date of Holiday:Sep 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" Jus arrived back from Villa Mandi.... "
Submitted By: Miss J Warren
Jus arrived back from Villa Mandi. First of all the apartments were amazing, we had a rooftop balcony as well as a balcony with a table and chairs. The beds were very comfy and there was plenty of room to put your clothes The cleaners came round every day and changed the towels, made the beds and swept and mopped up.
The pool was very clean and there were planty of sunbeds on each pool. Yes the tiles were slippy but so are most of them in apartments and hotels around the poolside. The reps were very friendly especially Flip Flop Phillipa and Super Duper Dawn. We only ate in the complex twice both times for breakfast and for the price you could eat loads. We didnt eat at night as we always like to go out and about when we are on holiday. I would recommend the Star of Asia, they are very friendly the food is lovely and very reasonable.
Can I just give a bit of advice to anyone who is stopped by someone handing out scratch cards, give them a wide berth, if you win they ask you to go in a taxi, you are then taken to a place where they are opening a new hotel, they want you to spend 90 minutes there and wont tell you what you have won if you have a winning ticket unless you agree to stay 90 mins and look around the hotel.
The walk to the town centre is about 20 minutes but it is certainly worth it as there are loads pf bars and some amazing shops.
We would definitely go back to Villa Mandi again
The pool was very clean and there were planty of sunbeds on each pool. Yes the tiles were slippy but so are most of them in apartments and hotels around the poolside. The reps were very friendly especially Flip Flop Phillipa and Super Duper Dawn. We only ate in the complex twice both times for breakfast and for the price you could eat loads. We didnt eat at night as we always like to go out and about when we are on holiday. I would recommend the Star of Asia, they are very friendly the food is lovely and very reasonable.
Can I just give a bit of advice to anyone who is stopped by someone handing out scratch cards, give them a wide berth, if you win they ask you to go in a taxi, you are then taken to a place where they are opening a new hotel, they want you to spend 90 minutes there and wont tell you what you have won if you have a winning ticket unless you agree to stay 90 mins and look around the hotel.
The walk to the town centre is about 20 minutes but it is certainly worth it as there are loads pf bars and some amazing shops.
We would definitely go back to Villa Mandi again
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- Date of Holiday:Sep 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" After a fantastic holiday at the... "
Submitted By: Mrs M Wright
After a fantastic holiday at the Villa Mandi in 2007, the kids begged us to go back again this year (Chloe 9 and Connor 7). It is something we have never done before as we like to try different places, but gave in to the kids in the end.
When we arrived we had the same appartment as last year (214, emailed hotel direct prior to arrival), which has excellent views of the golf course and overlooks the pool. To our amazement there were another 5 families there again this year that we had met last year.
Hotel is a good 20 min walk for Los Cristianos and Las Americas, but you can get a taxi, but will cost you between 4 - 8 euros. Restaurants in both are fantastic, would highly recommend Dreamers and Goodfellows on Los Cristianos harbour and many many great restaurants in the Safari Centre. Food in the restaurant in the hotel is OK (better than last year), but improvements could still be made.
Hotel is fantastic, rooms are very spacious and cleaned daily. Cleaners are fantastic and do a very good job. Reception staff (Antonio and David) are amazing and manager is also very friendly and happy to chat to everyone. Restaurant and bar staff are very good, especially Paulina who was there last year and is great with the kids.
Pool area was not as clean as last year, and agreeing with previous comments appeared only to be cleaned properly after complaints were made. The tiles around the pool are very slippy but that is the same where ever you go.
Overall, the hotel and all the staff deserve 10/10.
So after all that, the holiday sounds great. What I have failed to mention so far are the Thomson reps. To be fair Flip Flop Phillipa was great and tried her best to get everyone involved in the day and night time activities. To no avail Im afraid as she was let down by her fellow entertainer, supa dupa Dawn. Dawn apparently broke her toe the week before we arrived which she told us about every day over the mic. She chose which guests she would chat to and stuck with them until they left (which was fine with us), she was rude and abrupt during the daytime games and not very pleasant to the kids during water polo. I only saw the team leader 3 times, twice on reps V guests day and the other at our departure meeting. We were honest with her and she promised things would be looked into.
The day and night time entertainment was very poor, the reps looked like they did not want to be there and games during the day were very repetative. Such a shame as last years reps and entertainment was 100%.
Luckily, we met lots and lots of fantastic families and created our own entertainment both day and night. spent many an evening drinking our own beers in the bar after it has closed and had a really good laugh.
