Sur Menorca Hotel, Punta Prima
Hotel Information
Hotel Class:
Hotel Description:
The Sur Menorca Hotel is in a very quiet resort but has plenty of activities and entertainment.Couples‚ groups of friends and families love the wide range of activities and the entertainment programme.
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Sur Menorca Hotel Reviews
" we adore this hotel two years running... "
Submitted By: Mrs T Roberts
we adore this hotel two years running we have been and i feel gutted that we're not going back this year our son has so much fun the staff are fantastic with us and we feel safe letting our son run around by himself or going off with the entertainers it is clean the food is great and it is so relaxed. i love the sunshine song it will be in my head forever.gaurenteed we will be back next year .
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- Date of Holiday:Aug 2007
- Board Basis:All Inclusive
- Tour Operator:First Choice
" Went to Sur Menorca may last year and... "
Submitted By: Mrs S Tinham
Went to Sur Menorca may last year and were soooo pleased with our holiday that we booked to go back again in May this year. On arriving at the hotel our first impression was the outside looked a bit dated but the inside was very modern and fresh. Dont let the outside of the building put you off as apart from knocking it down there is nothing they can do. We went at the start of the high season and the weather was very hot and as a sun worshiper it was even to warm for me towards the end of the week. Being the only hotel in the area it was lovely and quite and safe enough to go out for a stroll in the evenings. The hotel staff speak fantastic english and are always around if you need them. Entertainment is on practiclay all day and the food and drink never seemed to run out ( we did try our best ). Our daughter who is 11 enjoyed the holiday and cant wait for our return. The bedrooms are a bit basic but unless you are on your honeymoon you'll not be spending much time in them. The whole experience of our holiday was great. Great food, great drinks, great area, great staff, and defentley GREAT VALUE for money. ( and no i dont work for the hotel ). My husband is a very hard man to please and will try to avoid spending money if he could but he could'nt get his wallet out fast enough when booking the holiday again.
Hope you find this information truthful but i know you cant please everyone.
Hope you find this information truthful but i know you cant please everyone.
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- Date of Holiday:May 2007
- Board Basis:All Inclusive
- Tour Operator:tompson
" LOVELY HOTEL ,GOOD FOOD ,GOOD VALUE... "
Submitted By: Mrs C EVANS
LOVELY HOTEL ,GOOD FOOD ,GOOD VALUE ,GREAT FOR KIDS THE ENTERTAINMENT STAFF WERE EXCELLENT GOOD FUN FOR ADULTS AND KIDS ALWAYS SOMETHING GOING ON, THE ROOMS WERE ON THE SMALL SIDE BUT WE MANAGED WITH 2 KID AIR CON WAS A BONUS!!! ALWAYS A GOOD SELECTION OF FOOD, ALWAYS FRESH AND THE KIDS HAVE THEIR OWN BUFFET SECTION ,DRINKS GOOD MEASURES AND THE SNAKS ARE THE BEST WEVE HAD AT A/C HOT DOGS, BURGERS, TOASTIES WHICH YOU GET 3 TIMES A DAY, THE ONLY DOWN SIDE TO THIS HOTEL IS PUNTA PRIMA ITSELF, THERES NOT MUCH THERE A FEW SUPWERMARKETS, AND ABOUT 4 RESTURANTS AND MAYBE 2/3 BARS BUT ALL THE HOTELS ARE A/C SO YOU DO TEND TO STAY IN YOUR HOTEL BUT ON THE PLUS SIDE THE BUS TO MAHON STOPS AT THE HOTEL SO YOU CAN GO INTO MAHON FOR A COUPLE OF EUROS RETURN WHICH TAKES ABOUT 20 MINS ALSO THE HOTEL HAS A MINI BUS INTO PUNTA PRIMA EVERY 10MINS WHICH IS FREE SO THATS GOOD BECAUSE IT TAKES A GOOD 10/15MINS WALK INTO PUNTA PRIMA BUT ON THE WHOLE A GOOD CHOICE FOR FAMILIES
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- Date of Holiday:Jun 2007
- Board Basis:All Inclusive
- Tour Operator:Booked IndependentlyON THE BEACH
" This was booked at the last minute... "
Submitted By: Mr C Morris
This was booked at the last minute and allocated on arrival. We our 2 children we were very, very lucky to be sent here.
We stayed in a twin room, which was basic, but again was clean and the beds are changed often, towels every day.
