Insotel Club Punta Prima Hotel, Punta Prima, Spain
Hotel Information
Hotel Description:
You’ll love the setting of this newly built club hotel – you’re only 300 metres from the soft sands and blue waters of Punta Prima beach.Be sure to take a photo of the superb views over extensive gardens and out to sea, and to make the most of the outstanding facilities for sports, recreation and relaxation. Tiny tots, and teenagers will find plenty to keep them amused.
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Insotel Club Punta Prima Hotel Reviews
" We have just got back from here with... "
Submitted By: Mrs L Stewart" We were very impressed by the... "
Submitted By: Mrs C BurchamThe children enjoyed the football club and evening entertainment although some nights were better than others! Even the adults enjoyed the aqua aerobics and water polo. There was a great choice of swimming pools and sun loungers both in and out of the sun.
Views were stunning from the complex and there was a general feeling of harmony.
The accommodation was acceptable but not to 5 star standard.
Overall best holiday we have had for many years and we are going back in 2009!
" We have just returned from one of the... "
Submitted By: Mrs N WarnerThe resort itself is extremely well laid out, buggies are catered for everywhere. The surroundings are well maintained and the pools are clean and warm, with plenty of sunbeds. There is so much for children to do, not just swimming but also a kids club, archery, tennis, parks, my children were NEVER bored, which meant tht my husband and I got the break we needed. The staff were onhand at all times, friendly and brilliant with the kids. I found the poolside entertainment a bit too much sometimes, but there are plenty of other more peaceful places to go if it bothers you.
If I was to critcise this establisment it would be in two areas - firstly the apartments are not well designed for young children, the furniture is uncomfortable with lots of sharp corners to bang into (we all have the bruises to prove it). Our toilet seat was cracked and the shower was leaky. also the lack of catering facilities (two hot rings and a fridge) were not sufficient for those of us that weren't fully inclusive. Secondly, the food was lovely, but rarely changed and i think had we been fully inclusive we would have become bored with it. We also found two of the managing staff in the restaurant to be quite surly, rude and intrusive, ie. insisting we pay for our meal whilst we were eating it, rather than giving us a bill at the end of the meal as normal.
All in all I would highly recommend this resort to those with children, but not to those without - as much of the added extras are geared towards kids and as one reviewer said, the evening entertainment is really more of interest to children and their parents.
One word of caution - when comparing what we paid to other people we met at the resort we found that it is most definitely cheaper to book directly with the resort and the airline. Also if you are not fully inclusive keep an eye on what you are ordering at the bar and restaurant, it all adds up - our extras bill was 400 euros!
" Spotlessly clean and impressive upon... "
Submitted By: Mrs S WilsonWould return, but only to do the same again, relax, swim and play in the pools.
Meals - choice is plentiful, but you do get a bit fed up after a few days. (Drinks are included with your evening meal) - or they were when we went! Try package holiday yourself. Book flights and hotel seperate.(Thomson sell accom only basis). Taxi about 25-30 Euros each way, and takes about 15 minutes or so.
" If you like setting fire to £20... "
Submitted By: Mr C CauncePlease don't go.
We were under the impression it was a top class hotel, we paid extra for the prestige but there is no difference only the price. I'm too embarrassed to say what i paid for a week's holiday but i thought it would be the treat of a lifetime. I got to 23 on my list of problems before i gave up, summed up not value for money in a million years and its not 5 star, nowhere near. Even Dick Turpin would have been embarrased.
I would go back having said that, but only after a frontal Lobotomy and with an AK 47
" My family and my friends family went... "
Submitted By: Mrs T MoodyThe 12 yr olds were to young to join in with activities such as football matches, archery etc etc they ad to be 14 or over!!
The 2 10 yr olds there was nothing for them to do either, so u ad to try and keep them amused..
The weather was bad for the first 3 days so could not go in the pool but we could of paid 10euros per child to go in the indoor pool, we thought that would come in with the A/I..
The food was very nice could not fault that and the whole complex is spotless..
We got a bus into mahon as there is not much to do away form the complex....
Would go back there but just me and my husband, very nice for just adults or familys with very very young children.....
" We went to the insotel club a bit... "
Submitted By: Miss T Tee" Quite possibly the worst hotel i have... "
Submitted By: Mr M Johnstone" Punta Prima a small village with not... "
Submitted By: Mrs M McNamaraThe apartments are basic, double beds are two single beds pushed together. Apparently in high season, July and August be prepared to queue for everything. We travelled out of season and could use the facilities any time we wanted.
