Tres Torres Hotel

1 reader found this review helpful

This is the second time I have Stayed at this Hotel. The Hotel is spotless the food is very good. The pool area is clean the pool is also clean. The staff on reception are hopeless and out of 10 days I only managed to change 2 travellers cheques I was told they did not have any money. I did go into town to change a cheque and was charged 9.50 euros. The lady Manager when I asked if she had a room with a bigger bathroom (my husband is disabled) she said no and she would not move (I had been sent an e.mail which said they did have larger bathrooms). When we stayed last time we had a bigger bathroom so I knew they existed. I sent an e.mail asking for a sea view room and offered to pay for this she threw this back in my face saying well we did give you a sea view I did not like her attitude at all. We arrived at just before 9.30 our flight had been delayed the receptionist rang through to the chef and asked could we go into the restaurant he said no, so we had to wait 40 minutes and have a cold meal which was very very poor and no hot drink we left most of the meal.

This is the second time my wife and i have visited this hotel and unfortunately it has gone down hill since 2007. The whole place has a feel of being tired and run down, the pool area is small and the limited area for sun beds are soon reserved by 8 even though the hotel has signs saying no reserving sun beds etc it is not enforced (Brits not our German friends).
Previously we stayed in quite a large room, but this time the room we had did have a very large double bed, but you had to move the dressing table chair to be able to get to the far side and never could have accommodated a third (the booking guide says 2-3 beds).
The bathroom was very small and with no extractor fan it soon turned into a sauna after the first shower.
We had a nice holiday but it was despite the hotel not because of it.
Would I return to Sante Eulalia - yes; would I use Thomsons again - possibly yet - would we ever go back to the Tres Torres Hotel - never in a month of Sundays.

6 readers found this review helpful

Hotel Tres Torres is a three/four star hotel in Santa Eulalia Ibiza. It is situated on the promenade from the back entrance of the hotel. The view from the pool area and some of the rooms overlooking the pool area are really nice; this is because there is a very classy marina opposite.
The atmosphere is quite informal by day and low key; you are not subjected to that awful entertainment and constant loud music booming away. The evenings are a little more formal; the dining room offers waiter service for your drinks and the buffet food is top quality for the standard of hotel.
There is some entertainment but this is not every night. A lot of people go to the Ses Estaques hotel nearby if they want entertainment or they may go off for a stroll along the promenade and stop off at one of the numerous bars in the area...there is not much else to do around the hotel.. But that is part of the attraction for me.
The hotel does need a bit of an update but it certainly would not stop me from returning; the treatment is so friendly and warm. I would recommend this hotel for people wanting a quiet and peaceful hotel and a relaxing break.

3 readers found this review helpful

I like this hotel for several reasons: the view from the hotel is the nicest of the marina in Santa Eulalia, the hotel is quite traditionally Spanish but caters for the package market of other continents more than adequately, the staff are the friendliest I have come across in a large hotel, the food is of very good quality and the cleaning maintenance is thorough.
There are newer hotels with the same star rating and these are comparable in price, however this hotel has the edge over all of them even though the hotel is over 40 years old and in need of some tlc and an update; this did not detract from the overall experience for me, if it was modernised the character would be lost and the prices would go up I suspect, and who knows, it could end up as one of those five star spar resorts that appear to be surfacing in Santa Eulalia? The hotel operates on a 70% repeat bookings I am told, so for me that is a good recommendation...
The negative aspects are the small pool and sunbathing area(not a problem for me but I did hear of others complaining about lack of space and available sunloungers),entertainment which ran three nights/week(again not a complaint from me as I like peace and quiet);but I did hear others regularly moaning, the price of the drinks in the bar e.g. 1.85 euro for a cup of coffee(yet again not something that I thought was too bad given the location and view you get to drink it in and price of a cuppa at home in an equivalent hotel)..But all points that I heard others state consistently whilst I was there.
I found my holiday very relaxing and mostly fairly quiet-you can find it easy to speak with other guests if you so wish-the whole atmosphere is very friendly. I would recommend the hotel to couples who enjoy a laid back holiday, families who do not expect to be entertained by kids club, single travellers and people who don’t want all the frills and spills of a brand new featureless complex.

2 readers found this review helpful

This hotel is situated opposite the marina in Santa Eulalia. It has five floors, small pool, bar which serves snacks at dinner time, outside seats and sunloungers, restaurant for guests and an indoor lounge.
I would recommend this hotel for older travellers and or couples, though families are welcome, there is no fun, or theme hype here-just quiet relaxation with little in the way of activities apart from the three/four nightly singing or dancing cabaret.
The rooms are mostly spacious, some of which can accommodate families or extra guests.
Most have a balcony, but the views are either of the scrubland and car park at the back(with some noise and smells too from the kitchens),pool and bar area, view of palm trees or if you are really lucky you may get a view of the marina and promenade. These are the best but are not guaranteed even if you ring or write ahead.
The rooms are kept immaculately clean and fresh and have an ensuite bathroom. There is a fridge plus mini bar if required, for the fridge there is a charge-a bit strange considering it is a four star hotel’s do not think this is usual practice? The rooms are all painted white and have somewhat faded bed covers and seem like they need a bit of updating, again considering this is four star accommodation. However it does not detract from the overall holiday experience.
The food is served in the restaurant, which does become overly cramped when in full capacity, sometimes queues form by the door while a table awaits, but this is not usually for long. The food itself is of very good quality and is mostly varied with tastes catered for everyone usually. Some repeat visitors are given a complimentary bottle of cava with their meals. There are theme evenings when special buffets and elaborate displays are made out of ice sculptures, complimentary liquors, cava or sherry are served.
The hotel may be a little older than some around them, but a very warm and genuine welcome is assured, the service is over and above four star. There are many repeat visitors; I can see the attraction of this...the place is quite charming and does strike you as being a bit more traditional than most.

1 reader found this review helpful

We visited the hotel in the summer of 2006, on arrival Felix and another member of staff kindly helped us to take our luggage to our room.
One disappointment, the pool wasn’t open early enough for an early morning swim, also the drinks were highly over priced also the food at lunch time.
The location of the hotel was very good as it was only a 5 minute walk to most bars.
Our favourite bar in the hotel was the mirage, we went here every night for two weeks and never got bored. The Lionel Richie tribute singer was absolutely amazing he is returning again this summer.

1 reader found this review helpful

This is the best hotel I have ever stayed in, in Ibiza. My husband and I went there on our honeymoon and it was perfect.
The food was amazing so was the service.
This hotel is good for couples without children and is right next to the marina and within 5 minutes walking distance of the fabulous restaurants and bars.
I would recommend this hotel 100% and I am going back this year.

Quite dated hotel in comparison to the others in resort, but in a pleasant position and not too far to walk to the beach (about 10-15 minutes) and the shops are near by too.
Hotel is spotlessly clean but in need of an update, the curtains and bedding could do with replacing; they look a bit tired and dated and the rooms need refurbishing if they are to class them selves as a four star hotel.
The atmosphere is very pleasant and on the whole peaceful; occassional music nights can blast out a bit and a noisy bar sometimes if you were anticipating an early night!
The staff work tirelessly for all the guest enjoyment, which is a credit to them as they rarely take time off for the duration of the season, which runs from May to October.
Just depends what you want from your holiday, not a lot going on but sunbathing and swimming and small, but quiet poolside bar.
Suits me fine but others have commented that they would not go again, but I would for sure.