The hotel offers lots of entertainment (especially for families with children!) there is always something happening if you are the sporty type ( volley ball, water polo, rifle shooting etc) and evening entertainment for the adults after the kids club disco.
There is one main pool, with a bar close by, good if you are all inclusive! and another shallow pool out of the way if you like more peace and quiet.
The food is quite basic, but if you are quite a picky eater there is always something on offer.
the resort is quiet, and you are a little way from the beach, but with a courtesy bus right outside the hotel it's easy to get to and from.
A very clean beach, a nice walk across the front....but not many shops, bars or restaurants. all in all a very quiet relaxing resort.
We stayed in a twin room, which was basic, but again was clean and the beds are changed often, towels every day.
The hotel offers lots of entertainment (especially for families with children!) there is always something happening if you are the sporty type ( volley ball, water polo, rifle shooting etc) and evening entertainment for the adults after the kids club disco.
There is one main pool, with a bar close by, good if you are all inclusive! and another shallow pool out of the way if you like more peace and quiet.
The food is quite basic, but if you are quite a picky eater there is always something on offer.
the resort is quiet, and you are a little way from the beach, but with a courtesy bus right outside the hotel it's easy to get to and from.
A very clean beach, a nice walk across the front....but not many shops, bars or restaurants. all in all a very quiet relaxing resort.
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- Date of Holiday:May 2006
- Board Basis:All Inclusive
- Tour Operator:First Choice
" This was our first holiday abroad as... "
Submitted By: Lucil72
This was our first holiday abroad as a family. Myself, my husband, and four children aged 16, 12, 11, and 8.
Ideally situated just 15mins from the airport, the hotel was set just back from the main road.
A shuttle bus between Punta Prima and the hotel was provided free of charge and ran every 10 mins. The driver always had a smile on his face.
Although we don't have anything to compare this holiday to we were extremely impressed by the hotel staff, the accommodation, the facilities, and the entertainment staff.
The food was excellent, and having very fussy children we managed to find things they all liked at every meal. The bar staff worked continuously and were always pleasant and helpful.
One thing we worried about, going all inclusive, was the fact that there may be a lot of rowdy people late at night with the drinks flowing freely. I can honestly say I never saw one drunk person. The entertainment finished around 11 and everything went quiet.
This is definitely a destination for families as all the activities and entertainment revolve around children. Also I must mention the sunshine song that even I was dancing to by the end of the holiday.
Overall it was the perfect holiday for relaxing, although there wasn’t much to do outside the hotel.
Ideally situated just 15mins from the airport, the hotel was set just back from the main road.
A shuttle bus between Punta Prima and the hotel was provided free of charge and ran every 10 mins. The driver always had a smile on his face.
Although we don't have anything to compare this holiday to we were extremely impressed by the hotel staff, the accommodation, the facilities, and the entertainment staff.
The food was excellent, and having very fussy children we managed to find things they all liked at every meal. The bar staff worked continuously and were always pleasant and helpful.
One thing we worried about, going all inclusive, was the fact that there may be a lot of rowdy people late at night with the drinks flowing freely. I can honestly say I never saw one drunk person. The entertainment finished around 11 and everything went quiet.
This is definitely a destination for families as all the activities and entertainment revolve around children. Also I must mention the sunshine song that even I was dancing to by the end of the holiday.
Overall it was the perfect holiday for relaxing, although there wasn’t much to do outside the hotel.
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- Date of Holiday:Aug 2007
- Board Basis:All Inclusive
- Tour Operator:Thomson
" Stayed at this hotel for the last 2... "
Submitted By: Miss H Clarke
Stayed at this hotel for the last 2 weeks in October, in a 2 bedroomed bungalow (well worth the upgrade as hotel room walls are paper thin).
Could not fault the hotel, the food was excellent, even though my son is a picky eater, he still found something to tempt him &, if all else failed, cheese & ham toasties/hotdogs or pizza were served 3 times a day from the poolside.
Pub measures were extremely generous although limited choice.
Staff were all very pleasant and efficient. Rooms were cleaned every day.
The children’s entertainers were brilliant, for adults too. That darn sunshine song is stuck in my head for all eternity!
The hotel only loses points for lack of heated pool and limited entertainment for 10-15 year olds (too old for kids club & too young for most other activities).
Would venture to this hotel again but at a different time of year as most island attractions close at end of September.
Weather a warm 18-23 degrees.
Could not fault the hotel, the food was excellent, even though my son is a picky eater, he still found something to tempt him &, if all else failed, cheese & ham toasties/hotdogs or pizza were served 3 times a day from the poolside.