The downfall of this Hotel is the food, it is substandard, and some members of our party were ill. The adult section was poorly presented and cold with little variety, the fruit was wrote and mouldy. The children’s food mainly consisted of chips and believe it or not the same food was served for every meal. Even serving up dessert left over from the adult section from the evening before for breakfast.
First Choice were of no help, one of their representatives said we did not appreciate the food and culture of Spain. Having shown their rep around the dining hall she was shocked at what she saw.
There were certainly health and safety issues, while waiting to be served carved meat on one occasion the "chef" dropped the knife on the floor picked it up and continued to use it to the horror of everyone in the queue. On another occasion there was glass on the dining hall floor, (bearing in mind that there were lots of children at the hotel), when we pointed it out to a member of staff she just laughed.
As a result of the poor food we therefore had to eat off site most of the time. First Choice were of no help with this issue.
I would not recommend this resort. We have never experienced such poor quality cooking before, even in 3 star accommodation.
I would give this hotel a 5 star with 1 star food.
" When we arrived at the hotel, it was... "
Submitted By: Mrs J DayHOWEVER, I have never seen or eaten such horrendous food. Everyday, it seemed to be the same. Grey looking wilted salads. Manky fruit. Strange vegetable dishes. Nothing was labelled so it was very difficult to work out what it was you were eating. There was also a severe outbreak of violent sickness whilst we were there - this could have been a coincidence I suppose (- luckily we managed to avoid it - probably because we hardly ate anything!).
The resort of Punta Prima is small and quiet with a nice soft sand beach. It could have been quiet because it seemed like the end of the season, but I can't see it having that much to offer. But on the whole is a lovely place for families.
" We found Punta Prima a small village... "
Submitted By: Mr P NoonanAs we travelled out of season we found we could use the facilities any time we wanted but during the high season (especially in July & August) be prepared to book and queue for most things. The apartments are basic but functional; double beds are 2 single beds pushed together and are not very comfortable.
The reason for only marking this resort 4 out of 10 is the food, it is below standard and 3 of our party were ill. The children’s section is very poor and clearly the hotel's idea of basic dietary requirements is chips every day!
The adults section is poorly presented and very unimaginative and on most occasions it was cold. As a result we had no choice but to eat off site on a number of occasions as our tour operator (First Choice) were of little to no help in this matter.
In fact one of their own representatives was shocked at the quality of the food but their official health & safety officer passed the resort with a clean bill of health. I am taking this matter up with First Choice in the UK as I do have photographic evidence of rotten food on display.
In conclusion I would only recommend this resort on a B&B basis and hire a car if you want to see the non tourist parts of the island. You can probably book the whole holiday yourself as the tour operators are of little use when you are there if you encounter a problem.
" Well I've read some of the other... "
Submitted By: Mrs S PhillipsI've stayed in many hotels all round the world, most of them being 4+ stars rating, and this one is just as good as the others.
It was almost perfect in every way; great staff, great room, great facilities (especially for babies and children), great food and beautiful surroundings and I'm saying all this at the end of their busy season!!
I'm going back with my family next year and I'm already looking forward to it...
" Nice hotel unfortunately awful food,... "
Submitted By: Mr M LangdonTo sum up this is a 5 star hotel with one star food. Don’t go there!
" We returned yesterday from 14 nights... "
Submitted By: Mr S MatthewsConsidering the number of people there from so many countries we found it to be very good for a buffet. There is also an al a carte option by the pool side restaurant. Yes there could be more variety, but the quality was good for this style of eating.
For a family with young children I would rate it up with anywhere else I have stayed of this type.
If we did not have children or if they were grown up, then I would opt to pay the extra for the Punta Prima Prestige.
The one thing I would say that could be improved was the room comfort, the beds were OK but not very comfortable. For this reason I would rate this Hotel a 4 star and not 5 star.
There are two main pool areas, we found the one at the top of the resort to be best for young children and found it easy to find sun beds at any time of day (that took a lot of pressure of).
Facilities overall were better than I expected, the size and number of the pools, the tennis courts, bikes, wellness centre (good for the odd wet day) and the entertainment for the children and evening show was very good with the team working very hard.
We would be happy to return to this Hotel and location.








We were there with our 1 year son. The place, staff, service, quality everything was perfect REALLY. Amazing time... I want to thank you for such great vacations.
Advice: Great vecations for families
Activities: beautiful bays, cities like mao, ciutadela, la mola
Good for: Beach