Insotel Club Punta Prima Hotel

1 reader found this review helpful

If you like the idea of Butlins than this is definitely a hotel that you will love (but at the price you are probably paying you are not the type to like this sort of holiday) Imagine Butlins in the sun with no available sunbeds! I found from the minute I arrived this hotel irratated me. The noise all day long with repetative songs and dances by the clubs entertainers really got me down. Tried to find sunbeds in the quieter north pool but I guess everybody else found the south pool maddening NO SUNBEDS. The food was disgusting and cold I ate out for most of the time. The holiday was not cheap but I was made to feel as if I was a porper because one had to walk past the 'Prestige' section of the resort to get to the beach and they had plenty of empty sunbeds! My two 15 year olds were very disappointed with the resort as they were eager to meet other teenagers. No evening entertainment for them. The hotel should have a small disco room meeting place for the teens of this age. If you have little ones I guess they would love the dancing and shows that the semi pro entertainment team put on every night..... two weeks I guess you have to see each show twice! The lifeguard in the south pool had many tasks to do including taking pressure from people moaning that they couldn't find a sunbed and get rid of stray dogs in the area.... what would happen if a child needed saving in the pool! Finally if you are going and get the early flight from Gatwick do not expect your room until 2pm this was very frustrating and a waste of my first day. I got out of my bed in England at 2.15 am to get the 6am flight and arrived at hotel at 10.30am. Pack swimming things in the top of your luggage!

1 reader found this review helpful

We have just returned from a week at the Insotel Club in Punta Prima and we couldn't have been happier. We travelled as two families with four children aged between 5 and 8. It is a great location for a family holiday. The hotel is spotlessly clean and the accomodation is ideal. The food is fine. We have been on a number of all-inclusive holidays and the catering was as good or better than we have found on previous trips elsewhere. The setting is beautiful and we enjoyed having the little village on the doorstep for a little walk down to when the fancy took us! If you are looking for 'kicking nightlife' this will not be the place for you. Some reviews had mentioned the air traffic noise as it is quite close to the airport but I can honestly say that we probably only noticed two planes the entire time we were there. There was more than enough entertainment during the day and evening should you wish to join in and the Hotel's entertainment staff worked very hard. Altogether we had a fabulous time and would be happy to return for another holiday.

1 reader found this review helpful

Last year we stayed at this complex, but in the so call Prestige, exclusive part. As we couldn't get that deal this year, we opted for the "standard" area of the complex, which shares most of the facilities anyway. I was very disappointed with the standard of the rooms, I know it is difficult trying not to compare these rooms with last years. However, they are simply not 4/5 star rooms and badly need updating.
The food is great, the pool bars are very good and all the staff are excellent.
The beach is quite poor and the sand depth is shallow, which isn't great for playing with the kids. I wouldn't go there if your kids spend all their time on the beach.

7 readers found this review helpful

It was the most beautiful time that we have, we are from Poland so if any one wants to know any details we are very helpful.
We were there with our 1 year son. The place, staff, service, quality everything was perfect REALLY. Amazing time... I want to thank you for such great vacations.

6 readers found this review helpful

We have just got back from here with our 15 month old girl, we had a good time but the weather meant we couldn't do much on some days. The place was lovely and the little town was quite but had everything we needed. The pools were nice but could have been heated a little especially the kids pools as our daughter got cold quickly so we couldn't stay in for long. The food was ok, certainly not 4 or 5 star quality though and got really boring after the first few meals as it was the same day in day out. The staff were very friendly and loved children. The bar served some nice burgers and other alternatives so that was a nice change. Our daughter loved playing up in the little park at the top of the resort, there was a hill to climb to get there but it wasn't a big problem. The room was not as clean as it could have been, scum around the toilet bowl and shower cubicle but it was nice enough, the beds were not very comfortable and very squeeky so we ended up sleeping the the living room so we didn't wake our little one during the night. Overall we had a good time but we wouldn't go there again.

2 readers found this review helpful

We were very impressed by the complex. It was all clean and well looked after with great design and layout. The food was outstanding with choices for everyone including champayne and caviour for breakfast! We went half board and often breakfast and dinner was ample without lunch.
The children enjoyed the football club and evening entertainment although some nights were better than others! Even the adults enjoyed the aqua aerobics and water polo. There was a great choice of swimming pools and sun loungers both in and out of the sun.
Views were stunning from the complex and there was a general feeling of harmony.
The accommodation was acceptable but not to 5 star standard.
Overall best holiday we have had for many years and we are going back in 2009!