Pub measures were extremely generous although limited choice.
Staff were all very pleasant and efficient. Rooms were cleaned every day.
The children’s entertainers were brilliant, for adults too. That darn sunshine song is stuck in my head for all eternity!
The hotel only loses points for lack of heated pool and limited entertainment for 10-15 year olds (too old for kids club & too young for most other activities).
Would venture to this hotel again but at a different time of year as most island attractions close at end of September.
Weather a warm 18-23 degrees.
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- Date of Holiday:Oct 2007
- Board Basis:All Inclusive
- Tour Operator:sunmaster
" Having just been for our 3rd visit to... "
Submitted By: lady&gent
Having just been for our 3rd visit to the Sur Minorca to find the only changes are to the pool area (much improved and now very much safer). Every thing else was just as we remember from last year.
Clean rooms, good food with plenty of choice.
The staff were very good at their jobs and we were very happy with our stay.
We will of course stay there again whenever we are in Minorca.
Clean rooms, good food with plenty of choice.
The staff were very good at their jobs and we were very happy with our stay.
We will of course stay there again whenever we are in Minorca.
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- Date of Holiday:Oct 2007
- Board Basis:All Inclusive
- Tour Operator:First Choice
" Great in every way but Punta Prima is... "
Submitted By: Mrs S Booth
Great in every way but Punta Prima is very quiet. If you want a relaxed holiday this hotel is a must.
Food great, and staff were brilliant and very clean, cannot not fault it in any way.
My husband cannot eat wheat but managed to find something every meal time which did not upset him.
Food great, and staff were brilliant and very clean, cannot not fault it in any way.
My husband cannot eat wheat but managed to find something every meal time which did not upset him.
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- Date of Holiday:Oct 2007
- Board Basis:All Inclusive
- Tour Operator:MyTravel
" What an excellent week we had, the... "
Submitted By: Mr D Haynes
What an excellent week we had, the three entertainment staff were brilliant with lots of activities for adults and kids like archery, rifle shooting, boules, tennis, football volleyball and table tennis. The food was great with a wide variety of foods to eat different every day. The accomodation was clean but basic which didn't really matter to us. But the maids did a great job of cleaning every day and the whole place had a friendly atmosphere. Definitely go again.
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- Date of Holiday:Oct 2007
- Board Basis:All Inclusive
- Tour Operator:Thomson
" We stayed here for 11 nights. Very... "
Submitted By: Mr M Trevillion
We stayed here for 11 nights. Very quiet where the hotel is situated. No nightlife at all. But it’s good for a rest.
We hired a car. The best part of the island is the West. Apart from Cala en Blanes and Cala n Forcat the resorts are pretty but very quiet.
The food is good quality with a variety of choice. The hotel services all of them are very efficient. But very laid back. Waiting to them is normal.
The food I would say is above average. The staff as always are very friendly and helpful.
Get the sunbeds quick around the pool as they are always reserved very early on.
The beach is nice and not far away. The rooms are Ok but basic. The showers are tiny.
There were people moaning that the entertainment was not British enough and also that the all inclusive bar shuts at 11.00pm.
On holiday I do stay up later than that!! Would not return to this hotel and probably would not go back to Menorca.
We hired a car. The best part of the island is the West. Apart from Cala en Blanes and Cala n Forcat the resorts are pretty but very quiet.
The food is good quality with a variety of choice. The hotel services all of them are very efficient. But very laid back. Waiting to them is normal.
The food I would say is above average. The staff as always are very friendly and helpful.
Get the sunbeds quick around the pool as they are always reserved very early on.
The beach is nice and not far away. The rooms are Ok but basic. The showers are tiny.
There were people moaning that the entertainment was not British enough and also that the all inclusive bar shuts at 11.00pm.
On holiday I do stay up later than that!! Would not return to this hotel and probably would not go back to Menorca.
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- Date of Holiday:May 2006
- Board Basis:All Inclusive
- Tour Operator:First Choice
" Been back a while from Menorca now,... "
Submitted By: Miss M Thomas
Been back a while from Menorca now, can still remember the good times, the hotel was fabulous a little bit busy but great. The kids loved the train that took us from the hotel into the town and back again. Also the free shuttle bus was excellent coming every 15 minutes.
The food was ok but wasn’t really a good selection of children’s food or a very good breakfast for the children. I think the hotel food is more for adults rather than children.
The pool was excellent but it was hard to find a sun lounger as everyone put their towels out rather early.