I would highly recommend this resort as a fantastic family holiday, but would highly reccommend that Thomson look at their reps and select only the best for this resort as it would be a shame it people stopped going because of them.
When we arrived we had the same appartment as last year (214, emailed hotel direct prior to arrival), which has excellent views of the golf course and overlooks the pool. To our amazement there were another 5 families there again this year that we had met last year.
Hotel is a good 20 min walk for Los Cristianos and Las Americas, but you can get a taxi, but will cost you between 4 - 8 euros. Restaurants in both are fantastic, would highly recommend Dreamers and Goodfellows on Los Cristianos harbour and many many great restaurants in the Safari Centre. Food in the restaurant in the hotel is OK (better than last year), but improvements could still be made.
Hotel is fantastic, rooms are very spacious and cleaned daily. Cleaners are fantastic and do a very good job. Reception staff (Antonio and David) are amazing and manager is also very friendly and happy to chat to everyone. Restaurant and bar staff are very good, especially Paulina who was there last year and is great with the kids.
Pool area was not as clean as last year, and agreeing with previous comments appeared only to be cleaned properly after complaints were made. The tiles around the pool are very slippy but that is the same where ever you go.
Overall, the hotel and all the staff deserve 10/10.
So after all that, the holiday sounds great. What I have failed to mention so far are the Thomson reps. To be fair Flip Flop Phillipa was great and tried her best to get everyone involved in the day and night time activities. To no avail Im afraid as she was let down by her fellow entertainer, supa dupa Dawn. Dawn apparently broke her toe the week before we arrived which she told us about every day over the mic. She chose which guests she would chat to and stuck with them until they left (which was fine with us), she was rude and abrupt during the daytime games and not very pleasant to the kids during water polo. I only saw the team leader 3 times, twice on reps V guests day and the other at our departure meeting. We were honest with her and she promised things would be looked into.
The day and night time entertainment was very poor, the reps looked like they did not want to be there and games during the day were very repetative. Such a shame as last years reps and entertainment was 100%.
Luckily, we met lots and lots of fantastic families and created our own entertainment both day and night. spent many an evening drinking our own beers in the bar after it has closed and had a really good laugh.
I would highly recommend this resort as a fantastic family holiday, but would highly reccommend that Thomson look at their reps and select only the best for this resort as it would be a shame it people stopped going because of them.
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- Date of Holiday:Aug 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" We stayed at the Villa Mandi, 2... "
Submitted By: Mrs C Barlow
We stayed at the Villa Mandi, 2 adults and 1 child, 11 year old boy. We found the apartment to be spotless and spacious and was cleaned daily with towels everyday and clean sheets every 3rd day. The tompson reps were excellent and always had time for a chat and the children. The food and service were poor which we found to be a problem as the accomodation was a 20 minute walk from other restuarants so we ate in snack bar during the day but never enjoyed the food. The hotel ran a courtesy bus to the beach which was lovely and we found ourselves using this service to go to resort to eat breakfast and walk back. A visit to Loro park is a must. Overall we had a lovely holiday but would not return to this hotel just because of the distance to resort centre but would definetley recommend to others, especially to families with small children.
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- Date of Holiday:May 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" Just returned after a 2 week holiday... "
Submitted By: standfreekev
Just returned after a 2 week holiday staying at the Villa Mandi.
There was myself , my partner and my son who will be 3 in November.
The bad reviews are harsh in my opinion. The 9am rule for the swimming pool is the same for everone so going down before that and trying to get the best seats is childish.
The tiles were slippy, But every tile that is wet is slippy, Certainly not isolated to the Villa Mandi.
Yes the Villa Mandi is a good walk to the two main resorts but its next to a golf course so you would expect it to be out of the way a bit. 6 Euro's for a taxi to and from the resorts.
The little supermarket which is part of the complex was a little expensive but was fine for getting the daily newspaper and some day to day items.
The food at the restaurant was average, we dined there about 6 times at night, twice we got a take away delivered to the room and the rest of the nights we ate out.
The rooms were fantastic, Fully air conditioned , very spacious and cleaned to a very high stanfard daily, Our room was number 214 , with the balcony looking over the pool also overlooking the golf course green. best room for views IMO.
The reps , Dawn and Philipa were fantastic and kept us entertained during the long sunkissed days at the poolside. Then in the evening they had a daily entertainment show that was for the first hour or so aimed at the kids, Great viewing, The adult entertaiment was average.
quick summary -
Great holiday enjoyed greatly especially by the boy. in and out of the swimming pool all day (and night if he got the chance) and would consider going back next year.
