Grand Hotel Central

At first glance this new hotel in the heart of Barcelona pushes all the right buttons, stylish, great location, good sized rooms and a nice restaurant. Trouble is the hotel singularly fails to live up to its hype.
The reception staff seem untrained and unhelpful as when I walked past and asked for water and ice in my room and was told to call room service, sorry but the answer to my request should have been "of course sir, and is there anything also we can do for you".
When checking in we were informed that the mini bar in our room was free, great... trouble is there was only water, coke and alcohol free beer in there. I'd rather pay and have a selection of wines, spirits and beers.
The corridors and rooms are very dark and not welcoming, windows do not open and if like myself you smoke the air conditioning needs to be kept at full blast to disperse the smoke. Also when booking a double room occupied by two people it is a bit annoying to only have one, very small, bathrobe, and flip-flops (slippers) that, if worn, will cost five euros.
There is no bar in the hotel, aside from a little one in the restaurant which doesn't work as a 'bar'. When I return from an evening out I like a drink, not possible here.
The rooftop pool, while very nice, again suffers from the 'no bar' problem. While lying in the sun enjoying the view one would like a glass of wine, not possible unless you go down 7 floors to the restaurant to get one. The restaurant I must admit was very good and the only place in the hotel where the staff seemed to know what they were doing.
To top it off the underground trains run directly underneath the hotel, and in my room, on the third floor, each train was audible through a low rumble every 60 seconds.
To sum up, this hotel is all style over substance, everything at first glance is fine but scratch below the surface and it's disappointing, in fact we moved to another hotel on our second night.