The beach was about a 15 minute walk away which wasn’t bad. The nightlife of the town was ok with the market along the beachfront. We had a good time and overall the holiday was good, but I don’t think we will be coming back as we got a little bit bored.
The food was ok but wasn’t really a good selection of children’s food or a very good breakfast for the children. I think the hotel food is more for adults rather than children.
The pool was excellent but it was hard to find a sun lounger as everyone put their towels out rather early.
The beach was about a 15 minute walk away which wasn’t bad. The nightlife of the town was ok with the market along the beachfront. We had a good time and overall the holiday was good, but I don’t think we will be coming back as we got a little bit bored.
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- Date of Holiday:Aug 2007
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" This was the first holiday that my... "
Submitted By: Miss R Yates
This was the first holiday that my boyfriend and I have been on together, this was booked only 7 weeks in advance and we were very pleasantly surprised!
The hotel has obviously undergone renovation and is modern and clean, especially the reception, which is manned 24/7.
We stayed in a twin room, which was basic, but again was clean and the beds are changed often, towels every day.
The hotel offers lots of entertainment (especially for families with children!) there is always something happening if you are the sporty type ( volley ball, water polo, rifle shooting etc) and evening entertainment for the adults after the kids club disco.
There is one main pool, with a bar close by, good if you are all inclusive! and another shallow pool out of the way if you like more peace and quiet.
The food is quite basic, but if you are quite a picky eater there is always something on offer.
the resort is quiet, and you are a little way from the beach, but with a courtesy bus right outside the hotel it's easy to get to and from.
A very clean beach, a nice walk across the front....but not many shops, bars or restaurants. all in all a very quiet relaxing resort.
The hotel has obviously undergone renovation and is modern and clean, especially the reception, which is manned 24/7.
We stayed in a twin room, which was basic, but again was clean and the beds are changed often, towels every day.
The hotel offers lots of entertainment (especially for families with children!) there is always something happening if you are the sporty type ( volley ball, water polo, rifle shooting etc) and evening entertainment for the adults after the kids club disco.
There is one main pool, with a bar close by, good if you are all inclusive! and another shallow pool out of the way if you like more peace and quiet.
The food is quite basic, but if you are quite a picky eater there is always something on offer.
the resort is quiet, and you are a little way from the beach, but with a courtesy bus right outside the hotel it's easy to get to and from.
A very clean beach, a nice walk across the front....but not many shops, bars or restaurants. all in all a very quiet relaxing resort.
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- Date of Holiday:Sep 2007
- Board Basis:All Inclusive
- Tour Operator:First Choice
" Just returned from this hotel for the... "
Submitted By: Miss M Hill
Just returned from this hotel for the second year, yet again my family and I had a great time.
Food great, entertainment staff brilliant, maid services excellent. This holiday is a must for families with children.
We returned because we had a great time last year and we had an even better time this year. We met a family who were there last year! So what does this say about this hotel.
Food great, entertainment staff brilliant, maid services excellent. This holiday is a must for families with children.
We returned because we had a great time last year and we had an even better time this year. We met a family who were there last year! So what does this say about this hotel.
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- Date of Holiday:Aug 2007
- Board Basis:All Inclusive
- Tour Operator:First Choice
" Good: Clean, very helpful staff... "
Submitted By: Mr J Joe
Good: Clean, very helpful staff throughout, superb views from room balcony (definitely worth requesting a sea view), good entertainment on a couple of nights, easy to find sunbeds even after 9:00, food was good with plenty of choice, a good base to explore this lovely island.
Not so good: Room was cramped and had the smallest shower room I’ve ever seen (a real problem just getting in and out of the shower), entertainment was mainly mediocre at night and unless you reserved your seat in front of the tiny stage very early you couldn’t see anything, queues at the bar became tedious but at least you could order more than the usual 2 drinks, no beach which meant using the courtesy bus to Punta Prima, the lack of a Thomson rep was inconvenient there was a phone line you could ring but who wants to be bothered with that? Much better to see someone in person even for an hour every other day.
Overall this hotel tried to give you the feel good factor and succeeded, plenty kicking off but never too much pressure to join in and if you use it as a base to tour the island you will have a holiday to remember.
