Reviews of Portobello Hotel, Roquetas De Mar, Spain

I had travelled on my own. On...

Overall Rating:

4/10

Board Basis:

Half Board

Date of Holiday:

Mar 2008

Tour Operator:

Thomas Cook

Submitted By:

Mrs S Hammond

Comments:

I had travelled on my own. On arrival my room was not ready and I had to wait for over an hour in the reception/bar area. Very unfriendly staff from the start to the finish of my two week holiday. The Hotel was of a very good standard. Excellent rooms... read more

The 5 star portorbello has the...

Overall Rating:

5/10

Board Basis:

Half Board

Date of Holiday:

Apr 2008

Tour Operator:

Thomas Cook

Submitted By:

Ms H J Rushton

Comments:

The 5 star portorbello has the wrong star rating. Accommodation in the village part of the hotel where we stopped was adequate, and on first impressions clean and well equipped, but after a 10 night stay the soap/shampoos and shower jells were never... read more

Very unfriendly and rude...

Overall Rating:

1/10

Board Basis:

Half Board

Date of Holiday:

Apr 2008

Tour Operator:

Select

Submitted By:

Mr

Comments:

Very unfriendly and rude restaurant manager . The food was disgusting. Buffet where you then had to heat your own food up in a microwave. Is that 5*?????? Would definitely NOT recommend this hotel.

First Impressions, Outside...

Overall Rating:

4/10

Board Basis:

Half Board

Date of Holiday:

Apr 2008

Tour Operator:

Booked Independently

Submitted By:

Mr Kevan Bewicke

Comments:

First Impressions, Outside Building Quite Impressive, Entrance and Reception Likened to a Bus Station Waiting Hall, Cold ,uninvitingand with little seating area, so called "Cocktail Bar", similar to a station coffee kiosk, too small and other than high... read more

Just come back from holiday...

Overall Rating:

5/10

Board Basis:

Half Board

Date of Holiday:

Oct 2007

Tour Operator:

Booked Independently

Submitted By:

Mrs M Bromley

Comments:

Just come back from holiday which was great. We found the reception staff tried to be very helpful but spoke very little English. The staff in the dining room did not speak any English at all and were not very friendly.



First... read more

I thought the hotel was...

Overall Rating:

8/10

Board Basis:

Half Board

Date of Holiday:

May 2007

Tour Operator:

MyTravel

Submitted By:

Mrs N Appleton

Comments:

I thought the hotel was brilliant. The staff were very friendly and always willing to help, they spoke English very well, and were very personal.



What I mean by this is that we have 2 younger kids, and the waiters in the... read more

Hotel rooms were of a good size...

Overall Rating:

4/10

Board Basis:

Half Board

Date of Holiday:

Mar 2007

Tour Operator:

Booked Independently

Submitted By:

Mr D Cross

Comments:

Hotel rooms were of a good size and standard, bathroom was kept very clean with clean towels every day. The hotel lacked atmosphere and was very impersonal, the staff did not speak or understand English when appropriate!


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