And it was hot hot hot.
There was myself , my partner and my son who will be 3 in November.
The bad reviews are harsh in my opinion. The 9am rule for the swimming pool is the same for everone so going down before that and trying to get the best seats is childish.
The tiles were slippy, But every tile that is wet is slippy, Certainly not isolated to the Villa Mandi.
Yes the Villa Mandi is a good walk to the two main resorts but its next to a golf course so you would expect it to be out of the way a bit. 6 Euro's for a taxi to and from the resorts.
The little supermarket which is part of the complex was a little expensive but was fine for getting the daily newspaper and some day to day items.
The food at the restaurant was average, we dined there about 6 times at night, twice we got a take away delivered to the room and the rest of the nights we ate out.
The rooms were fantastic, Fully air conditioned , very spacious and cleaned to a very high stanfard daily, Our room was number 214 , with the balcony looking over the pool also overlooking the golf course green. best room for views IMO.
The reps , Dawn and Philipa were fantastic and kept us entertained during the long sunkissed days at the poolside. Then in the evening they had a daily entertainment show that was for the first hour or so aimed at the kids, Great viewing, The adult entertaiment was average.
quick summary -
Great holiday enjoyed greatly especially by the boy. in and out of the swimming pool all day (and night if he got the chance) and would consider going back next year.
And it was hot hot hot.
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- Date of Holiday:Sep 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" The Villa Mandi is a fantastic hotel... "
Submitted By: Mrs S Lawson
The Villa Mandi is a fantastic hotel in a perfect setting. It is like being in your very own village and the rooms are lovely. Very spacious and very clean. The hotel staff are extremely professional and nothing is too much bother. The sunbed situation is annoying but unavoidable during the busy season although it got better as the management bought more sunbeds. The problem is that people make friends and get used to sitting in a certain area and want to stay there for the holidays.I have been to lots of hotels around the world and there is never a perfect solution to the age old sunbed problem during busy times. The food is adequate, nothing special but ok for the odd meal & at lunchtimes. Los Cristianos , Las Americas especially the Safari centre, are the places to go for a great meal with a huge choice of different food types. We recommend Lunares & The Little Italy. This was our second holiday at this hotel (Aug 2006 was our first trip) and we had another great holiday , however, the entertainment was no where near as good this year as in 2006. A male rep is needed and the shows were totally unprofessional this time apart from the touring rep show and a couple of outside entertainers. In 2006 you had to get a seat in the disco bar early but, this year , most nights , half the bar was empty. Thomson need to rectify this problem as the curent super duper! rep really does not have the right attitiude to be an entertainment rep as she definitely cannot cope with the job. Many times she bordered on being very rude, she defintely had her favourites and people she disliked although I really don't think any names need to be mentioned. This is unacceptable and on one occasion a situation occurred which could have turned nasty but for the intervention of the guests as the rep had no control and could not sort it without fuelling it! However due to this we, as guests, made our own entertanment and became a very close group of friends and I am sure we will all stay in touch. I would recommend anyone to visit the Villa mandi as it is a fantastic place and you will have a great time and make lots of friends. From Anna & Antonio on reception to the hosekeeping staff and David, Pauline & the others in the bar/restaurant you will love it and will be like 50% of us there and you will return.
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- Date of Holiday:Aug 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
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Here are the things we loved about Villa Mandi:
1. The Quiet location
2. The Pool areas and day entertainment
3. The great staff in reception
4. The excellent Thomson's reps (especially Reanne and Thomson... 'THE DOG')
5. The cleanliness of the rooms and grounds
6. The generous size of the rooms
7. And the best thing about it was... The Kids Club and staff.
But there were some negatives:
1. The high priced supermarket on-site
2. The long walk to other bars and other supermarkets (about 10-15 mins if you walk fast)
3. The not so friendly and slow pool bar staff
4. The food served on-site was poor value
5. The very hot and slippy tiles around the pool made grown men cry
6. Not enough Parasols around the pool
7. You have to put your towels out at 9am if you want a decent spot round the pool
8. High cost security safe (32 Euros for 14 nights)
Overall we had a great holiday and will probably return because the kids club was so good. We flew with Monarch who gave us extra leg room seats out and inbound. The Monarch flights were cheaper and at better times than the Thompson flights. We got a taxi from Airport to Villa Mandi (25 Euros each way, takes about 15 minutes) because we can't stand the rigmorole of airport transfers.
Advice: Typical Beach Resort
Activities: Don't stick to one restaurant, try as many as you can.