Not so good: Room was cramped and had the smallest shower room I’ve ever seen (a real problem just getting in and out of the shower), entertainment was mainly mediocre at night and unless you reserved your seat in front of the tiny stage very early you couldn’t see anything, queues at the bar became tedious but at least you could order more than the usual 2 drinks, no beach which meant using the courtesy bus to Punta Prima, the lack of a Thomson rep was inconvenient there was a phone line you could ring but who wants to be bothered with that? Much better to see someone in person even for an hour every other day.
Overall this hotel tried to give you the feel good factor and succeeded, plenty kicking off but never too much pressure to join in and if you use it as a base to tour the island you will have a holiday to remember.
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- Date of Holiday:Jul 2007
- Board Basis:All Inclusive
- Tour Operator:Thomson
" Booked 2 rooms because of young kids;... "
Submitted By: Mr S Langley
Booked 2 rooms because of young kids; arrived to find rooms miles apart not together. Moved to lovely bungalow in grounds, 100% there. Main restaurant food good if limited choice, but good seafood, seabass, hake, trout, sole. No pizza slices, or grill / egg chef. No snacks to speak of, snack bar hatch opens 30 mins or 45 mins 3 times per day and dispenses what management decrees; burgers, hot dogs or toasties - OK. No self service allowed at snack bar, orders only.
No drinks machines for self service outside of restaurant, not even tea or coffee machines, so you can't get a hot cuppa tea if you wake up at 3am or just fill a glass of fanta yourself in the afternoon - you have to queue at the bar for it. Little kids have to queue at the same hatch bar to get a fanta and ice cream tub with big adults ordering vodka and beer. Not very good. Not an adequate bar, worst we've ever encountered actually, just not a proper bar. Beach courier efficient but beach not worth visiting.
Nothing to do except sit round pool, which gets very crowded and rough with water guns stupidly allowed. Kids get bored. Entertainment team needs shooting, completely rubbish for day and evening entertainment. Lilo's and rings banned from pool, you will be told to get out, yet they're still sold in the hotel shop !
Main hotel rooms extremely small, tiny shower cubicles, light walls, can hear conversations between rooms; we had friends who didn't sleep for 5 nights because of noisy guests. Lots of illness, sickness and diarrhoea seemed endemic; we had it, our friends had it and lots of other people we spoke to had it. Lost 2 days of holiday with it, our friend lost 4 days with her daughter, then got ill herself. Air-con in main hotel is poor, but in bungalow was very good. Reception is excellent (Cieran especially) and lots of people were moving rooms.
Place needs a good management shake up, better cleaners, proper day bar, separate kids bar and adults, proper snack service, not a hatch opening and a "take it or leave it this is all you're getting" attitude. Not what we're used to, but got a lovely tan, lovely weather. Pity about the sickness and diarrhoea though, this affected loads of people we spoke to who were counting the days to go home.
Wouldn’t recommend the hotel to anyone to be honest, short flight but you can get better for your money.
No drinks machines for self service outside of restaurant, not even tea or coffee machines, so you can't get a hot cuppa tea if you wake up at 3am or just fill a glass of fanta yourself in the afternoon - you have to queue at the bar for it. Little kids have to queue at the same hatch bar to get a fanta and ice cream tub with big adults ordering vodka and beer. Not very good. Not an adequate bar, worst we've ever encountered actually, just not a proper bar. Beach courier efficient but beach not worth visiting.
Nothing to do except sit round pool, which gets very crowded and rough with water guns stupidly allowed. Kids get bored. Entertainment team needs shooting, completely rubbish for day and evening entertainment. Lilo's and rings banned from pool, you will be told to get out, yet they're still sold in the hotel shop !
Main hotel rooms extremely small, tiny shower cubicles, light walls, can hear conversations between rooms; we had friends who didn't sleep for 5 nights because of noisy guests. Lots of illness, sickness and diarrhoea seemed endemic; we had it, our friends had it and lots of other people we spoke to had it. Lost 2 days of holiday with it, our friend lost 4 days with her daughter, then got ill herself. Air-con in main hotel is poor, but in bungalow was very good. Reception is excellent (Cieran especially) and lots of people were moving rooms.
Place needs a good management shake up, better cleaners, proper day bar, separate kids bar and adults, proper snack service, not a hatch opening and a "take it or leave it this is all you're getting" attitude. Not what we're used to, but got a lovely tan, lovely weather. Pity about the sickness and diarrhoea though, this affected loads of people we spoke to who were counting the days to go home.
Wouldn’t recommend the hotel to anyone to be honest, short flight but you can get better for your money.
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- Date of Holiday:Jul 2007
- Board Basis:All Inclusive
- Tour Operator:First Choice
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