3 readers found this review helpful

We have just returned from one of the best holidays we've ever had. This resort is perfect if you have children - we have a 2 year old and 7 year old and both loved it here. The weather was great which helped, not sure what there is to do outside the resort on a rainy day... on the one cloudy day we did have we took a bus from right outside the hotel to the capital Mahon which took about 30 mins, Mahon is ok, we took a boat ride around the harbour,and did a bit of shopping, there is a nice market there. Punta Prima itself is nothing to write home about, a handful of mediocre restaurants and a couple of shops, the beach is lovely though, clean, shallow and perfect for children.
The resort itself is extremely well laid out, buggies are catered for everywhere. The surroundings are well maintained and the pools are clean and warm, with plenty of sunbeds. There is so much for children to do, not just swimming but also a kids club, archery, tennis, parks, my children were NEVER bored, which meant tht my husband and I got the break we needed. The staff were onhand at all times, friendly and brilliant with the kids. I found the poolside entertainment a bit too much sometimes, but there are plenty of other more peaceful places to go if it bothers you.
If I was to critcise this establisment it would be in two areas - firstly the apartments are not well designed for young children, the furniture is uncomfortable with lots of sharp corners to bang into (we all have the bruises to prove it). Our toilet seat was cracked and the shower was leaky. also the lack of catering facilities (two hot rings and a fridge) were not sufficient for those of us that weren't fully inclusive. Secondly, the food was lovely, but rarely changed and i think had we been fully inclusive we would have become bored with it. We also found two of the managing staff in the restaurant to be quite surly, rude and intrusive, ie. insisting we pay for our meal whilst we were eating it, rather than giving us a bill at the end of the meal as normal.
All in all I would highly recommend this resort to those with children, but not to those without - as much of the added extras are geared towards kids and as one reviewer said, the evening entertainment is really more of interest to children and their parents.
One word of caution - when comparing what we paid to other people we met at the resort we found that it is most definitely cheaper to book directly with the resort and the airline. Also if you are not fully inclusive keep an eye on what you are ordering at the bar and restaurant, it all adds up - our extras bill was 400 euros!

2 readers found this review helpful

Spotlessly clean and impressive upon arrival. We travelled with family ranging from baby, and two boys aged 10 & 14. We enjoyed lazy days by the pool area which was suitable for all our family - baby could paddle in shallow end of pool. Agree with previous comments that not much for 10yr old to do. He was disappointed not able to do archery etc. And we too had to pay to use indoor pool. Not really fair I think, as you do pay a fair price to go in the first place. Lovely pool and snack bar area overlooking sea. Some bars very expensive. Kids enjoyed internet, and the baby enjoyed the mini-disco! The kids entertainers are always around, and take time to chat and let you know whats going on. Not much in the resort really. Pleasant but small.
Would return, but only to do the same again, relax, swim and play in the pools.
Meals - choice is plentiful, but you do get a bit fed up after a few days. (Drinks are included with your evening meal) - or they were when we went! Try package holiday yourself. Book flights and hotel seperate.(Thomson sell accom only basis). Taxi about 25-30 Euros each way, and takes about 15 minutes or so.

3 readers found this review helpful

If you like setting fire to £20 notes then you must go but you'll have more fun doing that in your back garden. Please don't go. We were under the impression it was a top class hotel, we paid extra for the prestige but there is no difference only the price. I'm too embarrassed to say what i paid for a week's holiday but i thought it would be the treat of a lifetime. I got to 23 on my list of problems before i gave up, summed up not value for money in a million years and its not 5 star, nowhere near. Even Dick Turpin would have been embarrased. I would go back having said that, but only after a frontal Lobotomy and with an AK 47

1 reader found this review helpful

My family and my friends family went to this resort on the 9th of may this yr, we could not fault the service and the complex its self BUT with 4 children ages 10 and 12 they found it boring.
The 12 yr olds were to young to join in with activities such as football matches, archery etc etc they ad to be 14 or over!!
The 2 10 yr olds there was nothing for them to do either, so u ad to try and keep them amused..
The weather was bad for the first 3 days so could not go in the pool but we could of paid 10euros per child to go in the indoor pool, we thought that would come in with the A/I..
The food was very nice could not fault that and the whole complex is spotless..
We got a bus into mahon as there is not much to do away form the complex....
Would go back there but just me and my husband, very nice for just adults or familys with very very young children.....